Simple Servers.co.uk review

11 user reviews, 1 support response, 0 testimonials, 13 products, 0 promotions, 3 social accounts, Alexa #199617, listed 2009 (#13958)

Most Recent Customer Reviews

-anonymous- (-hidden-)
Time Hosted: over 3 years
Global rating
Not as good as they used to be. I have been simpleservers for many years, and their support used to be awesome and it was the main reason why I moved (and recommended others to move) more hosting to them.Now I nearly have all my hosting with them. They used to be good, but something has seriously changed.
Rob (rob@m...)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
great host
had to move from a nightmare magento install from one of the big hosts.
Used the simple cloud for our large mag store. Even had a tour of their datacentre. very impressed.
Even get magento support at weekends unlike some
JonL (jon@i...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
The best hosting company I have dealt with!!!
Saw some of the negative posts and had to write a review, customer response times unbelievable even answering tickets within 2 hours on a Sunday night!

C Panel is nice and not spammy which you can sometimes find with other hosting companies.

Use a few different hosting companies but am in the process of moving all of our hosting to Simple Servers - would defo reccomend!
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Overview

About Simple Servers.co.uk

Simple Servers Ltd: magento hosting, x cart and elgg experts

simpleservers.co.uk Cover
Website research for Simple Servers.co.uk on July 19, 2009 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Magento CorefeaturesControl Panel : CPanel$20.10/mo.1 GB3 TB
Magento PowerfeaturesControl Panel : CPanel$26.81/mo.2 GB6 TB
Magento ProfeaturesControl Panel : CPanel$40.21/mo.10 GB30 TB
Magento ExtremefeaturesControl Panel : CPanel$48.59/mo.40 GB50 TB
Linux - VPS Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
Mag Cloud 1features
RAM : 2000 MB
CPU : -
$105.56/mo.25 GBunmetered 2 GB
Mag Cloud 2features
RAM : 4000 MB
CPU : -
$164.21/mo.25 GBunmetered 4 GB
Mag Cloud 3features
RAM : 6000 MB
CPU : -
$184.32/mo.30 GBunmetered 6 GB
Mag Cloud 4features
RAM : 8000 MB
CPU : -
$221.18/mo.50 GBunmetered 8 GB
Linux - Dedicated Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
Core DS1features
RAM : 4000 MB
CPU : 4 x 3GHz
$150.80/mo.250 GBunmetered 4 GB
Power DS2features
RAM : 8000 MB
CPU : 4 x 3GHz
$167.56/mo.64 GBunmetered 8 GB
Power+ DS3features
RAM : 16000 MB
CPU : 4 x 3GHz
$207.78/mo.500 GBunmetered 16 GB
Pro DS5features
RAM : 32000 MB
CPU : 6 x 2GHz
$442.37/mo.500 GBunmetered 32 GB
Extreme DS6features
RAM : 32000 MB
CPU : 6 x 2GHz
$501.03/mo.500 GBunmetered 32 GB

Contact information is managed by simpleservers.co.uk representatives support@s..., nick.powell@s..., sales@s..., webmaster@s..., admin@s... [login] Claim this businessCreate a free account to manage simpleservers.co.uk listing!

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Targeting: United Kingdom

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News

Simple Servers launch managed Magento dedicated servers - Our fully managed Magento dedicated servers offer you the ultimate in scalability, security, uptime and performance. If you require hosting for busy or mission critical sites then this is your solution.
All our dedicated servers include full pro-active server management. Our experts monitor and maintain your server environment, security hardening, software updates, and day to day maintenance, 24 hours a day, allowing you to concentrate on growing your business..
massive discounts for yearly plans
http://www.simpleservers.co.uk/magento_dedicated_servers.php [search all simpleservers.co.uk news]

Social Networks

https://www.linkedin.com/company/simple-servers
About: We are one of the UK’s leading Ecommerce hosting providers, serving over 180,000 business users with a combined turnover of over £12 million. We have over 16 years experience in providing practical Internet-driven services for sme and enterprise businesses. From shared hosting to custom hybrid load balanced server clusters, we can help!

