Smart Artist review

This review cover a general impression of smartartist.com.au product features like reliability, support, data center, price & more. Brand #10414, listed since .

Most Recent Customer Reviews

davidwebster48 (davidwebster48@h...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Really happy with Smart Artist
I was previously with High Tek hosting, and came across when it was acquired by Smart Artist.

I always get prompt and helpful replies from Donna when I need to contact her.

The service is reliable - I can't remember any downtimes or times with unacceptable performance.

I have recommended Smart Artist to clients.
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Overview

About Smart Artist

SmartArtist Web Hosting was incorporated in 1998 and aims to offer the best possible web hosting and registration of Australian Domain names at the lowest possible price.

All of their sites are hosted in a premium Australian Data Centre, giving clients true speed, reliability guarantees and helpful local support.

With a proven eight year track record, SmartArtist Web Hosting is managed by an IT professional with 25 years of experience in the computer and web hosting industry.

Quality Australian Web Hosting
Here at @SmartArtist, our aim is to offer the best possible web hosting services, at affordable prices. To that aim, we host all our sites in a premium Australian Data Centre, to give our clients speed, affordability, and most importantly - UPTIME.

Whether you're just starting your first site, moving from another host, or a seasoned webmaster, we aim to make your web experience as smooth as possible.


If your website and email is important to your business, you'll sleep easier knowing you've selected a quality Australian web hosting service. Smart Artist has a proven nine-year track record, and is managed by an IT professional with 25 years of experience in the computer and web hosting industries.

Combined with our uptime record of 99.9%, our 24/7 support ensures you site will be online when you, and more importantly, your customers, need it.


Domain Names From $14.90
Keep track of all your registrations with our simple single log in Online Domain Management tool. Great features provides for FREE - such as an auto-renew option, URL forwarding and DNS Management at your fingertips


Web Hosting Self Service or Managed
It's never been simpler to create your web site - our hosting plans are packed with tools to help you get your ideas online quickly. We have auto-installers for blogs, forums and shopping carts, a great range of basic templates, or choose one of our plans with an online site builder to simplify creating or managing your web site.

We understand not all users have the same needs. Time-poor and less advanced users can use one-off services such as script installations, or choose one of our web design packages to get you off the a great start.


Classic Hosting plan
classic100 Web Hosting
from $7.33mo (paid annually)
Hosted in Australia
200 Meg Disk Space
25 Email Boxes
3000 Meg Transfers
CGI - PHP - MYSQL(3)
Webmail, Spam Filtering


Smart Hosting plan
Smart350 Web Hosting
from $14.66mo (paid annually)
Hosted in Australia
500 Meg Disk Space
50 Email Boxes
8000 Meg Transfers
CGI - PHP - MYSQL(5)
Webmail, Spam Filtering


Macro Hosting plan
Macro700 Web Hosting
from $22.00mo (paid annually)
Hosted in Australia
1000 Meg Disk Space
75 Email Boxes
Add-on Domains(4)
15000 Meg Transfers
CGI - PHP - Ruby - Tomcat - MYSQL(10)
Webmail, Spam Filtering


Ultra Hosting Plan
Ultra1000 Web Hosting
from $29.33mo (paid annually)
Hosted in Australia
3000 Meg Disk Space
125 Email Boxes
Add-on Domains(8)
25000 Meg Transfers
CGI - PHP - Ruby - Tomcat - MYSQL(20)
Webmail, Spam Filtering


All Plans Include:

NO SET UP FEES
HOSTED IN AUSTRALIA
30 Day Money-back guarantee
CPANEL 11 control panel
INSTALLATRON - a full range of forums, blogs, and other programs with automated installation.
Webmail - Access your email from any web browser.
ready to install CGI scripts
ready to install PHP/MySQL programs
configurable Spam Filtering
free email virus protection
PHPmyadmin
Customisable error pages
FTP access 24/7
daily backups (refer to terms and conditions)
AWSTATS daily traffic reporting
Australia-wide 1300 Telephone support
24/7 email support

The Tools to save you time
WEBDISK - simply drag and drop files from your computer straight to your web site!

