Swisscom review

This review cover a general impression of swisscom.ch product features like reliability, support, data center, price & more. Brand #11511, listed since .

Most Recent Customer Reviews

-anonymous- (-no email-)
Time Hosted: under 1 month.
Global rating
THE WORST INTERNET PROVIDER EVER

I prefer no to leave reviews when I'm angry. I ussually don't bother to leave reviews at all. But few seconds ago was my last drop.
I moved to Zurich 3 weeks ago, and now almost a month later still no wifi or TV, and I'm paying them 99CHF

I moved to a flat where previous tenant already had a contract with them. I wanted to make a new one instead (cheaper, for under 25), but apparently I have to give 1000 chf deposit because I'm a foreiner on L-permit, I'm sorry I'm not a billioner and I don't have a 1000CHF just lying around to give them to Swisscom just like that.

Then I was trying to switch to another provider (Sunrise, lovely customer service and way cheaper), but even terminating contract with Swisscom would have been pain in the a**. (Like a bad boyfriend, I swear, acts like an a**hole but doesn't let to break up)

And now I'm stuck trying to figure out the password for Wifi, because after many emails to the previous tenant and IT [read more...]
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Overview

About Swisscom

Swisscom is Switzerland's leading telecoms provider, with 5.9 million mobile customers and around 1.6 million broadband connections. In the first half-year of 2011, the company's 19,829 employees (full time equivalents) generated revenues of CHF 5.7 billion. 837 young people complete an apprenticeship at Swisscom in the fields of IT, telematics, mediamatics, retailing and commerce.

Swisscom has a presence throughout Switzerland and offers a full range of products and services for mobile, landline and IP-based voice and data communication. Massive investments in network infrastructure ensure that this will remain the case in the future. With Swisscom TV, customers too have become increasingly aware of the trend towards multimedia. Swisscom is active in one of the most attractive broadband markets in Europe via the Italian provider Fastweb. Swisscom also offers services for IT infrastructure outsourcing as well as the management of communications infrastructures.


Swisscom fosters close ties with its target groups - shareholders, employees, suppliers, the public and, above all, its customers. Swisscom offers them

- Everything they need
- Simple, one-stop solutions
- Unbeatable quality and service

With initiatives such as Swisscom Help Point and Internet for Schools, Swisscom is helping to shape the information society in Switzerland. And as a partner of Solar Impulse, we underline our commitment to sustainability and innovation.

The history of telecommunications in Switzerland began 150 years ago and it is here that Swisscom has its roots. The history of Swisscom is a success story spanning three centuries.

1. January 1998
Liberalisation of the telecommunications market in Switzerland and the EU; Swisscom becomes a public limited company.

1998
On 5 October the Federal Council approves Swisscom IPO.
"The blue window" registers 154,000 online subscribers and is integrated into Swisscom.

1999
Mobile telephony boasts two million customers (200,000 NATEL C; 1,800,000 NATEL D).
Breakup of Unisource; Swisscom sells off holdings in India, Malaysia and Hungary.

NETWORK
"The blue window", as a Swisscom business line, provides internet access to 330,000 customers.
Swisscom takes over majority stake in Debitel, a German mobile telecommunications provider.

In the coming years, Swisscom will invest billions of Swiss francs in the Swiss Telekom and IT infrastructure. This will include the expansion of both the optical fibre networks and mobile broadband, as well as the construction of the All-IP infrastructure. In addition, Swisscom assumes responsibility for Telekom's basic service provision, which we secure on behalf of the federal government.

Hosting for your website


With Swisscom as your provider you have the choice between four different hosting options for your website. These each include a given amount of memory, webmail, simple registration of domain names, daily data back-up and 24-hour support 7 days a week. Your website is in excellent hands on the Swisscom server. You can choose the Webhosting package with the amount of memory and number of e-mail accounts to best suit your needs.
The advantages of Webhosting:

Server situated in Switzerland for greater security
Daily data back-ups with 30 days’ restoration guarantee
Modern Swisscom data processing centre with high quality HP hardware
Includes HomepageTool for easy design of your website
24/7 telephone and e-mail support
New: Internet Explorer 9 and Firefox 4 & 5 browsers are supported.

Hosted Exchange Professional
Outlook without your own server


Using Hosted Exchange Professional, you can benefit from all the functionality of Outlook without the need for your own server. You and your employees can access e-mails, calendars, address books (contacts), tasks and notes from any location. The exchange and backup of your data is run on Swisscom’s Exchange Server 2007. Encrypted and protected by regular backups. Hosted Exchange Professional keeps you informed automatically about everything that is going on. This way you are always up-to-date wherever you happen to be.


The advantages for you of Hosted Exchange Professional:

Secure access to e-mail accounts, calendars, tasks and contacts irrespective of location
No need for your own server
You can retrieve all the latest Outlook data on your mobile devices (e.g. laptop, mobile phone)
Effective teamwork thanks to coordination in real time
Free set-up of e-mail distribution lists
Mailboxes for the management of car parks and conference rooms
Team mailboxes: single e-mail address for external communication – effective control of internal e-mail processing and deputisation rules
Automated backup and encrypted data transfer for comprehensive security
Free access to Microsoft Outlook 2007/2010
Hosted Exchange Professional from CHF 14.00 per month

Serverhousing

“Top security: the Swisscom Data Center.”

