✔ Strato review
16 user reviews; 0 support responses; 0 testimonials; 28 products, 0 promotions, 13 social accounts; 825,857 hosted domains, Alexa #17848; 📆 listed 2008 (#6323)Strato
Website language(s): de-DE
Pascalstraße 10
Berlin , BE 10587 DE
☎ Phone 030-300 146 0
📧 impressum@s...Website language(s): de-DE
👪 Most Recent Customer Reviews
📅
-anonymous- (-hidden-)
😠 the worst hosting in 17 years of my practice and business!!!!
the worst hosting in 17 years of my practice and business!!!!the worst hosting in 17 years of my practice and business!!!!the worst hosting in 17 years of my practice and business!!!! the worst hosting in 17 years of my practice and business!!!!
the worst hosting in 17 years of my practice and business!!!!the worst hosting in 17 years of my practice and business!!!!the worst hosting in 17 years of my practice and business!!!! the worst hosting in 17 years of my practice and business!!!!
📅
-anonymous- (-hidden-)
😠 Strato, dies ist eine Webhosting-Müllfirma, bei der alles kompliziert und verworren ist.
Sie können ihre Dienste nicht mit Kreditkarten bezahlen. Nur per Banküberweisung!! Draußen ist das 21. Jahrhundert, aber sie leben in der Steinzeit. Dann ist es einfacher, Unterstützung in die Antarktis zu rufen als zu ihnen. Weil die gesamte Rechnungsverfolgung für sie sehr schwierig ist und die fertige Webseite ohne Vorwarnung sofort deaktiviert. Woher nehmen sie überhaupt Millionen von Kunden!? Es gibt viel bessere und billigere Unternehmen mit noch besseren Dienstleistungen als ihr Müllunternehmen.
Und danach schreiben sie immer alptraumhafte Antworten, dass es ein Missverständnis gegeben habe, nur damit sie hier nicht ihre Sterne verlieren.
Ich empfehle niemandem, dort seine Dienste in Anspruch zu nehmen. Ich wünsche ihnen, dass sie bankrott gehen!!
Ich werde die Daten nicht geben, weil Sie nur weitschweifige Antworten bekommen.
Sie können ihre Dienste nicht mit Kreditkarten bezahlen. Nur per Banküberweisung!! Draußen ist das 21. Jahrhundert, aber sie leben in der Steinzeit. Dann ist es einfacher, Unterstützung in die Antarktis zu rufen als zu ihnen. Weil die gesamte Rechnungsverfolgung für sie sehr schwierig ist und die fertige Webseite ohne Vorwarnung sofort deaktiviert. Woher nehmen sie überhaupt Millionen von Kunden!? Es gibt viel bessere und billigere Unternehmen mit noch besseren Dienstleistungen als ihr Müllunternehmen.
Und danach schreiben sie immer alptraumhafte Antworten, dass es ein Missverständnis gegeben habe, nur damit sie hier nicht ihre Sterne verlieren.
Ich empfehle niemandem, dort seine Dienste in Anspruch zu nehmen. Ich wünsche ihnen, dass sie bankrott gehen!!
Ich werde die Daten nicht geben, weil Sie nur weitschweifige Antworten bekommen.
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-anonymous- (tomas@t...)
😠 If no cancellation is noted for the contract, the contract is automatically renewed for another year. Be careful about this dishonest business practice otherwise, you will be trapped in the contract for 2 years like me. I never really used their webhosting services but they are not willing to terminate it under reasonable terms. Avoid this provider in any case.
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📄 Editorial Review
🔃 Strato is part of United Internet🔧 Services: Web HostingDomain RegistrationWebsite Builder Own datacenter
⇔ Redirected domains: strato.com strato.ag strato-pro.com strato.fr strato.es strato.nl
Founded in 1997 (by Marc-Alexander Ulrich and Norbert Stangl, former managing director of 1&1 Internet), Strato is a hosting provider with many years of experience in the industry. They are part of the United Internet Group. Many consider it to be one of the largest companies that provides hosting solutions as they are currently hosting over 4 million domains. Strato has been an eco-friendly company ever since 2008 powered by Naturstrom AG.
