PhilWebServices review

This review cover a general impression of philwebservices.com product features like reliability, support, data center, price & more. Brand #3830, listed since .

Most Recent Customer Reviews

-anonymous- (-no email-)
Time Hosted: 1 to 2 years
Global rating
Worst provider.

Website always down. Every month we have a problem with them. The longest period that we don't experience any trouble is 4 months I think.

Poor customer support.
-anonymous- (socialmarketing@p...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
Affordable and Reliable Hosting in the Philippines
I've been using Philwebservices.com as my web hosting provider, and I am happy with it. All these negative reviews were not updated. I am currently a customer of Philwebservices and I truly I can say that my site has no downtime from day one. I always call their customer support if I have questions.
Terry (terrytsy@g...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
hosting frequenty down
I have been with Philweb for 3 years already. Our website is frequently down (weekly/monthly) even after their recommendation for upgrade. I am definitely moving to another provider. My patience was already used up for the 3 years of always calling their attention on the matter and slow response and action.
Hello Terry, I’m sorry you had a bad experience. We’ve been in business for more than 10 years, we serve thousands of customers, and we strive to create the best possible service for the community.

I can see that this is an outdated review but I opt-out to respond to inform you that we value your feedback, and rest assured that your concerns before are addressed.

We thank you for being our customer for three years, and we hate to see you go. I hope we can still meet in the near future, because I want to share to you how much the company has improved.

Thank you and more power!

-Mike Eden

Marketing representative (philwebservices.seo04@gmail.com, ).
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Overview

About PhilWebServices

Philwebservices Incorporated is a Philippine-based company established way back in 2003 by a highly astute visionary who recognized the plethora of opportunities waiting in the outsourcing services industry. With the strategic foresight to tap the skills and enthusiasm of young and gifted minds in the field of Information Technology, fresh graduate students and on-the-job trainees are among the very first employees of PhilWeb. The company started out as an affiliate program and eventually branched out and expanded its product line to include web hosting services. Having recognized the viability of investing in a number of handpicked students who displayed exceptional skills and passion for computer and web technology, PhilWeb provided extensive trainings and learning opportunities for qualified individuals to further hone skills and harness latent potentials.

Through this innovative approach, the company was able to provide optimum quality services to highly satisfied clients as well as maintain an impeccable reputation in the industry all throughout its years of operation. As the demand for web-related services continue to escalate in the highly fast-paced global economy, we offer our best practices, experiences and superior tools to be able to efficiently and proficiently cater to every client’s unique requirements. Today, PhilWeb Services offer a wide range of web technologies and solutions within the four key areas of focus: Web Hosting, Outsourcing Services, Web Development and SEO Marketing.

We take great pride in the fact that we constantly strive to establish relationships with our clients as a mutually satisfactory partnerships. Our work ethics are guided with the philosophy to consider excellent and quality services as the highest priority. This can only be achieved by gathering together the best minds, superior skills and the cutting edge technology available today. Seamless collaboration is the core value of every single interaction we have with our clients, which continually guides the way we communicate, behave and perform to help our clients meet goals and better keep up with the ever-changing world of business and technology. In fact, majority of our accounts today are long-term clients and referrals, which we believe, says a lot about us.

Today, PhilWebServices is widely recognized to be among the leading providers of web hosting solutions in the Philippines and outsourcing services in the global arena. We cater to a number of highly diverse trades, ranging from modeling companies and entertainment businesses to industrial and multi-national corporations. We offer our clients industry-specific solutions without the complexities and cost of maintaining their own IT staff. What makes us unique is our unwavering commitment to provide above par services by deputing a dedicated IT staff that works as an extension of their very own operation, even from across the globe. We believe that this is the only way to maintain quality and personalized service that would best satisfy our clients.

