Planet Hoster review9 user reviews, 0 support responses, 0 testimonials, 18 products, 0 promotions, 5 social accounts, 23135 domains, 18580 hosted, Alexa #55004, listed 2011 (#16881)
Most Recent Customer Reviews
No complaints on server and network speed. Everything is working smooth without packet loss or overloads. All the features provided with plan are delivered perfectly, no glitches. My uptime is 99.94%, its more than fine for me. All downtime is connected with server maintenance I believe. Of course there were negative moments in my experience. Once I stopped receiving e-mails and what a coincidence I waited to important notice from my clients. E-mail lost and when I asked support to fix the issue they made it quickly, trouble was with mail daemon, don't have much details, but now everything is working fine. I asked to resend that mail, so don't worry guys! I saw at WHT thread about what makes [read more...]
About Planet HosterPlanetHoster provides web hosting, domain name registration, SSL Certificates and various other web solutions. We have our own redundant IP network to ensure all hosted sites and servers remain available at all times. We serve more than 40,000 customers using our hybrid cloud infrastructure, which is distributed over our facilities in Montreal, Canada and Paris, France. We proudly serve more than 100,000 websites in North America and Europe using state-of-the-art technology including Anti-DDOS protection and Anycast DNS for redundancy. PlanetHoster wholly owns its infrastructure worldwide. Our accreditation with ICANN adds to our growing list of accreditations, including those of CIRA, AFNIC, Dnsbe, Dnslu, Eurid, ldns and Switch. We specialize in turnkey solutions, and our experienced team of web hosting professionals is committed to providing high quality service to our clients.
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Their tech support can be reached 24/7 via online web chat or phone to assist you with any questions you have. I needed help setting up somethings on my website and they helped me out with it and were very patient during the entire process.
If I had to complain about anything, and this is nit picking, I really wished that the Accounting / Billing Department was active 24/7 as well. They already have a large part of the day covered in their hours, but were all human here, and any website builder loves to build their site at around 2 AM and wishes that they can remove a domain or other service and replace it with another at any time. Again, this is nit picking but that is really my only quibble.
Otherwise, I am a very happy customer and haven't even bothered looking elsewhere for hosting because I haven't been let down by PlanetHoster.
I have hosting in different place like France, Hong Kong, China, USA and Canada. Yes sometimes other hosting have trouble, but planethoster.net is the worst with his recurring problems. How can you manage a business when your site is often not online during few hours?
They can tell any excuse they want, it doesn't explain why they have so many troubles when competitors don't have so much. There is no miracle, when a hosting have many problems it's because :
1. the servers are low cost or old or second hand or...
2. The team don't have skill for manage server
Another point is nowadays Google particularly focus on hosting. If your website is offline or if your server is slow, Google [read more...]
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