pickaweb.co.uk
Average 7.1 out of 10
Total reviews: 46
Recommended by: 35
Opposed: 11
Official responses: 0

❌ PickaWeb review

46 user reviews; 0 support responses; 5 testimonials; 28 products, 1 promotion, 7 social accounts; 5,873 domains; 2,367 hosted domains, Alexa #187650; 📆 listed 2006 (#3580)
pickaweb.co.uk
PickaWeb
Monomark House 27 Old Gloucester Street
London wc1n 3ax
UK
☎ Phone 0345 528 0838

Website language(s): en-GB

pickaweb.co.uk is inactive, but is redirected to hostek.com
🏆 Alexa Rating 187,650▲ 54,411 👤 User Rating 🙌 Average 7.1 out of 10
👉 Total reviews: 46
👍 Recommended by: 35
👎 Opposed: 11
🤝 Official responses: 0

💰 Price Range £ 4.99 - £ 139.99⏰ Support 24x7
💳 Payment Options Credit / Debit / Prepaid Cards, PayPal
🏆 SEO MOZ Authority 47/54🔗 Links 89,092
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Promotions are added, but some are not updated from over 2 years

100%

👪 Most Recent Customer Reviews

📅
-anonymous- (-hidden-) / tallerbit.online
⏳ Time Hosted: 1 to 3 months
Global rating
😠 The support is horrible. I had never felt such indifference on the part of a support team. In most cases, the tickets remain unanswered. Some, fortunately, are treated after at least three days. The answers are elusive. Chat support is equally disastrous. Finally they tell you to communicate through the failed ticket system. Prices rose up to 150% without prior notice (they claim to have sent an email notifying the increase but I did not receive any email from them) and suspend the service without further ado. So far, the most terrifying hosting experience.
📅
-anonymous- (-hidden-) / motorsport.radio
⏳ Time Hosted: over 3 years
Global rating
😠 A stray dog helped me with my website issue more than pickaweb did. Thanks stray dog!

Talking to a brick wall proved to be more use than their tech support.
No, actually running around naked in your back yard is more likely to find the answer to fix your problems than their tech support.

If you would like to spend a good hour googling your problem and then teaching their tech support about what the solution was, then go ahead use this company.

or...you can just use any other company on the planet. even if they aren't a web hosting company, that would be more use to you than these lot. Shame coz they used to have the best tech support before they outsourced it to some 3rd world country.

Woefully incompetent, condescending and clueless, you'd be stupid to even consider them, seriously; just give your money to a snowman, he'd probably have more intelligence and would probably be better at solving your issues.
📅
-anonymous- (sinitaims@h...) / concept4u.co.uk
⏳ Time Hosted: under 1 month
Global rating
😠 Worst Customer support!!
Im really not sure how they getting positive feedback - i have created account for my UK client - Dedicated server - (initially subscribed shared to complete CS-cart installation) - and within few hours - screen displays as my IP is Blocked - i tried to chat with them - the guy who is on the other end - not responding after his welcome message - so i have down vote and transferred to the representative - then without notice - again they transferred to previous guy -and no response What a time waster - pls stay away
MORE REVIEWS
Listed and verified since 2006
pickaweb.co.uk logo

📄 Editorial Review

🔃 PickaWeb is part of Miss Group
🔧 Services: Web HostingDomain Registration Own datacenter

Founded by Tony Messer and Pilar Torres Wahlberg in 1999, they are dedicated to provide reliability and security for the services they promise to their customers. They are proud to announce that they have over 200,000 customers and 24/7 support available.
Pickaweb specialize in a great variety of web solutions:
  • Shared hosting;
  • Dedicated servers;
  • Virtual Private Servers;
  • Dedicated Servers;
  • Domain Registration;
  • Website Builder;
  • SSL Certificates;

Shared hosting packages come with free domain name, free SSL and free personalized email. 1-click WordPress hosting, different shopping cart softwares and Spam Experts to secure and protect your business are also features included in their plans.

Pickaweb reseller packages are white labeled and use WHMCS billing automation. Pickaweb also include in their reseller plans unlimited MySQL databases, free online website builder and the possibility to customize name servers.

When looking for virtual private servers, Pickaweb offers three options: cheap virtual serves, managed virtual servers or SSD virtual servers. Free choice of OS, free SSL, instant setup, full root access and dedicated IP are just some of the features included in VPS plans. These servers can be easily upgraded. Managed VPS include a number of free features, such as: a free domain name, free data backup ad free CloudFlare CDN and free 24/7 support.

Dedicated servers offer the possibility to get the most popular addons, such as Softaculous and PowerPack. White label tech support is also added. Customers are free to choose between SAS or SSD storage, cPanel or Plesk control panel, Linux, CentOS, Debian, Ubuntu or Windows.

💰 Price & Cost


They offer good prices for plans with rich features. However, there are other hosting companies that offer lower prices for the same hosting services.

They offer a standard 30-day money-back guarantee, so customers have the possibility to try their products without risks.

⌛ Reliability


They promise 100% uptime with their services. This is a great uptime guarantee and it is over the standard provided by many hosting companies.

🏢 Data Center


Their data center is in Enfield, London (UK). This is a Tier III data center and it provides 100% renewable energy and full redundancy. Its features include: dedicated UPS (N+N configured), 8MVA power supply, HVAC, free cooling features.

