pachosting.hk
Average 2.9 out of 10
Total reviews: 20
Recommended by: 4
Opposed: 16
Official responses: 0


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✔ Pac Hosting review

20 user reviews; 0 support responses; 0 testimonials; 14 products, 0 promotions, 4 social accounts; 618 hosted domains, Alexa #626849; 📆 listed 2014 (#18896)
pachosting.hk
Pac Hosting
31/F, Tower Two, Times Square, 1 Matheson Street, Causeway Bay
HK
☎ Phone (852) 5804 3922

Website language(s): zh-CHS zh-CHT en-US
🏆 Alexa Rating 626,849▼ -3,028 👤 User Rating 🙌 Average 2.9 out of 10
👉 Total reviews: 20
👍 Recommended by: 4
👎 Opposed: 16
🤝 Official responses: 0

💰 Price Range HKD 0.00 - HKD 2,950.00⏰ Support 24x7
💳 Payment Options Credit / Debit / Prepaid Cards, PayPal, AliPay
🏆 SEO MOZ Authority 23/46🔗 Links 3,260
Profile completion status:
Things done
Note: Company descriptions is short. Recommended 1000 chars
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Note: Add a promotion or coupon

100%

👪 Most Recent Customer Reviews

📅
-anonymous- (-hidden-)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Very unreliable and unprofessional housing service. Despite contractual agreement, IPv6 is not offered during a 5 year period. Dysfunctional support portal, incompetent and unreliable support hotline. Very disappointing small business company.
📅
-anonymous- (-no email-)
⏳ Time Hosted: 2 to 3 years
Global rating
😞 Pachosting has hosted my website for a few years now, and so far always worked quite well. In December somehow the invoice for a fixed IP address slipped through and didn't get paid (the actual hosting invoice was paid for the whole year).

This provider didn't bother to send a reminder or warning of suspension of service, but just shut down the website due to the one unpaid invoice. Not the kind of service you would expect from a professional service provider. Don't believe, I will continue with them...
📅
-anonymous- (-hidden-)
⏳ Time Hosted: over 3 years
Global rating
😠 Absolutely terrible service. They are now owned by Vodien Internet Services. When you go Pachosting website for tech support, you call the telephone number for tech support from the pachosting website and it leads to Vodien SALES team, who have no idea who Pac Hosting is and why you are calling their sales team. This then leads to 8 minutes of confusion, then you are put on hold forever waiting for the tech support team from Vodien. If you looked up Shit in the dictionary, you may see Pachosting mentioned there lol.
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Listed and verified since 2014
pachosting.hk logo

📄 Overview

🔧 Services: Web HostingDomain Registration
⇔ Redirected from pachosting.com

📜 About Pac Hosting

Founded in 2002, Pachosting.hk offers a comprehensive suite of hosting and related services to help businesses establish and enhance their online presence. Pachosting.hk is a company of Vodien Group.

Vodien is a leading web hosting service provider in Asia and #1 domain name provider in Singapore. Vodien provides reliable and high-performance hosting solutions such as website and email hosting, servers, colocation, security and connectivity, all backed by 24/7 super support. Vodien is a subsidiary of Dreamscape Networks International Pte Ltd who operate multiple Domain and Hosting service companies serving and trusted by more than 2 million small business and individuals worldwide.

📢 Special pages


pachosting.hk screenshot
Website research for Pac Hosting on January 26, 2021 by WebHostingTop

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Plans📤 Pac Hosting Website Products