The company offers the following web hosting solutions:
- Shared Hosting;
- VPS Hosting;
- Cloud Hosting;
- Dedicated Servers;
- Managed Servers;
- Email Hosting;
- Domain Registration;
- Website Builder;
Shared hosting plans are protected by SSL certificates and include support for people working with Python or Ruby. All plans include e-mail accounts, databases and domains, but unlike other companies which offer such features in unlimited amounts, they offer them in limited amounts here.
VPS servers run on connections that can reach 100 Mbit/s and unlimited data traffic. All plans include backup control, full root access, clusterIP (failover IP). These are also configured to be docker ready (customers can manage programs in containers for easy app deployment).
Dedicated servers run on robust Intel processors and provide customers with storage options (HDD/SSD). Connections can reach up to 1 Gbit/s as dedicated servers are optimized for high performance. You also get root access and OS management (Linux distributions).
💰 Price & Cost
Customers can benefit from monthly or annual billing cycles. There are also promotions where customers can pay a specific fee which modifies to the regular rate over a month or three months. The company offers standard prices for the hosting industry and starting prices are attractive. However, many of these plans include a setup fee. This means that prices can go up very easily, so if we compare Strato to other hosting companies, their prices can be slightly higher than what other providers offer.
They are a risk-free company as they provide the classic 30-day money-back guarantee.
⌛ Reliability
The company does not provide a specific uptime rate.
🏢 Data Center
The headquarters of the company are located in Berlin, Germany. They own 2 data centers in Berlin and Karlsruhe. These house over 70,000 servers and are ISO 27001 certified. Data centers are powered by battery-backed power supplies and there is data mirroring between the data centers.
✍️ Customer Support
Active 24/7, the company provides support via e-mail or phone, and they can even be contacted on social media platforms (Facebook, Twitter, LinkedIn).
Customers can also go to their YouTube channel to watch videos on various topics or access their help section where they can find frequently asked questions and thus, solutions to problems they might encounter
🔨 Control Panel
Strato offers customers the possibility to control their servers through Plesk.
🎯 Conclusion
Strato is a German-based hosting provider, a member of the United Internet Group that provides a wide range of hosting solutions.They offer good prices and the standard 30-day money-back guarantee, but their renewal rates and the setup fee can increase their prices, so their products might be more expensive than what other providers offer.
Powered by two data centers based in Germany and working with Plesk, Strato manages to offer great hosting packages for customers that want to run an online business.
🌏 Server locations:
📢 Special pages
Website research for Strato on November 22, 2020 by WebHostingTop
🎁 Strato Promotions
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📊 Web stats
⚑ Targeting: | Austria, Germany |
📂 Details for https://www.strato.de/ | |
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📥 Website DNS: | ns-anyslv.ui-dns.de => 217.160.80.247 ( Karlsruhe ) / IONOS SE - ionos.com ns4.strato.de => 192.166.192.224 ( Berlin ) / Cronon GmbH - cronon.net ns2.strato.de => 81.169.144.234 ( Berlin ) / Strato AG ns1.strato.de => 193.141.3.6 ( Berlin ) / Strato AG MX::post.in.strato.de => 192.166.192.189 ( Berlin ) / Cronon GmbH - cronon.net MX::post14.in.strato.de => 217.74.205.128 ( Unterhaching ) / Cronon GmbH - cronon.net |
🔨 Server Software: | nginx/1.14.1 |
📌 Website IP: | 192.67.198.33 |
📍 IP localization: | Germany, Berlin, Berlin - see top providers in Deutschland, Berlin |
🔗 ISP Name, URL: | Strato AG, strato.de |
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📋 Strato News / Press release
Hosting Company STRATO Adds Dropsuite Email Archiving to Portfolio - STRATO (strato.de), one of the largest hosting companies in Europe with currently more than 60,000 dedicated servers under management in two ISO-certified data centers in Germany, has added Dropsuite (dropsuite.com)'s fully automated email archiving solution to its product offering.
