Ultra Hosting review
This review cover a general impression of ultrahosting.com product features like reliability, support, data center, price & more. Brand #11955, listed since .
The story started in 1983 and continues today as a success for one of America's premier IT dedicated webhosting companies with over 70,000 square feet of data centre buildings, diesel megawatt generators, carrier independent facilities – all operated exclusively by UltraHosting's.
We are different than other IT dedicated webhosting companies: We have over 150 very talented people on staff with a wide variety of technical expertise ranging from deep Unix, Linux and Microsoft certifications (42 UltraCertified staff Microsoft certified and 6 Gold competencies), as well as infrastructure experience which include VMware, Citrix, HP, IBM, Cisco and many more – in fact over 200 relevant certifications.
No-Nonsense Assurance of Best Price: Not only does UltraHosting commit to UltraSupport, highly secure facilities, best in class network uptime, but we also promise to offer our services at competitive pricing. Our no-nonsense promise is to match our competitors competitive pricing all the time. So to our customers, this means that they get all the benefits of a top tier IT dedicated hosting company along with guaranteed competitive pricing.
UltraSupport makes us unique: With our entire talented staff, UltraHosting cares about our customers enough to commit that their web sites and applications stay running all the time. We call this our UltraSupport. While other firms use fancy terms to describe their pledge, UltraHosting can back-up our commitment with facilities, talented technical staff and among the largest collection of IT certifications found anywhere.
All enterprises providing managed services are not created equal. While it is true that some collocation vendors are offering bigger data centres as their value-add, it is also true that the ability to provide a high touch information technology solution from Experts with UltraSupport is becoming an offering of the past. At UltraHosting, we provide this high level of technical service every day as our value-add.
UltraSupport is built into the DNA of each employee at UltraHosting. UltraSupport means that our customers will receive the highest level of attention and dedication which can not be found at any other managed services organization. UltraHosting promises to ensure that your systems and environment are always available through our high touch, safe and secure data centres with technical Experts who care about your needs.
With over 24 years of information technology experience, few managed service businesses rival our technical skills. Our Ultra Expert staff and organization has over 200 technical certifications to help ensure industry leading uptime for your servers, networks, storage and applications.
UltraHosting customers not only expect to have access to high availability infrastructure, but also rely on our stated goal of providing each and every customer with Ultra Support in every circumstance. That is our uniqueness. Our technical staff is Expert in fields such as virtualization, storage, networking and continuity/disaster recovery plans.
High profile technology and consulting companies such as Hewlett Packard chose UltraHosting to provide managed services for their customers in partnership. Hewlett Packard's rigorous process and procedures have certified UltraHosting to support their customers' needs. We at UltraHosting believe it is because of our UltraSupport from our entire team that Hewlett Packard knows that their customers are in good hands.
* 24x7x365 Live Support & Expertise on Staff
* Full Managed Support for Microsoft, Solaris, AIX and Linux
* UltraSupport technical and account team
* Priority Response to Emergency Support Tickets
Ultra Technical Expertise
12 Microsoft Certified Professionals
42 Microsoft Certifications
* Red Hat Certified Engineers
* 6 Microsoft Competencies – Among largest in Canada
* CICA Section 5900 Certification
* ITIL Certification
* SAS 70 Certification
* Hewlett Packard Certified Hosting (Managed Services) Partner
* Microsoft Gold Certified Partner
* Cisco and Other Third Party Networking Certifications including on staff CCIE's
* Sun Certified Technicians
* VMWare Certified Professionals
* Hewlett Packard Certified Technicians
* Citrix Certified Professionals
* 2-Hour Commencement of Onsite Data Restores
* 100% Network Uptime Guarantee
* Up to 100% Credit of Monthly Fees
UltraHosting is a different type of business hosting company. With over 150 employees and more than 200 technical certifications from all major hardware and software vendors, we are very capable of supporting your precious asset - your website. We call this UltraSupport. Trust us to handle all of your hosting needs with our secure and reliable hosting services.