🔧 Shared - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
SSD WordPress Hosting features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
🔨 Control Panel : WebsitePanel
🔧 Category : Backup, CDN, Wordpress, Semi Managed, File Sharing, E-Commerce
✍️ Support Options : Email, Phone / Toll-Free, Live Chat
Other features : FREE SSL, Easy Migration, MySQL 5 Database, DDoS protection, Git Support, Supported PHP, Subdomain,Domain Alias
🔌 Hosted domains : 1
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of SSD WordPress Hosting from pachosting.hk1 FTP File Sharing Accounts
1 Web Domain Alias
1 Subdomain Hosting
24x7 Technical Support
Anti-malware
DDoS Protection
Cloudflare CDN
Auto Update Management
HTTP/2 Protocol
Custom Error Document
Supported PHP 7.0/ 5.6/ 5.5/ 5.4
File [...]
🔗 Plan URL : https://www.pachosting.hk/en/wordpress-hosting/features.php
HKD 58.00/mo.15 GB SSDunmetered 0 / 1
Linux Cloud Web Hosting features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
🔨 Control Panel : WebsitePanel
🔧 Category : Backup, CDN, Wordpress, Semi Managed, File Sharing, E-Commerce
✍️ Support Options : Email, Phone / Toll-Free, Live Chat
Other features : Free SSL, HTTP/2 Protocol, Apache & Nginx Support, Git Support, SSD MySQL 5 Database, PHP, phpMyAdmin
🔌 Hosted domains : 1
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Linux Cloud Web Hosting from pachosting.hkUnlimited Traffic
24-Hour Technical Support
Free SSL Certificate
Website Backup
1-Click Install Applications
HTTP/2 Protocol
Git Support
Custom Error Document
Supported PHP Version PHP 7.3/ 7.2/ 7.1/ 7.0/ 5.6/ 5.5/ 5.4/ 5.3/ 5.2
Customer Control [...]
🔗 Plan URL : https://www.pachosting.hk/en/cloud-web-hosting/linux-hosting-pricing.php
HKD 95.00/yr.20 GB SSDunmetered 0 / 1
🔧 Shared - 💻 Windows Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Windows Cloud Web Hosting features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
🔨 Control Panel : WebsitePanel
🔧 Category : Backup, Wordpress, E-Commerce
✍️ Support Options : Email, Phone / Toll-Free, Live Chat
Other features : Free SSL, HTTP/2 Protocol, Apache & Nginx Support, Git Support, SSD MySQL 5 Database, PHP, phpMyAdmin
🔌 Hosted domains : 1
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Windows Cloud Web Hosting from pachosting.hkWindows Server 2016
Unlimited Traffic
24-Hour Technical Support
Free SSL Certificate
Website Backup
1-Click Install Applications
HTTP/2 Protocol
Git Support
Custom Error Document
Supported PHP Version PHP 7.3/ 7.2/ 7.1/ 7.0/ 5.6/ 5.5/ 5.4/ 5.3/ [...]
🔗 Plan URL : https://www.pachosting.hk/en/cloud-web-hosting/windows-hosting-pricing.php
HKD 105.00/yr.20 GB SSDunmetered 0 / 1
🔧 Dedicated - 💻 Linux/Windows Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
DS-Lite features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
🔨 Control Panel : Plesk, CentOS Web Panel
🔧 Category : Backup
✍️ Support Options : Email, Phone / Toll-Free, Live Chat
🔋 RAM : 16000 MB
💪 CPU : Intel® Xeon® E3-1230v6 (Or equivalent)
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of DS-Lite from pachosting.hkCentOS 6 / 7
Ubuntu 14 / 16
Debian 7 / 8
Fedora 21 / 22
Windows Server 2016/2019 Standard Edition Calculated on Server Core
Windows Server 2012 R2 Standard Edition Calculated on Server Core
🔗 Plan URL : https://www.pachosting.hk/en/dedicated-server/features.php
HKD 1,398.00/mo.2000 GBunmetered 16 GB / 1
DS-Power features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
🔨 Control Panel : Plesk, CentOS Web Panel
🔧 Category : Backup
✍️ Support Options : Email, Phone / Toll-Free, Live Chat
🔋 RAM : 32000 MB
💪 CPU : DualIntel® Xeon® Dual X5650 (Or equivalent)
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of DS-Power from pachosting.hk
🔗 Plan URL : https://www.pachosting.hk/en/dedicated-server/features.php
HKD 2,098.00/mo.240 GB SSDunmetered 32 GB / 1
🔧 Colocation Keep mouse
over features!
💰Price 📶 Transfer 📆 Updated📌 Dedicated IPs
1U features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
🔨 Control Panel : WebsitePanel
✍️ Support Options : Email, Phone / Toll-Free, Live Chat
Other features : Power Sockets
📌 Dedicated IPs : 1

