Phi 9 review

This review cover a general impression of phi9.com product features like reliability, support, data center, price & more. Brand #17476, listed since .

Most Recent Customer Reviews

Paul Rubin (paulrubin2@y...)
Time Hosted: over 3 years
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Features
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So far all of my interactions with the support team has been wonderful. They are very helpful in getting my project up and running!
-anonymous- (myly@b...)
Time Hosted: over 3 years
Global rating
I have been hosting few corporate web sites with phi9 and really happy with their service. Those guys are great and always willing to help.
I would recommend them to all peoples who need high uptime and stable service!
Chris Chad (-hidden-)
Time Hosted: 2 to 3 years
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Good for beginners!
As a beginner i passed couple of hosting companies and finally selected Phi9 web hosting because understood that is the right place. With appropriated personal and many stable features I can relax now and develop my content without headache.
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Overview

About Phi 9

About Phi 9

We are on a mission to provide innovative, value-added technology solutions. We provide stable and reliable products with phenomenal customer service. We empower our customers for online success by providing both quality and quantity. We work with our customers, NGOs and local NPOs on social and environmental projects.


Our Philosophy
Our name and logo are derived from the mathematical number ‘Phi’ or ‘ϕ’ which represents the ‘Golden Ratio’. Phi exists in nature, architecture, engineering and everyday life; in fact, the double helix structure of our DNA follows Phi. Together with 9, the highest single digit integer, we provide innovation, elegance and unlimited possibilities to rocket your business forward in the digital age.


Our People
Our most important resource - our heart and soul - is our people.
We value creative, innovative and dynamic individuals who are passionate about what they do.
We are proud to offer exciting work environments in 3 countries (and growing).
We cross-train and develop our employees to move both horizontally and vertically within the company, positioning Phi 9 as a lifelong career.
We value innovation and a culture that embraces change.
At Phi 9 we embrace diversity and believe that everyone has the potential to change the world.
We are a global family where open communication, well trained employees and a “just say yes” attitude consistently provides a phenomenal experience for our customers.

Our Customers
We believe in customer empowerment. Our customers are our greatest asset and we take their needs and feedback very seriously. If you are ever less than 109% satisfied, contact us immediately. We won’t rest until your problem is resolved.
We aim to connect every customer and every problem with a real human connection. Whereas our competitors direct customers to an online database to solve their own problems, at Phi 9 you can count on a real person to resolve your issue.

Our Product
Stability is our number one priority. We realize that time is money and that downtime means lost revenue. To ensure 99.97% network uptime, we have sourced the most reliable hardware in the industry. We work with our data centers to ensure that every server has dual redundant hard drives and dual redundant uninterruptible power supplies. This translates to no downtime, even in the case of a power outage or a hard drive failure. Our servers automatically rebuild after a drive failure and seamlessly switch power sources in the event of a power outage.
We have gone to great lengths to design an intuitive and streamlined interface. However, customers occasionally still have questions or need support. To ensure that we exceed the expectations of each and every customer, our phenomenal support team provides 24/7/365 e-mail support. Our team members embrace the philosophy “there is no such thing as a stupid question.” If your issue is big or small, we look forward to helping you.
We strive to be as transparent as possible with all aspects of our business. With Phi 9, you can expect straightforward pricing, policies and information. If we don’t know something, we will find out for you.

Our Commitment
As a privately owned company, we strive to provide value-added products and services to our customers rather than focusing on quarterly earnings.
We strive to satisfy our customers 109%. We are not happy until we have exceeded our customers’ expectations.
Our commitment to our clients to provide affordable premium services using the most advanced technology available. This not only allows us to provide consistently phenomenal service but contributes back to the web hosting community with new and innovative breakthroughs.

Our Community
At Phi 9, we believe that helping others is not only good business, but everyone’s business.
A percentage of all sales go toward sustainable charity programs in the United States and abroad.
We empower our employees to give back to the local community by collaborating with local NPOs and NGOs.
Phi 9 works together with Kiva.com to eradicate poverty in the developing world.
Together we can enable people, even in the most remote areas of the world, to create better lives for themselves and their families.

