Tierra Net review3 user reviews, 0 support responses, 0 testimonials, 4 products, 0 promotions, 5 social accounts, 17840 domains, 141870 hosted, Alexa #155380, listed 2005 (#2120)
Most Recent Customer Reviews
The e-mail messages are sent to one member at a time, a minute apart over a few hours. Each month, some of those announcements bounce with an error message indicating that it was rejected by the addressee's server because one or more of Tierranet's e-mail servers (provided with our hosting package) are on some kind of spam blacklist or other.
Every time this happens, I write to Tierranet Support describing the problem. It has been my hope that Tierranet would realize that hosting accounts which broadcast spam is bad for business, close those customer's accounts, and clean up their reputation. Instead, Tierranet's response has been to defend them and chastise me for sending "too much" [read more...]
I thought tierra.net was wonderful. I stayed with them for nearly 8 years. When I really needed help, they didn't return my calls, didn't reply to my emails and when I called they were waiting on my call. The guy said "I was told that if anyone from your company called that I need to take a message and have a supervisor call you back". But the supervisor never did. My company went into the toliet for days. If you run a website then you know that days without service is BAD!! I'm still waiting on that call from a supervisor. In the meantime I've switched companies and everything is fine now. Thanks for nothing tierra.net.
About Tierra NetIt all started with a simple goal.
Founded in 1996 with a simple goal of providing individuals and businesses with an easy, affordable, and reliable means to maintain a web presence, TierraNet has developed into a leading service provider. Standing by our goal, we are focused on providing an excellent service experience.
Unparalleled service and integrity
With a variety of value-added services, free tools, and outstanding, friendly customer service, TierraNet has maintained steady growth by relying on word-of-mouth advertising. Most of our customers have come to us based on personal recommendations from family, friends and business acquaintances who have enjoyed their hosting experiences with TierraNet.
We're here for you
TierraNet wants to be your favorite choice for web hosting, domain registration, internet access, and more. If you have questions, comments, or suggestions, please don't hesitate to contact us.
TierraNet has developed an industry leading, state of the art data center in our California office. Our customers can rest assured their services are proctected and available 24 hours a day, 7 days a week.
Cutting Edge Network Infrastructure
The APC InfraStruxure system allows us to expand our network, one module at a time, seamlessly with no interruptions and power and data are separated into separate channels to provide high quality, efficient data transfer.
The facility is kept cool with a redundant HVAC system that circulates the entire volume of air in the facility every 2 minutes.
Fully Redundant, Data Grade Power
In case of a power interruption, the electrical power is backed up by an APC UPS (Uninterruptable Power Supply) that can keep the system running on batteries for about 8 minutes. After battery power, a Katolight generator kicks in with fuel reserves sufficient for full 5 days, and with live refueling capabilities can sustain the data center forever.
Our facility is secured with alarm systems and multi level access control. The flooring is anti-static to ensure the safety of the equipment when handled by technicians.
Fire Control Systems
An FM-200 gas fire protection system protects our hardware, with second stage backup fire suppression. The FM-200 clean fire suppression agent does not harm the ozone and has no cleanup time which eliminates costly downtime.
Our state-of-the-art data center, located in San Diego County, offers a strong, reliable foundation on which our services are based.
With a OC-48 fiber optic backbone, we are connected via multi-homed gigabit ethernet connections with over 300 high end business class servers.
We are backed and hosted at one of the largest co-hosting facilities in the US, residing side by side with equipment from other major carriers. Should there be a catastrophic event an automatic handoff to the this facility kicks in, and the operation seamlessly moves itself to the second site.
We make web hosting easy and affordable for you.
From personal hosting, small and medium business website hosting to ecommerce-enabled store hosting, we offer multiple hosting plans focused on getting you the best solution for your hosting needs. Our state-of-the-art data centers provide 99.9% uptime and our world class customer support is available 24/7 365 days a year, ready to offer service anytime you need it. We also offer email only hosting and dedicated servers.
Backup & Restore Service - NEW!
Nightly backups, downloadable backup files, on-demand restorations and an optional CD/DVD backup ensure your files, data and entire website are protected from loss.