screenshot of 1U from pachosting.hkNetwork Port: 100Mb
Hong Kong Local: 30Gbps shared
International: 12Gbps shared
China:12Gbps shared
Power Supply 1A
Power Sockets 2
Service Activation Time 2-3 Business Days
🔗 Plan URL : https://www.pachosting.hk/en/co-location/features.php
HKD 800.00/mo. unmetered 1
2U features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
✍️ Support Options : Email, Phone / Toll-Free, Live Chat
📌 Dedicated IPs : 2

screenshot of 2U from pachosting.hkNetwork Port: 100Mb
Hong Kong Local: 30Gbps shared
International: 12Gbps shared
China:12Gbps shared
Service Activation Time 2-3 Business Days
🔗 Plan URL : https://www.pachosting.hk/en/co-location/features.php
HKD 900.00/mo. unmetered 2
🔧 Domains Keep mouse
over features!
💰Price 📆 Updated
.com features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
✍️ Support Options : Email, Phone / Toll-Free, Live Chat

screenshot of .com from pachosting.hk.com /.net /.org /.biz HK$156 / yr
.org.hk HK$160 / yr
.asia HK $250 / yr
.com.hk HK$160 / yr
.hk HK $200 / yr
🔗 Plan URL : https://www.pachosting.hk/en/order/domain-registration-pricing.php
HKD 156.00/yr.
.hk features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
✍️ Support Options : Email, Phone / Toll-Free, Live Chat

screenshot of .hk from pachosting.hk
🔗 Plan URL : https://www.pachosting.hk/en/order/domain-registration-pricing.php
HKD 200.00/yr.
🔧 SSL Certificates Keep mouse
over features!
💰Price 📆 Updated🔐 Domains protected
Let's Encrypt SSL features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
🔨 Control Panel : Plesk, CentOS Web Panel
🔧 Category : Backup
✍️ Support Options : Email, Phone / Toll-Free, Live Chat
🔐 Domains protected : 1

screenshot of Let's Encrypt SSL from pachosting.hkIssuance Speed 5 minutes or less
99+% browser support
Encryption level Up to 256-bit
Number of Domains Secured 1
🔗 Plan URL : https://www.pachosting.hk/en/ssl-certificates/comparison.php
free 1
RapidSSL features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
🔨 Control Panel : Plesk, CentOS Web Panel
🔧 Category : Backup
✍️ Support Options : Email, Phone / Toll-Free, Live Chat
🔐 Domains protected : 1

screenshot of RapidSSL from pachosting.hk
🔗 Plan URL : https://www.pachosting.hk/en/ssl-certificates/comparison.php
HKD 500.00/yr. 1
GeoTrust (EV) SSL features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
🔨 Control Panel : Plesk, CentOS Web Panel
🔧 Category : Backup
✍️ Support Options : Email, Phone / Toll-Free, Live Chat
🔐 Domains protected : 1

screenshot of GeoTrust (EV) SSL from pachosting.hkIssuance Speed 1 - 3 business days
99+% browser support
Encryption level Up to 256-bit
Number of Domains Secured 1
🔗 Plan URL : https://www.pachosting.hk/en/ssl-certificates/comparison.php
HKD 2,950.00/yr. 1
🔧 Emails - 💻 Linux/Windows Keep mouse
over features!
💰Price 📆 Updated
Start Up features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
🔨 Control Panel : WebsitePanel
🔧 Category : Backup, Wordpress, E-Commerce
✍️ Support Options : Email, Phone / Toll-Free, Live Chat
Other features : Mobile Access for Android/ iPhone/ Windows Phone and BlackBerry (POP3/IMAP), Meeting Room & Equipment Reservations, Built-in spell check is available in multiple languages, Email Aliasing, Forwarding & Auto-Responders, Document Library with Connected Serv

screenshot of Start Up from pachosting.hkBasic Anti-Virus & Anti-Spam
Web Mail Online Access
Recommended for start-ups, small business owners, freelancers & individuals
🔗 Plan URL : https://www.pachosting.hk/en/email-hosting/email-pricing.php
HKD 40.00/mo.10 GB SSDunmetered
Business Email features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
✍️ Support Options : Email, Phone / Toll-Free, Live Chat

screenshot of Business Email from pachosting.hkPremium Anti-Virus & Anti-Spam
Web Mail Online Access
Calendar, Contacts, Notes
Recommended for SMEs, e-commerce businesses, heavy email users
🔗 Plan URL : https://www.pachosting.hk/en/co-location/features.php
HKD 75.00/mo.50 GBunmetered