PhilWebServices holds the portfolio of over 700 clients in numerous geographical locations across the globe including USA, Australia, Canada, France, UAE, IRAQ, Saudi Arabia, Denmark, and HongKong. Such dramatic growth and expansion over the 5-year period can unmistakably be considered as a true testament of our unswerving dedication to continuously perform and deliver services beyond our clients’ expectations.

Our Mission and Values

Innovate.
Collaborate.
Excel.

These are the three words that best define our company and shape our mission, values and methodology. Our success is ultimately measured by the success of our clients – greatly relying in our superior ability to think outside the box. We are highly capable to innovatively and creatively solve our client’s most pressing and complex problems with the passion and unwavering focus that enables our client to excel, and thereby earning us the title of a “strategic partner”.

Mission
It is our mission to:

Collaborate with our clients, and work closely with them as their web solutions partner.

Innovate with our clients, and constantly find new ways to improve efficiencies, capture market share, strengthen partnerships and retain customers.

Excel with our clients and achieving success defined by our client’s success, while building mutually-satisfying relationships that last.

The worth of this framework is how we translate it into our own personal work ethicz and then extend it to our teams. It provides a reference for everyone as to what our company is all about and encourages each team member to cast aside outdated approaches.

Values
While PhilWebServices Global Solutions Inc. has continually and consistently performed with integrity and values. Today’s business generation is all too often tempted to redefine and restructure their values, relative to their competition or according to the circumstances of the times. That is why we consider the expression and adherence to values to be more critical than ever.

More than just a string of words or perfunctory promises, our values embody the principles that guide our company through challenges and changes. They essentially reflect our spirit and articulate a code of behavior that guides us with a hand of integrity in everything we do.

The words listed here are our core values. They guide all employees by providing a common set of principles that define how we work with and treat our clients.

Our Experience

Having delivered hundreds of projects to highly satisfied clients for over five years, we possess the expertise and experience of handling both big and small projects for clients spanning all continents of the globe. Despite the fact that distance is one of the primary concerns in outsourcing services, we make sure to maintain constant communication for all our clients at all times. In fact, you will probably feel like you are simply dealing with a programmer next door! We have investment in state of the art communication technologies to ensure that your dedicated IT staff will be at your beck and call. In our strong commitment to maintain an above average level quality of service, our staff will work at your specified working hours. This means even if you are based halfway around the globe and at different time zones, we tailor our working hours to best respond to your requirements and preferences.

With the mission to provide all our clients comprehensive web presence solution for all types of business and industries, our team of professionals strives to deliver quality service that is a step beyond the client’s expectations. Through our years of operation, we have helped companies with superior end-to-solutions end web solutions from start to finish. We accomplish client’s goals by focusing on three important aspects of business growth: defining goals and prospects, conversion or implementation of all these goals and prospects, and most importantly customer retention.

The World Wide Web offers you a vast universe of opportunity, information and potential. We offer our extensive experience and technical expertise to help you recognize, tap and take advantage of every possible opportunity to propel your business success further. Our team of IT professionals regularly undergoes stringent trainings to constantly hone their skills and offer you that high quality service that you have come to expect from PhilWebServices.

Our Culture

Dedicated to making a difference

PhilWebServices Global Solutions Inc. is a company based in the Philippines that specializes in several disciplines of web design and technology sector. Our company put great emphasis on offering quality customer service as well as in building long-term business relations with our clients. In fact, it is not surprising to note that a large fraction of our clientele today are from the same clients who have retained our services over the years as well as from the referrals made by high-satisfied clients. Our extensive experience in this industry has motivated us to maintain a high level of personal service at reasonable rates. We consider repeat business and the rapidly growing list of satisfied clients as the ultimate gauge of our success.

We have a strong commitment to understand and put high priority on our client’s motive to increase sales and profit in every project we evaluate. We tailor our business solutions to generate a strong positive impact on all our client’s “bottom line”. It is indeed true that technology can work magic for a company, but only with the right approach and commitment to delivering measurable results. These are two of the core philosophies that we maintain in every aspect of the company’s technology implementations.