Our Planet
As a California company, we are intimately tied to our environment.
We source equipment, servers, data center facilities and vendors who share our sustainable and socially conscious philosophy.
Every aspect of our servers and our data center have been optimized to decrease carbon emissions. Because it is impossible to be completely “green,” we work with the Arbor Day Foundation to offset our carbon footprint by planting trees.

phi9.com Facebook Cover
Website research for Phi 9 on April 8, 2012 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Unlimited Linux (Premium) featuresFull PHP, Perl, Python, MySQL support
Unlimited disk space and bandwidth
JAVA/JSP/Ruby on Rails available
Additional backup space
Plan URL : http://www.phi9.com/compare?type=linux
$6.99/mo. unlimitedunmetered
Windows - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
ASP Unlimited (Premium) featuresFull ASP.net and addon features
Full WebMatrix and MSDeploy support
Unlimited databases
Unlimited disk space and bandwidth
Additional backup space
Plan URL : http://www.phi9.com/compare
$9.09/mo. unlimitedunmetered

Marketing information is managed by mmartin@phi9.com [login] | Last company update:

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Targeting: Canada, United Kingdom, United States

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Social Networks

https://www.linkedin.com/company/phi-9-llc
About: Windows and Linux web hosting services with revolutionary customer service. At Phi 9 we guarantee you will be pleased with the value of our service. Your website will be in great hands, giving you time to do what you do best: run your business. The revolution begins Summer 2011.
Phi 9, LLC (est. 2010) is a Privately Held entity having 6 followers on LinkedIn and 51-200 employees, industry Internet.
No official account on Google+ yet!
Phi 9 Blog  Using Wordpress version 4.2.10. Blog added on Apr, 2012, with total 12 articles, language en-US. See recent blogs summary posts:
- Gambling in the cloud: Cloud-based gaming and the casino industry - Industry giant IGT continues to champion cloud gaming “Cloud storage and hosting is the wave of the future.” It's a claim that's been bandied about constantly for the past few years. Judging by the ge
- Make your wordpress blog bulletproof. - Make your wordpress blog bulletproof. Security in WordPress is taken very seriously, but as with any other system there are potential security issues that may arise if some basic security precautions ...
- Cloud Hosting - Phi 9 is proud to announce the transition of all of our servers to a Cloud Hosting enviornment. Cloud hosting is a groundbreaking emerging technology that allow many machines to act as one unified sys

ReviewsCustomer Ratings

The quick stats of Phi 9 profile shows a note average of 9 out of 10, counting 44 opinions. (few listed on the top of the page)
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Bob Orton (-hidden-)
Time Hosted: 1 to 2 years
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Phi 9 highly recommended!
My website can not connect to mysql, then I contacted customer support. They replied me in 5 minutes and resolved my issue. I will keep using this host!
Steven Gorge (stevengorge@y...)
Time Hosted: over 3 years
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customer service is awesome
There are always going to be some sort of issue with a new account, but I must say that the support team is "bar none" the best. I would recommend Phi 9 to anyone that wants powerful / reliable hosting with no limits. Oh yeah, the price is right!
Molly King (mollyking@g...)
Time Hosted: 2 to 3 years
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phi9 is very fast!
My previous host Godaddy was very rude, arrogant and unsupportive. I was in search of a good Windows host quite some time. Searching for one that really suites your need is very difficult I found. After stumbling upon phi9 i was really impressed by the level of their support. They not only migrated all my sites off previous host, but also setup my all asp.net applications. Their answers were precise and to the point. I am glad I found these guys. Years of suffering of changing hosts over and over is finally over. Thanks to these guys.