✍️ Customer Support


You can find them on phone, email or live chat any time. Customers can also access their knowledgebase, tutorials or free resources to get some guidance on how to make your business run on the internet.

🔨 Control Panel


Their packages are equipped with cPanel or Plesk control panels for good management and control of your website. This is a web standard, as the majority of hosting companies use cPanel and Plesk as customers are mainly accustomed to them rather than other control panels.

🎯 Conclusion

Pickaweb is a great European company with wide range of hosting solutions available. They offer good options in case their customers need help with managing their websites. Even if their prices are not the lowest on the market, they still represent a great choice of web hosting for individuals or companies.

🌏 Server locations:

London

📢 Special pages

  • Contact us: https://www.pickaweb.co.uk/contact-us/
  • About us: https://www.pickaweb.co.uk/about-us/
  • Terms of Service: https://www.pickaweb.co.uk/terms-and-conditions/
  • Privacy: https://www.pickaweb.co.uk/privacy-policy/
  • Knowledge base: https://www.pickaweb.co.uk/kb/

pickaweb.co.uk screenshot
Website research for PickaWeb on April 18, 2020 by WebHostingTop

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PickaWeb Listed Plans

🔧 Shared - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Budget features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
🔧 Category : Website Builder
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Budget from pickaweb.co.uk6MONTHSFREE coupon!
Email Accounts 1
MySQL Databases 0 !!!

Included:

Easy to Use cPanel Control Panel
Host Unlimited Websites
Unlimited Email Accounts and Autoresponders
UK Datacentre Based in Enfield, London
Super Fast [...]
🔗 Plan URL : https://www.pickaweb.co.uk/web-hosting/
£4.99/mo. VAT 20% exc5 GB30 GB 0 / unlimited
Starter features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
🔧 Category : Website Builder
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Starter from pickaweb.co.ukEmail Accounts Unlimited
Databases Unlimited


Included:

Easy to Use cPanel Control Panel
Host Unlimited Websites
Unlimited Email Accounts and Autoresponders
UK Datacentre Based in Enfield, London
Super Fast Powered by [...]
🔗 Plan URL : https://www.pickaweb.co.uk/web-hosting/
£7.49/mo. VAT 20% exc8 GB50 GB 1 / unlimited
Pro features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
🔧 Category : Website Builder
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Pro from pickaweb.co.ukMySQL Databases Unlimited
Email Accounts Unlimited

Included:

Easy to Use cPanel Control Panel
Host Unlimited Websites
Unlimited Email Accounts and Autoresponders
UK Datacentre Based in Enfield, London
Super Fast Powered by [...]
🔗 Plan URL : https://www.pickaweb.co.uk/web-hosting/
£10.99/mo. VAT 20% exc25 GBunmetered 1 / unlimited
SSD Starter features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
🔧 Category : Website Builder
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : 1
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of SSD Starter from pickaweb.co.ukSSD Performance at a Great Price

Instant Setup!
High Availability Hosting

Email Accounts Unlimited
MySQL Databases Unlimited
Website Builder
1-Click Apps
Free Website Migrations
Compatible with Windows, Mac & Linux
Enterprise Level [...]
🔗 Plan URL : https://www.pickaweb.co.uk/ssd-hosting/
£10.99/mo. VAT 20% exc10 GB SSD5 TB 1 / 1
Business features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
🔧 Category : Website Builder
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Business from pickaweb.co.ukIncluded:

Easy to Use cPanel Control Panel
Host Unlimited Websites
Unlimited Email Accounts and Autoresponders
UK Datacentre Based in Enfield, London
Super Fast Powered by Litespeed
Unlimited Subdomains, Databases and FTP [...]
🔗 Plan URL : https://www.pickaweb.co.uk/web-hosting/
£16.99/mo. VAT 20% excunlimitedunmetered 1 / unlimited
SSD Pro features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
🔧 Category : Website Builder
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : 5
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of SSD Pro from pickaweb.co.ukGreat Value SSD Hosting for several websites
Instant Setup!
High Availability Hosting

Email Accounts Unlimited
MySQL Databases Unlimited
Website Builder
1-Click Apps
Free Website Migrations
Compatible with Windows, Mac & Linux [...]
🔗 Plan URL : https://www.pickaweb.co.uk/ssd-hosting/
£19.99/mo. VAT 20% exc15 GB SSD10 TB 1 / 5
SSD Enterprise features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
🔧 Category : Website Builder
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : 10
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of SSD Enterprise from pickaweb.co.ukThe Perfect Choice for Busy Ecommerce Websites
Instant Setup!
High Availability Hosting

Email Accounts Unlimited
MySQL Databases Unlimited
Website Builder
1-Click Apps
Free Website Migrations
Compatible with Windows, Mac & Linux [...]
🔗 Plan URL : https://www.pickaweb.co.uk/ssd-hosting/
£29.99/mo. VAT 20% exc30 GB SSDunmetered 1 / 10
🔧 Dedicated - 💻 Linux/Windows Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
DEDICATED 1 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔋 RAM : 8000 MB
💪 CPU : Single Intel Xeon E3-1220v3 4 Cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 2

screenshot of DEDICATED 1 from pickaweb.co.ukx 1TB 7.2K SATA OR 1 x 120GB SSD
Managed Dedicated Server Addon
White Label Tech Support For Your Customers Addon


