Serversea review

This review cover a general impression of serversea.com product features like reliability, support, data center, price & more. Brand #2811, listed since .

Most Recent Customer Reviews

-anonymous- (-hidden-)
Time Hosted: over 3 years
Global rating
The worst ever hosting I worked with , extremely slow hosting , its ssl is not recognized by top browsers and giving security warnings , I am unable to open its pleask control panel on any browser except Firefox by adding security exception. The website front and back end is extremely slow along with its control panel . I advice no one should purchase this hosting I am going to transfer mine too. I am paying them from last 4 years they are just selling not focusing on their servers.
Hamza (hamza.ilyas@l...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
ServerSea so far good
Dear Friends,
I have been using ServerSea for last 9 months. So far their support and Services is very good. When i read bad reviews about them after purchase i thought i have mistaken in choosing the company but after using services i must say that my decision to choose ServerSea is Perfect. Hope they will keep that level of Services high.
Ali Ahmed (mianayazrasool@g...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
ServerSea is good one
I have been using ServerSea for last 1 year. I find them very helpful in terms of customer support. Whenever i need any help i just call them and they resolve the issue. So far my site going smooth and i am satisfied with them.
MORE REVIEWS

Overview

About Serversea

ServerSea Hosting, Ltd is a Limited Liability Company registered in Nevada USA.

ServerSea's product design has consumed over 100 man-years of work and accelerated beta testing is equal to a five year continuous testing. This has yielded an unbeatable product backed by an unbeatable business philosophy: deliver FREE all the features and services required to place professional quality web pages on our servers. ServerSea is proud that this formula has helped its clients increase their sales to levels beyond their expectations making us one of the fastest growing hosting companies.


ServerSea gives service, friendliness, FREE giveaways and client satisfaction the highest priority; as a result we have never lost a client.

ServerSea's hosting plans will meet your needs and you will not have to get anything else to build your website at whichever level you choose.

ServerSea hosts web sites on high quality Intel XEON powered servers and gives an unconditional 30-day no questioned asked, full money back guarantee.

Related links

  • ServerSea - Referral Program - Introduction - Referral. Program. Play movie. You join ServerSea Refferal program. You refer your friends. They purchase our services. You get 10% on. completed transaction.
  • Previous Screenshot - ServerSea - E-shop. Now there is an easy to use e-commerce module included in the software that has the ability to create product lists, catalogs, and order management ...
  • Next Screenshot - ServerSea - Step "Design" At the step "Design" the user is prompted to select the appearance of his future web site from the set of templates, define the color scheme for the ...
  • Previous Screenshot - ServerSea - Step Overview At this step the system capabilities are presented to the user describing in brief each of the following five steps along the path of creating own web ...
Website research for Serversea on July 17, 2005 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Linux Bronze features- Established in 2003
- Data centers in USA and Canada
- Latest hardware machines with high speed broadband connections
- Providing services to more than 170 countries
- 30 days money back guarantee
- Low rates, highest quality
- Free domain name [...]
$1.99/mo. 100 MB2 GB
Linux Silver features- Established in 2003
- Data centers in USA and Canada
- Latest hardware machines with high speed broadband connections
- Providing services to more than 170 countries
- 30 days money back guarantee
- Low rates, highest quality
- Free domain name [...]
$2.99/mo. 1 GB100 GB
Linux Gold features- Established in 2003
- Data centers in USA and Canada
- Latest hardware machines with high speed broadband connections
- Providing services to more than 170 countries
- 30 days money back guarantee
- Low rates, highest quality
- Free domain name [...]
$4.99/mo. 500 MB10 GB
Windows - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Windows Bronze features- Established in 2003
- Latest hardware machines with high speed broadband connections
- Providing services to more than 100 countries
- 30 days money back guarantee
- Low rates, highest quality
- Free domain name with each account
- First to give [...]
$1.99/mo. 100 MB2 GB
Windows Silver featuresFree domain name
Established in 2003
Free website templates
Unlimited Email accounts
30 days money back guarantee
24/7/365 support
Data centers in USA
Latest hardware machines with high speed broadband connections
Providing services to more than [...]
$2.99/mo. 1 GB100 GB
Windows Gold features- Established in 2003
- Data centers in USA and Canada
- Latest hardware machines with high speed broadband connections
- Providing services to more than 170 countries
- 30 days money back guarantee
- Low rates, highest quality
- Free domain name [...]
$4.99/mo. 500 MB10 GB

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Contact Information

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Targeting: United States

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ReviewsCustomer Ratings

The quick stats of Serversea profile shows a note average of 3 out of 10, counting 26 opinions. (few listed on the top of the page)
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Nishant (nishant@n...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
Pathetic after sale support
I have wasted lot of money, time and efforts with Server Sea. There focus is only on sales once a plan is sold. Client is not at all supported.

