Server Pronto review
This review cover a general impression of serverpronto.com product features like reliability, support, data center, price & more. Brand #2623, listed since .
Most Recent Customer Reviews
Since their restructuring of management in February 2012, things are running super smooth. My website and app server have been up and online since day 1. Their techs are really helpful and the solutions that they offered helped my business a lot (CDN, load balancing...)
Top service, thanks guys (and girls)!
Read through these reviews here carefully and be sure to visit. http://serverpronto-is-a-ripoff.com/
About Server ProntoSince 2000, we've been committed to providing the best value in the dedicated server business. In 2012, the company came under new ownership which resulted in a more customer oriented approach. Now, no matter what your server needs are, you can trust ServerPronto to deliver a world-class experience.
Keeping your data safe and your server secure is of the highest priority to us, that is why we offer multiple security solutions for your digital assets.
McAffee Server Security
Idera (R1Soft) Managed Backup Solutions
Hardware RAID Configurations
Cisco and SonicWall Firewall Options
PCI Compliant Facility Security
Free Security Consultation with an Expert
Fault-tolerant Internet connectivity with multiple providers at minimal speeds of 10Gbit/s per provider link
Fault-tolerant power systems with multiple building-wide UPS systems and diesel generators
Responsive and experienced 24/7 customer support via e-mail, chat, phone and our ticketing system
Learn more about our SSAE16 Certified Data Center
- ServerPronto Dedicated Server Customer Testimonials - More than 5000 happy clients agree ServerPronto offers industry-leading customer service and support you can count on 24/7/365.
- Compare ServerPronto's Dedicated Server Plan Details - ServerPronto sets industry standards for powerful, affordable Managed and Self-Managed dedicated servers. Compare server hardware and offering details on ...
- Certifications - ServerPronto - Independent service auditors have examined Infolink Global Corporation d/b/a ServerPronto s description of its data center hosting services system for ...
- About ServerPronto Dedicated Servers - ServerPronto offers top-quality, feature rich hosting solutions at an incredible price.
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123Together.com Eliminates Hosted Exchange Setup FeesMassachusetts-based hosted messaging and collaboration solutions provider 123Together.com (www.123together.com) has eliminated setup fees for all new shared and dedicated hosted Exchange Server customers. Ending at the end of the month, 123Together's deal is geared toward small and medium-sized businesses is intended to help them decrease overhead, cut operating costs and get the most value from every IT dollar they spend.The Planet Announces November Server SaleAfter announcing several discounts last week including cutting private private and virtual [search all serverpronto.com news]
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Account started from March, 2009, having already 913 tweets with 5533 followers and 840 friends. See recent tweets:
About: ServerPronto offers secure dedicated servers and high-speed cloud solutions at amazing prices. http://www.serverpronto.com/
ServerPronto account is having 27228 likes, talking about them 15 peoples.. See recent facebook statuses:
About: ServerPronto is the dedicated server and cloud hosting subsidiary of Infolink. From it's beginning in January 1999, Infolink has offered top-quality, feature rich products at incredible prices.
ServerPronto account is having 51 followers and 118 plus one count.. See recent Google+ Posts:
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I stopped doing business with them in 2004, paid in full. In 2006 they started harassing me about an unpaid invoice. It wasted a lot of my time and was very frustrating.
I just got another email from them threatening to report me to the credit reporting agencies because of an unpaid invoice! It's been 5 years!
I gave them zero on everything because no amount of features or control panel quality is worth doing business with a company like this!
i signed for dedicated plan then i couldnt access the control panel! i wanted to ask why i cannot just even see it! but they request ticket for any question and ticket costs $15
what a crap!
i started cancellation immediately but they require copy of driving license and double sided copy of you credit card!
now just think about it for a moment?
of course we didnt give them this info. fortunately the credit card was due to expire soon so we just let it be
Anyway, now, after more then a year, I see my credit card has been charged 97$, a week ago. I've heard they just don't want to forget the credit card details of their ex-members, but stupid me I did believed it. Now I'm burned, tomorrow morning I'll run straight to the bank and cancel the CC.
Also, I entirelly agree with Clemente Zamora.
Save your money and stay away from serverpronto, they scam.
ServerPronto provides no technical support whatsoever, their "technical" staff knows nothing about computers, they are only qualified to reboot the machines (which you have to wait for them to do, there is no automatic reboot),
ServerPronto makes continuous billing mistakes (always to their advantage), and it takes months for them to fix them (if they ever do),
ServerPronto takes down your servers for any reason and without warning,
And more important, ServerPronto will try to steal your money from you with bogus invoices after you have settled down with them so it's a pain for you to move to another host.
They also insist on a lot of paperwork for cancelation which is only intended to allow them to keep billing you and bugging you forever.
It looks like a nightmare, but it's real. You can read all the details, with the actual tickets I suffered while hosting with them, here: [read more...]
Run away as fast as you can from them.
NEVER give them your credit card information.
FBI could have a lot of work with them.