Dedicated Server Features

Operating System

Choose from Linux (Centos, FreeBSD, Debian, Fedora, RedHat) or Windows (2003, 2008). [...]
🔗 Plan URL : https://www.pickaweb.co.uk/dedicated-servers/
£119.99/mo. VAT 20% exc1000 GBunmetered 8 GB / 2
DEDICATED 2 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔋 RAM : 16000 MB
💪 CPU : Single Intel Xeon E3-1220v3 4 Cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 2

screenshot of DEDICATED 2 from pickaweb.co.uk2 x 1TB 7.2K SATA OR 2 x 120GB SSD
Managed Dedicated Server Addon
White Label Tech Support For Your Customers Addon


Dedicated Server Features

Operating System

Choose from Linux (Centos, FreeBSD, Debian, Fedora, RedHat) or Windows (2003, 2008). [...]
🔗 Plan URL : https://www.pickaweb.co.uk/dedicated-servers/
£129.99/mo. VAT 20% exc240 GB SSDunmetered 16 GB / 2
DEDICATED 3 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔋 RAM : 32000 MB
💪 CPU : Single Intel Xeon E3-1220v3 4 Cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 2

screenshot of DEDICATED 3 from pickaweb.co.uk
🔗 Plan URL : https://www.pickaweb.co.uk/dedicated-servers/
£139.99/mo. VAT 20% exc240 GB SSDunmetered 32 GB / 2
🔧 Reseller - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Reseller Entry features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel, WHM
🔧 Category : Website Builder
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Reseller Entry from pickaweb.co.ukEmail Accounts Unlimited
CloudLinux
WHMCS Billing Automation £9.99/mo
Custom Name Servers
MySQL Databases Unlimited
White Label Tech Support For Your Customers

Advanced Features

Web Host Manager (WHM) Admin Control Panel
Create Your Own [...]
🔗 Plan URL : https://www.pickaweb.co.uk/reseller-hosting/
£14.99/mo. VAT 20% exc50 GBunmetered 0 / unlimited
SSD Reseller Entry features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel, WHM
🔧 Category : Website Builder
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : 25
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of SSD Reseller Entry from pickaweb.co.ukHigh Speed, Low Price. SSD Performance for Maximum Speed

Email Accounts Unlimited
White Label Tech Support For Your Customers


Reseller Features

Happier Customers

We know that Google loves fast websites & with SSD web Hosting your customers [...]
🔗 Plan URL : https://www.pickaweb.co.uk/ssd-reseller-hosting/
£29.99/mo. VAT 20% exc10 GB SSDunmetered 0 / 25
SSD Reseller Plus features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel, WHM
🔧 Category : Website Builder
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of SSD Reseller Plus from pickaweb.co.uk
🔗 Plan URL : https://www.pickaweb.co.uk/ssd-reseller-hosting/
£39.99/mo. VAT 20% exc30 GB SSDunmetered 0 / unlimited
Reseller Plus features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel, WHM
🔧 Category : Website Builder
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Reseller Plus from pickaweb.co.ukEmail Accounts
CloudLinux Unlimited
WHMCS Billing Automation Licence Included
Custom Name Servers
MySQL Databases Unlimited
White Label Tech Support For Your Customers

Advanced Features

Web Host Manager (WHM) Admin Control Panel
Create [...]
🔗 Plan URL : https://www.pickaweb.co.uk/reseller-hosting/
£39.99/mo. VAT 20% exc100 GBunmetered 1 / unlimited
🔧 VPS - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
Fast VPS 1 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔋 RAM : 1000 MB
💪 CPU : 1 vCPU Core
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of Fast VPS 1 from pickaweb.co.ukUptime 100%
UK Based Servers
Managed Server Addon £19.99 /mo


Feature Rich Low Cost VPS Servers
Pickaweb´s VPS give you root access

Root Access

All servers come with root access which puts you in complete control. Install & configure the [...]
🔗 Plan URL : https://www.pickaweb.co.uk/vps/
£9.99/mo. VAT 20% exc25 GB SAS2 TB 1 GB / 1
Fast VPS 2 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔋 RAM : 2000 MB
💪 CPU : 2 vCPU Core
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of Fast VPS 2 from pickaweb.co.uk
🔗 Plan URL : https://www.pickaweb.co.uk/vps/
£18.99/mo. VAT 20% exc50 GB SAS3 TB 2 GB / 1
SSD VPS 1 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔋 RAM : 1000 MB
💪 CPU : 1 vCPU Core
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of SSD VPS 1 from pickaweb.co.ukWhite Label Tech Support For Your Customers


All Servers Include

Seriously Fast SSD Performance

The real deal. Blazing fast SSDs are hundreds of times faster than even the fastest traditional hard drives for random reads IOPS.