We specialise in Magento CE, Magento Enterprise hosting and other open source Ecommerce platforms. Our custom built servers and network are build to deliver super fast page load times and high concurrent connections

Simple Servers (est. 2009) is a Public Company entity having 6 followers on LinkedIn and 11-50 employees, industry Internet.
https://plus.google.com/114185920493133205877 (Inactive)
No official Blog yet!

ReviewsCustomer Ratings

The quick stats of Simple Servers.co.uk profile shows a note average of 6.3 out of 10, counting 11 opinions. (few listed on the top of the page)
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-anonymous- (-no email-)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
simple servers, fast servers with great support
got a dedicated server with simple, very fast and customer support is better than most! only issue was with initial magento config but this was fixed in a couple of hours.
-anonymous- (-no email-)
Time Hosted: 1 to 3 months
Global rating
The last review has worried me as i have been with Simple for just over 2 months. I decided to test out a few of the bad comments by sending support tickets and calling the help desk. I was most impressed with the out come from both, the call was answered in the first cple of rings and an answer to my support ticket came through in approx 2 hrs.

so far i am happy with my experience with Simple Servers
Karl (karl.fightmusic@g...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
Appalling, no support, couldn't get through to anyone, search for the owner of the site's name on Google and found a bankruptcy notice along with other disturbing info.

They are still trying it on sending us invoices even though we closed the account months ago...

First review on this page is probably by Simple Servers
Very very inaccurate.
We are not nor at any time have been bankrupt. ( please check simpleservers ltd)
We recently had some issues with our telephone system, this was in network announcements and emailed to all customers.

Customer service representative (nick.powell@s..., ).
Richard Ellsmore (richells99@y...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
I have recently had a bad experience with the service provider I was with and have changed over to Simple Servers. The service I received from them was absolutely brilliant. Everything was sorted out overnight. I needed some support with my magento site and they were very quick to respond.

I am really impressed, which does not happen very often nowadays. I have been in the same business for over 25 years and its very hard to find reliable and good service nowadays.

I use the magento extreme plan
cj (info@g...)
Time Hosted: under 1 month.
Global rating
We have existing site hosted elsewhere, was looking to move to a Magento specialist. Almost 1 week on, we do not have a functioning server, we were asked to modify DNS in order to make the server work...the DNS change would not resolve to an IP address...the DNS details provided by Simple Servers seem not to work. Have phoned the published number on the website - always encouraging..."you are at Q position 1"...and then an answer phone. Have left vice mail messages and used the ticket system....no response.

Luckily I only paid 1 month in advance via Credit Card on Pay Pal - so have just initiated a process to get a refund. Not too fussed about the £18...but people like this waste time and potentially money. Someone should set up a hosting regulation scheme!
peter kirkham (perterk1967@y...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
Host 3 magento sites for us. Cannot fault them in any way. Had problems with our database (our fault). Simple fixed it same day.

We were with 2 other hosts for magento and none were as quick as simple.

Installed Magento on day of order also.
Very happy so far!
THG (nick@t...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
We have used Simple Servers for many years.
The service is good, the team are always on hand to sort out any problems we have had.

They built and hosted an x-cart site for us. Their x-cart knowledge was first class.

Only felt we had to post a review as the only review on this site did not match our time spent with simple servers.

We have also had out xcart site upgraded many times over the years, with no problems at all.

Can I acess the control panel for the web space I paid for - YES
Do they respond to support tickets - YES
Do they respond to telephone requests - YES
A.Smallwood (tony@c...)
Time Hosted: 1 to 3 months
Global rating
Features
Customer Relation
Control Panel
Host with these people at your peril.
As a new customer( I paid for 12 months hosting up front)they will fall over backwards.
Request a simple task to be done - such as - switch on notifications from Cpanel- and your in real trouble.They could not do it.
If you want an Xcart upgrade - This is well beyond their capabilities( and you have to pay them for this)
So much so after two months of complete frustration I have moved ISP's
Can I acess the control panel for the web space I paid for - NO
Do they respond to support tickets - No
Do they respond to telephone requests - No

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