UK Fast review

This review cover a general impression of ukfast.co.uk product features like reliability, support, data center, price & more. Brand #20945, listed since .

Most Recent Customer Reviews

Alfred Hunt (sales@h...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
Good company
Only been with UKFast a few weeks but so far they have been very helpful and professional, i cannot fault them on the transfer on my hosting. As for price what I was quote is in line with other Companies so not expensive for what you are getting. I like the dashboard it keeps you informed all the time and a company that offers 24/7 help, well thats a must.

I am looking forward to many years with UKFast
-anonymous- (-no email-)
Time Hosted: 2 to 3 years
Global rating
Cost
Customer Relation
We have a virtual server with UK Fast which is has been up 99.99% of time. The time it failed they were apparently aware of it but didn't tell us. This is the only issue we've had in two years.

More recently one of our clients performed an audit on us and the hosting solution we provided for them via UKFast. UKFast were exceptionally quick and professionalism in coming with responses working late in to the night to meet the aggressive deadline set by our customer.

They are more expensive than some - but you get what you pay for!
-anonymous- (-no email-)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
OMG- Custom server quotes only, was sent a quote for over £550/mo for a simple web server.

Keep away.
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Listed and verified since 2015

Overview

About UK Fast

We are one of the UK's leading hosting and colocation providers, supplying dedicated server hosting, critical application hosting, and cloud hosting solutions. We own, manage and operate the UKFast data centre complex, with over 30,000 sq. ft. of enterprise-grade, ISO-certified facilities.

Why Choose UKFast?
We're UK-Based and Family Built
UKFast is the largest privately-owned hosting provider in the UK. We've earned over 16 years experience in cloud technology and dedicated hosting. Our focus is providing the highest levels of service possible and earning life-long loyalty from our customers.

Source: https://www.ukfast.co.uk/about.html

Special pages


ukfast.co.uk Facebook Cover
Website research for UK Fast on September 27, 2016 by WebHostingTop

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PlansWebsite Products

Linux/Windows - Dedicated Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
ISP featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 16000 MB
CPU : Intel E3-1230 v5 3.4 GHz Quad Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Good for small businesses
2x 120GB SSD RAID 1
Dell R230

Included with your Linux server
An industry-leading SLA with 100% network uptime guarantee
Optimised network infrastructure
One-hour hardware replacement
Dedicated account [...]
Plan URL : https://www.ukfast.co.uk/linux-server.html
on request 120 GB SSDunmetered 16 GB / 1
SOLO featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 8000 MB
CPU : Intel E3-1230 v5 3.4 GHz Quad Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Good for small businesses
2x 120GB SSD RAID 1
Dell R230

Included with your Linux server
An industry-leading SLA with 100% network uptime guarantee
Optimised network infrastructure
One-hour hardware replacement
Dedicated account [...]
Plan URL : https://www.ukfast.co.uk/linux-server.html
on request 120 GB SSDunmetered 8 GB / 1
ROCKET featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 32000 MB
CPU : Intel E3-1230 v5 3.4 GHz Quad Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

For greater storage needs
2x 120GB SSD RAID 1
Dell R230

Included with your Linux server
An industry-leading SLA with 100% network uptime guarantee
Optimised network infrastructure
One-hour hardware replacement
Dedicated account [...]
Plan URL : https://www.ukfast.co.uk/linux-server.html
on request 120 GB SSDunmetered 32 GB / 1
MAX I featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 64000 MB
CPU : Intel Xeon E5-2620v3 2.4 GHz Hex Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

High storage & performance
4x 120GB SSD RAID 10
Dell R630

Included with your Linux server
An industry-leading SLA with 100% network uptime guarantee
Optimised network infrastructure
One-hour hardware replacement
Dedicated [...]
Plan URL : https://www.ukfast.co.uk/linux-server.html
on request 120 GB SSDunmetered 64 GB / 1
MAX II featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 96000 MB
CPU : Intel Xeon E5-2620v3 2.4 GHz Hex Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

