pair.com review9 user reviews, 0 support responses, 0 testimonials, 22 products, 1 promotion, 4 social accounts, 38754 domains, 53930 hosted, Alexa #48805, listed 2005 (#1740)
Most Recent Customer Reviews
Customer phone support are excellent...but we tried for years to migrate our account but could not get it to happen. We paid a lot of money and did not use 30% of our allocation and received grief beyond grief. They send you chocolates which are terrible when you have a high value account. Gouge Gouge Gouge
We are leaving after 20+ years
I started at Pair in 2000 with a Basic account and a static website for hobby.
In 2006 I builded an "eCommerce website" without nothing to sell, just for fun and to make money with Google Adsense. I moved for an Advanced account.
In 2008, I created my eCommerce company. I had 3 eCommerce websites and I was selling clothes.
In 2011, I moved for a Webmaster account, and managed +20 websites. I make 6 figures.
In 2012, I manage +30 websites all by myself (eCommerce, WordPress).
I think to move on a VPS in the next months, because I think to sell abroad. Always at Pair.
In my humble opinion, Pair is a very serious company, the staff knows his business and with whom you can develop your business in the long term. I rarely worry. When one of my sites stops, it's often a MySQL database problem server, I phone to support, and generally, this site restarts within next 10 minutes.
I used to tell my partners: "Pair contributes 80% of my success".
I can not change of web [read more...]
I am not in a position to comment on complaints re the performance of Wordpress on Pair servers. Pair Networks is a UNIX oriented service and people who intend to "start ignorant and stay ignorant" about the basics of how the Internet works would be well served to go elsewhere. But if you are willing to learn, their online help and how-to docs are excellent.
About Pair.comWe've been around since 1996, always with the same owner, and always with a focus on hosting. We've built a strong reputation for premium services, excellent support, stability, and reliability.
World-class support is personal support. We never outsource; when you contact pair Networks for support, you'll get a personal response from experts working in our own facilities, and supporting our own custom hardware and software. No one knows our products like we do. Contact our technical team any time, day or night, and get the support you deserve for the products you love.
To endure the demands of serving Web content, we've built our servers for serviceability and reliability. For years we've relied on Ubuntu Linux and FreeBSD. These open-source operating systems benefit from quick updates, proven track records, and large communities providing support and vigilance.
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This announcement marks Rackspace's first place showing this year, however, the managed hosting firm known for its "fanatical support" has landed on the top ten for three months in a row between April and June, according to Netcraft data.This is also ZeroLag's first time topping Netcraft's list this year although it was in the top 10 in June and July. ZeroLag offers virtual hosting, dedicated servers and colocation, and also provides T1 and T3 internet connections, web development and security consulting.Rackspace and ZeroLag stole the top spot from last month's most reliable hosting company site Hurricane Electric (www.he.net), which has fallen to seventh place this ... [search all pair.com news]
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Other than that, I have had very good experiences with Pair and it's Support.
Some of their people are real good but their working fixes get undone by the next guy when you have another query.
They of course assume that I know what they are talking about and give me instructions for a geek instead of consumer.
After over a year of over usage charges they finally told me that they gave me two mailboxes which are filled with spam. I never asked for or needed them; my e mail goes through my domain. So my problem ended up in both billing and support....and somehow sales.
After a lot of money and time I got someone there from support to fix everything thought...and billing and sales got involved and my inbox disappeared again with lost orders,business, personal etc.
I really don't have the time to continue as I have to get in touch with these idiots somehow. I was just checking to see if others posted on the net similar negative experiences.
We kept the SSL keys purchased under Pair Networks, and wrote to them a month before they were scheduled to expire, asking to renew only the SSL keys.
We assumed all was good and the credit card would be billed again. But lo and behold, they waited until the DAY OF OUR SSL KEY EXPIRY to tell us that they cannot renew the SSL key, since they no longer host us, and they cannot install it themselves. The site owner was away at a conference, and was livid, as he should be. We're spreading the word about how terrible Pair hosting happens to be.
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