Our Quality Policy

Quality is not an accident but a result of high intentions, intelligent direction, sincere effort and skillful execution.

Quality Assurance, How We Achieve It?

Quality assurance, when applied to web solutions essentially describes the process of implementing stringent quality control standards and working to improve the processes that are used in production of industry-specific solutions. When quality assurance is well implemented, a web solution product delivers progressive improvement.

Our quality assurance includes a close involvement with defects and as well as their resolution. Quality assurance identifies the problems discovered through use of quality control test cases, but also finds problems uncovered through more general reviews and ad hoc usability and consistency testing.

Our process of quality assurance takes an active role in getting problems fixed; demanding schedules for the fixes, explanations for the problems, as well as working to eliminate the type of problem in the future -- these are all common actions.


Our culture revolves around total customer satisfaction. All our staff members display the same level of commitment to our core values as they continually strive to provide quality and dedicated service to all our customers. However, we also acknowledge the fact that to be able to satisfy our clients, we must first seek to satisfy our employees. For this very reason, we continually challenge every employee to recognize the ever-evolving process of learning, to excel and pursue professional development and personal growth. These efforts are important to empower them to be able to confidently and proficiently meet new challenges and provide rewards for their achievement. All our highly competent staff is required to undergo regular trainings to ensure we will be able to provide optimum quality service that we have been known to provide through the years.

In the aim to maintain good camaraderie and strong team spirit, the PhilWebServices family also enjoys team dinners, outings and parties as our way of valuing the importance of recreational activities to enhance productivity and interaction among members. At PhilWebServices, we stand by the principle of accomplishing our mission without compromising our core values and integrity. Please see our Careers page to check on the employment opportunities that await you.

How We Work

Based in one of the widely-recognized outsourcing hub in the globe today, PhilWebServices Global Solutions Inc. is a Filipino-owned company comprised of a highly talented team of web consultants, writers, seasoned programmers, creative designers and marketing professionals. These individuals were carefully handpicked, all known to possess exceptional proficiency in almost all spectrums of web technologies.

Through the years, we have employed a business-driven approach that has clearly made us stand out from the rest of our competitors. Our clients enjoy the services of a Dedicated IT Staff that are assigned to solely focus on the needs and demands of a particular project. This means, you can expect quality and efficient service as you will be able to directly interact with the team of professionals on a daily basis. We have assiduously built and cultivated a strong reputation of bringing highly positive returns on investments for all our clients. So if you are really serious ensuring your web success, we can help you get there. We offer first-rate web designs, strategic thinking, personal attention, real world results – all at competitive prices.

All employees of PhilWebServices place high respect on the confidentiality of information shared by our clients and guarantee its safekeeping. All accounts are bound with confidentiality clauses and non disclosure policies to ensure total privacy and discretion for all our clients. Our personnel are assigned to cover different shifts, which mean you can definitely expect 24/5 hours live service, technical and sales support from Mondays thru Fridays and 24 hours response time on weekends. Our company has invested in a number of communication tools that also include USA phone and local lines to provide instant and convenient access every single time.

We take pride in the fact that we can confidently deliver LARGE projects in SMALLER time frames. Through getting our services, our company becomes an extension of your organization, delivering up-to-date results and efficient service all the time.

We always bear in mind that any type of website, whether corporate, e-commerce or a personal one should gain the benefit of maximum production that will easily convert into queries and sales as well as the advantage of important intangible benefits such as brand building. By outsourcing our services, you will be able to have ready access to a pool of resources and have more time to focus on your core business activities as you leave us to handle the technical aspects of your business.

Be part of our highly valued roster of clients and discover the PhilWebServices Global Solutions difference today.