Intel SSDs

Our [...]
🔗 Plan URL : https://www.pickaweb.co.uk/ssd-vps/
£18.99/mo. VAT 20% exc15 GB SSD2 TB 1 GB / 1
Fast VPS 3 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔋 RAM : 4000 MB
💪 CPU : 4 vCPU Core
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of Fast VPS 3 from pickaweb.co.uk
🔗 Plan URL : https://www.pickaweb.co.uk/vps/
£36.99/mo. VAT 20% exc75 GB SAS4 TB 4 GB / 1
SSD VPS 2 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔋 RAM : 2000 MB
💪 CPU : 2 vCPU Core
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of SSD VPS 2 from pickaweb.co.uk
🔗 Plan URL : https://www.pickaweb.co.uk/ssd-vps/
£36.99/mo. VAT 20% exc25 GB SSD3 TB 2 GB / 1
SSD VPS 3 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔋 RAM : 4000 MB
💪 CPU : 4 vCPU Core
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 2

screenshot of SSD VPS 3 from pickaweb.co.uk
🔗 Plan URL : https://www.pickaweb.co.uk/ssd-vps/
£69.99/mo. VAT 20% exc40 GB SSD4 TB 4 GB / 2
🔧 Domains Keep mouse
over features!
💰Price 📆 Updated
.com features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

screenshot of .com from pickaweb.co.uk.co.uk
£6.99 / yr

.org.uk
£6.99 / yr

.uk
£6.99 / yr

.eu
£15.99/yr

.name
£13.99/yr

.me
£24.99/yr

.info
£15.99/yr
🔗 Plan URL : https://www.pickaweb.co.uk/domain-names/
£15.99/yr. VAT 20% exc
🔧 SSL Certificates Keep mouse
over features!
💰Price 📆 Updated🔐 Domains protected
Alpha SSL features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔐 Domains protected : 1

screenshot of Alpha SSL from pickaweb.co.ukEncryption Strength: 256bits
Yellow Browser Padlock:
Clickable Site Seal:
Compatible with All Browsers:
Warranty: $10,000
NO Documentation Required
Installation Healthcheck:

An SSL certificate will allow you to keep online interactions on your [...]
🔗 Plan URL : https://www.pickaweb.co.uk/ssl-certificates/
£29.00/yr. VAT 20% exc 1
Domain SSL features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔐 Domains protected : 1

screenshot of Domain SSL from pickaweb.co.ukEncryption Strength: 128 to 256bits
Yellow Browser Padlock:
Clickable Site Seal:
Compatible with All Browsers:
Warranty: $10,000
Documentation Required YES
Installation Healthcheck:

An SSL certificate will allow you to keep online interactions on [...]
🔗 Plan URL : https://www.pickaweb.co.uk/ssl-certificates/
£99.00/yr. VAT 20% exc 1
Organization SSL features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔐 Domains protected : 1

screenshot of Organization SSL from pickaweb.co.ukEncryption Strength: 256bits
Yellow Browser Padlock:
Clickable Site Seal:
Compatible with All Browsers:
Warranty: $1,250,000
Documentation Required YES
Installation Healthcheck:


An SSL certificate will allow you to keep online interactions on [...]
🔗 Plan URL : https://www.pickaweb.co.uk/ssl-certificates/
£129.00/yr. VAT 20% exc 1
🔧 Website Builder Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Budget features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Budget from pickaweb.co.ukTemplate Based
Choose from hundreds of stunning ready to use website templates. Add your logo, text & images and your new website is ready to be published.

HTML 5
Build responsive websites powered by HTML5 and CSS3 without any coding [...]
🔗 Plan URL : https://www.pickaweb.co.uk/online-website-builder/#website-builder-plans
£4.99/mo. VAT 20% exc5 GB30 GB 0
Starter features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Starter from pickaweb.co.uk
🔗 Plan URL : https://www.pickaweb.co.uk/online-website-builder/#website-builder-plans
£7.49/mo. VAT 20% exc8 GB50 GB 1
Pro features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Pro from pickaweb.co.uk
🔗 Plan URL : https://www.pickaweb.co.uk/online-website-builder/#website-builder-plans
£10.99/mo. VAT 20% exc25 GBunmetered 1
Business features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Business from pickaweb.co.uk
🔗 Plan URL : https://www.pickaweb.co.uk/online-website-builder/#website-builder-plans
£16.99/mo. VAT 20% excunlimitedunmetered 1

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📥 Website DNS: zeus.ns.cloudflare.com => 173.245.59.249 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
nelly.ns.cloudflare.com => 108.162.192.209 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
MX::lastmx.spamexperts.net => 38.111.198.185 ( El Segundo ) / N-Able Cloud GmbH - antispamcloud.com
MX::fallbackmx.spamexperts.eu => 130.117.54.106 ( Saint-Denis ) / N-Able Cloud GmbH - antispamcloud.com
MX::mx.spamexperts.com => 149.13.75.27 ( Frankfurt am Main ) / N-Able Cloud GmbH - antispamcloud.com
🔨 Server Software: cloudflare
📌 Website FIRST IP: 104.26.15.210
📍 IP localization: United States, California, San Francisco - see top providers in United States, California
🔗 ISP Name, URL: CloudFlare Inc., cloudflare.com
📌 Website Extra IPs: 172.67.74.138 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com
104.26.14.210 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com

Testimonials✅ Customer testimonials

Very good service and helpful. Overall I am very happy with the excellent support and resolved my query.
lpalmer ( 345preschools@l... ) / 345preschools.co.uk
Excellent service could not wish for better rapid help from support second to none, would not go any where else!
mdm walton ( admin@n... ) / www.nunsveilshabits.com
I have been with pickawab for around 6 months now ive had no problems what so ever with uptime.

I had a problem with some php code which they were more than happy to sort out for me.

