Reliable Site review

This review cover a general impression of reliablesite.net product features like reliability, support, data center, price & more. Brand #4348, listed since .

Most Recent Customer Reviews

-hidden- (-hidden-)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
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Servers just work
Everything just works, servers are up, loving the support! I highly recommend, reliableiste.net offers a great value for server hosting.
-anonymous- (-hidden-)
Time Hosted: over 3 years
Global rating
Highly recommend ReliableSite
Excellent provider and very competitive pricing. Loving the uptime and support.

Been hosting with 3 providers total, ReliableSite beats them all round.
Rohail (rohail50@l...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
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Terrible Customer Support
We have 2 servers with reliable site, they have the most terrible customer support I have ever seen. My server is down for about 2 hours, I contact them through support tickets and got a response after more than 1 hour, and again its more than 2 hours and my server is still down! No response, no call or chat interface. Worst experience ever!
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Overview

About Reliable Site

ReliableSite.net strives to provide a quality hosting experience starting from a responsive and knowledgable support team, ending with quick servers which are more than just capable of handling high traffic websites but can take high spikes in traffic without stress. Combine this with multi-homed premium bandwidth and you have quick response times, faster page loads, and a Reliable Site which keeps your visiters coming back time and time again.

All of our high end servers are located in the Savvis Datacenter in Jersey City, NJ. Bandwidth is contained of multiple gigabit links to tier 1 providers (WorldComm, MFN, and Internap). We do not purchase any Cogent, Verio, and resold Transit. As a result all the websites on our servers experience quicker response times, reliable fast downloads, and almost no network downtime found in other low cost providers.

Our datacenter network was engineered as a multi-homed network for the best possible reliability. In the case that one of the network providers should go offline, all network traffic is automatically transferred using other available providers. Our network and servers are monitored 24/7/365 by on-site staff, so if any downtime should occur there is always someone on the scene.

Passionate about web hosting since 2006.
Reliablesite.net LLC is a web hosting and dedicated server provider based out of New York, New York. Since 2006, the company has provided professional web hosting services to businesses and individuals around the world. We strive to give our customers quality service at a very competitive cost with the latest technologies.

We are a financially stable company with no debt. All of our servers and equipment are 100% owned and operated in-house. Our team is composed of multi-talented individuals with a skill set that ranges from server management to complex programming experience.

Reliablesite.net serves thousands of customers and tens of thousands of domains in our infrastructure spanning multiple data centers in the New York City and Metro areas. Customer support is available 24/7 in English through our support portal, by e-mail, and our social networking pages on Facebook and Twitter.

Top tier SAS 70 Type II audited data centers.
State of the art data centers, fully redundant power and cooling, and 24/7 on-site security and staff guarantee the most security for your data. We offer two data centers in the New York City and metro area. The LGA1 data center located in Manhattan houses our shared, reseller, and semi-dedicated hosting accounts. North Bergen, NJ houses our second and larger NJ3 data center only a few miles from Manhattan. All of our dedicated servers are racked in the NJ3 data center. LGA1 and NJ3 are connected with a dark fiber loop for low latency connections to our network core.

LGA1 data center information.
Select a section below to view specific details about our LGA1 data center. Detailed information is categorized and lists the address, facility details, infrastructure, and security.

Data center address
LGA1: New York, NY
325 Hudson Street
New York, NY 10013
Facility details

* 5,800 sq ft of floor space
* Raised floor
* Overhead cable trays for copper, fiber, & coax connections
* Carrier-neutral site
* Multiple Providers for access
* 24x7 Technical Support Staff On-site
* 24x7 Building Security
* Proximity Cards Access Control System
* Wireless Internet Access

Data center infrastructure

* Generator Capacity—1 @ 2,000Kva
* UPS Capacity—N+1 200Kva
* Battery Capacity—15 minutes at full power load
* Diesel Fuel Reserve—3 days at current load
* Pre-action sprinkler fire suppression system
* Cooling Capacity—N+1 CRAC units

Data center security

* 24x7 security personnel on-site
* Key card access throughout
* Closed-circuit TV video surveillance
* Photo ID required for access to site
* 24x7 access and access lists

NJ3 data center information.
Select a section below to view specific details about our NJ3 data center. Detailed information is categorized and lists the address, facility details, infrastructure, and security.

