Speed Fox review

This review cover a general impression of speedfox.com product features like reliability, support, data center, price & more. Brand #2629, listed since .

Most Recent Customer Reviews

s sausedo (ssausedo@e...)
Time Hosted: 2 to 3 years
Global rating
DO NOT SIGN UP WITH SPEEDFOX!

I have have been fairly happy with speedfox overthe last couple of years and have had pretty good support when an occasional problem occurred but, over the last few months, they have nose-dived out of control it seems.

A few months back the servers became infected and all of my sites got flagged by Google. I had not uploaded any infected files myself but because it is shared hosting my sites became "Know Malicious/dangerous sites and I was notified by clients - the damage was done. I then had to take time out to check all of the content on my sites just to be certain there were no infected files and then to submit requests to Google to check my site again and remove it from the "bad wed sites" flagging in the Google index.

Shortly after this I could not get any email for almost a week and everything was bounced back saying "it did not exist" during this period. I could not get anyone from support via phone OR chat and finally, after multiple [read more...]
Amy (orders@s...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I've been with Speedfox for 5 years. At first, they were a great company but recently they are terrible. Customer service is a joke. They reply, but nothing gets fixed. My site and/or my email have been down about 5 of the past 8 weeks. When I sent an email to support to let them know that their support ticket feature wasn't working, I got a somewhat rude reply that information regarding technical issues was sent to my email. That would have been helpful if my email had actually been working at the time. I've had enough of them - moved to a new server today.
Jim Dietrick (pinballrevival@c...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
My website is down, and has been for 3 days, and no form of help is available from Speedfox. Call are directed to a mailbox where no one is available. Attempts at live chat support result in a time out saying live chat is not available. There is no message on their homepage! I may contact a lawyer - this is seriously affecting my business! I am absolutely switching to a different host! STAY AWAY FROM SPEEDFOX!!!!
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Overview

About Speed Fox

SpeedFox has a solid reputation as an ethical web host that is driven by ideas. We are problem solvers looking for the perfect solution for you and your company. Our goal is to satisfy your requirements from technology to service and provide (above the industry-standard) network uptime. SpeedFox Hosting plans start at $4.95. SpeedFox is available 24/7. Contact us today.

Quick Facts:

Speed Fox was founded in 2002 and is a privately held company.
Parent company, Website Source, Inc. was founded in 1998.
Customer support provided 24/7 by responsible, U.S. based personnel.
Corporate Headquarters and NOC located in Austin, Texas.
Website tools and applications are available with every plan.
The SpeedFox data center offers high quality connectivity, network security, and DDoS protection.

Web Hosting Data Center - Austin, Texas

SpeedFox is a 100% U.S. based hosting company! The SpeedFox Data Center provides State-of-the-art facilities, systems, and technologies, 99.9% Guaranteed Network Uptime, and 24x7 onsite monitoring.

The NOC is located in Austin, Texas and has redundant OC-48 and OC-192 connections to major backbone providers such as Time Warner Telecom, UUNET, AT&;T and Digex.

Physical Infrastructure:

Continuously available power through redundant UPS systems and diesel generators
Consistent environmental controls through redundant HVAC systems
Raised floors and early warning fire detection systems
Closed-circuit television cameras recording all data center activity
Multiple security checkpoints to gain access to data center

Network Infrastructure:

Tier 1 ISP backbones to various local loops for redundant connections
Cisco-powered Internet mesh platform
Local Loop Providers over SONET
Hubbed DS-3s for PTP and Frame Relay Connections
Dual Ethernet drops to every cabinet
Multiple security layers to safeguard against unauthorized access

The NOC is locally staffed 24/7 by IT professionals dedicated to helping our customers grow. The team of IT professionals is vast in terms of skill set and depth of experience. Each square foot of the NOC is monitored around the clock by a closed circuit television system to protect from unauthorized entry keeping your data safe and secure.