Dropsuite Email Archiving provides ongoing, rapid access to decades of business information (email files and attachments). The software includes compliance tools for GDPR, GoBD, HGB and AO, plus eDiscovery, legal [...]
Dropsuite Email Archiving provides ongoing, rapid access to decades of business information (email files and attachments). The software includes compliance tools for GDPR, GoBD, HGB and AO, plus eDiscovery, legal [...]
Strato Prepares For .fr Land Rush - German Web hosting provider Strato AG (strato.de) announced on Wednesday it is preparing for a land rush for Frances' .fr top level domain when rules change there next week. The Web host predict that by the end of this year the number of registered sites will double from the current 1.4 million.
Strato CEO Damian Schmidt says the French TLD has been subject to strict controls until now, with companies having to go through a lot of red tape to prove eligibility. This will change starting June [...]
Strato CEO Damian Schmidt says the French TLD has been subject to strict controls until now, with companies having to go through a lot of red tape to prove eligibility. This will change starting June [...]
Web Host STRATO Picks Plesk 7.5 Linux - Web hosting automation software developer SWsoft (swsoft.com) announced on Wednesday that German Web hosting provider STRATO (strato.de) would use Plesk 7.5 Reloaded for Linux on all its high-end dedicated servers.
The announcement comes on the heels of STRATO's launch of a new line of 64-bit, AMD Opteron high-end dedicated servers priced at 69 Euros per month."In combination with Plesk 7.5 Reloaded, we are able to offer our customers an optimal price-to-performance ratio and ideal comfort [...]
[search all strato.de news]The announcement comes on the heels of STRATO's launch of a new line of 64-bit, AMD Opteron high-end dedicated servers priced at 69 Euros per month."In combination with Plesk 7.5 Reloaded, we are able to offer our customers an optimal price-to-performance ratio and ideal comfort [...]
📣 Strato Social Networks
https://twitter.com/strato_ag
Account der STRATO Presseabteilung Blog: strato.de/blog/ Kundenservice: strato.de/faqDatenschutz: strato.de/datenschutzImpressum: strato.de/impressum
Account started from March, 2009, having already 6155 tweets with 5950 followers and 3870 friends. Last activity on . See recent tweets:
Account der STRATO Presseabteilung Blog: strato.de/blog/ Kundenservice: strato.de/faqDatenschutz: strato.de/datenschutzImpressum: strato.de/impressum
Account started from March, 2009, having already 6155 tweets with 5950 followers and 3870 friends. Last activity on . See recent tweets:
- Ugly Sweater? Haben wir! Happy #UglySweaterDay! https://t.co/OAuBDzGMry
https://twitter.com/strato_es
Account started from October, 2009, having already 1692 tweets with 2143 followers and 3308 friends. Last activity on .
Account started from October, 2009, having already 1692 tweets with 2143 followers and 3308 friends. Last activity on .
Language es pt de it
https://twitter.com/strato_nl
Tweets vanuit het hoofdkantoor van STRATO in Berlijn. Onze klantenservice bereik je via @STRATO_helpt Privacybeleid: strato.nl/privacybeleid/
Account started from October, 2009, having already 3864 tweets with 1521 followers and 1110 friends. Last activity on . See recent tweets:
Tweets vanuit het hoofdkantoor van STRATO in Berlijn. Onze klantenservice bereik je via @STRATO_helpt Privacybeleid: strato.nl/privacybeleid/
Account started from October, 2009, having already 3864 tweets with 1521 followers and 1110 friends. Last activity on . See recent tweets:
- Voorkom dataverlies met professionele tools - op World Backup Day! https://www.strato.nl/blog/professionele-back-ups-veilig-geregeld/
- Happy #CyberMonday! #STRATO https://www.strato.nl/
https://www.facebook.com/strato/
STRATO AG account is having lots of likes, talking about them several people. Last activity on .
STRATO AG account is having lots of likes, talking about them several people. Last activity on .
Language de
https://www.facebook.com/STRATONL/
Strato NL account is having many likes, talking about them several people. Last activity on .
