Server Pronto review

This review cover a general impression of serverpronto.com product features like reliability, support, data center, price & more. Brand #2623, listed since .

Most Recent Customer Reviews

TechWizz (-no email-)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
Top Dedicated Server provider
Since their restructuring of management in February 2012, things are running super smooth. My website and app server have been up and online since day 1. Their techs are really helpful and the solutions that they offered helped my business a lot (CDN, load balancing...)

Top service, thanks guys (and girls)!
Joe (prontosuck@h...)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
Warning, Never use this hosting company! This is a fraudulent company. They charge me again and again even after an account cancellation... after 1 year they still try to make payment to my old credit card and they nevey stop!! They try it everyday! So think about it! I prepaid 3 month and use the server 2 week after that i cannot use the server... lot of bug and the support was not free from the company. So i decided to cancel it but they dont and try to charge again an again. So NEVER give your credit card info to that fraud company! Believe me...
Chris T (chris@t...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
This company is just full of lies fraud and billing errors. I do not know how a company like this is even still in business. I cannot begin to explain what kind of stuff I was able to dig up on them but the bottom line is that you should not even consider using this company for ANYTHING!

Read through these reviews here carefully and be sure to visit. http://serverpronto-is-a-ripoff.com/
MORE REVIEWS

Overview

About Server Pronto

Since 2000, we've been committed to providing the best value in the dedicated server business. In 2012, the company came under new ownership which resulted in a more customer oriented approach. Now, no matter what your server needs are, you can trust ServerPronto to deliver a world-class experience.

Secure
Keeping your data safe and your server secure is of the highest priority to us, that is why we offer multiple security solutions for your digital assets.

McAffee Server Security
Idera (R1Soft) Managed Backup Solutions
Hardware RAID Configurations
Cisco and SonicWall Firewall Options
PCI Compliant Facility Security
Free Security Consultation with an Expert

Reliable
Fault-tolerant Internet connectivity with multiple providers at minimal speeds of 10Gbit/s per provider link
Fault-tolerant power systems with multiple building-wide UPS systems and diesel generators
Responsive and experienced 24/7 customer support via e-mail, chat, phone and our ticketing system
Learn more about our SSAE16 Certified Data Center

Source: https://www.serverpronto.com/why-serverpronto.php

Related links

Special pages


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Website research for Server Pronto on September 7, 2016 by WebHostingTop

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PlansWebsite Products

Linux - VPS Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
cPanel Hosting featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

cPanel Hosting $11.95
» Domains: Unlimited $0.00
» Storage: 100GB SSD: Included $0.00
» Bandwidth: 500GB: Included (Overages billed $.07 per GB)

With ServerPronto's Cloud Virtual Private Server, your hosting account will be hosted on our proven [...]
Plan URL : https://www.serverpronto.com/lower.php?url=virtual-private-server
$11.95/mo. 100 GB500 GB ($ 0.07/GB) 0 / unlimited
Bare Metal featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 1000 MB
CPU : 1 Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Linux OS of your choice included
1 Core CPU
1GB RAM
30GB SSD Disk Space
2TB Traffic
1 IP Address

With ServerPronto's Cloud Virtual Private Server, your hosting account will be hosted on our proven technology which includes:

99.999% Uptime [...]
Plan URL : https://www.serverpronto.com/accounts/cart2.php?gid=14&pid=431
$15.95/mo. 30 GB SSD2 TB ($ 0.05/GB) 1 GB / 1
Reseller VPS featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel, WHM
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 1000 MB
CPU : 1 Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

WHM included
unlimited cPanel accounts
1 Core CPU
1GB RAM
20GB SSD Disk Space
2TB Traffic
1 IP Address

With ServerPronto's Cloud Virtual Private Server, your hosting account will be hosted on our proven technology which includes:

99.999% [...]
Plan URL : https://www.serverpronto.com/accounts/cart2.php?gid=14&pid=433
$24.95/mo. 20 GB SSD2 TB ($ 0.05/GB) 1 GB / 1
Windows VPS featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 2000 MB
CPU : 1 Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Windows 2008 Web Edition 64bit included
1 Core CPU
2GB RAM
30GB SSD Disk Space
5TB Traffic
1 IP Address