Unlike many other hosting companies who rent space from other data centers, UltraHosting operates its own data center facilities with over 70,000 square feet of raised floor and office. Our UltraSupport includes redundant networks and infrastructure so you can rest assured that your data is secure and your site is always available as a result of our 100% network uptime guarantee.
We are here to help. We can answer any questions you have and help you through the process of selecting the best and most secure web hosting services for your company. Our experience and knowledge is unsurpassed and we will do everything we can to meet all of your expectations.
We offer a large range of reliable hosting options from colocation to dedicated, managed and VPS hosting. And with the lowest prices guaranteed, you can be sure you are getting the most for your money every single time. Don't hesitate to give us a call and find out how we can help your business grow and succeed with our secure business web hosting services.
UltraHosting has partnered with CarbonFund.org to offset our carbon footprint. By choosing to host your website at UltraHosting, you can be confident that your server will have no negative impact on the environment. Offsetting our carbon footprint helps to negate the environmental consequences of running our data centres. You can sleep better at night knowing that when you host with UltraHosting, you're not contributing to the growing threat of global warming.
110% Price Guarantee
UltraHosting wants to ensure that you always get the best value for your IT hosting needs. That's why we have developed our No-Nonsense Price Guarantee.
UltraHosting's No-Nonsense Price Guarantee does not apply to un-metered bandwidth plans, special offers or promotions, including rebates, mail-in offers, free-with-purchase offers, limited quantity offers, bundled promotions, typographical errors, online auction sites and special financing. UltraHosting's No-nonsense price guarantee cannot be combined with any other UltraHosting special offers including; coupons, limited time offers, custom discounts or other promotions.
If you find a lower advertised price from another North American hosting service provider outlined below with the same offering as a posted UltraHosting plan within 30 days of ordering at UltraHosting.com, we'll gladly beat their price by 110% of the difference between their price and ours on the spot with no hassle whatsoever.
Applicable North American hosting service provider include; Hostway, Rackspace, The Planet, Server Beach, iWeb, Peer1.
To collect the 110%, simply show our UltraHosting customer service team the advertiser and web site of the competitors similar service offering and we will deduct the difference from your invoice.
- State of the Art Data Centre
- Staffed Only with expertly trained data center technicians and Certified Security and Ultra Networking Teams
- Secured by Keycards, Biometric Scanning and Constant Surveillance
- All HVAC Systems N+1 Redundant
- Conditioned Power Provides All Servers With Uninterrupted Power Supply
- Fully Redundant Cisco, Enterprise-Class Routing Equipment
No Downtime Network
- Multiple Diverse gigE Fibre Network for High Throughput Connectivity
- Constant Network Monitoring for Latencies and Intrusion
- High Performance Bandwidth Only
- Network Solely Dedicated to Managed Hosting, No Telecom Services
- Service Level Agreement - Windows VPS Hosting - UltraHosting Service Level Agreement. UltraHosting cares about our customers enough to commit that their web sites and applications stay running all the time.
- Server Configurations - Windows VPS Hosting - Server Configurations. Your server will be built as specified below. If you wish any changes or additional components, please include these as comments to your ...
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First, I'd like to say that I've had no bad experiences with UltraHosting on technical grounds. I've been with them for a few years with a VPS, and they've been pretty available (a few downtime incidents), and have hit the reset button on request.
But the last couple of days have sent me elsewhere.
On Aug 17, 2011, I got an email saying that they couldn't bill my credit card. Would I update it?
Sure! On the 18th, I went to their site and updated my credit card info (BofA has been *way* paranoid about fraud, and in this last month I've had *4* credit card numbers, even though *my* card has never been involved in fraud!). I also sent an email to Deidre ("The Billing Department").
On Aug 19, they shut off my server. I sent email, and I left a message on "The Billing Department's" voice mail. I heard nothing.
On the 20th (Saturday), I left a ticket for Billing, but heard nothing, so after a few hours I called for Technical Support.
I talked to "Eric" who [read more...]
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