Strato NL account is having many likes, talking about them several people. Last activity on .
Language nl
https://www.linkedin.com/company/strato-ag/
Strato AG (established 1997) is a Privately Held entity having 485 followers on LinkedIn and 501-1000 employees, industry Information Technology & Services.
Strato AG (established 1997) is a Privately Held entity having 485 followers on LinkedIn and 501-1000 employees, industry Information Technology & Services.
Strato Blog Using Wordpress version 6.4.2. Blog added on November, 2012, with total 752 articles, Language de-DE. Latest post on
http://www.strato.nl/blog/ Using Wordpress version 6.4.2. First post from July, 2018, with total 351 articles, Language nl-NL. Latest post on
📈 Domains trend
Reviews👪 Strato Customer Ratings
The quick stats of Strato profile shows a note average of 1.3 out of 10, counting 16 opinions. (few listed on the top of the page)
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📅
-anonymous- (thomasso153@g...)
😠 Long story short... worst hosting ever & impossible to terminate.
Their console is difficult to use, hosting overpriced (ask horrible fees for even small administration services) but most terrible is their support - if they have one.
I tried to contact them multiple times about canceling services but no response. However, for some reason they automatically extended services and when I wrote them I didnt want to extend it they didnt bother to respond. Instead of response they escalated payment for collection so I had to pay over 100 EUR for this poor quality service.
Their console is difficult to use, hosting overpriced (ask horrible fees for even small administration services) but most terrible is their support - if they have one.
I tried to contact them multiple times about canceling services but no response. However, for some reason they automatically extended services and when I wrote them I didnt want to extend it they didnt bother to respond. Instead of response they escalated payment for collection so I had to pay over 100 EUR for this poor quality service.
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-anonymous- (honestreviews686@g...)
😠 Terrible customer service, no phone support, no live online support, dated customer portal, would not recommend!!
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-anonymous- (-hidden-) / 85.214.16.242
😠 Wir hatten mehrere VServer bei Strato, welche über ein Jahr lang große Probleme machten. Durch die schlechte I/O-Performance ist die Datenbankanbindung sehr langsam, es laufen immer mehr Prozesse in den Warte-Modus und irgendwann ist der Server überlastet und down.
Die beworbene "SSD-Power" von Strato ist ein schlecher Scherz, teilweise sind die Schreib- und Lesezugriffe langsamer als mit herkömmlichen HDDs. Hier mal ein Vergleich mit einem anderen Anbieter:
Neuer Server:
Schreiben: 1073741824 Bytes (1,1 GB, 1,0 GiB) kopiert, 0,423153 s, 2,5 GB/s
Lesen: 1073741824 Bytes (1,1 GB, 1,0 GiB) kopiert, 0,093231 s, 11,5 GB/s
Alter Server (Strato):
Schreiben: 1073741824 bytes (1,1 GB, 1,0 GiB) copied, 11,1582 s, 96,2 MB/s
Lesen: 1073741824 bytes (1,1 GB, 1,0 GiB) copied, 0,225966 s, 4,8 GB/s
Und das sind die Werte bei Strato, wenn der Server "gut" läuft. Bei auftretenden Problemen mit der I/O-Performance gehen die Werte teilweise auf wenige Kilobyte runter!
Auch die [read more...]
Die beworbene "SSD-Power" von Strato ist ein schlecher Scherz, teilweise sind die Schreib- und Lesezugriffe langsamer als mit herkömmlichen HDDs. Hier mal ein Vergleich mit einem anderen Anbieter:
Neuer Server:
Schreiben: 1073741824 Bytes (1,1 GB, 1,0 GiB) kopiert, 0,423153 s, 2,5 GB/s
Lesen: 1073741824 Bytes (1,1 GB, 1,0 GiB) kopiert, 0,093231 s, 11,5 GB/s
Alter Server (Strato):
Schreiben: 1073741824 bytes (1,1 GB, 1,0 GiB) copied, 11,1582 s, 96,2 MB/s
Lesen: 1073741824 bytes (1,1 GB, 1,0 GiB) copied, 0,225966 s, 4,8 GB/s
Und das sind die Werte bei Strato, wenn der Server "gut" läuft. Bei auftretenden Problemen mit der I/O-Performance gehen die Werte teilweise auf wenige Kilobyte runter!