OUR SERVICES

Domain and Hosting
Top Level Domain (TLD) Registration
PH Domain Name Registration
Email Hosting
Linux Server Hosting
Windows Server Hosting

Brochure Website Development
Brochure Sites Main
What Is a Brochure Site?
Basic Brochure Sites
Advanced Brochure Sites
Content Management
Flash Enhancements

Ecommerce Development
Ecommerce Main
Standard E-Commerce
Advanced E-Commerce
E-Commerce Maintenance
Payment Integration
E-Commerce Consulting

Application Development
Applications Main
Advanced Reporting
Store Customizations
Process Automation
Database Development
Content Management

Online Consulting & Strategy
Online Strategy Main
Advertising Consulting
Search Optimization (SEO)
Pay-Per-Click Consulting
Website Tracking
Online Collateral Design

Email Marketing Campaigns
Email Marketing Main
Email Campaigns
Email Templates
Newsletter System
Writing Services

Multimedia Development
Multimedia Main
Flash Presentations
CD and DVD Presentations

Corporate Identity & Print
Logo Design
Business Collateral
Brochures & Fliers
Presentation Materials
Media Kits

Website Maintenance Plans
Website Maintenance Plan
Website Maintenance Program
Server Management
Payment Gateway Services
Ecommerce Management

Related links

  • Blog - Philwebservices - Oct 7, 2015 ... What is Cloud Hosting? Today, there are several computing technologies which have been designed and employed in different companies.

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Website research for PhilWebServices on September 2, 2006 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
SuperSaver Plan A  $3.00/mo. 1 GB5 GB
SuperSaver Plan B  $5.00/mo. 2 GB5 GB
SuperSaver Plan C  $8.00/mo. 3 GB5 GB
Enterprise Plan A  $14.00/mo. 5 GB5 GB
Enterprise Plan B  $20.00/mo. 7 GB5 GB
Enterprise Plan C  $28.00/mo. 1 GB25 GB
Reseller Plan A  $69.00/mo. 5 GB5 GB
Reseller Plan B  $138.00/mo. 5 GB125 GB
Reseller Plan C  $207.00/mo. 5 GB5 GB

Contact information is managed by philwebservices.com representatives philippine_partners@yahoo.com , philwebservices.seo4@gmail.com , philwebservices.seo04@gmail.com [login] Claim this businessCreate a free account to manage philwebservices.com listing!

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Targeting: Philippines

TestimonialsCustomer testimonials

"hi! I know how hard it is to find a reliable web hosting providers these days. So I would like to share by experience with PhilWebServices.

I have been with this provider from almost 6 months now, I think. So far, their team has proven to be quite guide in offering assistance. Of course, having the chat support is quite a big help, especially if you don't want to bother with phone calls and waiting for emails.

I am very satisfied with the service I'm getting and at reasonable rates too. But then again, its so easy to find cheap hosting service these days, but a dime a dozen on reliable hosts such as PhilWebServices you can depend on.

Cheers."
Mimi Santillian ( -no email- ) / myboracay.com
"I have been to a number of web hosts in the past, but PhilWebServices was the only Philippine web hosting company that was able to give me real value for my money.

Affordable packages and prompt reliable service are always the two primary considerations for me. This simple equation that they offer are the reasons I've no more plans of changing hosts."
Beverly Arbiol ( -no email- ) / www.b-arbiol.com