Contact information is managed by pachosting.hk representatives marketing@p..., sales@p..., webmaster@p..., admin@p..., support@p..., sales@p..., contact@p..., info@p..., celia.chong@p... [login] | Last company update:

📊 Web stats

Targeting: Hong Kong, United States
📂 Details for https://www.pachosting.hk/en/
📥 Website DNS: lucy.ns.cloudflare.com => 108.162.192.133 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
andy.ns.cloudflare.com => 172.64.33.101 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
MX::pachosting-hk.mail.protection.outlook.com => 52.101.194.19 ( Chicago ) / Microsoft Corporation - microsoft.com
🔨 Server Software: cloudflare
📌 Website FIRST IP: 104.26.8.95
📍 IP localization: United States, California, San Francisco - see top providers in United States, California
🔗 ISP Name, URL: CloudFlare Inc., cloudflare.com
📌 Website Extra IPs: 104.26.9.95 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com
172.67.73.182 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com

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📋 Pac Hosting News / Press release

Web Host PacHosting Adds Anti-Spam Firewall - Hong Kong-based business hosting provider PacHosting (www.pachosting.com) has introduced its new Advanced Anti Spam Firewall service for its web hosting, email and Hosted Exchange clients without users having to install software or change local settings.
Powered by Barracuda Networks Spam Firewall (www.barracudanetworks.com), PacHosting's Advanced Anti Spam Firewall features a 12-layer defense system that all incoming emails pass through, providing comprehensive email protection. The firewall [...]
CirrusTech Adds Windows Server 2008 - Toronto-based Web host Cirrus Tech (cirrushosting.com) is now offering Web, standard, and data center editions of Windows Server 2008 for its dedicated server hosting plans, letting customers use Microsoft's Hyper-V and Terminal Services RemoteApp technologies.
According to Cirrus Tech's Tuesday announcement, customers can order a dedicated server with Windows Server 2008 as a robust web hosting solution that offers high availability, security and reliability. Cirrus Tech offers dedicated [...]
Microsoft Loosens Virtualization Limits - Microsoft (microsoft.com) has announced a new licensing policy for virtualization product Hyper-V, loosening restrictions on customers wishing to develop more dynamic datacenters and enterprise IT systems with its virtualization software, which separates a server into multiple virtual machines able to run different applications and operating systems. 
According to an announcement by Microsoft this week, customers can now move 41 Microsoft server applications between servers on a single server [...]
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📣 Pac Hosting Social Networks

https://www.linkedin.com/company/pachosting/
PacHosting (established 2002) is a Privately Held entity having 65 followers on LinkedIn and 11-50 employees, industry Information Technology & Services.
https://blog.pachosting.hk/  (RSS error) Blog added on March, 2015, with total 29 articles, Language en-US (real language zh-chs). Latest post on

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Reviews👪 Pac Hosting Customer Ratings

The quick stats of Pac Hosting profile shows a note average of 2.9 out of 10, counting 20 opinions. (few listed on the top of the page)
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📅
-anonymous- (-hidden-) / coretelnet.com
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😞 They are little expensive, and they don't offer such quality considering such a high cost. It is a waste of money if you are looking for quality service which some affordable service provider offer like Big Rock, Domain Racer provides to their customer.