Host UNLIMITED Domains! Web Hosting for Business or Personal Use -

Build your website in minutes with our free templates. We offer the best value on web hosting. Hosting plans start at $4.95. This solution is perfect for a small business or personal website. And, because you can host unlimited sites on one account, you save even more. Webmasters agree that our 3-Star hosting plan is the best value!

Our shared hosting plans start at $4.95 and setup is free! These low-cost hosting plans are among the most comprehensive in the Industry. In addition to the most complete and highest valued shared hosting packages available (anywhere), our hosting plans also include many (free) tools which could otherwise be very costly if purchased elsewhere. Each plan includes Hosting, Web Publishing Tools, Marketing Tips and E-Commerce Software (over $700 in free features - a complete/ all-inclusive solution for everyone). Although our prices are cheap, we offer high quality. Shared web hosting, cheap, but loaded with features. What are you waiting for? And because we offer a rock-solid guarantee, there is no risk. Get started today and be online in minutes.

VPS Plans Offer More Power, Flexibility & Security than Traditional Hosting

SpeedFox virtual private servers (also called VPS Hosting plans) are much like having your own dedicated server, but at a much more affordable price. Each VPS plan performs much like a single dedicated server, complete with root access and the ability to install programs of your choosing. Order now.

With VPS plans, clients have their own spam filter as well as their own mail server. Many businesses prefer VPS to a shared hosting environment because of the increased power and stability of the mail system

SpeedFox offers low-cost hosting solutions for customers with many domains. With Private Servers, you save money without investing in a dedicated server. You operate as if you have your own dedicated server.

Ecommerce Hosting Features and Solutions

SpeedFox has helped ecommerce store owners market and sell their products on the web since 2002. Our long list of features provides everything you need to get started, design your pages, market your website, and collect payments from your customers in a secure environment.

Save with multi-year terms. 2 years = 30% discount.

Budget plan - Your personal hosting solution - starting at $6.97.
Standard plan - Ideal for a small business - starting at $10.47.
Business plan - Perfect for a growing business or enterprise - starting at $15.37.
Enterprise plan - Perfect for a growing business or enterprise - starting at $34.97

Related links


speedfox.com Screenshot
Website research for Speed Fox on July 3, 2005 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
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PriceDisk Space Transfer UpdatedFree Domain /
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SpeedFox 3 Star Plan featuresSPEEDFOX connects using Time Warner TELECOM directly from our network to Time Warner Telecommunications' nationwide fiber network. Time Warner TELECOM is the leading provider of metro-area broadband optical networks and services to [...]$9.95/mo. 600 MB10 GB
SpeedFox 4 Star Plan featuresSPEEDFOX connects using Time Warner TELECOM directly from our network to Time Warner Telecommunications' nationwide fiber network. Time Warner TELECOM is the leading provider of metro-area broadband optical networks and services to [...]$19.95/mo. 800 MB15 GB
SpeedFox 5 Star Plan featuresSPEEDFOX connects using Time Warner TELECOM directly from our network to Time Warner Telecommunications' nationwide fiber network. Time Warner TELECOM is the leading provider of metro-area broadband optical networks and services to [...]$29.95/mo. 1 GB20 GB
SpeedFox Business Basic Plan featuresSPEEDFOX connects using Time Warner TELECOM directly from our network to Time Warner Telecommunications' nationwide fiber network. Time Warner TELECOM is the leading provider of metro-area broadband optical networks and services to [...]$49.95/mo. 1 GB40 GB
SpeedFox Business Deluxe Plan featuresSPEEDFOX connects using Time Warner TELECOM directly from our network to Time Warner Telecommunications' nationwide fiber network. Time Warner TELECOM is the leading provider of metro-area broadband optical networks and services to [...]$59.95/mo. 1500 MB50 GB
SpeedFox Business Deluxe Plus featuresSPEEDFOX connects using Time Warner TELECOM directly from our network to Time Warner Telecommunications' nationwide fiber network. Time Warner TELECOM is the leading provider of metro-area broadband optical networks and services to [...]$99.95/mo. 2 GB70 GB
SpeedFox Business Deluxe Professional featuresSPEEDFOX connects using Time Warner TELECOM directly from our network to Time Warner Telecommunications' nationwide fiber network. Time Warner TELECOM is the leading provider of metro-area broadband optical networks and services to [...]$149.95/mo. 2500 MB100 GB

