Ultima Hosts review

This review cover a general impression of ultimasystems.net product features like reliability, support, data center, price & more. Brand #11001, listed since .

Most Recent Customer Reviews

John Marvelli (john@m...)
Time Hosted: over 3 years
Global rating
Features
Cost
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I have gone through numerous hosting providers over the past few years and am happy to say without reservation that UltimaHosts blows all my previous providers away.

The server up time has been exceptional and each time I have requested UltimaHosts support assistance the response times have been unbelievable. The most recent example of their exceptional support was when I requested to install a custom CLR function in a SQL database that was within their shared environment. Due to security limitations (a good thing!) I requested assistance from their support team.

Not only did they install the object but Michael went out of his way to make several recommendations for improving the code and then even went another step further and restructured a good sized piece of it for performance and enhanced error management. He of course ran these changes by me first, but I was pleasantly surprised they went to such lengths to ensure my success.

I can say without any reservation I have [read more...]
Chris F (primarywise@m...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Customer Relation
I previously wrote a glowing review for this company in December 2009. However, the acid test of a company is how it responds when something goes seriously wrong with their systems and procedures.

On 1st September I raised a support ticket as I was unable to access my VPS that I use for a small number of clients requiring Windows hosting. It transpired that the VPS had been 'lost' during a migration together with the image backup I had created, resulting in total loss of all custom installed applications and data. The excuse offered was 'a communication error on our behalf'.

If this were not bad enough, the offer of compensation was merely to create a new VPS and give me a month free. Naturally I made an attempt to negotiate an improvement on this offer, including 3 months free hosting, credit of fees since the failed migration and a new VPS package that included DotNetPanel to make setup and restoration quicker.

The response was "I am going to refund your payments [read more...]
Jerry Dean (admin@d...)
Time Hosted: 1 to 2 years
Global rating
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Cost
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I have gone through numerous hosting providers over the past few years and am happy to say without reservation that Ultima Hosts blows all my previous providers away. The server up time has been exceptional and each time I have requested their assistance the response times have been unbelievable. The most recent example of their exceptional support was when I requested to install a custom CLR function in a SQL database that was within their shared environment. Due to security limitations (a good thing!) I requested assistance from their support team. Not only did they install the object but James went out of his way to make several recommendations for improving the code and then even went another step further and restructured a good sized piece of it for performance and enhanced error management. He of course ran these changes by me first, but I was pleasantly surprised they went to such lengths to ensure my success. I can say without any reservation I have never experienced such [read more...]
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Overview

About Ultima Hosts

Ultima Hosts, the hosting arm of Ultima Computer Systems, a company providing business information solutions, was founded in January 2006 after deciding that it was time to turn its server and network expertise into a unique hosting solution. As a result, Ultima Hosts now provides custom tailored hosting for clients worldwide.

Unlike many other hosting companies who offer very rigid packages and often include features you've neither heard of nor have any need for, Ultima Hosts won't make you pay for extra for features you don't need. If any of Ultima Hosts' set packages don't meet your needs exactly, contact them for a quote on your very own custom solution.

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Website research for Ultima Hosts on October 27, 2008 by WebHostingTop

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The quick stats of Ultima Hosts profile shows a note average of 7.8 out of 10, counting 8 opinions. (few listed on the top of the page)
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Jim Gramms (jim@n...)
Time Hosted: 1 to 3 months
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I've been using a VPS for the last month with UltimaHosts, having tried most of the 'big boys' over the last 4 years. The service I've received had exceeded all expectations. These guys really walk the walk when it comes to customer service. Responses to tickets are lightening fast and genuinely helpful - they'll bend over backwards to help resolve an issue, even if that means adding some Big Bill patches to a Windows VPS on a Sunday morning.

I'll definitely be looking to move more stuff over to Ultima when other contracts expire in 2010.
Yuri (admin@c...)
Time Hosted: over 3 years
Global rating
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Cost
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Our business relies on an internet based calendar for each of our consultants from any location in the world. Ultima Hosts have been reliable and responsive to our business needs. Lou is consistently willing to provide assistance when sought and Mark always responds to our queries in a timely manner, keeping us in the loop with any hosting maintenance issues. Thank you.
Adam Thor (adam@d...)
Time Hosted: over 3 years
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I have been with UltimaHosts for over 3 years, and they are by far the best host I have ever been with. Their servers are extremely fast and responsive, tech support is the best I found in over 7 years in the industry, I will, have and do recommend them to anyone and everyone who needs webhosting.
Dana (dana.23@g...)
Time Hosted: under 1 month.
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Cost
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All crap and one man company. Very rude customer service. No service and definitely not something what they promise. Terrible!!
This is actually from a past disgruntled employee and not a customer. It should be removed and the said reviewer should take more professional avenues to address issues.
Marketing representative (Customer Support - support@ultimahosts.net, ).
Jim Nassar (admin@c...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
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Been with these guys for over 3 years now. Superb support and uptime.
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