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Social Networks

https://plus.google.com/+PhilwebservicesOutsourcing
About: PHILWEBSERVICES, INC. is one of the pioneering and leading companies in the field of Information technology in the Philippines. Putting forth its passionate and highly-skilled team of experts, PHILWEBSERVICES, INC. evolved into a provider of outsourcing services such as web and email hosting services, web design and development, online marketing, and software and mobile development for both local and foreign companies.Services Offered:Web Design and DevelopmentWebsite HostingSEO and Digital MarketingSoftware DevelopmentMobile DevelopmentFor more information, visit our website: www.philwebservices.com or read our about page.
Philwebservices Inc. account is having 4 followers and 15 plus one count. See recent Google+ Posts:
philwebservices.com GPlus Icon
- As President Aquino said in his welcome speech for the Cebu edition of the ongoing Asia-Pacific Economic Cooperation (Apec) Summit, “I hope that, apart from my welcome, you will be able to feel the warm welcome of the Cebuano people, who are renowned for their Cebu brings out its best for Apec 2015
- The Cebu-IT BPO roadmap aims to generate $2.4 billion in total revenues and around 150,000 employees by 2017. According to economist Perry Fajardo, the challenge for Cebu is to get at least 20 percent of the national BPO and KPO (or knowledge process ... It’s time to move up
http://philwebservices.com/blog Blog added on Sep, 2015, with total 8 articles, language en-US. See recent blogs summary posts:
- WordPress Web Design Philippines - WordPress Web Design in the Philippines WordPress started in 2003 with a single bit of code to enhance the typography of everyday writing and with fewer users than you can count on your fingers and ...
- SEO Service Agency | A Company in the Philippines - Search Engine Optimization Consultants: Helpers for Grasping Success Google has really perfectly set the pace in SEO or Search Engine Optimization especially in page ranks as to the fact that most of ...
- Cloud Hosting in the Philippines - What is Cloud Hosting? Today, there are several computing technologies which have been designed and employed in different companies. It is indeed undeniable that cloud computing and hosting services ...

ReviewsCustomer Ratings

The quick stats of PhilWebServices profile shows a note average of 2.1 out of 10, counting 9 opinions. (few listed on the top of the page)
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steve (steverice@y...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
Most worst hosting and SEO company PhilWebServices.com
Our domain was always offline, we paid SEO and never got results, they let you believe good keywords, no one is looking for, our sales drooped by 600%, d not use PhilWebServices.com for hosting and SEO, because SEO they cannot do at all.

Steve
Hello Steve,
Thank you for your feedback, and I'd like to let you know that we value your responses as this could improve our services.

I apologize still if you had problems before; as this is an old review this maybe different now. I also wanted to share that SEO is a long-term process that could take more than six months based on the level of competition.

I am writing this message in 2015, and I wanted to tell you that for more than 10 years on this industry the company have progressed well without forgetting our roots of its past. We will never achieve what we are now without you.

Finally, I'd like to thank you for being our customer before, and I hope we can meet in the future.

Yours Truly,

Mike Eden

Marketing representative (philwebservices.seo04@gmail.com, ).
Andy Gee (rehit.it@g...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
Absolute Pants
How did this company go from being so good to so awful? Well, to start with they had one blazing fast server with dual quad core xeon processors enough ram to sink a battle ship and an excellent uplink to the net. They then proceeded to fill this server with 600+ domain names (some of which should really be on a dedicated server) and they never expanded their infrastructure. Using Google's webmaster tools I can see my domains load slower than 96% of all other websites and I experience database connection errors and downtime daily. They have recently rented a new server which was promised to be an end to the problems which it may have been, had they decided to keep the old server but no, everyone had to update their nameservers and take a backup of their site to move to the new server before they switched it off. Luckily I caught the single email from them explaining what would happen but had I missed it, 7 days later the server was switched off. Today I have bought a reseller package [read more...]
Hello Andy,
Thank you for being our customer for a year, and I apologize still if you had bad experience.

Although, this is an outdated review I greatly appreciate your feedback. I assure you that we are serious in improving our services, and we take the necessary actions to solve any issues in a timely manner.

Thank you for being part of our journey, and we will never be what we are now without you.

More power to you!

