Scarab Web review

This review cover a general impression of scarabweb.com product features like reliability, support, data center, price & more. Brand #6954, listed since .

Most Recent Customer Reviews

Melanie (-no email-)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
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Stay far, far away!
Terrible hosting company. Used to be good but has gone way downhill due to new ownership. Customer service can barely speak or type correct English and they take forever to solve any problem, if they ever do. They are clueless. Main website is always randomly going down or not loading correctly so you're unable to log into your client area. When I brought this problem up to a live chat rep, I was told to submit a ticket about it (if my problem was that I can't log in to my client area, how can I submit a ticket? Like I said...clueless). I was given incorrect information about where to renew my domain on multiple occasions even though the problem lay on their end and was not only given attitude about it, but zero apology was offered for my frustrations or the incorrect information they provided. They just do not care, period. The one positive is the price is good for what you get, but its just not worth it. I'd rather pay more and have good customer service.
Garett (-no email-)
Time Hosted: over 3 years
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Features
Cost
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Horrible people since being bought over by MadeIt INC. Terrible customer service, customer service is anonymous and they down talk you like your stupid, slow speeds, they leaked my WHM login in an open ticket to the public, and are too lazy to pay for a $15 SSL certification for their own domain cPanels.
sandrtravels (sandr@g...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
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Never ever register a domain with Scarb. DO NOT REGISTER WITH THEM. KEEP YOUR SELF OUT FROM SCARABWEB!!!! They hold on to it even when it gets expired and they never release it. See what's their Sales manager says when I asked release my expired domain:

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Hello,

The domain is with us but the only way to get it back is to renew it. Once expired we don't allot transfer of domains nore does Enom.

--------------------------
Regards,
Patrick. G
ScarabWeb.com
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Overview

About Scarab Web

We offer high quality hosting solutions, ranging from small shared accounts, reseller accounts to fully managed VPS and dedicated servers, all at very competitive prices. Keeping our customers happy is our top priority.

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scarabweb.com Screenshot
Website research for Scarab Web on May 18, 2008 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
ScarabWeb Basic Plan featuresPay for one year of ScarabWeb Basic Plan and you get two months of hosting completely free + a free (*) domain name registration!
Server Specs Provided:Dual OpteronAMD CPUSCSI HDDRAID ControllerOperating System:LinuxDatabases Features:MySQLWeb [...]
$1.25/mo. 50 MB1 GB
ScarabWeb Bronze Plan featuresPay for one year of ScarabWeb Bronze Plan and you get two months of hosting completely free + a free (*) domain name registration!
Server Specs Provided:Dual OpteronAMD CPUSCSI HDDRAID ControllerOperating System:LinuxDatabases Features:MySQLWeb [...]
$2.50/mo. 250 MB5 GB
ScarabWeb Silver Plan featuresPay for one year of ScarabWeb Silver Plan and you get two months of hosting completely free + a free (*) domain name registration!
Server Specs Provided:Dual OpteronAMD CPUSCSI HDDRAID ControllerOperating System:LinuxDatabases Features:MySQLWeb [...]
$4.17/mo. 500 MB10 GB
ScarabWeb Gold Plan featuresPay for one year of ScarabWeb Gold Plan and you get two months of hosting completely free + a free (*) domain name registration!
Server Specs Provided:Dual OpteronAMD CPUSCSI HDDRAID ControllerOperating System:LinuxDatabases Features:MySQLWeb [...]
$6.67/mo. 1 GB25 GB

Marketing information is managed by patrick@scarabweb.com [login] Claim this businessCreate a free account to manage scarabweb.com listing!

Web stats

Owner: ScarabWeb
Web Site Title: ScarabWeb.com - Quality Hosting Solutions
Website Description: ScarabWeb - Quality Hosting Solutions - From small shared hosting accounts to fully managed dedicated servers
Targeting: United States
Statistics
Site in business since:
Links to the site: 12
Details for http://www.scarabweb.com
Website DNS: MX::scarabweb.com - 199.114.216.147 ( Columbus )
ns1.scarabweb.com - 199.114.216.132 ( Columbus )
ns2.scarabweb.com - 199.114.216.131 ( Columbus )
scarabweb.com - 199.114.216.147 ( Columbus )
Server Software: Apache|PHP/5.4.45
Website IP: 199.114.216.147
IP Location Country/State/City: United states / Ohio / Columbus - see top providers in United States, Ohio
ISP Name / ISP URL: Scarabweb.com / scarabweb.com
Facebook Shared Count: 51
Linkedin Shared Count: 0
Google+ Shares Count: 0

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Social Networks

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Scarab Web Blog  Using Wordpress version 3.5.1. See recent blogs summary posts:
- What is Database? - Database is an organized collection of the information, (data could be in the form of almost every kind of information basically like text, tables, reports, scripts, graphics and etc.) which is used ...
- Game Hosting - Everyone knows what role is performed computer and console games today. With the advent of advanced global network, players are able to play games not only themselves, but also with other players. ...
- How to get started? - Getting started. Well, first of all that means to start something new. That part is always very interesting and very exiting what is great! But what if never you never had a deal with that? What if ...

ReviewsCustomer Ratings

The quick stats of Scarab Web profile shows a note average of 3.6 out of 10, counting 7 opinions. (few listed on the top of the page)
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Miss M (moonkisu@g...)
Time Hosted: 6 mo. to 1 year
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Ok, the "support" here is horrible.

I have been contacting the "support" for about two or three weeks, to find out what to do with my now expired domain. It takes a week to get a response, but usually I just get what I think is going to be a response, only to find out that it's not, but a notification that my ticket has been closed, once again.

My domain used to be missmoon.org, before it expired on the 1st of this month. I contacted scarabweb and they told me in a very scant email, that the domain was "no longer owned by them". Ok, so I contacted them to see WHO it was owned by, and never got a response.

So, scarabweb doesn't know how to provide real, actual support. I cannot find their "live" support either, and even when I could, they wouldn't help me either, they would just tell me to wait for the sales department to respond to my email, which obviously, they never did. I emailed them over the course of almost 3 weeks, and only got 2 (unhelpful) replies, the rest were [read more...]
Benjamin (benjamineu1212@h...)
Time Hosted: 3 to 6 months
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May I ask what do you want when you all want a webhost?

cheap pricing, good support team, 99% uptime are all considered.

And without second thoughts, you would surely choose ScarabWeb the moment you look at it! It's price starts at $2/ monthly and you can just skip a meal to pay for IT! Incredible? Its support team is very supportive, replying in less than 1 hour when a support ticket is posted. Finally, my customers give me good feedback about the fast speed of my website and the uptime of it.

Therefore, I recommend that you choose ScarabWeb as your first choice whether it is last year, this year or next year! It is constantly improving so take note of it.
Mike (mike@b...)
Time Hosted: 6 mo. to 1 year
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What a fantastic service. Absolutely *zero* downtime (something we simply can't afford to have), and great customer service from Patrick and the rest of his crew. The only thing I have found to be a bit inconvenient is the lack of a direct tech support phone line. They're usually very quick with their e-mail based support tickets, and certainly friendly enough, but I can't imagine lack of phone support being good for any larger corporations.
Mark (sub@e...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
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Horrible service. I have two sites, every week problems, many times are down. I don't suggest this web hosting. Keep away. It's cheap, of course, but It worths nothing.
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