Private Layer review2 user reviews, 0 support responses, 0 testimonials, 11 products, 0 promotions, 0 social accounts, 1576 hosted, Alexa #392595, listed 2013 (#18303)
Most Recent Customer Reviews
support never answers on my tickets and I lose money, times and visitors until on waiting him to fix the hardware problem..
the phone number on their website is not working!
About Private LayerPrivate Layer is an Internet Service Provider (ISP) based in Zurich, Switzerland, and holds all operations in Panama City, Panama.
We provide on-demand, a wide range of hosting services from both locations, Panama and Switzerland, as well as Peering in over 5 Data Centers in Europe, and soon in the USA.
Private Layer is an organization with 3 years in the market locally, and with over 15 years of experience in other locations such as USA and the Philippines.
We as an ISP, see a huge gap in the services available in the Republic of Panama, and our main focus is to work closing that gap by providing cutting edge services at accessible cost.
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Due to good peering and "dmca free" policy I rent two server with PrivateLayer.
Their network had many peering and security problem till last year, but now most of them are resolved.
The biggest problem with PrivateLayer is their useless support! In case you have an emergency problem, you should wait more than 16 17 hours for them to reply to your ticket, as the ticket system is the only way for technical issues support.
I am hosting VPS on these servers and I can not tolerate such problems again, so I decided to migrate from this datacenter and never get back again. I am using more than 10 datacenters in US and EU and PrivateLayer is the worst!
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