This review cover a general impression of pickaweb.co.uk product features like reliability, support, data center, price & more. Brand #3580, listed since .
Most Recent Customer Reviews
Support was very good and fast. Ive had a problem for three days and nobody could fix it then Adam first with cPanel and then Bradley with webmail. Thank you Bradley and Adam
Absolute Best Customer Service.
Fast, Efficient and extremely good value.
Absolute Best Customer Service.
Fast, Efficient and extremely good value.
Most highly recommended for peace of mind.
This is an outrageous bad hosting company, who are incompetent and so arrogant that they do not believe they need to provide any level of support.
Talking to support is like talking to a sullen teen-ager, who is sulking because they have been caught out and refuse to co-operate.
In the 35 years (yes, really 35 years), I have been in the computer business, I have never been treated so badly.
I pay a fair amount of money for 5 sites with static IP addresses, which I pay for.
They made a mistake, and they "migrated" my site.
Not only did they not tell me they were doing that, but they then decided to change my FTP password, copy the wrong website to my area, AND change the IP address. They did not tell me.
I got hundreds of calls from clients asking if we had gone bust, as Pick A Web were displaying a website from nailtools.com
I contacted them. The first guy was surprisingly frank, and told me they had migrated the server badly, apologised and said he would get it fixed within [read more...]
About PickaWebPickaweb was formed in the year 2000 and its one of the pioneers of web hosting in the UK.
Wholly owned by our original team, Pickaweb has demonstrated consistent growth in the subsequent period by offering low cost, high quality domain & hosting services.
By concentrating on the Small to Medium Sized Enterprise (SME) market Pickaweb has established itself as a key player in this market by maintaining a high value offering in terms of service & reliability through our relationships with major suppliers such as Tucows & CPanel.
Our services are backed up by our friendly & knowledgeable 24 hour support team who are at hand to support you via phone, live chat or email.
Products and services we offer include:
Web hosting: High quality web hosting services with 24x7 technical support via chat, phone and email.
All our packages come with the latest features including cPanel control panel to manage your hosting account in real time.
Domain Names: Instant domain name registrations. We have registered thousands of domain names and are experts in the field.
We also offer reseller hosting plans, virtual servers (VPS), dedicated servers and website builder.
All our servers are located in state of the art London datacentre.
We offer 24x7 support via phone, chat and email.
Find our more about Pickaweb at https://www.pickaweb.co.uk
- IPS TAG - How to change the IPS-Tag of your UK domain name ... - How to change the IPS tag of your UK domain names to tranfer it to a new domain registration provider.
- Web Hosting Prices | Hosting and Domains Pricing | Pickaweb - Web Hosting Prices and Domain Name Prices. List provided by Pickaweb.co.uk with full pricing for hosting and domain services.
- VPS Hosting | Cheap UK Virtual Private Servers | Pickaweb - VPS hosting from leading host Pickaweb. Have more control and resources with a virtual private server. Full root access, UK based and 24x7 support.
If you manage this brand, you must be logged in to update your promotions!
Add your promo code
I had a problem with some php code which they were more than happy to sort out for me.
Over all iam very happy with pickaweb great price, great service at a price i wanted to all with cpanel hosting."
Really great company.
It is brilliant being able to contact their support team via chat.
It has been great so far."
I now have a fully up to date hosting package and had my sites all back up and running thanks to pickaweb.
I have had to contact support a cuple of times and they have responded quickly and with really accurate info as I make website very well, but hate dns records when routing complex mail systems too. They have helped me get everything back up and running and continue to impress. So far I would recommend pickaweb to any startup reseller for features and value for money.
Add your own testimonial
This form is used exclusively for positive feedback, for a regular review click here
The decision to venture out on your own and chart a path to success is no doubt exhilarating and liberating, and that goes double for small businesses that are the offspring of the business owner’s passion (most of the best ones are). But that doesn’t mean that the nitty-gritty aspects and logistics of starting a business can get tossed by the wayside.
