simple helix review

This review cover a general impression of simplehelix.com product features like reliability, support, data center, price & more. Brand #10480, listed since .

Most Recent Customer Reviews

-anonymous- (-no email-)
Time Hosted: under 1 month.
Global rating
poor service
Simplehelix are not able to comply with "simple" requests that are asked of them e.g. delete a link to a ticket they have not been able to provide any details as to how long these are active for or when these will be deleted, they have not escalated the matter higher and simply close the ticket without a response.
Mona Ariza (hip6783099550@g...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
Website DOWN for Three Days! Poor Service!
Simplehelix.com is NOT a world class hosting solution!!! 10X faster Magento hosting means nothing when your server is down for three days due to VMS server failure. There is no Enterprise Managed Backup in place as promised from the company! Their poor service has caused a major loss of revenue and a halt to everyday business. No e-mail, no data, no working website… This is no minor error on the part of simplehleix.com it is a critical one and I highly recommend not investing in their product and if you have already move to a new host.
mondofoo (spam@m...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
The 24/7 customer service is amazing, very friendly agents willing to fix any errors I created by accident corrected with no charge at all!
MORE REVIEWS

Overview

About simple helix

Simple Helix is all about performance!

We are a top-grade enterprise hosting solutions company located in the heart of Los Angeles, CA.

Simple Helix has been providing some of the highest quality hosting for over 3 years. We have a very high customer satisfactory record and we currently host some of the hottest developers in U.S.A! We are a very developer friendly hosting company and we take pride in being the nation's fastest web hosting company.

All our servers are equipped with the highest technology in Intel Quad-Core servers on Centos 5. We also are on an incredibly fast OC-192 network with over 8 multiple redundant network carriers. Our network simply can not be beat!

Related links

  • Services - Simple Helix - Register a Domain Name. Providing you with no-strings attached major TLD domain registrations for a low price. Securing your domain name is smart and easy.
  • About Us - Simple Helix - About Us. Simple Helix is an advanced web hosting company specializing in eCommerce solutions. Simple Helix provides an optimal environment for ...
  • Managed Hosting - Simple Helix - What is Managed Hosting? In today's complex and advanced technological environment, utilizing managed hosting is one of the best things a company can do ...

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Website research for simple helix on October 27, 2008 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
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PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Standard Linux Plan (US datacenter)  $19.00/mo. 5 GB50 GB
simple helix business e-commerce plan featuresBlazing Fast Managed Hosting

Fastest Page Loading time guaranteed or your money back!

Incredible OC-192 Network hosted on Dual Quad Core Intel Servers with 24 GB Ram on SAS.

We are a Zero Overselling host

Host with the top developers in the [...]
$19.95/mo. 50 GBunmetered
Standard Linux Plan (UK datacenter)  $24.00/mo. 5 GB50 GB
Maximo Linux Plan (US datacenter)  $49.00/mo. 25 GB100 GB
Maximo Linux Plan (UK datacenter)  $54.00/mo. 25 GB100 GB
Magento Multi-Store Hosting (US datacenter)  $74.00/mo. 25 GB100 GB
Magento Multi-Store Hosting (UK datacenter)  $79.00/mo. 25 GB100 GB
Linux - Dedicated Keep mouse
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PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Dedicated Level 1  $149.00/mo. 146 GBunmetered
Dedicated Level 2  $198.00/mo. 646 GBunmetered
Dedicated Level 3  $298.00/mo. 292 GBunmetered
Dedicated Level 4  $364.00/mo. 292 GBunmetered
Linux/Windows - Colocation Keep mouse
over features!
Price Transfer UpdatedDedicated IPs
1 U  $50.00/mo. unmetered
2 U  $75.00/mo. unmetered
3 U  $100.00/mo. unmetered
4 U  $125.00/mo. unmetered
Cloud Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
Open Cloud  $37.00/mo. 20 GBunmetered
Managed Cloud  $65.00/mo. 20 GBunmetered

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Contact Information

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Targeting: Canada, Ireland, Israel, United States