📅
-anonymous- (alex@s...) / securex.hk
⏳ Time Hosted: over 3 years
Global rating
Features
Customer Relation
Control Panel
😠 Pachosting is rubbish, stay away.l!!!
Has been struck with this company for few years. First year is OK, but, the recent three years are extremely horrible in terms of stability and service altitude. A lot of basic features is missing, as per standard exchange service. Very unstable service, website access can keep on halting for every few minutes forever, without admitting there is a problem. Email service got interrupted in whatsoever style, frequently, like 2-3 times in week, and everytime say it will not happen again, and, everytime has a gold fish memory. Worst is the integrity, when we are determined to migrate to other service provider, and, get their promise on the refund of paid but unused portion of the service, they just revert on their promise shameless when we inform them the migration date. Poor product, poor support, poor stability, poor integrity. Stay away!!!!
📅
-hidden- (-hidden-)
⏳ Time Hosted: under 1 month
Global rating
😁 pachosting offers my company a good price with good product features. The ssd wp hosting include excellent features like i can clone a staging website for testing and i can use many templates to create the website. Good price good functions.
📅
-anonymous- (-hidden-)
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😃 price reasonable
This company has a good price for me. I changed from other company and get their switching discount. So far the service is fine for me and China – HK connection is being great.
I think I would continue to use this provider.
📅
-anonymous- (-no email-)
⏳ Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
😁 so far so good
Good service. My company is using the web hosting with email service included, the pricing is really acceptable for us. customer service team is being nice to my colleague. service is quite stable.
📅
-anonymous- (-no email-)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😃 I have been Subscribing Website Hosting service of PacHosting for 3-4 years. At first the performance was not very stable but the price was really reasonable for my company so I decided to continue subscribing their services. And then their performance keeps improving and now I am satisfied with their services.
📅
-anonymous- (-no email-)
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Pachosting in hong kong is very bad. The machine downed 3 times in 2 months.
The sales manager Dicky told you he know nothing about the issues???
and you can never contact their management.

📅
-anonymous- (-hidden-) / achillesapac.com
⏳ Time Hosted: 2 to 3 years
Global rating
😠 Totally agree their "Cloud based VPS" servers is a joke. The automatic backup and restore on their VPS product often failed. It could cause your entire VPS to stuck in the task processing state with their tech having absolutely no idea how to resolve it but only offering "rebuild" the server which would delete all the backup images created via the Control Panel.

Their tech support is surely not 24x7 trying to call after HK working hours means no one picking up your phone and no one replying email.

I had an incident in restoring the server from a VM image that took more than 24 hours and is still on-going with no light in the tunnel. What worse? The cloud disk images cannot actually be extracted for deployment on another VM!!! Bye Bye redundancy and failsafe..

If you want a Virtual Server Hosting solution you should look elsewhere.
📅
-anonymous- (lim.jeanluc@g...) / rci-oms01
⏳ Time Hosted: 1 to 2 years
Global rating
😠 Hello everybody, We are Pachosting customer in Hong Kong and we are very unhappy about the quality of service provided by Pachosting. We have subscribed 3 VPS servers from Pachosting but the servers are down 2-3 times per week for more than 3-5 hours. No answer from support team and no actions from them.
Very Bad quality of Service.
📅
Philip (philip@b...) / brighteraviation.com
⏳ Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
😠 do avoid
I tried pachosting based on recommendations but I cannot recommend anyone this hosting company.
1. Their customer service is a joke, there is no way it is 24h support. I tried to call them and it was impossible to have a technical discussion with them, seems like they do not know their products.
2. The technical tutorials are really bad and not complete causing lots of misunderstanding.
3. Based on my experience they lack complete customer support understanding, email was down for a week because of pachosting and they did not even help me resolve the issue fast.

Stay away from pachosting!
📅
Stoner (stoner@m...) / not disclosing
⏳ Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Pachosting.com = rubbish
Ok, I found that Pachosting charges a little higher than the market norm so I thought it was probably better than most of other companies. However, right, their prices are high, but their services is worse than any freelancers out there. Their technical support doesn't seem to have some basic knowledge, even a question simple as "How do I change my FTP password?". It took them over 3 minutes to find out. Also the shared server is just bad. I understand that shared server can be slow, but I cannot accept that it sometimes takes over 10 seconds for a website to respond (respond only, not even have the page load!) Now I moved to another company, and paying 1/3 of their price, the same website of the same content, it pops within 3 seconds! How ridiculous! Rubbish company!
📅
John (john@m...) / anonymous.com
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 pachosting is the worst!
I've actually introduced a lot of customers to use PacHosting. There customer service is a JOKE! If you want to speak with a supervisor they say you would not be able to reach them.

If you need to upgrade a VPS or Cloud Server they say you cannot upgrade but before when you purchase the package they say "YES" you can upgrade. But their form of upgrade means re-purchasing another package.

Their 24 hrs support is not 24 hrs support. I placed a call at 3am in the morning they responded at 3pm in the afternoon.