Data center address
NJ3: North Bergen, NJ
5851 Westside Avenue
North Bergen, NJ 07621
Facility details

* Overhead cable trays for copper, fiber, & coax connections
* Carrier-neutral site
* Multiple Providers for access
* 24x7 Technical Support Staff On-site
* 24x7 Building Security
* Proximity Cards Access Control System
* Shared Conference Room
* Break Room
* Ample Parking
* Loading Dock
* Wireless Internet Access

Data center infrastructure

* Generator Capacity—13 @ 2,000Kva
* UPS Capacity—N+2 Multiple Megawatts
* Battery Capacity—15 minutes at full power load
* Diesel Fuel Reserve—3 days at current load
* Pre-action sprinkler system—Dry pipe
* Cooling Capacity—N+2 30 Ton CRAC Units

Data center security

* 24x7 security personnel on-site
* Key card access throughout
* Closed-circuit TV video surveillance
* Photo ID required for access to site
* 24x7 access and access lists

Premium network with superior connectivity.
Bring your content to the world with our globally connected network. Short path bandwidth to North America, Europe, Asia, and South America provides fast load times practically everywhere, while removing growth limitations due to world wide geography. Stream rich content with less buffering, load pages faster, and give your visitors an unmatched experience during peak and off-peak times throughout the day using our premium network.

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Website research for Reliable Site on November 23, 2006 by WebHostingTop

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News

CloudLinux Now Available For ReliableSite Dedicated Servers - The operating system CloudLinux is now available as an addition to all ReliableSite.Net dedicated servers. ReliableSite is a dedicated hosting provider, which has offered hosting hardware and services since 2006.
As part of its partnership with cPanel, ReliableSite is offering CloudLinux to dedicated server customers. This operating system improves server stability, security, flexibility, and allows system administrators to track heavy resource usage in shared hosting environments. Users on the dedicated server are reminded when they are at their resource limit, which avoids the penalty of shutting the entire website down. They can also track CPU, memory or disk I/O with graphs on their dashboard.
The operating system is also optimized for safety by restricting sensitive data to the respective user. This prevents malicious, external access that leads to information disclosure.
There are many positives for both dedicated hosting providers, as well as users. Ultimately, CloudLinux helps [search all reliablesite.net news]

Social Networks

https://www.linkedin.com/company/reliablesite-net-llc
About: Reliablesite.net LLC is a dedicated server provider based out of New York, NY. Since 2006, we have supplied professional dedicated server and web hosting services to businesses and individuals around the world. Our mission is to continue to provide our customers quality service at a very competitive cost with the latest technologies.As a financially stable and debt-free company, you can depend on us to serve continuous reliable web hosting. Our servers and equipment are 100% owned and operated in-house. Our team is composed of multi-talented individuals with a skill set that ranges from server management to complex programming experience.ReliableSite.Net serves thousands of customers and tens of thousands of domains in our infrastructure spanning multiple data centers in the New York City and Metro areas. Customer support is available 24/7 in English through our support portal, by e-mail and our social networking pages on Facebook and Twitter.
ReliableSite.Net LLC account is having 8 followers on LinkedIn and 2-10 employees.
https://plus.google.com/+ReliablesiteNetLLC
About: Founded in 2006, ReliableSite has always stayed ahead of the market. Offering the latest technology, exceptional automation, and industry leading pricing the company continues to grow 400% on a consistent year to year basis.Facebook.com/ReliableSiteTwitter.com/Reliablesitehttps://plus.google.com/+ReliablesiteNetLLC
ReliableSite.Net LLC account is having 28 followers and 211 plus one count.. See recent Google+ Posts:
reliablesite.net GPlus Icon
- We rolled out FREE DDoS protection last year, and now we want to protect you in real life too.Enter to win #reliablesitecondoms  and share with your f The Internet is Dirty | ReliableSite Protects You
- Here's a comprehensive look at ways to avoid the ‘bandwidth tax’ that media and code can add to your dedicated server (and your budget).What tools do you use to avoid bandwidth overages? Tips to Reduce Bandwidth Usage on your Dedicated Server
- Do you know that our free DDoS protection now includes more controls over what happens before mitigation?Follow the link to learn more. ReliableSite Launches Advanced DDoS Protection Settings
No official Blog yet!