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Social Networks

https://www.linkedin.com/company/simple-helix
About: Simple Helix is an advanced web hosting solutions company providing the fastest and most reliable services in the industry. From high-performance hosting and custom dedicated servers to optimizations for e-commerce and Magento sites, Simple Helix is committed to helping you build and enhance your web presence. Guided by a relentless focus on providing superior, 24×7 customer service and a commitment to maintaining the most progressive technology used in the market, Simple Helix consistently exceeds customer expectations and simply outperforms its competition.
Simple Helix (est. 2007) is a Privately Held entity having 130 followers on LinkedIn and 11-50 employees, industry Information Technology & Services.
https://plus.google.com/+Simplehelix
About: Simple Helix is an advanced web hosting company specializing in Magento eCommerce hosting solutions. Simple Helix combines the fastest, most reliable hardware in the industry with the highest performing infrastructure, to create an optimal environment for hosting eCommerce sites. Backed by a superior 24/7 customer support team, the Simple Helix platform maintains an unsurpassed level of quality, innovation and performance in order to provide customers reassurance that his/her eCommerce store will be supported by the hardware and resources needed to maximize revenue. Simple Helix has data centers in Atlanta, Los Angeles, London, and Sydney.
Simple Helix account is having 92 followers and 114 plus one count. See recent Google+ Posts:
simplehelix.com GPlus Icon
- Consumers are expected to spend significantly more in online purchases this year than they did in 2014. Is your #eCommerce business prepared? Don't let your site arrive DOA this Holiday Shopping Season - Get CPR from Simple Helix! - Simple Helix
- The #holiday season is almost upon us - and #eCommerce retailers need to make sure ... Is your e-commerce website ready for the holiday rush? [Video] - Simple Helix
- How can your #eCommerce business achieve success? http://bit.ly/1Lsf4yX Find e-commerce success with these top tips [Video] - Simple Helix
simple helix Blog Blog added on Feb, 2012, with total 195 articles, language en. See recent blogs summary posts:
- Why you should care about EasyApache 4 - cPanel users may have heard about “EasyApache” but didn't know what it is or why it matters. This is understandable because engineers at your host provider are typically the only people to interact wi
- Black Friday 2016 Sale! - Holiday shopping season is nearly upon us and Simple Helix plans to offer some great deals this Black Friday and Cyber Monday! 50% off Dedicated Hosting plans With coupon code SIMPLEDED16 new ...
- No reason for Simple Helix customers to not have backups - In the world of E-Commerce things can go wrong due to seemingly simple events: a code update introduces a showstopping bug, a new theme doesn't play nicely with the mission-critical shipping extension

ReviewsCustomer Ratings

The quick stats of simple helix profile shows a note average of 4.2 out of 10, counting 6 opinions. (few listed on the top of the page)
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Previous_customer (shaneharper@g...)
Time Hosted: 3 to 6 months
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Worked with them for 3 - 6 months
it the past week server was down for a straight 5 hour period.

If your support tickets aren't for anything more than clarification, they are super fast and responsive, if it's an issue. Expert to not get very far.
They will ignore the ticket / push it off as not their issue
Joakim (joakim@s...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
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After a server malfunction we were told we had to move to a different server. After the move the support staff has spent 3 whole days, and counting, trying and failing at setting up new symlinks and pointers because they had failed to include these in the backup process.

They claim their support center responds after 1 hour, they ignored me for 15 hours straight. They have still not corrected the issue, even after claiming it has been fixed.

When shit hits the fan this host shows its true face. If you rely on your webshop, don't host with SimpleHelix. I'm moving ASAP.
Vincent Deres (lovelyflowersweb@g...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
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Well, a year ago I built a web site lovelyflower(dot)net and, frankly speaking, it was very hard for me to find a company which I can trust. After desperate days of my research I bought business e-commerce shared hosting plan from simplehelix as it met all my specific requirements and my budget. I have being hosted by them for more than a year. I would like to mention that everything is good. I am happy with their uptime. As it turns out, Litespeed server provides me with really fast speed which was ultimately interested me in this company and it is not failed to meet my expectations. In addition, their unrivaled support team was very helpful when I needed their assistance. I am quite happy using their services.
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