Scarab Web review7 user reviews, 0 support responses, 0 testimonials, 4 products, 0 promotions, 2 social accounts, Alexa #22932942, listed 2008 (#6954)
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Terrible hosting company. Used to be good but has gone way downhill due to new ownership. Customer service can barely speak or type correct English and they take forever to solve any problem, if they ever do. They are clueless. Main website is always randomly going down or not loading correctly so you're unable to log into your client area. When I brought this problem up to a live chat rep, I was told to submit a ticket about it (if my problem was that I can't log in to my client area, how can I submit a ticket? Like I said...clueless). I was given incorrect information about where to renew my domain on multiple occasions even though the problem lay on their end and was not only given attitude about it, but zero apology was offered for my frustrations or the incorrect information they provided. They just do not care, period. The one positive is the price is good for what you get, but its just not worth it. I'd rather pay more and have good customer service.
The domain is with us but the only way to get it back is to renew it. Once expired we don't allot transfer of domains nore does Enom.
About Scarab WebWe offer high quality hosting solutions, ranging from small shared accounts, reseller accounts to fully managed VPS and dedicated servers, all at very competitive prices. Keeping our customers happy is our top priority.
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|Web Site Title:||ScarabWeb.com - Quality Hosting Solutions|
|Website Description:||ScarabWeb - Quality Hosting Solutions - From small shared hosting accounts to fully managed dedicated servers|
|Site in business since:|
|Links to the site:||13|
|Details for http://www.scarabweb.com|
|Website DNS:||ns2.scarabweb.com - 18.104.22.168 ( Columbus )|
ns1.scarabweb.com - 22.214.171.124 ( Columbus )
scarabweb.com - 126.96.36.199 ( Columbus )
MX::scarabweb.com - 188.8.131.52 ( Columbus )
|IP Location Country/State/City:||United states / Ohio / Columbus - see top providers in United States, Ohio|
|ISP Name / ISP URL:||Scarabweb.com / scarabweb.com|
|Facebook Shared Count:||102|
|Linkedin Shared Count:||0|
|Google+ Shares Count:||0|
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|(1 = 14.29%)|
|(1 = 14.29%)|
|(4 = 57.14%)|
I have been contacting the "support" for about two or three weeks, to find out what to do with my now expired domain. It takes a week to get a response, but usually I just get what I think is going to be a response, only to find out that it's not, but a notification that my ticket has been closed, once again.
My domain used to be missmoon.org, before it expired on the 1st of this month. I contacted scarabweb and they told me in a very scant email, that the domain was "no longer owned by them". Ok, so I contacted them to see WHO it was owned by, and never got a response.
So, scarabweb doesn't know how to provide real, actual support. I cannot find their "live" support either, and even when I could, they wouldn't help me either, they would just tell me to wait for the sales department to respond to my email, which obviously, they never did. I emailed them over the course of almost 3 weeks, and only got 2 (unhelpful) replies, the rest were [read more...]
cheap pricing, good support team, 99% uptime are all considered.
And without second thoughts, you would surely choose ScarabWeb the moment you look at it! It's price starts at $2/ monthly and you can just skip a meal to pay for IT! Incredible? Its support team is very supportive, replying in less than 1 hour when a support ticket is posted. Finally, my customers give me good feedback about the fast speed of my website and the uptime of it.
Therefore, I recommend that you choose ScarabWeb as your first choice whether it is last year, this year or next year! It is constantly improving so take note of it.
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