One of the first and most basic tasks in today’s business climate that will surely be on your new small business checklist is getting a functional and engaging website up and running. You’ll be faced with important decisions when creating your businesses website, but lost among fonts, images, layout, navigation trees, and other design choices is one that can make or break your fledgling ... [search all pickaweb.co.uk news]
Pickaweb.co.uk is a leading provider of superior UK web hosting for business, web designers, developers & individuals.Chat to us now - available 24x7
Account started from June, 2009, having already 2467 tweets with 7856 followers and 2504 friends. See recent tweets:
About: UK´s Best web hosting, reseller hosting, VPS, cloud servers domain names, website builder & much more with free 24x7 support https://www.pickaweb.co.uk
Pickaweb - UK Web Hosting Provider account is having 2155 likes, talking about them 8 peoples.. See recent facebook statuses:
About: Pickaweb is a leading UK web hosting provider offering its services since the year 2000. We offer:Shared hostingDomain namesReseller hostingVPSDedicated ServersWebsite builderOur friendly & knowledgeable team are here to help you whatever you need. We are here 24 hours a day, 7 days a week.You can find out more about us at our web hosting blog. Pickaweb.co.uk/blog
Pickaweb Ltd account is having 180 followers and 249 plus one count. See recent Google+ Posts:
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
Add your own review [Toggle to basic/advance form]
Completely rubbish web hosting service. I have used them for the past few years to host my website. I've had many issues in the past but the most recent have been the final straw. Regular server outages causing my site to go offline, emails to go missing, and ultimately me losing business and having my reputation damaged. Support is all outsourced, command of english is minimal at best, they don't seem to even understand the problem let alone be able to do anything to resolve them. This has happened the last 5 days in a row and it's too far, I am taking my business elsewhere. Pickaweb sucks - do not use them.
since 2002/03 pickaweb has never let me down. the people behind be it sales or tech have always over delivered.
I think this company is fantastic.
Great hosting plans, I do not have excellent knowledge of coding, so would have to pay alot of money to create a website for our fishing club. However with RV Site Builder which comes with the hosting plans, I am able to create a fantastic website.
I have had only 2 big issues - one was that I couldn't add multiple image folders, this took quite some time to resolve but pickaweb kept at it and eventually sorted it out.
Fantastic customer relations!
Among all the good features that pickaweb offers, its customer service is the best I have ever came across. Saturday night, sunday morning, doesn't matter when, their chat operators are always available, and they always solve the problem! thank you!
just very good all around
value for money
easy to use
very nice site templates
I've had to contact pickaweb on 3 occasions over the last few years when experiencing technical difficulties (including a site hack) and they have been extremely prompt and helpful in sorting things out and providing me with a satisfactory solution.
The price is good, the RV sitebuilder is fairly easy to use for your average half decent computer user, but the service and support I have found exceptional.
What I also like is when you're on the 'online support chat' the support staff dont' work to a script, you actually feel like you're talking to 'real' people, which in this day and age is a pleasant change.
Pickaweb technical support answered my on-line chat query promptly and rectified the problem at once.
I have used many hosting services and have found pickaweb.co.uk very professional. WE still have a problem with Paypaland electronic payment because for security, our bank and paypal have set a US$ 60 limit on payments. We would like to know if it is not possible for clients to make payment by bank transfert for new services.
For technical services, we have been very satisfied so far.
Pickaweb now carry quite a domains for me and packages, the service is very good and the staff are always very quick to try and resolve any problems that you might have at that point in time.
I have taken many upgrades to my account and will more than likely stay with Pickaweb as they offer a competitive service with fantastic customer service which is important to me as a client.
I especially like the live chat function that they provide for support and they are continually looking to improve the services they offer.
thank you pickaweb.
Pickaweb, is by far the best hosting company that I have come across! No matter what you're looking for, Pickaweb has got it. Big or small website, Pickaweb can handel it.
I have been with Pickaweb for over 2 years now, and I haven't had any problem caused by them. The only problems are caused by myself which Pickaweb are fast to resolve the issue.
Customer service is great! Technical support always understands my quires and are very happy to help.
I strongly recommend Pickaweb to anyone who wants web services.
I deeply doubt that I can find another hosting provider, which could offer great price and fantastic support, as Pickaweb!
I have used Pickaweb for over years ago. Their service quite strong and quick. And I always pleased to choose pickaweb, Their Support quite fast as well Pickaweb is a very helpful service and their support has been excellent level they work like legendary level. Visca el Pickaweb (Long Live The Pickaweb)!
Thanks a lot!
Pickaweb have proven to be a magnificent service provider with unfailing support, available immediately 24/7. They are a very professional team, the service is easy to use and it is very competitively priced. Always highly recommend and have a growing list of affiliates.