STAY AWAY from the cheaters
nika (-no email-)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
in the past 3 years they managed to destroy my db twice. The first time i was able to get it back up running after they did one of their magic updates. The second time, my db is GONE. Completely gone.

Their FTP is terrible now, in the past 5 months it has become slow, keeps timing me out, it gets me disconnected after uploading less than 30 files. Horrible and very stressful.

Websites hosted by them are offline regulary.

im a web designer/developer so im used to working with ftps, their ftp is if not the worst i have seen in 5 years, its pretty close.

One of the website i had to work on the ftp and control panel user and pass were old, they never ever send me an email with the new information until i requested support. Even the information provided for the website in their hosting account was old.


Support contacted me within 24 hours.

The price i would say is average, but this problem with the ftp being so slow and unreliable it has decreased my rating.

I do [read more...]
Troy Reid (reid_troy@y...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I am a website designer and have many accounts with serversea. I have been a customer with them for many years. They used to be a good company, but the last year they have become terrible. They often have problems. Often my websites have become corrupt suddenly. It takes me weeks to correct the mess. They constantly claim no responsibility. They do not answer questions or support complaints properly.

There customer service is terrible. The have no contact information. No phone number, no email address. Live chat is never manned. The ticket system for complaints is answered with generic responses. Often I must repeat the same question again and again before I get a response even remotely related to my complaint. And again, it seems to be copied from a book and not directly helpful.

Here is a bit of their terms:

ServerSea reserves the right to cancel any account, including files and content, for any reason, or no reason at all, at any time....
Upon termination of a customer's [read more...]
Hassaan (hassaanx@h...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I've been hosting with them for over 4 years now. Started off really well, no troubles as such for the first two years. But after that, and specially the last 12 months have been a menace. Their servers are prone to crashing all too often, even twice in three days. This effectively means your website remains unavailable from a minimum of six to around 48 hours (and that too AFTER you notify them that this has happened). Their so-called backups are never there. Or even if they are, they are so outdated that it really doesn't help. Once my website crashed, and they restored the site through backup. But that backup was five weeks old! And they had no answer to why they were unable to use the latest backup (I had an auto backup on weekly). They told me that since that was also on the same server, those backups are also no longer there. Since then I've decided to not rely on these jerks and I have to backup my website myself every alternate day. So I am using a good chunk of bandwidth just [read more...]
H Gustavsson (haakan.gustavsson@2...)
Time Hosted: under 1 month.
Global rating
We are now in our second day without web mail access and without CDO working. Ticket "under investigation". Incredible, stay away.
Ivan Gotten (isg@f...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
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Serversea cancelled me _THE DAY_ my domain transfered causing huge headaches for a general home email. They claim I was a spammer but offered no evidence, and it is not true. This place is a scam... watch out.
Leonel Corona (lcoronapublic@g...)
Time Hosted: 1 to 2 years
Global rating
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Cost
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My sad story guys.....

First Message
Support Ticket open by: Leonel Corona,
Opened on: Apr 07, 2007 17:50:59,
Account: www.leonelcorona.com (Silver Plan Windows)

Support Category: General

Subject: Host Down
Comments: Hello, my domain www.leonelcorona.com is not working since a month ago or something, i would like to know why, this is the second time you do this, i know my monthly traffic is over the GB I'm paying, but I cannot control people to go to the website, in this case you should bring down my host after my bandwith is over what I'm paying, but after the month ends you should bring it up again!, please help me with this problem, or, give me my money back

thank you for your help
Leonel Corona


Ticket has been Reopen by ServerSea "James".

Apr 09, 2007 06:18:57

You were countinously overusing the server resources in shape or monthly transfer. If you can not stop people to visiting your web then you must upgrade your plab according to your web [read more...]
Kuku (kukuma@g...)
Time Hosted: over 3 years
Global rating
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Cost
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I have been hosting with www.serversea.com from last three years i have almost all my domain hosted with them .They are excellent and fast , reliable . I think you will not get such a cheap and reliable service with BEST customer support . They provide 24/7 online support . wanna test yourself go to site http://www.serversea.com and start a chat with the operator you will be amazed by the fast response/support they will provide instantaneously . I am happy with them
pulp_fiction (e_prompt@y...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
BAD BAD BAD NOW.....
Was GOOD, but for some reason has gone down dramatically now....

Read it for yourself....