Cheers.
Molly King (-hidden-)
Time Hosted: over 3 years
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Truly the phenomenal support
My previous host Godaddy was very rude, arrogant and unsupportive. I was in search of a good Windows host quite some time. Searching for one that really suites your need is very difficult I found. After stumbling upon phi9 i was really impressed by the level of their support. They not only migrated all my sites off previous host, but also setup my all asp.net applications. Their answers were precise and to the point. I am glad I found these guys. Years of suffering of changing hosts over and over is finally over. Thanks to these guys. Cheers.
Bryan William (bryanwilliam2@o...)
Time Hosted: over 3 years
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Great Services!
Phi 9 has been great since i started hosting websites with them. All avenues for support has been wonderful and prompt. whenever i need assistance they are there to help and will not leave me until I am satisfied.
-anonymous- (iulian.nastasia@g...)
Time Hosted: 1 to 2 years
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Great untill they decided to blackmail
From time to time Phi 9 resorts to blackmail. They have charged us twice for invoices and when we brought the issue up they went dead, turned off all services and stopped responding. The company does not have a phone number, email address or any way of contact. No matter what department we called we ended up talking with the same person that was very rude. Most likely this is a one person company.

The service is okay, but if the guy decides at some point that you can pay more or if he makes a mistake, then expect to be treated really bad and lose everything you have on his server.
Michael Cole (Michealcole2@o...)
Time Hosted: 1 to 2 years
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You are the Best!
I was involve in the computer business for 30 years. I used services from many web hosting. And phi9.com is the one who can provide me the BEST support. I am very happy with their service and high quality hosting!
Bryan William (-hidden-)
Time Hosted: 2 to 3 years
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Phi9.com support is awesome :)
I had encountered 3 problems during setting up my website. The support fellow took care of them very fast.
This assures me I made the right choice by hosting phi9.com.

Thank you Phi9!
Adam Brown (addiebrian@o...)
Time Hosted: over 3 years
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Best Reseller Hosting!
I have reseller class hosting from Phi9.com 1-3 years ago. They provides reliable and affordable hosting plans with maximum features and excellent customer support. Best in service and support really outstanding Support is also best in my knowledge always immediate response when i contacted them and with patience they answered all my queries. Phi9 is doing a good job. I'll always recommend for web hosting.
Henry Brian (henrybrian2@o...)
Time Hosted: over 3 years
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Very Happy with Phi9!
I like Phi9 because it makes it easy for amateurs to setup websites quickly, but they also have more sophisticated services and support for those who have the skills and want to push their limits. Their prices are also extremely competitive and I'm very happy with the value for the money I'm getting with Phi9!
Andy Johnson (-hidden-)
Time Hosted: over 3 years
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Outstanding Web Hosting
I am using Phi 9 since six years. Phi9's servers are very stable and reliable. Maintenance is announced up-front with regular status updates but this happens about once every 6 months. Issues are detected and resolved pro-actively. Their support rocks. It's consistently responsive, fast and competent. Yet, they are affordable and offer a wide range of plans for every taste. Based on my good experience with them I have extended my domain and hosting usage with them.
Thang (-hidden-)
Time Hosted: 2 to 3 years
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Phi 9 is best yet!
Phi 9 is my fourth web-hosting service. Signing up was easy and access to FTP was immediate and file uploads impressively fast. Initial problems with trying to use a transferred domain and adding a new one with them were quickly resolved. Their support is unbelievably attentive with persistent email dialogs and live support was excellent. Phone support wait times are much shorter than other hosting sites I've had to deal with. My only observation is that the cPanel menus lack some intuitiveness but clicking on every title that looks like it might be a link will eventually get you where you want to go.
Alden Wilson (-hidden-)
Time Hosted: 6 mo. to 1 year
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Outstanding Hosting!
I first heard of Phi9 webhosting when i was searching for a new hosting provider that could handle ASP Development Language. The experiences I have had with former hosting companies can not match up to the sheer performance that Phi9 has given me. They are very fast and professional when answering your questions and go the extra mile to help you out with the problem that you may have. I like very much that they give bigger discounts then most other web hosting companies out there today and also that they offer a 90 Day Money Back Guarantee. I wish I could rate them more then 5 Stars because they deserve it ! Phi9 keep up the good work ! You have a lifelong customer in me.
Abel Alder (abelalder@o...)
Time Hosted: 2 to 3 years
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Phi9 is cool!
It is more than two years now I use Phi9 as my Hosting Server. I am really very content and pleased and I have never any reason to change that. I faced only minor problems that all have been solved immediately by an always very friendly employee of the support department.
I would with no hesitation, strongly recommend Phi9 to any other in need of a Server.
Thank you Phi9 and my compliments for the very very good work!
-anonymous- (danielharry685@y...)
Time Hosted: 6 mo. to 1 year
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Reliable Shared Hosting
Phi 9 has given us great service at a reasonable price. I have only service issue that required a ticket. They had it fixed in less than an hour. You can't beat that for service.