Domains trend

ReviewsCustomer Ratings

The quick stats of Reliable Site profile shows a note average of 7.1 out of 10, counting 16 opinions. (few listed on the top of the page)
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Scott Bethfield (scott.bethfield.1982@g...)
Time Hosted: 3 to 6 months
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Satisfied with Reliablesite
I wouldn't consider myself very seasoned with Reliablesite just yet, I have only been with them for 4 months. During that 4 months I believe they have earned this reviews.

My server with reliablesite has had 0 downtime so far according to pingdom's 1 minute monitoring. The latency has been excellent all around and we have seen an increase in traffic from South America and Europe as our site is now loading much faster in those areas now.

Support is very fast, from the 3 support tickets I opened:

Ticket 1: Opened at 2 Am, answered within 7 minutes.
Ticket 2: Opened at 12 Pm, answered within 2 minutes.
Ticket 3: Opened at 4 Pm, answered within 5 minutes.

I don't know of any other dedicated server hosts that can provide the level of service at the price I pay for my server.
James Crout (jcrout75@g...)
Time Hosted: 6 mo. to 1 year
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Cost
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Great and getting better!
I moved to reliablesite.net about 9 months ago due to the low pricing. I previously had servers with 4 different providers and now fully consolidated with reliablesite.

They seem to be getting better and better as time goes by.

-Support: Tickets are consistently answered within 5 - 15 minutes, regardless of urgency.

-Network: Never had an outage and so far the best latency I have had with any provider.

-Hardware: Superb, everything seems to be working correctly. There was a drive failure in my Raid array, the drive was replaced right away.

-Features: Some really cool stuff has been added to their dedicated panel. You can control the reverse Dns records, null route IPs, and automated DDoS detection for free.

Really enjoying the ride and planning on giving them more of my business in the upcoming months.
Jason (jasonappstar41@h...)
Time Hosted: over 3 years
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Decent services, but too expensive and servers are slow
I started with reliablesite several years ago and there have been some downtime but not too many. I've used their basic plan and some of the clustered plans. Overall services are similar to most providers, but most recently with the downturn of the economy, many hosts have decreased prices and offered more bang for the buck. For example, reliablesite is still charging users for every database they have, but many hosting companies are now allow "unlimited" number of databases!

Unfortunately, reliablesite hasn't kept up with the pack - the servers are now too crowded and serve up webpages slower than other hosts -- I mean its slower than the ultracheap discount hosts like godaddy.com. In addition, customer service response time has gone down the hill. They really need to hire more tech support or customer service agents. Most hosting companies advertise 24/7 support and now I know why reliablesite does not -- its because they just don't have 24/7 support.
Andy (nswebhosts@g...)
Time Hosted: over 3 years
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Been paying them +$70/month. Now they refuse technical support tickets on grounds that control panel is not supported. They want us to migrate to alternate panel that client's not like. So no technical support but they want the money every month. Nice!
Customer that is fed up (kh456123.web-hosting-top@k...)
Time Hosted: 2 to 3 years
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The customer support used to be decent, but now is non-existent. The speed used to be good but has gotten worse and worse.