FREE TEMPLATES - Over 60 Templates to choose from, choose from themes as medical, hospitality, automotive, corporate, personal and many more

INSTALLATRON - A wide range of database-driven open source software such as CMS, shopping carts, forums, etc installed in moments via your online control panel

WEBMAIL - Access your email from anywhere, anytime via your web browser.

SPAM CONTROL and FILTERING - user-level configuration to control/manage incoming spam.

VIDEO TUTORIALS - Video tutorials and help files and included in the control panel so help is always at your fingertips.

SSL Upgrade available - Add security to your website to process credit cards securely, only $5 per month.

Related links


smartartist.com.au Screenshot
Website research for Smart Artist on October 27, 2008 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
SmartArtist Mini 50 Web Hosting Plan featuresOperating System:LinuxWeb Server Software Offered:ApacheDatabases Features:MySQLPostgreSQLWeb Hosting Server Features:FTP AccountsBackupServer Side IncludesFrontpage SupportPHPMyAdminFantasticoCustom Error PagesWeb Programming Features:PHPCGI-bin / [...]$9.58/mo. 50 MB5 GB
SmartArtist Basic 100 Web Hosting Plan featuresOperating System:LinuxWeb Server Software Offered:ApacheDatabases Features:MySQLPostgreSQLWeb Hosting Server Features:FTP AccountsBackupServer Side IncludesFrontpage SupportPHPMyAdminFantasticoCustom Error PagesWeb Programming Features:PHPCGI-bin / [...]$14.37/mo. 100 MB10 GB
SmartArtist Personal 150 Web Hosting Plan featuresOperating System:LinuxWeb Server Software Offered:ApacheDatabases Features:MySQLPostgreSQLWeb Hosting Server Features:FTP AccountsBackupServer Side IncludesFrontpage SupportPHPMyAdminFantasticoCustom Error PagesWeb Programming Features:PHPCGI-bin / [...]$19.15/mo. 150 MB15 GB
SmartArtist Business 300 Web Hosting Plan featuresOperating System:LinuxWeb Server Software Offered:ApacheDatabases Features:MySQLPostgreSQLWeb Hosting Server Features:FTP AccountsBackupServer Side IncludesFrontpage SupportPHPMyAdminFantasticoCustom Error PagesWeb Programming Features:PHPCGI-bin / [...]$28.73/mo. 300 MB20 GB
SmartArtist Ecommerce 500 Web Hosting Plan featuresOperating System:LinuxWeb Server Software Offered:ApacheDatabases Features:MySQLPostgreSQLWeb Hosting Server Features:FTP AccountsBackupServer Side IncludesFrontpage SupportPHPMyAdminFantasticoCustom Error PagesWeb Programming Features:PHPCGI-bin / [...]$38.31/mo. 500 MB25 GB

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ReviewsCustomer Ratings

The quick stats of Smart Artist profile shows a note average of 5.5 out of 10, counting 2 opinions. (few listed on the top of the page)
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DisgruntledWebsite (ranjan@h...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
SmartArtist is TERRIBLE
We had our website with Hightekhosting and without much warning was switched over to SmartArtist. Hightekhosting were below average, but SmartArtist were worse.

Donna Lever seems to be a one woman show masquerading as more. She is rude and does not reply to emails in a timely way.

We had an account query with SmartArtist and tried to get in touch with their accounts department. For a whole week, the phone would just ring out and when someone did answer, it appeared like they were hiring someone from India. He took down our details but did absolutely nothing about sorting out our issues.

If you're looking for web hosting in Australia, I strongly and highly recommend that you stay clear from SmartArtist.com.au. SmartArtist's customer service is absolutely shocking and they should NOT be in business in Australia.

If you check on Whirlpool.net, you'll see that there are a lot of references to SmartArtist's disgusting customer service. Avoid them at all costs especially if [read more...]
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