Over all iam very happy with pickaweb great price, great service at a price i wanted to all with cpanel hosting.
chris ( chrispowdrill@y... ) / www.gameadmins.co.uk
Really pleased with pickaweb.
Really great company.
It is brilliant being able to contact their support team via chat.
It has been great so far.
John ( ventas@m... ) / tucasadirect.com
Well after being fleased by my last host I was nervous choosing a new host. WHTop listed several hosting companies that would have done but the UK location is important to me for contact details and although pickaweb are not high on the rating list I choose them over an american host as a phone call was met with an automated system. yuk.

I now have a fully up to date hosting package and had my sites all back up and running thanks to pickaweb.

I have had to contact support a cuple of times and they have responded quickly and with really accurate info as I make website very well, but hate dns records when routing complex mail systems too. They have helped me get everything back up and running and continue to impress. So far I would recommend pickaweb to any startup reseller for features and value for money.
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📋 PickaWeb News / Press release

Finding the Right Hosting Partner for Your Small Business - You've no doubt heard before that the only two absolutes in life are death and taxes. Well in the entrepreneurial circle, a third would have to be added to that mix – namely, that starting a small business can come with a lot of headaches.
The decision to venture out on your own and chart a path to success is no doubt exhilarating and liberating, and that goes double for small businesses that are the offspring of the business owner's passion (most of the best ones are). But that doesn't mean that the nitty-gritty aspects and logistics of starting a business can get tossed by the wayside.
One of the first and most basic tasks in today's business climate that will surely be on your new small business checklist is getting a functional and engaging website up and running. You'll be faced with important decisions when creating your businesses website, but lost among fonts, images, layout, navigation trees, and other design choices is one that can make or break your fledgling site – [...]
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📣 PickaWeb Social Networks

https://www.linkedin.com/company/938697/
Pickaweb (established 2000) is a Privately Held entity having 90 followers on LinkedIn and 11-50 employees, industry Internet.
https://www.youtube.com/user/webhostinguk
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https://www.pickaweb.co.uk/blog/  Using Wordpress version 5.8.2. Blog added on February, 2012, with total 366 articles, Language en-US. See recent blogs summary posts:
- WordPress Optimized Hosting vs WordPress Shared Hosting: Which one to choose? - WordPress is a very flexible and easy-to-use content management system that is increasingly used by large and small companies and individuals. It is a very popular system because it is entirely free,
- Are shared servers the right choice? - Shared hosting is nowadays one of the most popular types of hosting. As we mentioned in one of our previous posts about types of hosting, with shared hosting, you share a server with other users who ...
- Lucee vs. ColdFusion - ColdFusion was first created to make the connection of HTML to a database easier. Soon it developed into ColdFusion Markup Language (CFML), a scripting language with an Integrated Development ...
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PickaWeb Domain trend

Reviews👪 PickaWeb Customer Ratings

The quick stats of PickaWeb profile shows a note average of 7.1 out of 10, counting 46 opinions. (few listed on the top of the page)
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Some customers might say good things like: "i'm happy with PickaWeb" or bad things and complaints like: "this company sucks", or "is horrible", "pickaweb.co.uk generated only problems", "scam or ripoff provider", but is your turn now to share your experience!
How much is 4 + 3 ? Respond with 7
 
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📅
-anonymous- (hortonhears1978@g...) / hosted by another company now
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
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😠 THE WORST CUSTOMER SERVICE EVER, MORE LIKE PICK-A-FIGHT!
I've had ongoing problems with pickaweb and have found their livehelp to be very lacking. Staff seem uninterested in issues and try to get you to jump through all manner of hoops rather than actually sorting problems. They upgrade things and won't admit screwing site access up, staff are in total denial. You get differing answers to the same question from different support staff.
I can't recommend pickaweb, they are their own worst enemy when it comes to customer service with argumentative support staff.

Get a grip pickaweb, you have the customer service skills of a brick!.

📅
-hidden- (-hidden-) / elitechelseagirls.com
⏳ Time Hosted: under 1 month
Global rating
Features
Customer Relation
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😃 pickaweb is excellent
Support was very good and fast. Ive had a problem for three days and nobody could fix it then Adam first with cPanel and then Bradley with webmail. Thank you Bradley and Adam

Best Regards
M
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-hidden- (marjankindersley@y...) / privatereview
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
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😁 The Best
Absolute Best Customer Service.
Fast, Efficient and extremely good value.
Absolute Best Customer Service.
Fast, Efficient and extremely good value.

Most highly recommended for peace of mind.
📅
Cheif Scientist (hostmaster@l...) / lbgroup-ipswich.com
⏳ Time Hosted: 6 mo. to 1 year
Global rating
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😠 The worst support I have seen in 35 years
This is an outrageous bad hosting company, who are incompetent and so arrogant that they do not believe they need to provide any level of support.
Talking to support is like talking to a sullen teen-ager, who is sulking because they have been caught out and refuse to co-operate.
In the 35 years (yes, really 35 years), I have been in the computer business, I have never been treated so badly.
I pay a fair amount of money for 5 sites with static IP addresses, which I pay for.
They made a mistake, and they "migrated" my site.
Not only did they not tell me they were doing that, but they then decided to change my FTP password, copy the wrong website to my area, AND change the IP address. They did not tell me.
I got hundreds of calls from clients asking if we had gone bust, as Pick A Web were displaying a website from nailtools.com
I contacted them. The first guy was surprisingly frank, and told me they had migrated the server badly, apologised and said he would get it fixed within [read more...]
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-anonymous- (-no email-) / singularcycles.com
⏳ Time Hosted: over 3 years
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😠 Pickaweb sucks - do not use them.
Completely rubbish web hosting service. I have used them for the past few years to host my website. I've had many issues in the past but the most recent have been the final straw. Regular server outages causing my site to go offline, emails to go missing, and ultimately me losing business and having my reputation damaged. Support is all outsourced, command of english is minimal at best, they don't seem to even understand the problem let alone be able to do anything to resolve them. This has happened the last 5 days in a row and it's too far, I am taking my business elsewhere. Pickaweb sucks - do not use them.
📅
Reetesh (zoom@q...) / quickpencil.com
⏳ Time Hosted: over 3 years
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😁 great service and value for money
since 2002/03 pickaweb has never let me down. the people behind be it sales or tech have always over delivered.
📅
-anonymous- (ricpatdc@a...)
⏳ Time Hosted: 2 to 3 years
Global rating
Control Panel
😉 It is difficult to understand the technological controls with the changing technological requirements and performance through the graphic interfaces of web hosting or site building. One thing that has remained easy and that are the payments.