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News

Alentus Acquires Two Web Hosts - Web hosting provider Alentus (alentus.com), which is owned by Web hosting equity firm EnActen, announced on Wednesday that it has acquired Linux-based Web hosting providers Website Source (websitesource.com) and SpeedFox (speedfox.com). The financial details of the cash and stock transaction were not disclosed.
Founded in 1998 and based in Austin, Texas, Website Source and its subsidiary SpeedFox, which was founded in 2002, offer Linux-based shared hosting, virtual private servers, dedicated servers, e-commerce and domain registration services. Website Source operates a Cisco-powered data center facility in Austin and manages over 200 servers, says the press release.Alentus says that the acquisition immediately adds $2.6 million in annual revenue to its current long-term profitable operations record and will add an additional 14,000 clients to its client portfolio. The current Website Source infrastructure is being integrated into the Alentus global, redundant Cisco-powered network ... [search all speedfox.com news]

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ReviewsCustomer Ratings

The quick stats of Speed Fox profile shows a note average of 3.2 out of 10, counting 6 opinions. (few listed on the top of the page)
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Al Kalar (alkalar@k...)
Time Hosted: 1 to 2 years
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The service is actually getting worse. Especially the email client.

All email was down from March 18 through March 23.

Today, April 1 (how appropriate), the SMTP server is down.

At least they have a web page where you can see what's going on.

Since they host thousands of sites, I'm surprised that more people aren't taking their ire to the Internet review sites such as this one.

BTW, the problems seem to have started after they were acquired by Alentus (who also own Website Source in the USA and others in the UK and Canada).

I'm still looking for a replacement host, but they all seem to suck. And price doesn't seem to be an indicator of quality (you don't always get what you pay for). If someone out there knows of a reliable Linux or Unix host (and you don't work for them, but have been a client for at least a year), please tell me. We're getting desperate for a new "home".
Al Kalar (alkalar@v...)
Time Hosted: 1 to 2 years
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Follow-up on previous review:

Speed Fox is having major problems. A client's DB based site has been up and down (mostly down) for the past 3 days, an intolerable situation. Email has been down hard for all 4 of my clients who are hosted there. HTML only pages come up just fine. I suspect they are having trouble with a DB server and Email may be on that server as well. Given the number of clients they have, it's possible they only have two or three servers devoted to their Speed Fox operation.

Problems are only addressed during the day which makes me suspect that everyone goes home in the evening and 24/7 service is a myth. Phone calls are useless because "that party is not currently available" according to their phone system's electronic condom.

I think Speed Fox is owned and hosted by a larger hosting company in the same building, so this is an unforgivable situation.

I'm looking for a new host for my clients. One that actually has a good "up time" record.
Al Kalar (alkalar@v...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
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Overall, Speed Fox does what it says. Lots of space for multiple sites. Email facilities are spacious, although on the 3-star plan, you're limited to 5 mailing lists. Also, if you make up your lists on your email software (such as Outlook), you're limited to around 30 names (an anti-spam feature that can be a bit frustrating if you have a LOT of friends you send jokes to). They have a large list of freeware scripts you can use for eCommerce, blogs, forums, and such. If you don't see what you want, you can always install your own scripts (such as WordPress).

Downside: The email function goes down regularly although mostly for a short period. Lately, they've been having database problems and no one in tech support is available on the phone which kinda sucks (probably scrambling to figure out a fix). Recently both of our databases (ecommerce and a blog) went down in the evening and as of now (early morning) they're still down. Just to make problems worse, the email function is [read more...]
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