With ServerPronto's Cloud Virtual Private Server, your hosting account will be hosted on our proven technology which includes:

99.999% [...]
Plan URL : https://www.serverpronto.com/accounts/cart2.php?gid=14&pid=388
$34.95/mo. 30 GB SSD5 TB ($ 0.05/GB) 2 GB / 1
Linux/Windows - Dedicated Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
Value featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Category : Self Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 3000 MB
CPU : AMD Athlon Regor Dual-Core CPU @ 2x 3.2GHz
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Dedicated Server Hosting solutions configured to fit the exact needs of your organization.

24/7 On-Site Dedicated Server Technicians
Fixed Lifetime Pricing (No Billing Surprises)
SSAE 16 / SAS 70 Certified, PCI Compliant Data Center
100% [...]
Plan URL : https://www.serverpronto.com/all-dedicated-servers.php
$39.95/mo. 500 GB5 TB 3 GB / 1
Standard featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Category : Self Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 8000 MB
CPU : Intel Xeon X3220 Quad-Core CPU @4x 2.4GHz
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 2

Dedicated Server Hosting solutions configured to fit the exact needs of your organization.

24/7 On-Site Dedicated Server Technicians
Fixed Lifetime Pricing (No Billing Surprises)
SSAE 16 / SAS 70 Certified, PCI Compliant Data Center
100% [...]
Plan URL : https://www.serverpronto.com/all-dedicated-servers.php
$59.95/mo. 500 GB10 TB 8 GB / 2
Power featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Category : Self Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 16000 MB
CPU : Intel E3-1230 V2 Quad-Core CPU @4x 3.3GHz +HT
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 2

Dedicated Server Hosting solutions configured to fit the exact needs of your organization.

24/7 On-Site Dedicated Server Technicians
Fixed Lifetime Pricing (No Billing Surprises)
SSAE 16 / SAS 70 Certified, PCI Compliant Data Center
100% [...]
Plan URL : https://www.serverpronto.com/all-dedicated-servers.php
$99.95/mo. 500 GB20 TB 16 GB / 2
Professional featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Category : Self Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 32000 MB
CPU : Intel Xeon E5530 Dual Quad-Core CPU @8x 2.4GHz +HT
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 2

2x 1TB SATA (SSD avl.)
32GB RAM-DDR3

Dedicated Server Hosting solutions configured to fit the exact needs of your organization.

24/7 On-Site Dedicated Server Technicians
Fixed Lifetime Pricing (No Billing Surprises)
SSAE 16 / SAS 70 Certified, [...]
Plan URL : https://www.serverpronto.com/all-dedicated-servers.php
$129.95/mo. 2000 GB20 TB 32 GB / 2
Managed Pro featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Category : Self Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 32000 MB
CPU : Intel Xeon E5530 Dual Quad-Core CPU @8x 2.4GHz +HT
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 2

2x 1TB SATA (SSD avl.)
32GB RAM-DDR3

Dedicated Server Hosting solutions configured to fit the exact needs of your organization.

24/7 On-Site Dedicated Server Technicians
Fixed Lifetime Pricing (No Billing Surprises)
SSAE 16 / SAS 70 Certified, [...]
Plan URL : https://www.serverpronto.com/all-dedicated-servers.php
$299.95/mo. 2000 GB20 TB 32 GB / 2
Enterprise 2-Quad featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Category : Self Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 64000 MB
CPU : Intel E5-2407 Dual Quad-Core CPU @8x 2.2GHz
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 2

2x 1TB SATA RAID (SSD avl.)
64GB RAM-DDR3

Dedicated Server Hosting solutions configured to fit the exact needs of your organization.