📅
Jenna Chandler | jen_chandler01@h...
⏳ Time Hosted: 1 to 2 years
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😁 Pickaweb - Fantastic
I think this company is fantastic.
Great hosting plans, I do not have excellent knowledge of coding, so would have to pay alot of money to create a website for our fishing club. However with RV Site Builder which comes with the hosting plans, I am able to create a fantastic website.
I have had only 2 big issues - one was that I couldn't add multiple image folders, this took quite some time to resolve but pickaweb kept at it and eventually sorted it out.
Secondly, on the WYSIWYG editor, I received a javascript error. I promptly started the online chat with a technician. Within minutes he had come to the conclusion that because I was using Firefox 4 I was getting the error.
Fantastic customer relations!
📅
Gianpiero (artdirector_1@h...) / fishandchic.co.uk
⏳ Time Hosted: 2 to 3 years
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😁 Wow!great great great customer service!
Among all the good features that pickaweb offers, its customer service is the best I have ever came across. Saturday night, sunday morning, doesn't matter when, their chat operators are always available, and they always solve the problem! thank you!
📅
peter davey (peter@r...) / rockmicro.co.uk
⏳ Time Hosted: over 3 years
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😁 very good all round
just very good all around
good support
good price
no downtime
value for money
easy to use
good features
very nice site templates
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shellski (mkstanton@b...) / badlanders.co.uk
⏳ Time Hosted: over 3 years
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Cost
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😁 Excellent prompt customer service
I've had to contact pickaweb on 3 occasions over the last few years when experiencing technical difficulties (including a site hack) and they have been extremely prompt and helpful in sorting things out and providing me with a satisfactory solution.

The price is good, the RV sitebuilder is fairly easy to use for your average half decent computer user, but the service and support I have found exceptional.

What I also like is when you're on the 'online support chat' the support staff dont' work to a script, you actually feel like you're talking to 'real' people, which in this day and age is a pleasant change.
📅
mervyn (contact@e...) / ecoteer.com
⏳ Time Hosted: 2 to 3 years
Global rating
😁 very efficient service
Pickaweb technical support answered my on-line chat query promptly and rectified the problem at once.
📅
Jerome Fonin (jeromefonin@y...) / netservsarl.net
⏳ Time Hosted: over 3 years
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😃 Services are good and helpdesk is very responsive
I have used many hosting services and have found pickaweb.co.uk very professional. WE still have a problem with Paypaland electronic payment because for security, our bank and paypal have set a US$ 60 limit on payments. We would like to know if it is not possible for clients to make payment by bank transfert for new services.
For technical services, we have been very satisfied so far.
📅
sarah (sarahholmes54@a...) / 451q
⏳ Time Hosted: under 1 month
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Cost
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😃 Customer support have proved to be very useful using the live chat, got someone in less than 30seconds!!! Was helpful and quick and very patient.
Thank you
📅
GR (grdesign@l...) / grhosting.co.uk
⏳ Time Hosted: 1 to 2 years
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😁 pickaweb are very helpful
Pickaweb now carry quite a domains for me and packages, the service is very good and the staff are always very quick to try and resolve any problems that you might have at that point in time.

I have taken many upgrades to my account and will more than likely stay with Pickaweb as they offer a competitive service with fantastic customer service which is important to me as a client.

I especially like the live chat function that they provide for support and they are continually looking to improve the services they offer.

thank you pickaweb.

GR
📅
Ryan Hart (ryhart18@g...) / psm2.co.uk
⏳ Time Hosted: 2 to 3 years
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😁 Fantastic hosting company!
Pickaweb, is by far the best hosting company that I have come across! No matter what you're looking for, Pickaweb has got it. Big or small website, Pickaweb can handel it.

I have been with Pickaweb for over 2 years now, and I haven't had any problem caused by them. The only problems are caused by myself which Pickaweb are fast to resolve the issue.

Customer service is great! Technical support always understands my quires and are very happy to help.

I strongly recommend Pickaweb to anyone who wants web services.

