SultanHost review1 user review, 0 support responses, 0 testimonials, 6 products, 0 promotions, 0 social accounts, Alexa #16305406, listed 2008 (#10617)
About SultanHostSULTANHOST.COM started serving its' clients at the beginning of 2003 aiming to provide quality hosting services at affordable prices to individuals and businesses all over the world using the expertise and resources of its' parent companies MICROGLOBE LLC & RIZOLEX S.A. which have been in the internet sector since 1996. We have offices in Europe and Australia and our servers are located in state-of-the-art datacenters in Dallas & Houston, Texas. We have technical staff available on site in the datacenters and offices 24/7 and we offer extensive customer support through helpdesk, e-mail, forum and live chat. Emergency phone numbers are also provided to all our dedicated server clients with managed servers.
All our services come with 24/7 technical support and 100% customer satisfaction guarantee. You can contact our support department by one of the methods outlined below.
For all your support requests, questions and comments, you can submit a support ticket through our members area (clients only) or contact our support department via e-mail (pre-sales support only). Our techs will answer your query in a matter of minutes, 24 hours a day.
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Server up time issues... especially with email. They don't cancel your account but will hijack your domains then demand payment and claim they never got any cancellation notices when you have already have content hosted and delivered from another provider.
Can only contact by email and tickets have taken more than a month to resolve, including billing issues... IDK what happened within the past 2 years but the changes were not for the better.
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