24/7 On-Site Dedicated Server Technicians
Fixed Lifetime Pricing (No Billing Surprises)
SSAE 16 / SAS 70 [...]
Plan URL : https://www.serverpronto.com/all-dedicated-servers.php
$299.95/mo. 2000 GB30 TB 64 GB / 2
Enterprise 2-Hexa featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Category : Self Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 32000 MB
CPU : Intel E5-2430 Dual Hexa-Core CPU @12x 2.2GHz +HT
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 2

2x 300GB SAS RAID
32GB RAM-DDR3

Dedicated Server Hosting solutions configured to fit the exact needs of your organization.

24/7 On-Site Dedicated Server Technicians
Fixed Lifetime Pricing (No Billing Surprises)
SSAE 16 / SAS 70 Certified, PCI [...]
Plan URL : https://www.serverpronto.com/all-dedicated-servers.php
$449.95/mo. 600 GB30 TB 32 GB / 2
Enterprise 2-Octa featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Category : Self Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 64000 MB
CPU : Intel E5-2690 Dual Octa-Core CPU @16x 2.9GHz +HT
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 2

2x 600GB SAS RAID
64GB RAM-DDR3

Dedicated Server Hosting solutions configured to fit the exact needs of your organization.

24/7 On-Site Dedicated Server Technicians
Fixed Lifetime Pricing (No Billing Surprises)
SSAE 16 / SAS 70 Certified, PCI [...]
Plan URL : https://www.serverpronto.com/all-dedicated-servers.php
$599.95/mo. 1200 GB30 TB 64 GB / 2
Colocation Keep mouse
over features!
Price Transfer UpdatedDedicated IPs
1U Server featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Dedicated IP's : 3

1U Server Space
1 AMP Power
2.5TB / 7.5Mbps Transfer
3 IP Addresses
100Mbps Connection

Why choose colocation with ColoPronto

At ColoPronto, we are committed to providing the best value in the colocation business by offering secure offisite [...]
Plan URL : https://www.serverpronto.com/accounts/cart2.php?gid=3&pid=397
$49.00/mo. unmetered 3
2U Server featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Dedicated IP's : 3

2U Server Space
2 AMP Power
2.5TB / 7.5Mbps Transfer
3 IP Addresses
100Mbps Connection

Why choose colocation with ColoPronto

At ColoPronto, we are committed to providing the best value in the colocation business by offering secure offisite [...]
Plan URL : https://www.serverpronto.com/accounts/cart2.php?gid=3&pid=398
$79.00/mo. unmetered 3
DNS Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
AnyCast DNS featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : 1

Increase your website performance and availability

Anycast is a network addressing and routing methodology that drives site loading speed and reliability. Anycast makes it possible for multiple, identical, globally deployed DNS servers to [...]
Plan URL : https://www.serverpronto.com/anycast-dns.php
$1.95/mo. unmetered / 1

Marketing information is managed by psostre@infolink.com [login] | Last company update:

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News

Hosting Sales and Promos Roundup - Similar to last week, this week's sales and promotions targeted individuals all the way up to large web-based businesses strapped for cash due to the credit crisis. From Blackfoot's discounted shared hosting packages to The Planet and ServerPronto's discounts on dedicated servers, these web hosts have been appealing to customers concerned about the possibility of shrinking IT budgets.
123Together.com Eliminates Hosted Exchange Setup FeesMassachusetts-based hosted messaging and collaboration solutions provider 123Together.com (www.123together.com) has eliminated setup fees for all new shared and dedicated hosted Exchange Server customers. Ending at the end of the month, 123Together's deal is geared toward small and medium-sized businesses is intended to help them decrease overhead, cut operating costs and get the most value from every IT dollar they spend.The Planet Announces November Server SaleAfter announcing several discounts last week including cutting private private and virtual [search all serverpronto.com news]