What you need
Would you like the peace of mind that comes with knowing that your servers or server farms are in the safe hands of external professionals? Do you need a stable, broadband national and international Internet access that is never overloaded, always available and of course not subject to time or volume limits? Do you want to calculate your costs precisely every month?

What we offer
With Telehousing metro, you get a high-security environment for your servers in your own computer room (private room) or individual rack in a Swisscom shared rackroom. The room is protected from unauthorised access using electronic and biometric systems. Every computer room is designed as a separate fire compartment with a fire alarm system, including an early warning system and modern firefighting equipment. The energy and communication channels (2-way) and the climate control systems are designed redundantly. You save money because with Telehousing metro, you do not have to invest in either premises or personnel.

Services at a glance

The availability of the power supply is up to 99.995%.
Fire early warning system and modern firefighting equipment.
Energy supply, air conditioning and access control systems are monitored round-the-clock by the Swisscom control centre.
Individual solution with regard to size, features and energy density.
Remote services can be configured according to customer wishes.
Power 100% from renewable energy.

Cloud Services - Use IT services instead of investing
It is not easy for SMEs to keep up with the rapid development of IT. Time-consuming software updates or server capacity bottlenecks are just two of the many challenges that you are probably facing.

Swisscom offers you the opportunity to obtain business software or comprehensive server packages via a flexible service. You only pay for what you actually need and, at the same time, you will be spared IT maintenance tasks.

Your benefits with Swisscom Cloud Services:

Focus on your core business: no time or effort required for the operation, maintenance, upgrading or development of IT infrastructure
More flexibility: Applications are always suited to your needs. Server capacity and software licences can be extended or reduced at any time.
More sustainability:surprises, easier budgeting and cost transparency thanks to fixed prices.
More security: Redundant storage of your data and the highest possible security standards in the Swisscom data centres.
More liquidity: No investment in IT infrastructure, you only pay for what you use.
More cost security: No financial surprises, easier budgeting and cost transparency thanks to fixed prices.
More freedom: Access company data from anywhere, at any time, from any device.

Our services are modular in structure and can be adapted to any size of business.
We would be pleased to support and advise you as you seek the best possible cloud-based IT services for your company. You can find more information about these services on the product pages.

Software as a Service (SaaS): flexible access to business software for communication and cooperation:

use Outlook without your own server: Hosted Exchange Professional
exchange documents wherever you are: Shared Office Professional
complete solution for mobile cooperation: Microsoft Office 365
data security on a Swisscom server: Online Backup Professional

Infrastructure as a Service (IaaS): flexible access to server capacity

Platform as a Service (PaaS): flexible access to server capacity and operating systems

Related links


swisscom.ch Facebook Cover
Website research for Swisscom on November 13, 2008 by WebHostingTop

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Targeting: Austria, France, Italy, Switzerland, United States
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Social Networks

https://www.linkedin.com/company/swisscom
About: Swisscom is Switzerland’s leading telecom provider with its headquarters in Ittigen, close to the capital city, Berne. With over 20,000 employees it generated turnover of CHF 11.43 billion in 2013. Swisscom is one of the most sustainable companies in Switzerland and Europe. Swisscom employs more than 17,000 staff at locations throughout Switzerland, around 1,000 of whom are apprentices. Around one in three have direct daily contact with customers, either in sales or customer service departments. Swisscom offers its staff excellent working conditions within the framework of a collective labour agreement.Swisscom offers mobile communications, fixed networks, Internet and digital TV to corporate and residential customers. We are also one of Swizerland’s largest providers of IT services. We build and maintain the mobile and fixed-network infrastructure, transmit broadcast signals and own shares in media companies. Swisscom differentiates itself successfully on the market through innovative products and services. Examples in the residential customers area include the development of a new Internet box for speeds of 1 Gbps and ultra-secure surfing, or the cross-platform iO communications app which simplifies communications for users, allowing them to manage all calls, messages and conversations at a single location. In the business customers area, Swisscom has blazed new trails with its Mobile ID (a mobile-phone-based authentication solution available as a managed service) and Dynamic Computing Services (offering processing power and storage space from the cloud). What we stand for:As a trustworthy companion in the digital world, we want to win people’s hearts, make things simple and shape the future. So our customers feel safe and at ease.
Swisscom (est. 1998) is a Public Company entity having 20485 followers on LinkedIn and 10001+ employees, industry Telecommunications.
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ReviewsCustomer Ratings

The quick stats of Swisscom profile shows a note average of 1 out of 10, counting 2 opinions. (few listed on the top of the page)
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Ana Pita (anadesousapita@h...)
Time Hosted: 1 to 2 years
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Terrible costumer service!
This company is an absolutely joke! I had my card blocked because of a delayed bill. First it took them a week to understand why the card had been blocked in the first place. I paid the bill, one week later my card is still blocked! I have been calling everyday, more than once a day and every time someone gives me a different information. Even though the payment had gone through, somehow they couldn't find it! So they asked me for a proof of payment. It is now the third time I send them that proof of payment and there is always a problem! The hotline is absolutely useless. I just kept been tossed around from one person to the other and no one could solve the problem! Two weeks later I still don't have a card and the both the hotline and the finance department can't solve the situation! Completely fed up with it, I would have left swisscom by now if the cancellation fee wasn't so ridiculously high!
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