Also Great customer support. They were able to look into my Wordpress.org and fix the issue I was having with Wordpress.
Ron Tripiano (rontripiano@g...)
Time Hosted: 6 mo. to 1 year
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Best VPS Hosting
Been with them for several years. Currently have two VPS, hosting several domains and have had nothing but good experiences. Great staff and excellent response time. In terms of up server time, it is about 99.9% absolutely no complaints.
Ronny (rlambotte@m...)
Time Hosted: 1 to 2 years
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HTTP Error 503. The service is unavailable.
Can't get a hold of support, sites are down. Getting "HTTP Error 503. The service is unavailable." Live chat is OFF LINE, phone number won't accept incoming calls. There is no way to get in contact with Phi9.
-anonymous- (albertotexas@l...)
Time Hosted: 1 to 2 years
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phi9 is awsomealbertotexas@live.com
I've used PHI9 since I designed my first site myself. Pricing is competitive, uptime & speed reliable, and the best tech support around. Phi9 now hosts all my sites, and I can't be happier. Saw the question earlier -- they're located in S.D. California.
-anonymous- (donaldseattle@l...)
Time Hosted: 1 to 2 years
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Excellent price for excellent service.
Excellent price for excellent service.

Their Live Chat is EXCELLENT!

can not beat the price for shared hosting.

I have 6 accounts (and growing) with them.

Server farm is in Texas I think.
-anonymous- (nielmanhattan@l...)
Time Hosted: 6 mo. to 1 year
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Awsome VPS service from PHI9
I had problem Arvixe. They always suspended our VPS several hours without inform. I moved to Phi9 really helpful. Tech support by chat can solve very quick. Since I used it is zero down time. Please keep it up like this forever. Thanks.
-anonymous- (michaelkensas@l...)
Time Hosted: 2 to 3 years
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Love this host - always talk to real people and low wait times, if any. Great service and assistance. Hosting my clients here too.
-anonymous- (leelondon@l...)
Time Hosted: 6 mo. to 1 year
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Amazing Customer support.
Amazing Customer support and ofcourse my sites have been up for last 6 months without any downtime.

i mean they just help out with anything... even if it's not related with the hosting.

Thanks so much guys! you Appreciate this.
-anonymous- (jonvcanada@h...)
Time Hosted: 6 mo. to 1 year
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I had problems with my other host and PHI9 stepped up and moved my sites for me and now all of my problem with server speed, scripts not working and etc. are gone. Phi9 saved my butt more than once. I am happy to post this to say thanks.
-anonymous- (valbavaria@l...)
Time Hosted: 1 to 2 years
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This is truly a web host that I can recommend if you’re looking for a good plan with a low price-tag. I have a fairly small website (I guess) with text, images and videos and it has almost never been down and the site loads fast.
-anonymous- (tomsizmoreparis@l...)
Time Hosted: 6 mo. to 1 year
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Years of suffering of changing hosts over and over is finally over
my previous host Godaddy was very rude, arrogant and unsupportive. I was in search of a good Windows host quite some time. Searching for one that really suites your need is very difficult I found. After stumbling upon phi9 i was really impressed by the level of their support. They not only migrated all my sites off previous host, but also setup my all asp.net applications. Their answers were precise and to the point. I am glad I found these guys.