Auch die [read more...]
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-anonymous- (contact@s...) / starpon.nl
😠 Horrible customer services.. collected more money from me even when they claimed it's 30 days refund if you are not happy. Started new domain with them, their website claim it's 0.60p for the first year.. all lies.. collected more than 9 euros from me. rang them, they were rude and said they won't repeat themselves. Horrible, horrible
Sack your English speaking staff.. very rude. will not recommend to anyone ! [import from strato.nl]
Sack your English speaking staff.. very rude. will not recommend to anyone ! [import from strato.nl]
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-hidden- (avasiljevas@y...)
😠 Used they service for couple of years ,was ok. At that time they had a customer service phone number so if you have any technical issues just call them and they help you straight away. Now customer service phone support is gone only FAQ available and if you question is not there or slightly different then you can forget about any help , tried to contact them on many occasions - no luck at all. Just canceled contract and moved domain. Never will recommend to my enemy .
📅
-anonymous- (-no email-)
😠 i have a contract over 3 years. Now, I would like to close the contract but I am still forced to pay for the next 9 months.
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-anonymous- (swzgnm@h...)
😠 I was customer of Strato and I'm disappointed because Strato failed in protecting my personal information completely. Read on...
I know about WHOIS and I don't mind my personal information being displayed based on a domain name. Strato also informs you about this in its Privacy Policy. But what I didn't know, and Strato should know, was that there are websites/companies providing an illegal service which is called "reverse WHOIS lookup", website/companies such as: domaintools.com, whoisology.com, whoisxmlapi.com or who.is.
That means that now anyone can visit such a website, fill MY NAME (!) in as search term and see where I live, what my phone number is, what my e-mail address is, what domain names I own etc. I think the most of 1,5 million people who are customer of Strato don't realise this.
Strato, the personal information of your customers is being (ab)used/sold without their permission, do something! I didn't trusted you my personal information to be abused like this. [read more...]
I know about WHOIS and I don't mind my personal information being displayed based on a domain name. Strato also informs you about this in its Privacy Policy. But what I didn't know, and Strato should know, was that there are websites/companies providing an illegal service which is called "reverse WHOIS lookup", website/companies such as: domaintools.com, whoisology.com, whoisxmlapi.com or who.is.
That means that now anyone can visit such a website, fill MY NAME (!) in as search term and see where I live, what my phone number is, what my e-mail address is, what domain names I own etc. I think the most of 1,5 million people who are customer of Strato don't realise this.
Strato, the personal information of your customers is being (ab)used/sold without their permission, do something! I didn't trusted you my personal information to be abused like this. [read more...]
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Stuart Bingham (stuart@s...) / stuartbingham.co.uk
😠 If Carlsberg made web hosts, they had nothing to do with Starto
Oh how bad can a web host be.
Back end control panel, accounts dept, customer support, software and software support, cost, space allocation, systems management are all unbelievably bad. I was with them for over ten years before my patience ran out and I can confirm they have invested nothing in updating their systems, which are now at least five years behind everyone else.
If you are thinking of using them, cut out the middle man, take you money and flush it down the toilet.
Oh how bad can a web host be.
Back end control panel, accounts dept, customer support, software and software support, cost, space allocation, systems management are all unbelievably bad. I was with them for over ten years before my patience ran out and I can confirm they have invested nothing in updating their systems, which are now at least five years behind everyone else.
If you are thinking of using them, cut out the middle man, take you money and flush it down the toilet.
📅
Francesca (contact@f...)
😠 do not use this host
If you have problems, it is impossible to reach their abuse team. They don't answer your emails, the only way to get an answer from them is to publish a message on their Facebook page, but even though they don't help. AVOID this host!