Sincerely,

-Mike Eden

Marketing representative (philwebservices.seo04@gmail.com, ).
thelastsamurai (thelastsamurai@g...)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
philwebservices.com is a scam
This web services company is so frustrating. I had a project which was done by their programmers. First of all the quality of their work just sucks. I hired 2 programmers to finish my website. They quoted my website to be finished in just 1month, but it was finished for 3 months instead, so much money and time was wasted on my part. By the time they finished my site, it was full of bugs that I had to redo my website specifications and simply quit their services. So much of my money was wasted. I learned my lesson. Better give my projects to well known freelancers.
Hello Thelastsamurai,
Thank you for sharing your review and experience. Although this is an old review, I still appreciate your feedback and I want to clarify that we take into account any issues, and discuss with the team - on how we can improve our service better.

Writing this message this 2015, I am proud to say that Philwebservices has become one of the top outsourcing providers in the Philippines.

Finally, I am thankful for being our customer before and I hope we can meet personally in the near future.

Sincerely,

- Mike Eden

Marketing representative (philwebservices.seo04@gmail.com, ).
Corey (philippinediver@y...)
Time Hosted: 3 to 6 months
Global rating
very dissapointed
I am very disappointed with this company. The site is down at least twice monthly and usually when I am right in the middle of a edit of a wordpress file so both the new post and site completely disappears. Wastes lots of time. Better to find another host as I will be doing shortly.
Hello Corey,
Thank you for your feedback. Although this is an outdated review, I'd apologize still if you experience problems before.

Rest assured that if there are issues, we make sure that we solved them in a timely manner in such a way that it won't affect our customer's overall satisfaction.

We thank you for being part of our journey, and I hope we can meet each other in the near future.

Yours Truly,

Mike

Marketing representative (philwebservices.seo04@gmail.com, ).
Lloydsd (lloyd.sandiego@g...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
Philwebservices.com is a lousy host.
I've been with philwebservices.com for years now. i've also hosted/referred a lot of clients on their server. when i started hosting my sites in their server their service is quite good. there are a few minor downtimes but very minimal. one thing i don't like about them is that they implement sanctions without warning. there was a time our account was suspended for having too many sql queries. i'm well aware that they did not specify an amount/cap for such. Another thing to hate about them is their incompetent tech support. Recently Our site has been down for more than a week due to A LOT of technical problems on their side. they kept giving out false figures about their progress on their restoration though as if they we're working very hard to restore everything. WTF! i'm really pissed off with their server. And what's worst, whenever i send them an email, a pm or a call no one is answering.
Hello Lloyd,
Although this is an old review, I'd like to thank you for your feedback, I am sorry to learn that you had experience before.

Philwebservices has been in this industry for more than 10 years, and we appreciate feedback since this could improve our service better. Customer satisfaction is important to us.

In behalf of the company, I thank you for being our customer for years, and I hope we meet in the near future.

Thank you for being part of our journey!

Sincerely,

Mike

Marketing representative (philwebservices.seo04@gmail.com, ).
Danny Condecido (dannyco618@l...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
My website is down for more than 12 hours and yet no clear explanation give and not provided ( not even explain why this service breakdown happened).

The customer service initially got live chat but after a while they remove the technical chat with only sales left open. I called them and someone i spoke to is saying they will be able to fix it in an hour and also said they will call me again but never did.

They have several occassions of downtime with no specific reasons that really affected my business. I will be changing my hosting vendor and will never take Philwebservices services anymore. Will also not recommend them to anyone who would like to host their website.

Below are the actuall communication i have with them, this was after more than 12 hours of downtime:

Dear Valued Client,

We Sincerely Apologize for the inconvenience this has cause your business.

Status in dns_zone table of your domain (it is configured to 2) it messed up the configuration of the [read more...]
Hello Danny,

Although this is an outdated review, I'd like to thank you for your feedback. We really hate downtime, and as a hosting provider we make sure that this will not happen.

Philwebservices has more than 10 years experience as a hosting provider and domain registrar, and I would say that the company has kept its promise in delivering quality products and excellent customer service.

Thank you for being part of our journey and more power!

Yours Truly,

-Mike

Marketing representative (philwebservices.seo04@gmail.com, ).
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