Years of suffering of changing hosts over and over is finally over. Thanks to these guys. Cheers.
-anonymous- (tanakatokyo@l...)
Time Hosted: 6 mo. to 1 year
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Phi9 simply amazing.
I was blown away. This was simply amazing. The first time I attempted to establish a connection to a SQL database on my old host, it took three weeks of back and forth to work out the bugs. And they created a complete – do it from scratch – tutorial in less than a day! (which can be found at http://blog.phi9.com/publishing-through-visual-studio-or-visual-web-developer/) If this is the type of service phi9 gives on a daily basis, they’ve got a customer for life!

Thanks so much Phi9!!
-anonymous- (liamboehm@g...)
Time Hosted: under 1 month.
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friendly service
Just after one week of starting my subscription with Phi9, I am truly impressed with their efficient, prompt and friendly service and I have started to notice the difference. It looks that shifting from my old hosting provider (who has many domains parked there) was a good decision.
-anonymous- (ecarzoli@m...)
Time Hosted: 1 to 3 months
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they’ve been excellent.
Moved my hosting to them a couple of days ago – very happy at how responsive they were from the point of sale to dealing with a couple of setup hiccups. Prompt during the live chat, quick action on issues, and the site panel is easy to use and my site loads fast. I do hope they remain consistent with their performance going forward, but so far they’ve been excellent.
-anonymous- (sonyasullins@g...)
Time Hosted: 1 to 2 years
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phi9 deserves its premium name.
With too many companies today using self superlatives which is very often quite dettached from reality, it’s a fresh breeze to see a company that stands up to its mission – phenomenal support!! As a newbie in the internet development world, they really assisted me on my desperate days and nights, always with an e-smile, and very fast (usually on an hourly basis!!) and efficient. And the hosting itself also deserves its premium name.
-anonymous- (ara@r...)
Time Hosted: 1 to 2 years
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Phi 9 has exceeded my expectations.
I’m very happy that I switched to Phi 9 from a previous host and have experienced excellent technical support. Website loads extremely fast. Phi 9 has exceeded my expectations.
-anonymous- (rick@r...)
Time Hosted: over 3 years
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I am glad I noticed phi9.
Impressed with phi9. The control panel at dobby.phi9.com makes creating sites and mail accounts easy. My initial domain was available immediately and the sub sites I’ve created are also available instantaneously. Publishing with WebMatrix has worked very well, requiring only a click in the control panel, a username, password, and a download of the settings file to set up.

I had a corrupt WebMatrix installation on one computer and phi9 provided useful guidance to find the problem. Another time I was trying to use a feature that Microsoft had deprecated and I was seeing a timeout in my application. Jonathan not only found the cause of the problem, but also coded, and tested a workaround.

The combination of WebMatrix and phi9 has kick-started my web development and I’ve quickly published a couple of applications with database and e-mail support. It’s probably more than we deserve for the price, but it is the kind of service we all expect, and I am glad I noticed phi9.
-anonymous- (davidccruz@h...)
Time Hosted: 6 mo. to 1 year
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Phi9 provides phenomenal service!
Phi9 provides phenomenal service! Going through the process of tranferring a website and domain to them, I had several questions, as well as issues with the previous host. Phi9 was not only very quick to respond to each of my inquiries, but helpful and even offered advice on occasion based on their own experiences. And what a stark contrast between Phi9 and the previous host with respect to the control panel tools, navigation of the website & domain management areas, and offerings of services…Phi9 exceeds my expectations!!
-anonymous- (iceyt1981@g...)
Time Hosted: 3 to 6 months
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Their technical support is excellent
Phi 9 did an awesome job for me, creating two websites under a time crunch for me. Their technical support is excellent and my pages load very quickly. A very impressive team!
-anonymous- (jennifer.soule@a...)
Time Hosted: 1 to 3 months
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they know what they're doing
Well I've only been with them for a month and I'm so far very satisfied ! Their support is amazing, they answer when you need them, they follow up with you and they fix your problem promptly, they know what they're doing !
-anonymous- (ckldesigns@g...)
Time Hosted: 1 to 2 years
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Phi9 has been an excellent choice for our business. We recently switched hosting to Phi9 and the entire process went smoothly. It was extremely efficient and professional. The technical support team answered questions in a timely manner and addressed our specific company needs. Our website is so much faster. We are very satisfied with Phi9 hosting and highly recommend them!
Brett Jones (brett_jones@m...)
Time Hosted: 1 to 2 years
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I have been developing in C# for past three years for American company and have tried ever hosting firm in both US and Russia for asp.net services. In terms of hosting, we tried Lunarpages, Arvixe, Discountasp and Godaddy but we always kept switching because these hosters were not good for supporting their products

