Self Serveur review

This review cover a general impression of selfserveur.com product features like reliability, support, data center, price & more. Brand #16439, listed since .

Overview

About Self Serveur

Selfserveur - Serveur dédié pour les professionnels de la création de sites web et d'applications multimedia.

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Website research for Self Serveur on March 5, 2011 by WebHostingTop

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Web stats

Owner: Manu Ribeiro
Web Site Title: Serveur dédié - Solutions Selfserveur
Website Description: Découvrez les solutions de serveur dédié Selfserveur : Infrastructures en haute disponibilité et entièrement sécurisé pour l'hébergement de votre serveur dédié
Targeting: France
Statistics
Site in business since:
Links to the site: 23
Details for http://www.selfserveur.com
Website DNS: MX::mail.selfserveur.com - 91.235.138.237 ( Paris )
ns3.selfserveur.com - 91.235.138.20 ( Paris )
ns1.selfserveur.com - 91.235.138.236 ( Paris )
selfserveur.com - 91.235.138.237 ( Paris )
Server Software: nginx|PleskLin
Website IP: 91.235.138.237
IP Location Country/State/City: France / Ile-de-france / Paris - see top providers in Française
ISP Name / ISP URL: CMRP Sarl / selfserveur.net
Facebook Shared Count: 16
Linkedin Shared Count: 0
Google+ Shares Count: 2

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Social Networks

https://www.linkedin.com/company/selfserveur---hébergement-de-solutions-professionnelles
About: Découvrez les offres de Selfserveur concernant l'hébergement de solutions professionnelles et profitez d'un service avec 99,99% de taux de présence. Selfserveur s'engage à 100% sur votre projet.
Selfserveur - Hébergement de solutions professionnelles is a Public Company entity having 4 followers on LinkedIn, industry Telecommunications.
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ReviewsCustomer Ratings

The quick stats of Self Serveur profile shows a note average of 3 out of 10, counting 1 opinion.
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Time Hosted: over 3 years
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Very poor customer support
selfserveur.com claim to be "10 ans d'hébergement de serveurs dédiés,au service des PRO " nothing could be further from the truth.

Having used them since 2008 I can say that their response to support calls is slow, the respones are very short and generally unhelpful and god forbid you have a simple thing like a disk failure on your dedicated server as it will take 3-4 days for them to replace it (happened twice now) and they will try and fob you off with a replacement VPS (without telling you) or installing a new server on a different ip.

Typically answers to tickets overnight or over the weekend are not responded to until the next working day so you could be waiting 3 days for a reply to a network issue (at which point they will just sat all is ok).

They appear to use remote hands at their data centre and they aren't very good. For instance ask them to check the console because a server restart failed and they just reboot it again without checking the console leading to [read more...]
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