Social Networks

https://www.linkedin.com/company/serverpronto
About: At ServerPronto, we are committed the best value in the hosting business. From Dedicated Servers to Cloud Hosting to VPS solutions, we are constantly innovating to deliver the highest performing network and customer control at the lowest price. Whether you are using your server for web development, tinkering, email, photos, gaming, reselling, or all of the above and more, we will deliver a world-class experience.
ServerPronto account is having 201 followers on LinkedIn and 51-200 employees.
https://plus.google.com/+Serverpronto
About: ServerPronto is the dedicated server and cloud hosting subsidiary of Infolink. From it's beginning in January 1999, Infolink has offered top-quality, feature rich products at incredible prices.
ServerPronto account is having 51 followers and 118 plus one count.. See recent Google+ Posts:
serverpronto.com GPlus Icon
- Businesses are facing increased risks of #DDoS attacks. Get always-on DDoS Protection for just $100/mo. Learn more: DDoS Protection Services
- All our #dedicatedservers are Ready-To-Go w/ apps like Apache, MySQL, phpMyAdmin, SMTP, FTP and more. Read more: Dedicated Server | Dedicated Hosting starting at $29.00!
- New more processing power? Take a look at our Quad-Dodeca Monster - 96 HT cores to handle anything you throw at it. Quad-Dodeca Monster - Quad-Dodeca Monster
Server Pronto Blog  Using Wordpress version 4.6.1. See recent blogs summary posts:
- Finally! Everything You’ve Ever Wanted to Know about Server CPUs - We understand how frustrating it can be to compare server hosts or build your own server with a lack of good information on server CPUs. Up until now, questions like “what are the differences between
- Want a Server Running Windows Server 2016? ServerPronto Has You Covered - ServerPronto is one of the first major server hosts to offer Windows Server 2016. Offering both Standard and Datacenter editions on our full range of customizable dedicated servers. Despite Microsoft ...
- Best Practices for Non-profit Database Administrators - Non-profit database administration can be challenging due to a variety of factors, including multiple administrators and users, old records, disparate constituent groups, and shifting reporting ...

ReviewsCustomer Ratings

The quick stats of Server Pronto profile shows a note average of 2.6 out of 10, counting 22 opinions. (few listed on the top of the page)
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Metzen (-no email-)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
Worst. Company. Ever! DO NOT give them your information!

I stopped doing business with them in 2004, paid in full. In 2006 they started harassing me about an unpaid invoice. It wasted a lot of my time and was very frustrating.

I just got another email from them threatening to report me to the credit reporting agencies because of an unpaid invoice! It's been 5 years!

I gave them zero on everything because no amount of features or control panel quality is worth doing business with a company like this!
vlad (v-w-v@y...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
i should have read reviews about pronto before i paid but it was too late! damn it!
i signed for dedicated plan then i couldnt access the control panel! i wanted to ask why i cannot just even see it! but they request ticket for any question and ticket costs $15

what a crap!
i started cancellation immediately but they require copy of driving license and double sided copy of you credit card!
now just think about it for a moment?
of course we didnt give them this info. fortunately the credit card was due to expire soon so we just let it be
RUN AWAY!
Watt (wattaman1.scams@b...)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
I've canceled my account with them at least one year before because they gave me a server preinstalled with irc bots. They wanted money for reinstall.
Anyway, now, after more then a year, I see my credit card has been charged 97$, a week ago. I've heard they just don't want to forget the credit card details of their ex-members, but stupid me I did believed it. Now I'm burned, tomorrow morning I'll run straight to the bank and cancel the CC.
Also, I entirelly agree with Clemente Zamora.
Save your money and stay away from serverpronto, they scam.
Clemente Zamora (web-hosting-top@h...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
ServerPronto hosting company is definitely NOT RECOMMENDED. Please stay away from them.

ServerPronto provides no technical support whatsoever, their "technical" staff knows nothing about computers, they are only qualified to reboot the machines (which you have to wait for them to do, there is no automatic reboot),
ServerPronto makes continuous billing mistakes (always to their advantage), and it takes months for them to fix them (if they ever do),
ServerPronto takes down your servers for any reason and without warning,
And more important, ServerPronto will try to steal your money from you with bogus invoices after you have settled down with them so it's a pain for you to move to another host.
They also insist on a lot of paperwork for cancelation which is only intended to allow them to keep billing you and bugging you forever.
It looks like a nightmare, but it's real. You can read all the details, with the actual tickets I suffered while hosting with them, here: [read more...]
John (marioabcemarkovic@y...)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
This guys are CRAP and SCAM.
Run away as fast as you can from them.