I have to say that PickaWeb offer by far the best customer service! I have just finished a webchat at gone 1am - where else can you get service like this???? Not many places! Their prices are extremely reasonable considering you get all this added service!
Very helpful, I can design a site but the things they have helped with back end are so useful, cannot praise them enough :)
Firstly, the customer service is excellent and superbly fast. There was a time when my websites kept going offline for no reason (unlike recently where it has been reasonable). This was a nuisance, but the problem was always remedied very quickly. The control panel, for a mid-level techie like myself, is somewhat foreboding and I've seen other panels where everything is much more user-friendly and clear. There are also other sites which have a better price-memory ratio. However, I've had a website with you for many years now so you can consider me generally satisfied.
Pickaweb technical support has been very helpful everytime I have problems. The response time is quite prompt
customer support is excellent with all modes. Much appreciated. Timely help. Online support is very helpful.But if they give remote assistance then it would be better. We need more advanced functionalities like apps for iphone or some thing like that.
Amazing customer support always there when you are having problems or not quite sure what you should be doing, I dont know what I would do without them as I am learning more from their technical support team all the time, also the tutorials are excellant, provides easy step by step help on how to do things. Brilliant keep up the good work guys!
I was very impressed with the responsive and high quality online support from Pascale (Sales) and Sam (Technical) via the online chat facility.
My request was tricky and involved both sales and technical advice at the same time. Sam invited Pascale to join us... and between the three of us, everything was resolved efficiently and effectively. Sam actually undertook the technical changes required on my behalf and I was up and running within minutes.
This service has renewed my faith in Online Support and Pickaweb has been considerably better than my experiences with similar facilities offered by other companies.
Chris (West London)
Issue with my DNS servers. Support was quick and identified and resolved my issue swiftly. Working in IT myself, I value this type of service.
brilliant service by Lynne to complicated and ill put query by me. she sorted it out, was patient and understanding. full marks.
I've used other hosts before, I know very little about building websites but i can get by with a wordpress blog... my past experiences have been terrible with other companies, the tech support consisted of some young man with an attitude problem who mocks you if you ask questions!...
Pickaweb tech support i've found are very useful. any question, any problem, they explained everything clearly and didn't make me feel like a moron for asking a question :)
exactly the help i needed for my website's thank you! I'll continue to buy my domains from pickaweb.
We have been working with Pickaweb for years, have many domains and different packages with them.
Their Live support is second to none. So helpful.
I cannot remember the last time our website was down. Never had any problems with Pickaweb, they are a pleasure to work with.
Problem solving support from Pickaweb online is excellent. Today Also I have faced one problem while sending messages. And Laise with one of the customer excutive Ms. Lynne he extended her great support to me to solve this issue and because of that I could solve it with minimum time bound
I have been with Pickaweb for nearly 2 years now. I have found them extremely helpful in every way, no matter if I want an additional feature or have a minor server issue.
Honestly I have never had a major server issue;only a minor one which I caused myself, Pickaweb were very quick to resolve the issue.
I would recommend Pickaweb to my clients and friend/family!
Great pice, great features, great service!
Simply the best service I have ever had dealings with and cannot find fault with them for support or contactability.
We have never ever been able to log on to pickaweb without having pickaweb alter our log in details.
Totally not acceptable and no support (willing to provide more inf)
There was problem after problem.
1) My domain was updated within just hours and the website was showing fine, every few hours for several days it kept switching back to my parked domain name page. The DNS updated as i done a DNS lookup online and there was definately an issue with pick a web not the dns.
2) Once it seemed to have worked a day later same thing happened again. I spoke to there live support about 15 times within 5 days on a range of problems.
3) My website was playing up, i develop in php, mysql and kept getting loads of strange errors that i never encountered on any servers i have used previously. On further inspection i noticed they had register_globals on! this is something that should not be turned on and is recommended to be off for security purposes. So i asked could i create my own php.ini file and said yes it took about 20 minutes [read more...]
They promise an uptime of 99.9% but my logs show that currently it's 99.4% this year, and that's only the times I've checked, and doesn't include hacker downtime, so in reality it's likely to be much lower.
Tech support has been diabolical to the point where questions are ignored and textbook answers given.
They've gone downhill big time. It's such a shame as the products they offer for the price are great: they clearly cannot support such services.
Trademarks, logos & names are properties of their respective owners and protected by law.