Peak 10 review

This review cover a general impression of peak10.com product features like reliability, support, data center, price & more. Brand #5985, listed since .

Most Recent Customer Reviews

-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
Lately, Peak10's sales people and their operations or implementation teams are experiencing a "complete" disconnect or lack of communications between themselves. For example, sales will offer a service or an additional service without explaining all the details to you the customer. You will only learn of an issue or a surprise after you are contacted by the operations team to implement whatever it is your purchased.

The sales teams make mistakes, because it seems whoever reviews their contracts does not do so at a level that puts them in the shoes of the operations/implementation teams. At least they honor their contracts so far, even it the error is against them.

Another problem is you can expect to find yourself with a new salesperson every six to 12 months. Even if you get a good one, like we did about two years ago, they don't stay long. Ours left to sell real estate after working at Peak 10 in sales.
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Overview

About Peak 10

Peak 10 is a managed services company with world-class data centers. It delivers scalable, economical and reliable solutions for hosting and managing complex information technology infrastructure. The company’s expert team embraces the industry's evolving technologies by adopting and tailoring solutions such as virtualization and cloud-based services as part of its robust managed services offering. Its strong customer focus, financial stability, geographic diversity and technical strength attracts market-leading companies such as LendingTree, Global Knowledge, Carnival Cruise Lines, Pergo, Healthways and Churchill Downs. Peak 10 is SSAE 16 audited and helps companies meet the requirements of various regulatory compliance acts such as Sarbanes-Oxley (SOX), HIPAA, PCI and Gramm-Leach-Bliley (GLBA).

Peak 10's customers enjoy the accessibility of a local provider and the security of geographically diverse organization; the personal relationship of a small company and the resources of a large organization; the expertise and performance of a national player and the trust and attention of a local partner. Simply stated, Peak 10 clients receive outstanding service, without sacrifice.

Peak 10 is in growth mode and has the financial strength and positive investor vision to pursue opportunistic expansions pertaining to geography and services. The company's primary financial partner, Welsh Carson, has private equity and investment banking expertise with extensive experience in the information technology and communications industries.


Peak 10 prides itself on providing the highest level of service and support available. Our values reflect that dedication not just in how we operate our business, but also in how we treat our clients, partners, fellow employees and visitors.
These values underlie the culture of our company:

Professionalism
We do our best to hold ourselves accountable to our customers, our fellow employees and ourselves.

Teamwork
We believe that, if we work together, we achieve higher levels of success.

Openness
We believe our communication must be direct, honest, tactful and timely.

Respect
We treat everyone with integrity, courtesy and dignity.

Humility
We take our work seriously, but not ourselves.

Innovation
We relentlessly strive to improve.

Urgency
We act with determination and decisiveness.

Why Peak 10

Leading data center operator and managed services provider.
Peak 10 is the leading independent data center operator and managed services provider delivering scalable, economical and reliable solutions for hosting and managing complex information technology infrastructure. The company operates world-class data centers in multiple key markets.

Fully redundant infrastructure that is reliable, scalable and secure.
Peak 10 owns and operates multiple high performance data centers that are supported by highly skilled technical personnel 24 hours a day, seven days a week. All of Peak 10’s state-of-the-art data centers are engineered with multiple levels of security, uninterruptible power, redundant HVAC systems, fire suppression and around-the-clock monitoring and management.

Resources of a large company, service level of a local business.
Peak 10 has the financial stability, geographic diversity and technical strength of a large organization and the service level and market commitment of a local business.

Customer focused.
Customer service and support is at the very foundation of Peak 10’s business philosophy and corporate mission. The company combines its tier-one facilities and complete array of managed services with localized engineering and support to build lasting, mutually beneficial customer relationships.

High-performance private network.
Peak 10’s private network utilizes multiple tier-one Internet carriers with a fully meshed backbone consisting of multiple OCx connections that provide reliable connectivity and fast performance. In addition, each data center facility deploys between three and five carrier agnostic SONET fiber connections for maximum dependability and redundancy.

A Good Corporate Citizen.
Peak 10 is doing its part to be a good corporate citizen and is continually identifying ways to operate its facilities more efficiently, thus minimizing power use and its overall carbon footprint. Learn more about Peak 10's green initiatives.