A principios de este año he alquilado un segundo servidor dedicado y estaba un poco preocupado por la cancelación, pero ayer he enviado por fax el formulario de cancelación para el primer servidor y en un par de horas, estaba cancelado y todo perfecto.
Este segundo servidor va de maravilla, el anterior iba bien, pero este es más potente y está mucho más optimizado con FreeBSD 7.2 (he realizado el upgrade desde 7.0), Nginx, Mydql 5, PHP 2.5.2 con APC, con IPTables y sin ningún servicio innecesario. He eliminado con respecto al anterior BIND (gestiono los DNS's desde Godaddy con los que llevo 10 años), servidor de mail ya que utilizo Google APP for your domain, servidor de ftp (conexiones sólo por SSH con certificado).
Gestiono las diversas conexionas SSH con screen para retomar sesiones, utilizo como CDN [read more...]
They will never stop charging your credit card even though you cancel the service. They will say they never received your cancellation letter, they can't find the faxes you send to them. They would never agree to cancel even the server have not been used for months, you will have to have your credit card company involved and they will use any trick in the book, in the crooks book, to hold on to their money.
YOU HAVE BEEN WARNED.
firstly I would like to say that I am no longer a subscribor but unfortunately I can't cause these guys keep billing me for my hosted exchange account. Not only this the billing amount is going up increments of n+1 i.e. my subsciption goes up by last months plus this month fee. I've called them numerous time (plus tickets opened) and rude is one word i would use. The girl in support basically told me that their system didn't show over billing therefore I was lying. Even though I had my credit card statements in front of me she still said that they were'nt over billing. She was pretty dumb I have to say (I wouldn't normally make that statement about any one without strong reason)
secondly, I can access every other companies email address (using hosted exchange that is) [read more...]
BTW... Cancelation IS a joke... I'm going to try to call up my credit card agency and tell them I do NOT authorize any further charges to the card. I figure after they figure out that they aren't getting paid anymore they will cut off the servers... sucks to be them.
Support is only there when they feel like it. My dedicated server was slower than my $5 a month shared hosting plan with another company.
The cancellation procedure is ridiculous. So much hassle - it looks like I'm going to have to cancel my credit card to get them to stop billing.
Horrible, avoid at all costs.
Read for yourself here:
This says it all.
I agree with most of the reviews here server pronto sucks BAD!
At first it seems good until you see that yes thier server uptimes may be good, but they are slower than my 9 and 10 ywear old kids computers. And thier internet conenction is slow or saturated or something.
Then when you try to cancel they demand a 30 day written notice and on a form which asks more informatuion than they asked when you signed up.
And if you dont renew they charge a $300 non payment fee for not renewing.
Forget trying to email them it has taken me 6 weeks to get a response.
And I only got a response after I started forwarding thier lame 15 emails a week back to them for a few weeks.
Email them 30 times and they may respond. This place is by far the worst place I have ever hosted anything in 15 years.
If it was free, It would be ok but this crappy place isn't worht paying $30 a month for.
AVOID AT ALL COSTS!
This person will setup your server at a good timeframe and will provide you with support 24/7.
This is a good choice to host your website.
Princing and service is the most important when it comes to webhosting or just by having a server for any use.
When I signed up I was told it would be 24 hours for my account to be active...so 24 hours when my account was not active, I opened up a support ticket saying my account was not active. One day after, I received a reply (yes, a whole day), saying they were sorry, and it should be processed soon. Anyway, the following evening my account was finally active, which in total took 3 days.
So, I follow the instructions on my email to log into the contol panel, and it said username and password not accepted! So, again, I opened up a support ticket, and told them my problem. For the second time, I had to wait a whole day for my reply, when they explained that there was a problem with the username and password I had assigned, and they had reset it. No appology or anything from them.
Wow, 4 days later and I was able to login to my account. It was quite [read more...]
OK , well , I thought their Cheap , however they explain this is due to economies of scale .. Well , dont believe it They lie! .. heres what they do ..
They supply you unstable hardware (which locks up / reboots itself at least 3 - 4 times per month) ,, they then take upto 36 hours to reboot a server that has locked up .... Then they charge yo $29 for the privelage of getting the reboot (yes per reboot) .
Also , if you wish to contact them about any issue , dont bother trying to call them.... They have an answering service on the west cost , that forward 'messages' to them in Florida .. So , you use the helpdesk system , however , if you raise more than three tickets per month , then you get slammed with $15 per ticket (remember you cant call them , and you may be wanting to inform them of some severe network outages , etc ... it costs you ! )
To [read more...]
It started with emails from my server bouncing back because ServerPronto IPs were on many BAN lists due to them allowing their servers to be used by spammers.
The first sever they provided me with would often reboot itself or just crash. When ever I submitted a ticket to get the server restarted, it would often take up to 12 hours before being actioned.
I asked to be provided with another server due to the current one having serve problems, but they still charged me for the change.
And the new server has rebooted itself once and it has now crashed again. It's been 6 hours since I submitted a ticket to get it restarted and I am still waiting.
I've had enough and I will be looking for a new sever provider.
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