Email - IMAP, POP3 & WebMail
Full set of email features for your hosting including aliases, spam settings, webmail, and more.
Shared SSL Certificate
Use our SSL certificate on your hosting to secure your URL and get the benefits of SSL without the costs associated with setting up an SSL server.
MySQL Database Hosting
SQL log analyzer, SQL query tool.
Multiple Language Support
Every hosting plan supports multiple languages, including PHP, Perl and Java.
Free Hosting Add Ons
Counters, form processors, photo gallery and many more.
View hits, page views, files accessed, visitor stats and much more in easy to read customizable reports right in your hosting control panel.
All accounts have access to downloadable raw log files, including access and error logs for your hosting.
Custom Error Messages
Provide your own custom "404 Not Found", "401 Access Denied" and "500 Script Error" messages.
Powerful Hosting Control Panel
Manage your email, FTP, DNS, monitor site statistics, view invoices, and more.
TierraNet's online web editor makes it easy to manage your web site files without the need for special software.
Our automatic virus scanning software keeps malicious programs from ever reaching your inbox.
Trap or discard more than 99% of your unwanted email using our free, easy and flexible spam filters.
Dedicated servers provide you with additional flexibility, and additional CPU and bandwidth capacity over our standard hosting plans.
All dedicated server plans can be pre-configured with TierraNet's control panel system or without, allowing you to configure them with root access. All dedicated servers are TierraNet-owned and managed.
TierraNet's Control Panel Configuration
System comes pre-installed with:
POP and SMTP servers
FTP server, nameserver
TierraNet's "control panel" system
Weekly full backup
Daily incremental backup
2 hrs tech support/mo
FREE 24/7/365 U.S. Based Support
Control panel configurations do not have root access.
Multiple hosting packages: Email only, UltraLite, Lite and Professional can be hosted on a single machine. Each additional package is $2.00/month (plus bandwidth charges).
Premium and Ultimate accounts can be hosted for $30/month (plus bandwidth charges).
Without Control Panel Configuration
System comes pre-installed with:
OS of your choice*
*Any licensing fees to be paid by customer.
The TierraNet data center includes proven power protection with UPS and a diesel generator capable of handling power-outages of up to 24 hours in length. Our network uptime over the last 18 months has exceeded 99.9%.
TierraNet proactively monitors hardware, typically identifying problems before they occur. All dedicated servers include daily tape backups, and since hardware is owned by TierraNet, downtime is minimized in the event of a hardware failure.
Systems are capable of handling several million web requests per day.
Dedicated servers, like our production webservers, are monitored by a live person 24 hours per day. Should the need arise, dedicated server customers can contact the TierraNet NOC (Network Operations Center) to reboot servers, or provide technical support. TierraNet offers a unique level of customer service which you won't find with many providers.
Systems are configured in a similar manner to our production webservers. The installed control panel and services closely mirror the control panel and services which are offered on our standard accounts. Root access is not provided.
When bandwidth exceeds 1Mbps, the customer may elect to switch to 95th-percentile billing per megabit ($199/Mbps/month).
FREE 24/7/365 U.S. Based Support
World class hosting support is right here in the U.S. available 24 hours a day, 7 days a week via phone, email, or live chat.
eCommerce with Miva Merchant Hosting
An advanced shopping cart system which can integrate with automated payment processing systems for real-time commerce.
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Secure Dog (secdog.com), Hurricane Electric (he.net) and DataPipe (datapipe.com) were the fourth, fifth and sixth most reliable, and Myhosting.com (myhosting.com), tierranet (tierra.net), easynet (easynet.net) and Deutsche Telekom (dtag.de) rounded out the top ten.
Five of the top ten sites ran BSD operating systems, said Netcraft, including each of the top three. Hurricane Electric ran Linux, Deutsche Telekom ran Solaris 8, while DataPipe, Myhosting.com and easynet ran on Windows platforms.
Netcraft measures and makes available the response times of fifty leading hosting provider Web sites. The performance measurements are made at fifteen-minute intervals from four separate points around the Internet. ... [search all tierra.net news]
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