Pac Hosting review

14 user reviews, 0 support responses, 0 testimonials, 6 products, 0 promotions, 4 social accounts, 259 domains, 20 hosted, Alexa #383274, listed 2014 (#18896)

Most Recent Customer Reviews

-anonymous- (-hidden-)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
price reasonable
This company has a good price for me. I changed from other company and get their switching discount. So far the service is fine for me and China – HK connection is being great.
I think I would continue to use this provider.
-anonymous- (-no email-)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
so far so good
Good service. My company is using the web hosting with email service included, the pricing is really acceptable for us. customer service team is being nice to my colleague. service is quite stable.
-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I have been Subscribing Website Hosting service of PacHosting for 3-4 years. At first the performance was not very stable but the price was really reasonable for my company so I decided to continue subscribing their services. And then their performance keeps improving and now I am satisfied with their services.
MORE REVIEWS
Listed and verified since 2014
pachosting.hk logo!

Overview

About Pac Hosting

PacHosting (Pacificnet Hosting Limited) is established in January 2002. Along with 13 years development, PacHosting has quickly grown to become one of the leading hosting service providers in Hong Kong. We have focused on providing easy-to-use, fast, effective and reliable online business solutions and lastest information technologies to assist our clients to solve all the technical issues and difficulties. We also helped our clients to gain competitive advantage on the web and get quick return for their investments.

PacHosting provides a variety of professional information technologies services and online business solutions, which includes Web Hosting, Email Hosting, Smart EmaiLink, Dedicated Server, Bare Metal Cloud, Dynamic Dedicated Cloud, Cloud Servers, Hosted Exchange 2013 for the small and large corporate community.

In order to provide superior services and products to assist our clients achieve their business objectives. Our product team is continually upgrading our server software to provide the lastest technologies and services. Moreover, our professional IT team is providing 24 hours and 7 days technical and service support to help our clients with all the technical challenges and problems. Our IT team is from a diverse background of equipped with various certifications, such as CCNA, CCIE, MCSE, MCDBA, MCSA, Red Hat Certified Engineer and Oracle certified DBA. They are well experienced in networking, security, maintenance as well as trouble-shooting.

Source: https://www.pachosting.hk/en/about-us/overview.php
Support at https://www.hostingesupport.com/

Special pages


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Website research for Pac Hosting on January 24, 2018 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
SSD WordPress HostingfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
Control Panel : WebsitePanel
Category : Backup, CDN, Wordpress, Semi Managed, File Sharing, E-Commerce
Support Options : Email, Phone / Toll-Free, Live Chat
Other features : FREE SSL, Easy Migration, MySQL 5 Database, DDoS protection, Git Support, Supported PHP, Subdomain,Domain Alias
Hosted domains : 1
Free domains : 0
Dedicated IP's : 0

Dedicated Resources
Isolated vCPU and RAM to avoid noisy neighbors for higher performance

Free CloudFlare DDoS Protection
Helps to stop malicious web traffic and fights DDoS attacks

Ready for eCommerce
Combine your favorite ecommerce plugins [...]
Plan URL : https://www.pachosting.hk/en/wordpress-hosting/features.php
$7.47/mo.15 GB SSDunmetered 0 / 1
Linux Cloud Web HostingfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
Control Panel : WebsitePanel
Category : Backup, CDN, Wordpress, Semi Managed, File Sharing, E-Commerce
Support Options : Email, Phone / Toll-Free, Live Chat
Other features : Free SSL, HTTP/2 Protocol, Apache & Nginx Support, Git Support, SSD MySQL 5 Database, PHP, phpMyAdmin
Hosted domains : 1
Free domains : 0
Dedicated IP's : 0

SSD Hosting for SME Website, Email and FTP File Sharing

6 Success Factors Behind PacHosting Growth
- 5 Minutes Deployment
- Easy Transfer from Other Host
- 99.95% Uptime Guarantee
- Over 35Gbps Shared Bandwidth
- SSD Cloud Storage for Hosting [...]
Plan URL : https://www.pachosting.hk/en/cloud-web-hosting/linux-hosting-pricing.php
$10.04/mo.20 GB SSDunmetered 0 / 1
Windows - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Windows Cloud Web HostingfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
Control Panel : WebsitePanel
Category : Backup, Wordpress, E-Commerce
Support Options : Email, Phone / Toll-Free, Live Chat
Other features : Free SSL, HTTP/2 Protocol, Apache & Nginx Support, Git Support, SSD MySQL 5 Database, PHP, phpMyAdmin
Hosted domains : 1
Free domains : 0
Dedicated IP's : 0

SSD Hosting for SME Website, Email and FTP File Sharing

6 Success Factors Behind PacHosting Growth
- 5 Minutes Deployment
- Easy Transfer from Other Host
- 99.95% Uptime Guarantee
- Over 35Gbps Shared Bandwidth
- SSD Cloud Storage for Hosting [...]
Plan URL : https://www.pachosting.hk/en/cloud-web-hosting/windows-hosting-pricing.php
$12.61/mo.20 GB SSDunmetered 0 / 1
Linux/Windows - Dedicated Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
Dedicated ServerfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
Category : Self Managed
Support Options : Email, Phone / Toll-Free, Live Chat
RAM : 16000 MB
CPU : Intel® Xeon® D-1518
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Single Tenant Server with Raw Dedicated Power
Robust compute servers equipped with Intel Xeon processors and DDR4 RAM for accomplishing your project goals.