NEVER give them your credit card information.

FBI could have a lot of work with them.
Jim Jones (captainx40@h...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
THEY WILL NEVER STOP BILLING YOU. THEY ARE THE WORST HOSTING COMPANY IN THE WORLD. AVOID AT ALL COSTS. PLEASE GOD HELP ME CANCEL MY ACCOUNT.
Carlos Longarela (carlos@v...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Después de 4 años con un servidor básico de ServerPronto y a pesar de haber leído en la web muchas malas impresiones, mi experiencia con esta compañía ha sido muy buena.

A principios de este año he alquilado un segundo servidor dedicado y estaba un poco preocupado por la cancelación, pero ayer he enviado por fax el formulario de cancelación para el primer servidor y en un par de horas, estaba cancelado y todo perfecto.

Este segundo servidor va de maravilla, el anterior iba bien, pero este es más potente y está mucho más optimizado con FreeBSD 7.2 (he realizado el upgrade desde 7.0), Nginx, Mydql 5, PHP 2.5.2 con APC, con IPTables y sin ningún servicio innecesario. He eliminado con respecto al anterior BIND (gestiono los DNS's desde Godaddy con los que llevo 10 años), servidor de mail ya que utilizo Google APP for your domain, servidor de ftp (conexiones sólo por SSH con certificado).

Gestiono las diversas conexionas SSH con screen para retomar sesiones, utilizo como CDN [read more...]
Jose Casado (www.hedras.com) (jose@c...)
Time Hosted: 3 to 6 months
Global rating
WHAT EVER YOU DO NEVER HAND YOUR CREDIT CARD DETAILS TO SERVER PRONTO.
They will never stop charging your credit card even though you cancel the service. They will say they never received your cancellation letter, they can't find the faxes you send to them. They would never agree to cancel even the server have not been used for months, you will have to have your credit card company involved and they will use any trick in the book, in the crooks book, to hold on to their money.
YOU HAVE BEEN WARNED.
DAR (dru@a...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
I have'nt actually subscribed to a hosted server or VPS from Serverpronto but I have suscribed to mpronto (hosted exchange) which is infolink too. Its exactly the same people who manage support in serverpronto.

firstly I would like to say that I am no longer a subscribor but unfortunately I can't cause these guys keep billing me for my hosted exchange account. Not only this the billing amount is going up increments of n+1 i.e. my subsciption goes up by last months plus this month fee. I've called them numerous time (plus tickets opened) and rude is one word i would use. The girl in support basically told me that their system didn't show over billing therefore I was lying. Even though I had my credit card statements in front of me she still said that they were'nt over billing. She was pretty dumb I have to say (I wouldn't normally make that statement about any one without strong reason)

secondly, I can access every other companies email address (using hosted exchange that is) [read more...]
Former Customer (gbear14275@a...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
These guys do great on the price... not so much with the customer service. Staff can be rude and unresponsive and their support website is problematic. If you want cheap hosting... your good to go... if you want a "managed" solution... better bring the management. Satisfaction is the customers responsibility here.

BTW... Cancelation IS a joke... I'm going to try to call up my credit card agency and tell them I do NOT authorize any further charges to the card. I figure after they figure out that they aren't getting paid anymore they will cut off the servers... sucks to be them.
Phil (contact@t...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Reliable and responsive to support requests, in my experience, but nearly impossible to leave. I've been trying to get them to stop billing for some time now, but they insist on a detailed form, photo ID, copy of credit card, and will require you to do it all over if you make a mistake. The address of their cancellation form is incorrect, so even if you get everything right, it will come back to you unopened. What a racket.
Chris (cemdev@g...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Yes, they are cheap, but it's just not worth it.

Support is only there when they feel like it. My dedicated server was slower than my $5 a month shared hosting plan with another company.

The cancellation procedure is ridiculous. So much hassle - it looks like I'm going to have to cancel my credit card to get them to stop billing.

Horrible, avoid at all costs.
Ken (kshipgroup@g...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
Server Pronto / Infolink will steal your money and cuase you complete heartache. DO NOT CHOOSE THEM!