Do not use this host.
Simon-pierre (spjarry@g...)
Time Hosted: under 1 month.
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Features
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I moved from Webhost4life.com (like many others for the same reasons you can find on this website). Then, I found this company looking for "reliable hosting solution" because really exhausted of WH4Life.com.

Anyway, so far very impressed. Support 24/7 by email. Cheap price, and very fast servers and network. The provide MSSQL 2005-2008 backup and restore features (using a .bak file) is very useful when you move all your stuff from another hosting solution. IIS version 7 is very nice for the control panel and it's quick. I've tested many other hosting solution since I am trying to run away from Webhost4life, I can tell you that this simple hosting provide look serious and fast.

Only bad side is that we don't really know who they are. Hosted in New Jersey is on the only thing I know. Been in business for a while ? Can I trust them for a long term ? Also, the documentation regarding the "application ready to be installed" is not there. I tried to install NopCommerce but it failed [read more...]
D.J. (dulabh123@g...)
Time Hosted: 1 to 2 years
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Cost
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Being with ReliableSite.net for about 2 years now I say that they are the best deal you will get when it comes to quality hosting. They have always brought the new technology to their servers fast....even now with SQL Server 2008 it's unbelievable. I always recommend them to people I know who want to build web sites.
Scared (no_reply@g...)
Time Hosted: 1 to 2 years
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Cost
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Been with reliable site for 18 months now. Have many private-labeled reseller hosting plans with them (http://reliablesite.net/v3/reseller.asp). But they just seem to be client poachers..

They have *.domain.com DNS A records for reseller domains pointing to a default webpage with links to their website.

If a reseller 'disables' as domain for non-payment. The domain starts pointing to http://www.reliablesite.net/v3/shared.asp in div containers with display set to none.

Further if such points are brought to their notice on their forums the post is deleted.

Wish you gus are web-hosting-top had a option to rate provider on 'Ethics'. ReliableSite.Net I would have given 'Lowest note'.
Barry K (bkerry43@g...)
Time Hosted: 1 to 2 years
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Cost
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So I've been with these guys for almost 2 years now and can say that I'm generally impressed. For the $5/mo I pay, I get a lot of features that really not many other hosting companies can touch. The support has been pretty spectacular, server speeds are always fast, and uptime has been 99.994% with the time I've been there. Many other hosts have trouble even doing 99.9% in a month...

If you're looking for a host, I highly recommend!
Gary (GaryJYishura@y...)
Time Hosted: 2 to 3 years
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Cost
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I've been with ReliableSite.Net for 2 years now. I've honestly had to say they've been pretty good with the exception of the datacenter migration. The price is great (you get everything including MS SQL dbs for $5!!!). Support has been pretty good overall and most of my issues have been solved in under 1 hr.

I really recommend these guys if you really want a lot of bang for your buck.
Thomas (thomas.gregydarby@g...)
Time Hosted: 2 to 3 years
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Good host, good support, good uptime, did I miss anything?
TLee (dytter99@y...)
Time Hosted: 3 to 6 months
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I've been with RS.net for 4-5 months now, and have had nothing but trouble. I admit that you get a lot for the money. ~$5 a month gets you PHP, ASP.NET, MySQL, SQL Server, and probably more.

Unfortunately, my experience with technical support has been terrible. Simple issues take more than a week to resolve, and that's only after I PM one of the support guys and ask him about the issue.
John Camble (scottydoesntknow54321@h...)
Time Hosted: 6 mo. to 1 year
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I've been with ReliableSite.net since June and am quite satisfied so far. It was initially going to be used for a new project that required windows; however, that project failed and I really just mess around with it nowadays.

Support:
It's always been there when I need it, I've only sent in 3 or so tickets since I became a customer and all were responded to within 30 minutes.

Network:
Server I'm on is located in Choopa and has been quite fast for me, good quality bandwidth and overall fine DL speeds that were going to be required for said project.

There's not too much to say -- I'm quite satisfied, this being one of my first windows hosting enviroments to play and test with and so far it has all been just fine.
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