I was really sick and tired of changing group projects from one company to another. Few months back I found Phi 9 after quick googling and that changed the whole ballpark of economical and premium hosting. I tried to evaluate them and now i think it’s the time to send a review of their service.

Pros:
- Latest asp.net, foundation & mvc
- Very fast server response. i was really amazed, when i asked, they told me that they have some semi-cloud cache servers that make your pages very fast
Above & beyond amazing technical support, very knowledgeable; funny thing happened when i forgot to update mvc pointed and they fixed it.

Cons:
- NONE so far

Very happy with my [read more...]
Rita (dr-rita1@h...)
Time Hosted: 6 mo. to 1 year
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phi9 is the best host ever!
Personally, I was a little bit skeptical to try out PHI9 primarily because of their promised 99 days money back gurantee & uptime. That just seems impossible. With that aside, my personal service through this company has been very great. In fact, the uptime has almost literally been at that 100% percent mark. So much so that the small moments of system update intervals can be overlooked very easily. I also should mention the great customer service, you really can not get a better team that than.I would say if you can get past the uptime guarantee you will have no problem with this web host provider. For this reason and their awesome support I’ve given them a five star. Hope this helps someone.
Christopher (chrisp89@g...)
Time Hosted: 1 to 2 years
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Phi9 has my back
I’ve used many hosting companies over the years. Most of them promised near 100% uptime, great support, yada, yada. And it was all just marketing. No one delivered on their promises. Support was spotty. I felt very much like I was on my own. Until earlier this year when I got fed up with my last hosting company, and found PHI9.com. They actually deliver on what they promise. They really do. For example, I’ve always done my own coding. But a customer asked me to use DotNetNuke. I couldn’t get it installed (my fault I realize now). So I contacted support. These guys wrote a tutorial in about an hour, sent it back to me and posted it in their blog! This is typical of PHI9. They not only host, they support. They take the time to educate! I originally signed up for just three months, thinking I’d be disappointed and move on. When it came time to renew, I signed up long term! I love these guys. I know you will too! I think I’m a PHI9er for life! I’m not on my own anymore. Phi9 has my [read more...]
-anonymous- (-no email-)
Time Hosted: under 1 month.
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Well I've only been with them for a month and I'm so far very satisfied ! Their support is amazing, they answer when you need them, they follow up with you and they fix your problem promptly, they know what they're doing !
Michael Mahrle (mmahrle@s...)
Time Hosted: 1 to 3 months
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Best webhosting & support in the world!
I had a MS Office Live Small Business account for several years. With the changeover to Office 360, I decided that I would move my site elsewhere. Built it using DNN and then went in search of hosting. I came across Phi 9 in the Webmatrix hosting list. I liked that they were (relatively) nearby, at least in the same time zone, and I liked their approach as described on their website. So, I signed up and used webmatrix publish to upload my dnn installation. However, it wasn't quite as simple as that sounds. Due almost entirely to my inexperience in setting up a domain, there were some problems getting everything working. When it became obvious that I needed some help, I used Phi 9's live chat. I did so with some trepidation based on my previous experience with other chat help. What a difference! Phi 9's live chat help personnel are helpful, knowledgable, pleasant, and most of all, extremely competent and able to help. Phi 9 is IMHO flat out great.
-anonymous- (-no email-)
Time Hosted: 6 mo. to 1 year
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Control Panel
I have never had such an amazing experience with a web hosting provider. I love that their support is around 24 hours a day. Literally, i can email any time day or night and they are there. The 24 hour live chat is great and the North American team makes it so easy to communicate with them. These guys have been in the industry for years and it really shows. I will be with phi9 for years!
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