I deeply doubt that I can find another hosting provider, which could offer great price and fantastic support, as Pickaweb!
📅
Sulaiman Kuthubdeen (sulaiman@g...) / gizmaestro
⏳ Time Hosted: 1 to 2 years
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😁 Pickaweb is an brilliant!!!
I have used Pickaweb for over years ago. Their service quite strong and quick. And I always pleased to choose pickaweb, Their Support quite fast as well Pickaweb is a very helpful service and their support has been excellent level they work like legendary level. Visca el Pickaweb (Long Live The Pickaweb)!
📅
timefory (daniel.jjames1@g...) / timeforyouswansea.co.uk
⏳ Time Hosted: under 1 month
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😁 This whole system is great! Constant support 24/7 is brilliant and its great you can actually talk for someone to help you with any topic, unlike some other companies. The price is really affordable (just the same as my other provider, moonfruit), but the features and services offered are much more advanced than my other provider! I am using pickaweb for all of my websites from now on as the client has full control, with help from professionals! Steve in support was great!

Thanks a lot!
📅
naranja (neilmontgomery@m...) / besite-productions.com
⏳ Time Hosted: over 3 years
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😁 Continual outstanding service over many years
Pickaweb have proven to be a magnificent service provider with unfailing support, available immediately 24/7. They are a very professional team, the service is easy to use and it is very competitively priced. Always highly recommend and have a growing list of affiliates.
📅
Attila Fricz (info@h...)
⏳ Time Hosted: 2 to 3 years
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😁 First class from every aspects, support is always available within a few minutes and they work not just find the way how can they refuse customers like many others.
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-anonymous- (-no email-) / mugsnmore.co.uk
⏳ Time Hosted: 3 to 6 months
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😁 Superb Customer Service!
I have to say that PickaWeb offer by far the best customer service! I have just finished a webchat at gone 1am - where else can you get service like this???? Not many places! Their prices are extremely reasonable considering you get all this added service!
📅
kevin smith (kevin@z...) / topspec-hosting.net
⏳ Time Hosted: over 3 years
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😁 Good company, nice poeple to deal with, very rare any down time in fact cant remember the last time the servers were down.
📅
Yvonne Drysdale (info@c...)
⏳ Time Hosted: over 3 years
Global rating
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😁 excellent support. just has some covnersatiosn wih steve re my site and he was very helpful.
thnaks
📅
James Adams (jamescharlesadams@g...) / totalretrogaming.com
⏳ Time Hosted: 3 to 6 months
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😁 So very helpfull :)
Very helpful, I can design a site but the things they have helped with back end are so useful, cannot praise them enough :)
📅
Marco Sandeman (marco@i...) / irregularfilms.com
⏳ Time Hosted: over 3 years
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😃 Great service, but improvements possible
Firstly, the customer service is excellent and superbly fast. There was a time when my websites kept going offline for no reason (unlike recently where it has been reasonable). This was a nuisance, but the problem was always remedied very quickly. The control panel, for a mid-level techie like myself, is somewhat foreboding and I've seen other panels where everything is much more user-friendly and clear. There are also other sites which have a better price-memory ratio. However, I've had a website with you for many years now so you can consider me generally satisfied.
📅
Nike Olaoye (nike.olaoye@p...) / pronatura-nigeria.org
⏳ Time Hosted: over 3 years
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😃 Pickaweb is satisfactory
Pickaweb technical support has been very helpful everytime I have problems. The response time is quite prompt
📅
satheesh (sati@a...)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Customer Relation
😁 Best support
customer support is excellent with all modes. Much appreciated. Timely help. Online support is very helpful.But if they give remote assistance then it would be better. We need more advanced functionalities like apps for iphone or some thing like that.
📅
JUDITH GOTHARD (judithgothard@s...) / pudseysqueaker.co.uk
⏳ Time Hosted: 2 to 3 years
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😁 Alwasy there when you need help 5*
Amazing customer support always there when you are having problems or not quite sure what you should be doing, I dont know what I would do without them as I am learning more from their technical support team all the time, also the tutorials are excellant, provides easy step by step help on how to do things. Brilliant keep up the good work guys!
📅
Chris (chris.vegaeducation@g...)
⏳ Time Hosted: under 1 month
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😁 Briliant online support with Pickaweb.co.uk
I was very impressed with the responsive and high quality online support from Pascale (Sales) and Sam (Technical) via the online chat facility.

My request was tricky and involved both sales and technical advice at the same time. Sam invited Pascale to join us... and between the three of us, everything was resolved efficiently and effectively. Sam actually undertook the technical changes required on my behalf and I was up and running within minutes.

This service has renewed my faith in Online Support and Pickaweb has been considerably better than my experiences with similar facilities offered by other companies.

Chris (West London)
📅
-anonymous- (jasonkavan@h...) / jasonkavan.com
⏳ Time Hosted: over 3 years
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😁 Great Support
Issue with my DNS servers. Support was quick and identified and resolved my issue swiftly. Working in IT myself, I value this type of service.
📅
Tommy Hemmingsson (mail@a...) / safarilodges.com
⏳ Time Hosted: over 3 years
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😃 I am very pleased with the technical support. The sales department is constantly failing to respond to my mails.
📅
-anonymous- (-no email-)
⏳ Time Hosted: 1 to 3 months
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😁 Excellent service. Easy to use. Great customer support. I would definitly recommend. Great low prices.
📅
-anonymous- (-no email-)
⏳ Time Hosted: 1 to 2 years
Global rating
😁 patient and understanding
brilliant service by Lynne to complicated and ill put query by me. she sorted it out, was patient and understanding. full marks.
📅
lester forbes | lester@l...
⏳ Time Hosted: over 3 years
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😁 Excellent Customer Service/ Tech Support
I've used other hosts before, I know very little about building websites but i can get by with a wordpress blog... my past experiences have been terrible with other companies, the tech support consisted of some young man with an attitude problem who mocks you if you ask questions!...