High storage & performance
4x 120GB SSD RAID 10
Dell R630

Included with your Linux server
An industry-leading SLA with 100% network uptime guarantee
Optimised network infrastructure
One-hour hardware replacement
Dedicated [...]
Plan URL : https://www.ukfast.co.uk/linux-server.html
on request 120 GB SSDunmetered 96 GB / 1
Colocation Keep mouse
over features!
Price Transfer UpdatedDedicated IPs
Colocation Services featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

Colocation Services

Our wholly-owned, secure Manchester data centres are the ideal space for colocating your IT infrastructure. Unlike many colocation providers, we also offer a range of additional managed services from initial migration through [...]
Plan URL : https://www.ukfast.co.uk/colocation.html
on request unmetered

Contact information is managed by ukfast.co.uk representatives lj@ukfast.co.uk , support@ukfast.co.uk [login] Claim this businessCreate a free account to manage ukfast.co.uk listing!

Web stats

Targeting: United Kingdom
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Social Networks

https://www.linkedin.com/company/ukfast-ukfast-net-limited-
UKFast (UKFast.Net Limited) (est. 1999) is a Privately Held entity having 1976 followers on LinkedIn and 51-200 employees, industry Internet.
https://plus.google.com/+ukfast
UKFast account is having 215 followers and 478 plus one count. See recent Google+ Posts:
ukfast.co.uk GPlus Icon
- Find out why our new #eCloud Public offering gives next-level performanceWhen it comes to your website, it’s no secret that speed really is everything. And, as webs Next-Level Performance with our New eCloud Offering
- Find out why data science is the new battleground for #marketing & see the most satisfying thing ever in our roundup!Welcome to Friday everyone; the first ... Fast Fridays – 4th November 2016
- This morning @PushONltd is sharing insights on how it helps customers prepare for peak periods! #eCommerceAs the festive season looms ever-nearer – just 52 days Meeting Customers’ Growing Expectations
UK Fast Blog  Using Wordpress version 4.5.3. Blog added on Jan, 2015, with total 590 articles, language en-US. See recent blogs summary posts:
- Delivering on Good Security - Deliveroo has saved me during many a dark, hangry moment, and it's also a massive enabler of my laziness. Today, however, what Deliveroo is delivering is bad news, straight to the doors of some of its
- Inspire MCR Nov 2016 – Live Blog - Missed your chance to attend Inspire MCR ‘Common traits of winning in sport and business' this year? Not a problem. We're covering the whole event, live, from our UKFast auditorium. Stay tuned below f
- A Shout Out to Your .Blog - As every blogger knows there's no point putting out the best content in the world if no one's able to read it, so when it comes to signposting it's kinda like Tesco – every little helps. The new .blog

Domains trend

ReviewsCustomer Ratings

The quick stats of UK Fast profile shows a note average of 6.2 out of 10, counting 13 opinions. (few listed on the top of the page)
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Keith Chester (keithchester@g...)
Time Hosted: 1 to 2 years
Global rating
Features
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Awful service, overpriced, do not back up, site down for 4 days.
HOsted on their cloudplatform to obtain reliability and speed of loading to end user. Site went down Thursday am, no communication at all until 16:59 on Friday to state lost data and wouldnt get it back, what would you like to do.
Didnt seem to care, simply stated backing up not in SLA.
Site was down for 4 days costing tens of 1000s in lost business. Then as I had renewed the day before, attempted to enforce the renewal so that I couldnt leave them or would still have to pay them for another year. Shocking company, seems to care nothing about their customers.
Andy Urkens (andy@d...)
Time Hosted: 2 to 3 years
Global rating
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If you are looking for quality: This is the place to be. UKFast is not the cheapest one around. Don't contact them for cheap hosting. Why?

- All support technicians are level 3, no need to waste time making a ticket for someone who doesn;t have a clue, instead you get immediate communication with the right person.
- They are flexible in whatever way you can imagine: Do you need knowledge, temporary solutions to support your migration, name it, they support it.
- Their network is... incredibly fast! never seen before
- Again, the support is the biggest reason I am a customer. It is increcible. You should exprience it yourself. Thumbs up for all you guys!
- Anyone who says otherwise: You probably screwed it up yourselves :)

Contact me if you have any doubts. I will not hesitate to help you out.