If you have problems, it is impossible to reach their abuse team. They don't answer your emails, the only way to get an answer from them is to publish a message on their Facebook page, but even though they don't help. AVOID this host!
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Geoff Potts (geoff@p...) / oldvillagestore.co.uk
😠 Strato are rude, arrogant and not worth the money
Over the years I have used strato i have had numerous causes to contact their helpline. Sometimes very helpful, other times the most rude and unhelpful people ever.
They assure you despite being in Germany that all operators speak english - on two occasions now I have had to try my basic German as teh operators speak none.
They say they send invoices by email buty I've yet to see one and god forbid if you don't remember when to pay the invoice without reminders thy immediately send intrum justicia round to collect. Intrums letters have on two occasions stated that under German Law they can add £50 on for collection costs. I've responded with under English law you must first send an invoice which results in the case being thrown out.
I've paiud the latest invoice to intrum justitia in ireland who are happy it has been paid over a week ago but I'm still waiting for Strato to lift the restrictions from my account. THE most unhelpful customer service I've ever had.
Over the years I have used strato i have had numerous causes to contact their helpline. Sometimes very helpful, other times the most rude and unhelpful people ever.
They assure you despite being in Germany that all operators speak english - on two occasions now I have had to try my basic German as teh operators speak none.
They say they send invoices by email buty I've yet to see one and god forbid if you don't remember when to pay the invoice without reminders thy immediately send intrum justicia round to collect. Intrums letters have on two occasions stated that under German Law they can add £50 on for collection costs. I've responded with under English law you must first send an invoice which results in the case being thrown out.
I've paiud the latest invoice to intrum justitia in ireland who are happy it has been paid over a week ago but I'm still waiting for Strato to lift the restrictions from my account. THE most unhelpful customer service I've ever had.
📅
Bob (-no email-)
😠 We tried to purchase an unused domain off a strato customer. When the customer asked Strato to transfer the ownership of the domain to us instead they advised him to just cancel the domain and tell us we must be the first to try and re-register it.
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Ch. Becker (zanthea@w...)
😞 I had several customers who had their websites hosted at Strato. In the meantime we moved all of them to other hosters because too many problems occured trying to get TYPOlight CMS to work. Even in the more expensive packages Strato doesn't offer the necessary PHP extensions and functions to get a modern CMS to run properly - and they weren't willing to promise any upgrades.
They do offer comprehensive help with their FAQ section and knowledge base and support is fairly quick and friendly but they are not willing to make any concessions in order to keep track with the common web development.
I can't say that this is an all-time condition but it was my experience over a number of years.
They do offer comprehensive help with their FAQ section and knowledge base and support is fairly quick and friendly but they are not willing to make any concessions in order to keep track with the common web development.
I can't say that this is an all-time condition but it was my experience over a number of years.
📅
Tom (swannyt19@h...) / thomasswan.net
😠 I phoned up Strato to cancel the web-hosting contract only to find out that I have to pay them for another whole year. If you sign up with these con-artists they will give you a contract where you cannot cancel within 30 days of the "renewal" date. I didn't even know it was automatic renewal, and I certainly didn't know about the 30 day "agreement" for cancellation. It was obviously part of the small-print.
I now have web-hosting that I wanted to cancel today, that I have to pay for another whole year.
I was ushered into this contract with Strato by Lycos when Lycos wound up their web hosting business. It seemed OK at first. As time went by they got worse. They removed most of the free images without notification, causing the shock of my website looking much less attractive the next time I visited it. Instead they offered their customers a special offer with Fotolia. To get the special offer, which is only 5 free images, you have to give Fotolia your mobile phone number so they [read more...]
I now have web-hosting that I wanted to cancel today, that I have to pay for another whole year.
I was ushered into this contract with Strato by Lycos when Lycos wound up their web hosting business. It seemed OK at first. As time went by they got worse. They removed most of the free images without notification, causing the shock of my website looking much less attractive the next time I visited it. Instead they offered their customers a special offer with Fotolia. To get the special offer, which is only 5 free images, you have to give Fotolia your mobile phone number so they [read more...]