Pickaweb tech support i've found are very useful. any question, any problem, they explained everything clearly and didn't make me feel like a moron for asking a question :)

exactly the help i needed for my website's thank you! I'll continue to buy my domains from pickaweb.
📅
jamie.strachan@hotelstayuk.com | jamie.strachan@h...
⏳ Time Hosted: over 3 years
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😃 Fantastic Live Help & Great Service
We have been working with Pickaweb for years, have many domains and different packages with them.

Their Live support is second to none. So helpful.

I cannot remember the last time our website was down. Never had any problems with Pickaweb, they are a pleasure to work with.
📅
sunil (sunil@m...) / muscatlife.com
⏳ Time Hosted: 1 to 2 years
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😉 Customer Support
Problem solving support from Pickaweb online is excellent. Today Also I have faced one problem while sending messages. And Laise with one of the customer excutive Ms. Lynne he extended her great support to me to solve this issue and because of that I could solve it with minimum time bound
📅
Ryan Hart (ryhart18@g...) / psm2.co.uk
⏳ Time Hosted: 1 to 2 years
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😁 Always great service from Pickaweb!
I have been with Pickaweb for nearly 2 years now. I have found them extremely helpful in every way, no matter if I want an additional feature or have a minor server issue.

Honestly I have never had a major server issue;only a minor one which I caused myself, Pickaweb were very quick to resolve the issue.

I would recommend Pickaweb to my clients and friend/family!

Great pice, great features, great service!
📅
Tarry154 (tarrybarriball@b...) / randbbuildingconsultantsltd.com
⏳ Time Hosted: over 3 years
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😁 Simply the best company to deal with
Simply the best service I have ever had dealings with and cannot find fault with them for support or contactability.
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Cambridge Computer Shop | webmaster@c...
⏳ Time Hosted: 1 to 2 years
Global rating
😞 Pretty shocking service. Been using Pickaweb for over a year and previously had an html/ css based site. Switched to a PHP/MySQL site with the same package and started to get outages on the server. Traffic load balancing was altered to rectify this, but site is now very slow when there's just a couple of users on it. Trying to install an SSL cert on the site, which wouldn't integrate properly, so bought one through their site, as it simply stated: will be added within 10 minutes. Been 5 hours now. Spoke to support who say that I need a dedicated IP address- note, nowhere on this site does it say that. On top of that, it doesn't say on their site that there's no-one there on a Sunday to complete the cert's purchase, even though it clearly states 10 minutes to integrate in black and white on the site. Hmm, new laws come in to force in UK this year, covering such mis-selling and unsubstantiated claims. However, this a US company, with support who all have US accents (if your [read more...]
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db (db@j...) / vvv.co.uk
⏳ Time Hosted: over 3 years
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😠 I cannot advise enough NOT to use pickaweb they are American and don't ever have a supervisor to help with your problem. You ring and the person you ring can't help you the only way is pickaweb live chat where they are obviously chatting to 10 others at the same time so it takes 3 hours to then be disappointed.

We have never ever been able to log on to pickaweb without having pickaweb alter our log in details.

Totally not acceptable and no support (willing to provide more inf)
📅
Mat (no-reply@n...)
⏳ Time Hosted: under 1 month
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😠 I signed up for the 14 day trial without paying anything so i could test drive there servers for a personal website i own.

There was problem after problem.

1) My domain was updated within just hours and the website was showing fine, every few hours for several days it kept switching back to my parked domain name page. The DNS updated as i done a DNS lookup online and there was definately an issue with pick a web not the dns.

2) Once it seemed to have worked a day later same thing happened again. I spoke to there live support about 15 times within 5 days on a range of problems.

3) My website was playing up, i develop in php, mysql and kept getting loads of strange errors that i never encountered on any servers i have used previously. On further inspection i noticed they had register_globals on! this is something that should not be turned on and is recommended to be off for security purposes. So i asked could i create my own php.ini file and said yes it took about 20 minutes
📅
Andrew Jury (andy@n...)
⏳ Time Hosted: over 3 years
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😠 I have been with this crowd almost since it started. They have been pretty good up 'til now. However, as from last week I have had all of my multiple sites hacked. One twice and after a password change initiated by them! Some of my clients are in the legal profession so I have no option but to transfer out to other providers. Sorry guys! I take security very seriously, but I suspect they do not.

Shame really...
📅
Geoff (geoff.mayo@s...)
⏳ Time Hosted: over 3 years
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😠 Recently site was hacked for a 3rd time in as many years. Despite them denying it, reports elsewhere show that they suffered a major attack. Two days later and my website has been rolled back TWO MONTHS which I guess is when they last did a backup. They say their servers are based in the UK but a simple tracert query shows a Chicago data centre.

They promise an uptime of 99.9% but my logs show that currently it's 99.4% this year, and that's only the times I've checked, and doesn't include hacker downtime, so in reality it's likely to be much lower.

Tech support has been diabolical to the point where questions are ignored and textbook answers given.

They've gone downhill big time. It's such a shame as the products they offer for the price are great: they clearly cannot support such services.

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