I just order a load balancing solution after a setup of 5 very succesfull websites. Looking forward to it instead of being afraid to migrate!

Keep up the good work. [read more...]
Peter gabriel (Pgabriel@h...)
Time Hosted: over 3 years
Global rating
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Cost
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Amazing service, engineers are so helpful. Very few issues with the server. I would recommend this company to anyone

Peter
Danielle (danielle@c...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
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Control Panel
We experienced nothing but problems from the time we became a UKFast customer. Back ups not being made, network downtime, server running out of space following a partition they set up, the list goes on.

Customer service is appauling, not helpful and blatently lied and misled us and failed to get back to email communications.

Based on our experience we would recommend you avoid this company.
This is a genuine review.

I personally contacted Danielle's husband, the managing director to discuss their concerns.

They had been really happy with the service, but when they chose to move away, they'd not been happy about our 3 months notice period.

They stayed as customers and are now part of our partner program.

We took their comments on board and are now reviewing our notice Period.

If you have a genuine concern and you are a client of UKFast, drop me an email, or contact Customer Service or your Dedicated Account manager, or even the sales person who signed you up. We will all be happy to remedy whatever problem you may have.

Kind regards

Lawrence Jones

Marketing representative (lj@ukfast.co.uk, ).
Kevin Jones (kevinJones22@h...)
Time Hosted: 1 to 2 years
Global rating
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All started well with UKFast, but since Jan I have had nothing but issues (server hangs, SQL crash), support were helpfull but overall the service has degraded. I moved away from them in August and would suggest that others look at recent reviews before using them

KJ
saf (saf.purton@t...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
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They had server issues and lost all my data and new code that just went on server, none was recovered from backup due to issues. I am removing my site and am taking them to small claims to get my money back.
S Phillips (s_phillips1@y...)
Time Hosted: over 3 years
Global rating
Features
Cost
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I have been so consistently impressed by UKFast that I felt I should share my experiences.

I have been a customer of UKFast since September 2002. Before choosing to use their services, I spent many hours on web hosting review sites trying to find the right provider for my venture, and since it was my first attempt at setting up a business I wanted to be sure I made the best choice.

Since then, I have not looked back and have recommended UKFast to clients and others who were seeking hosting advice. I appreciate clean and well-designed interfaces and UKFast’s control panel and webmail interfaces are a fine example of this - they are clean and easy to use.

I have found their customer service/support system to be as good as everyone says it is, and their replies are always helpful, polite and well-informed. During my time with UKFast I have made numerous support queries for various different matters and the technical team have always responded rapidly.

I am hosted on a [read more...]
Anthony Bowers (tech@a...)
Time Hosted: 1 to 2 years
Global rating
Features
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I found that UKFast offer the absolute best combination of features, reliability, speed, and price, as well as the ability to consistently maintain the best customer service in the industry.

Not only do they provide the dedicated servers and network infrastructure we need to give our clients the quality of hosting they demand, but their support is unsurpassed in the field. Furthermore, UKFast have provided ongoing support for me and my business, without this support I would simply not have a business.

UKFast is one of the few companies who advertise their strong focus and commitment to customer service and actually adhere to it. Theirs is a personal service, they know me by name and I always get a cheerful response. I am 100 per cent confident in my web presence, and as a result, so are my customers.
Tony Dunn (tony_d12@h...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
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UKFast come highly recommended!

When setting up my site I looked for a dedicated UK based ISP that could add value to my team online. UKFast definately represent premium performance, ultimate reliability and an industry benchmark for achievement so hosting with them was the obvious choice.

UKFast are a pleasure to work with - their service is second to none!
M.D. Sutherland (m.sutherland722@b...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
Fantastic company to deal with !
I have a dedicated server option with UKFast and they made the entire process easy and intuitive. The costing is in par with other hosting packages but with a superior customer relationship and their interface is something all other ISP's should look at. UKFast has been ranked the UK's no1 provider, after using others in the past I can state they are! The tech support with UKFast is so professional and friendly it is as easy as contacting an old friend for some advice.
I will and do recommend UKFast to anyone, any business or organisation that require managed or dedicated hosting. The RR of providers!!!!!!
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