Financially stable organization built for the long-term.
Peak 10 has the industry’s strongest balance sheet and income statement and enjoys a solid forecast for long-term growth and continued profitability. This financial stability allows the company to better serve customers and expand operations over time.

Marriage of technology and talent.
Through industry and technology expertise plus collaborative, customer-focused relationships, Peak 10 helps its customers achieve and sustain measurable results. Peak 10 stands ready to put its talented people, proven processes, and world-class data centers to work for your businesses.

Maximum returns.
Peak 10 allows companies to lower costs, improve service levels, meet regulatory compliance and increase revenue growth by maximizing internal IT resources and ensuring the security and availability of complex technology infrastructure.

Diverse and growing customer base.
Peak 10 features one of the industry’s premiere and diversified customer portfolios, covering organizations of all sizes and industries. These customers include Siemens, Pergo, Lending Tree, Kentucky Farm Bureau, ILD Telecommunications, Global Knowledge, Churchill Downs, Broyhill Furniture and Richmond Cold Storage.


Peak 10 Network Infrastructure

All of Peak 10's world-class data centers are interconnected by a high performance, fully-redundant private network that ensures the security, integrity and availability of our customers' business applications and technology infrastructure.

Our network infrastructure provides customers with reliable connectivity and fast performance and includes around-the-clock monitoring, notification and reporting.

We utilize multiple Tier-1 Internet carriers with multiple fully-lit OCx connections. In addition, each data center facility deploys multiple carrier-agnostic OCx connections for maximum dependability.

Peak 10 Data Center Information

Peak 10 owns and operates multiple world-class data centers supported by highly skilled technical personnel 24 hours a day, seven days a week. All Peak 10 data centers are engineered with multiple levels of security, uninterruptible power, redundant HVAC systems, fire suppression and around-the-clock monitoring and management.

Security
Each Peak 10 facility is engineered with a minimum of five levels of security:

Level 1: Proximity card access with PIN is required to enter the building. You are not yet in the data center.
Level 2: Proximity card access with Biometric (fingerprint) scan is required to enter the data center.
Level 3: All hardware is secured in a locked cage or steel mesh cabinets fitted with combination locks.
Level 4: Video surveillance cameras are placed throughout the facility.
Level 5: Staffed 24x7x365.

Uninterruptible Power
Each Peak 10 data center is engineered with an uninterruptible power system and backup generator to deliver seamless power. In the event of a commercial power failure, our isolated UPS system will provide immediate backup power until our diesel generators take over the load and continue operation of the center.

Redundant HVAC
Peak 10 utilizes best-in-class environmental units to control and monitor the temperature and humidity in each data center facility. Our redundant HVAC system keep the average temperature in each data center at 70 degrees Fahrenheit to ensure a consistent operating atmosphere for your mission critical technology infrastructure.

Fire Suppression
Peak 10 data centers utilize dry-fire suppression systems that can be deployed manually, or by a sequence of three failures anywhere in a data center zone. Each Peak 10 facility is also fully equipped with smoke and heat detection sensors as well as fire doors and handheld gas-based fire extinguishers.

Other Facility Facts

Custom-sized Private Cages, Single or Half Cabinets
AC Power (20-100A 110-208V, Multi-Phase, Custom)
24x7 Customer Access with 24 hour staff and security
Customer Work Stations with Phone and Internet Access
All Peak 10 data centers are SSAE 16 audited


Peak 10 Data Center Locations

Peak 10 offers customers the advantages of owning their own data center and the benefits of outsourcing to an industry leader. It provides the hardened infrastructure and engineering expertise to keep company's technology assets local as well as secure and available.

Peak 10 owns and operates world-class data centers in multiple markets.

Charlotte Data Centers
Three world-class data center facilities with more than 33,000 square feet of raised floor.

Jacksonville Data Centers
Two world-class data center facilities with more than 19,000 square feet of raised floor.

Raleigh Data Centers
Two world-class data center facilities with 20,000 square feet of raised floor.

Tampa Data Centers
Two world-class data center facilities with more than 27,000 square feet of raised floor.

Louisville Data Centers
Two world-class data center facilities with more than 13,000 square feet of raised floor.