Read for yourself here:

http://www.bbbsoutheastflorida.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=30003042

This says it all.
Elijah Marks (elijahmarks@g...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
Wow this server pronto place blows chunks!

I agree with most of the reviews here server pronto sucks BAD!

At first it seems good until you see that yes thier server uptimes may be good, but they are slower than my 9 and 10 ywear old kids computers. And thier internet conenction is slow or saturated or something.

Then when you try to cancel they demand a 30 day written notice and on a form which asks more informatuion than they asked when you signed up.

And if you dont renew they charge a $300 non payment fee for not renewing.

Forget trying to email them it has taken me 6 weeks to get a response.
And I only got a response after I started forwarding thier lame 15 emails a week back to them for a few weeks.

Email them 30 times and they may respond. This place is by far the worst place I have ever hosted anything in 15 years.

If it was free, It would be ok but this crappy place isn't worht paying $30 a month for.

AVOID AT ALL COSTS!
Chis Scholm (cscholms@g...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Serverpronto is a very realiable company. I've hosted my websites for many years now and they key is the staff. There is one person that really helped me out when i ran into troubles for being editing files that i shoulnt have. To make sure you get a real good service, i recommend you to add the code PAJS01 into the comments box on the orders sheet.
This person will setup your server at a good timeframe and will provide you with support 24/7.
This is a good choice to host your website.
Princing and service is the most important when it comes to webhosting or just by having a server for any use.
R8uM6KN8gO (v0mCw@i...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
Hi! Very nice site! Thanks you very much! tjxLdce4vf
Jamie Fleet (insectcollector@g...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
Okay, so I bought a dedicated server from serverpronto becasue they seemed so cheap...but I guess the price reflected the package I got.
When I signed up I was told it would be 24 hours for my account to be active...so 24 hours when my account was not active, I opened up a support ticket saying my account was not active. One day after, I received a reply (yes, a whole day), saying they were sorry, and it should be processed soon. Anyway, the following evening my account was finally active, which in total took 3 days.

So, I follow the instructions on my email to log into the contol panel, and it said username and password not accepted! So, again, I opened up a support ticket, and told them my problem. For the second time, I had to wait a whole day for my reply, when they explained that there was a problem with the username and password I had assigned, and they had reset it. No appology or anything from them.

Wow, 4 days later and I was able to login to my account. It was quite [read more...]
Kevin (presidentus@g...)
Time Hosted: 6 mo. to 1 year
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Control Panel
I am a UNIX sysadmin , (for 11 years) , and know what I am doing also to create a stable working web serving enviroment .

OK , well , I thought their Cheap , however they explain this is due to economies of scale .. Well , dont believe it They lie! .. heres what they do ..

They supply you unstable hardware (which locks up / reboots itself at least 3 - 4 times per month) ,, they then take upto 36 hours to reboot a server that has locked up .... Then they charge yo $29 for the privelage of getting the reboot (yes per reboot) .

Also , if you wish to contact them about any issue , dont bother trying to call them.... They have an answering service on the west cost , that forward 'messages' to them in Florida .. So , you use the helpdesk system , however , if you raise more than three tickets per month , then you get slammed with $15 per ticket (remember you cant call them , and you may be wanting to inform them of some severe network outages , etc ... it costs you ! )

To [read more...]
Ash (spankme@k...)
Time Hosted: 3 to 6 months
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I rented a server from ServerPronto to run a LAMP server for my forums sites and I had noting but unreliable service and support. I have been working 15 years as a UNIX administrator and I know how to run a reliable server.

It started with emails from my server bouncing back because ServerPronto IPs were on many BAN lists due to them allowing their servers to be used by spammers.

The first sever they provided me with would often reboot itself or just crash. When ever I submitted a ticket to get the server restarted, it would often take up to 12 hours before being actioned.

I asked to be provided with another server due to the current one having serve problems, but they still charged me for the change.

And the new server has rebooted itself once and it has now crashed again. It's been 6 hours since I submitted a ticket to get it restarted and I am still waiting.

I've had enough and I will be looking for a new sever provider.
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