This functionality requires JavaScript. Please enable JavaScript and try again. To read the LivePerson accessibility policy, please go to the Liveperson accessibility policy page.
Please wait for a site operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
You are now chatting with 'Serversea Operator X'
Serversea Operator X: Hi
Serversea Operator X: How may i help you ?
me: yes
Serversea Operator X: please ?
me: i received your email about successful migration of my site from Windows to Linux
Serversea Operator X: ok.
me: but, my site is not showing antyhing [read more...]
Loka (-no email-)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
Really Really Bad Stay Away!!

I have lost count on how many times their server has gone down, today it has been down more than 30 hours and is still down right now, i have lost all important emails. So if you have a site you dont care about emails our up time then its ok, but if you want uptime stay away.
Gilbi (gilbi@g...)
Time Hosted: 3 to 6 months
Global rating
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Cost
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I have not found them bad, there are fast in support. No bas comments.
Tim Craven (g_link_s@y...)
Time Hosted: 2 to 3 years
Global rating
Features
Customer Relation
Control Panel
This compamy have failed to keep my site connected. No response from tech support on week ends. No contact phone numbers. Highly recommend to AVOID THIS HOSTING COMPANY!
Carlos Salvatore (carlos.salvatore@g...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
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During the last two monts, I couldn't get 48hs of contiued service. 4 or 5 out of the 7 days of the week I have no email. The 24/7 support, just a lie: probably you can fin the for 2 or 3 hours a day. And is not only that they are not available by chat, every issue with the service took at least 12hs (and some up to 48hs during weekends) to be solved.
BUT, they keep sending a malformed email (I get the html code with no sender on my mailbox) say that I must pay in advance the service renew so I don't have problemes with a locked account or anything like that.
Ameya Joshi (joshi.ameya@g...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
90% Satisfied, issues were solved always...within 24 to 48 Hrs. Need to push them, can't understand the issues sometimes, so need to explain them over chat. That's it!! Reliable company, no complaints.
Tom B (azdiem@g...)
Time Hosted: under 1 month.
Global rating
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Cost
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" ServerSea is a very difficult company to deal with. I signed up for the Linux silver plan and from day one half of the services in the members area were not available and I was told to submit trouble ticket. After about five days of no response I decided to cancel my service and transfer my domain. About 5 days later (after chatting with the support team multiple times a day) I received some of my money back (I paid $35.88 and got back only $24.30) this people do not know how to do simple math. Now, sever days later, I still do not have access to my domain, it is locked and not available for transfer.
Stay away from ServeSea, they seem to know how to create problems and cost you money, lost of time and business.
Tom "
Riz (rizionics@y...)
Time Hosted: 1 to 2 years
Global rating
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Cost
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i have no bad comments as i have never got trouble on their Linux Gold.
Florida (badhosting@y...)
Time Hosted: 1 to 3 months
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Cost
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They just suck , will stole your money, your time and tour pacience sorry some one much give give them it our posion bad, bad, bad don't even try you will no get your money back even if you decide to get your money back the next day, no upload pages, and erase pages when you just built them, I'm so upset but I don't wnat so say bad words, but I hope they will spend all the money they make in medicines
Sandra Dy (hafti_tours@y...)
Time Hosted: 6 mo. to 1 year
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Got Linux Silver.

Very very bad customer service, do even identify their names, maybe just 1 or 2 guy working on this company, beware.

DO NOT transaction with them!
William Lee (william@y...)
Time Hosted: 6 mo. to 1 year
Global rating
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Cost
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I STRONGLY NOT RECOMMENDING serversea.com for the following reasons:

1. Very BAD customer service, members area is under construction for months
2. Support personnels are rude
3. The server went DOWN more than 3 times in a year, each time is more than 2 days.
4. They DO NOT create back up for you.
5. Live chat is not 24 x 7, it's only 8 x 5.

Your money is not worth at all.
John (jcn_chu@y...)
Time Hosted: under 1 month.
Global rating
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No Phone number, No live chat, No member ID, No Password, but have transaction. What happen ?
-anonymous- (yourartteacher@y...)
Time Hosted: under 1 month.
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I purchased the Silver Plan. I was not able to upload anything and asked to have questions answered and that took days to happen. What really upsets me is that I asked for my account to be closed because they have a guantee if you are not happy. Since I asked to close the account it has been over a week AND STILL NO REPLY.

Also, there is no phone support, no livechat and the 15 min. response time that is promised has not been met but once.
DO NOT CHOOSE THIS WEB HOST.
Nikha (nik1985@h...)
Time Hosted: 1 to 3 months
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Windows Gold
Greg (greg.nokout@g...)
Time Hosted: 6 mo. to 1 year
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Windows Silver
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