Nashville Data Centers
Two world-class data center facilities with more than 28,000 square feet of raised floor.

Richmond Data Centers
Two world-class data center facilities with 21,000 square feet of raised floor.

Atlanta Data Centers
Two world-class data center facilities with 20,000 square feet of raised floor.

Cincinnati Data Centers
A world-class data center facility with 22,000 square feet of raised floor.

South Florida Data Centers
A world-class data center facility with 22,000 square feet of raised floor.

Related links


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Website research for Peak 10 on November 4, 2007 by WebHostingTop

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News

Peak 10 Appoints New Industry and Cloud Veteran Michael Fuhrman - Peak 10, Inc., a national IT infrastructure and cloud services provider, has expanded its executive leadership with the appointment of Michael Fuhrman to Chief Technology Officer. In this role, Fuhrman is broadly responsible for the company’s product and service strategy, research and development, and internal IT initiatives, positioning Peak 10 to continue its growth trajectory and delivery of innovative solutions to customers.
Fuhrman joins Peak 10 from Cisco, where he held a series of critical, high-level and technical leadership positions. During his tenure, he was responsible for the delivery and scaling of all cloud-based services for the suite of Cisco security platforms. He led teams in the transition from a hardware-based to a software-based delivery model and led the security services and cloud operations organization for Cisco, including 24 data centers across the globe. Fuhrman also brings experience in the integration of products and people, with involvement in several ... [search all peak10.com news]

Social Networks

https://www.linkedin.com/company/peak-10
About: Peak Uptime. Peak Reliability.Headquartered in Charlotte, North Carolina, Peak 10 provides tailored, reliable IT infrastructure solutions for mid-market businesses. Customer-centric, secure and cost-effective, Peak 10 solutions are designed to scale and adapt to customers’ changing business needs, enabling them to increase agility, lower costs, improve performance and focus internal resources on their core competencies. Included are robust HIPAA- and PCI-compliant cloud solutions that use the infrastructure as a service (IaaS) model, flexible managed colocation options and high-performance connectivity solutions.Peak 10 facilities are strategically located in 10 key U.S. markets, supporting customers around the world. SSAE 16 audited, Peak 10 can help companies meet the requirements of various regulatory compliance acts such as Sarbanes-Oxley (SOX), HIPAA/HITECH, PCI DSS and Gramm-Leach-Bliley (GLBA). Peak 10 holds Cisco® Cloud Provider Certification with a Cisco Powered Cloud Infrastructure-as-a-Service (IaaS) designation. For more information, visit www.peak10.com.
Peak 10 (est. 2000) is a Privately Held entity having 3817 followers on LinkedIn and 201-500 employees, industry Information Technology & Services.
https://plus.google.com/117356832934567557019
peak10inc account is having 41 followers and 0 plus one count. See recent Google+ Posts:
peak10.com GPlus Icon
- Our Solution Stations are a way for you to have direct one-on-one, in person access to our Engineers. Highly recommended when they come to your town! Tips for Productive Collaboration at Peak 10’s New Solution Station -
- Were you affected by the Anthem breach? If not, I bet you know someone who was. Here's our expert talking about Security Breaches.  Anthem Data Breach May be Record-Breaker -
- Not one, not two, not three, but FIVE tips to prepare for Colocation.  Five Tips to Prepare for Colocation -
http://www.peak10.com/blog/ Blog added on Apr, 2013, with total 637 articles, language en-US. See recent blogs summary posts:
- Star Wars: Rogue One Movie Premiere - The post Star Wars: Rogue One Movie Premiere appeared first on Peak 10.
- Star Wars: Rogue One Movie Premiere - The post Star Wars: Rogue One Movie Premiere appeared first on Peak 10.

ReviewsCustomer Ratings

The quick stats of Peak 10 profile shows a note average of 6.5 out of 10, counting 2 opinions. (few listed on the top of the page)
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Martin Essenburg (messenbu@g...)
Time Hosted: 1 to 2 years
Global rating
Cost
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peak10 is a top notch provider
Support was awsome. I use a cloud VM and the performance is crazy. Web and all services are ahead of any other hosting company.
I have been hosting for 16 years
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