They charge you a late fee for cancelling a server? Overall Pachosting is a SCAMMING COMPANY stay away!
📅
-anonymous- (-no email-)
⏳ Time Hosted: 1 to 2 years
Global rating
Customer Relation
Control Panel
😠 the most inefficient service and solution ever! server always down. long repair time. inability to handle problems. very unprofessional.
📅
Eric Wong (eric.wong@u...)
⏳ Time Hosted: 1 to 2 years
Global rating
😠 Wow where does one start with this service provider incredibly poor service with established client of 18 months.
Customer Support is not 24/7
Email Server down for 2 Days, 3rd time in 7 months told to use webmail only, which still does not send email.
Customer support abusive and not helpful, shouting on the phone
Told to review the SLA when I complained.
Hard to cancel service.
I started on a short term contract, month to month service was OK then I went for a year and that's when it all stated If you decide to use them, do it on a short term contract only.
Eric
📅
Robert (webmaster@c...) / china car service
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Awful customer service and payment options
This is the second time we have had service turned off with out warning even though we made the payment via bank transfer… They are so disorganized and lacking in professional customer service options. No Credit Card or PayPal options.

Would gladly change but so few companies do ASP…. It may be worth recoding to PHP just to never use them again.

Robert
📅
-anonymous- (AngryCustomer@p...)
⏳ Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
😠 The worest customer service, I have ever seen
I've contact their customer service (CS) for enrolling web hosting service, but CS said she could not answer any technical question, then I request to transfer the call to their support or her supervisor. But the CS said according to their company policy, she cannot transfer or raise the user request to their supervisor and support team. This is Absolutely Ridiculous !!!!!!
📅
Sun Lam (-no email-) / estech.com.hk
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 The connection is always down from HKIX to it's web server.

It's cheating as no one picks up the phone call from 4:00am to 8:00am while web site is saying 24x7. The service is poor. Right now the email server is down for more than 48 hours without getting back to normal services. Very disappointed from their services.

It's IMAP server is suck while it has limited the download bandwidth. Connect their software provider and prove the problem but no solution.

🔝 Alternate top web hosting companies in Hong Kong

  • Profile completion status:
    Things done
    Company descriptions is fine
    Company address location is complete
    Company phone/fax is added
    "About page" URL or "Contact page" URLs are added
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
    Products (plans) are added
    Note: Add a promotion or coupon

    Things to do
    Twitter and Facebook accounts are missing
    86%
    Yisu
    yisu.com logo
    🏆 Alexa Rating 7,056
  • Profile completion status:
    Things done
    Company descriptions is fine
    Company address location is complete
    Company phone/fax is added
    "About page" URL or "Contact page" URLs are added
    Products (plans) are added, but some are not updated from over 2 years
    Note: Add a promotion or coupon

    Things to do
    Twitter account is missing
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are missing
    71%
    Hosting Speed
    hostingspeed.net logo
    🏆 Alexa Rating 106,534
    👤 User Rating 👉 Total Reviews: 7
    🙌 Average Rating: 5 / 10
    👍 Good Reviews: 3
    👎 Bad Reviews: 4
    👈 Official Responses: 0
  • Profile completion status:
    Things done
    Company descriptions is fine
    Company address location is complete
    Company phone/fax is added
    Company Twitter and Facebook accounts are added
    "About page" URL or "Contact page" URLs are added
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
    Products (plans) are added, but some are not updated from over 2 years
    Note: Add a promotion or coupon

    100%
    Layer Stack
    layerstack.com logo
    🏆 Alexa Rating 114,081
    👤 User Rating 👉 Total Reviews: 5
    🙌 Average Rating: 7.2 / 10
    👍 Good Reviews: 4
    👎 Bad Reviews: 1
    👈 Official Responses: 0
  • Profile completion status:
    Things done
    Company descriptions is fine
    Company address location is complete
    Company phone/fax is added
    Company Twitter and Facebook accounts are added
    "About page" URL or "Contact page" URLs are added
    Products (plans) are added, but some are not updated from over 2 years
    Note: Add a promotion or coupon

    Things to do
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are missing
    86%
    Nice Nic
    nicenic.net logo
    🏆 Alexa Rating 133,655

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