1-click Remote Console
Real-time IPMI console access for daily server management and [...]
Plan URL : https://www.pachosting.hk/en/dedicated-server/pricing.php
$90.10/mo.2000 GB SSD100 GB 16 GB / 1
Colocation Keep mouse
over features!
Price Transfer UpdatedDedicated IPs
Co-Location ServicefeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
Control Panel : WebsitePanel
Category : Backup, CDN, Wordpress, Semi Managed, File Sharing, E-Commerce
Support Options : Email, Phone / Toll-Free, Live Chat
Other features : Power Sockets
Dedicated IP's : 1

Over 45Gbps High Bandwidth
- 30Gbps local Hong Kong shared bandwidth.
- 12Gbps international shared bandwidth by PCCW Global, GTT Communications, TeliaSonera, Telstra, NTT, Tata Communications.
- 3.5Gbps Mainland China shared bandwidth directly [...]
Plan URL : https://www.pachosting.hk/en/co-location/features.php
$90.10/mo. 100 GB 1
Emails Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Email Hosting Service PlanfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, AliPay
Control Panel : WebsitePanel
Category : Backup, Wordpress, E-Commerce
Support Options : Email, Phone / Toll-Free, Live Chat
Other features : Mobile Access for Android/ iPhone/ Windows Phone and BlackBerry (POP3/IMAP), Meeting Room & Equipment Reservations, Built-in spell check is available in multiple languages, Email Aliasing, Forwarding & Auto-Responders, Document Library with Connected Serv

Free Smart EmaiLink
Designed for Mainland China users to solve the email loss, delay and instability issues between Mainland China and Hong Kong.

Content Filtering
Applying filter conditions on specific email addresses, attachments, words and [...]
Plan URL : https://www.pachosting.hk/en/email-hosting/email-pricing.php
$8.75/mo.50 GB SSDunmetered

Contact information is managed by pachosting.hk representatives marketing@p..., sales@p..., webmaster@p..., admin@p..., support@p..., sales@p..., contact@p..., info@p..., celia.chong@p... [login] | Last company update:

Web stats

Targeting: Hong Kong, United States
Details for https://www.pachosting.hk/en/
Website DNS: ns-1175.awsdns-18.org => 205.251.196.151 ( Singapore ) / Amazon.com Inc.
ns-2002.awsdns-58.co.uk => 205.251.199.210 ( Ashburn ) / Amazon.com Inc.
ns-501.awsdns-62.com => 205.251.193.245 ( Chicago ) / Amazon.com Inc.
ns-911.awsdns-49.net => 205.251.195.143 ( Ashburn ) / Amazon.com Inc.
MX::pachosting-hk.mail.protection.outlook.com => 65.55.88.202 ( Singapore ) / Microsoft Corporation - microsoft.com
Server Software: cloudflare
Website IP: 123.176.101.11
IP Location Country/State/City: Hong kong / Hong kong (sar) / Hong kong - see top providers in Hong Kong
ISP Name / ISP URL: Monitor channel / pachosting.com

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News

Web Host PacHosting Adds Anti-Spam Firewall - Hong Kong-based business hosting provider PacHosting (www.pachosting.com) has introduced its new Advanced Anti Spam Firewall service for its web hosting, email and Hosted Exchange clients without users having to install software or change local settings.
Powered by Barracuda Networks Spam Firewall (www.barracudanetworks.com), PacHosting's Advanced Anti Spam Firewall features a 12-layer defense system that all incoming emails pass through, providing comprehensive email protection. The firewall filters help empty customers' inboxes of spam, viruses and other email threats.
Also, the PacHosting firewall's multilingual control panel lets users create a custom whitelist and blacklist for accurate email filtering, and convenient and transparent end-user accessibility.
The spam firewall is PacHosting's latest service upgrade. In July 2008, it added Microsoft's Hypervisor-based vitualization platform, Hyper-V, to its virtual private server service. A month earlier, it had launched a ... [search all pachosting.hk news]

Social Networks

https://www.linkedin.com/company/pachosting
PacHosting (est. 2002) is a Privately Held entity having 65 followers on LinkedIn and 11-50 employees, industry Information Technology & Services.
https://plus.google.com/collection/47oRlB (Inactive)
Pac Hosting Blog  Using Wordpress version 4.8. Blog added on 2015 Mar, with total 28 articles, language en-US (real language zh-chs). Latest post on Nov 29, 2017

Domains trend

ReviewsCustomer Ratings

The quick stats of Pac Hosting profile shows a note average of 2.6 out of 10, counting 14 opinions. (few listed on the top of the page)
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-anonymous- (-no email-)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
Pachosting in hong kong is very bad. The machine downed 3 times in 2 months.
The sales manager Dicky told you he know nothing about the issues???
and you can never contact their management.
-anonymous- (-hidden-) / achillesapac.com
Time Hosted: 2 to 3 years
Global rating
Totally agree their "Cloud based VPS" servers is a joke. The automatic backup and restore on their VPS product often failed. It could cause your entire VPS to stuck in the task processing state with their tech having absolutely no idea how to resolve it but only offering "rebuild" the server which would delete all the backup images created via the Control Panel.

Their tech support is surely not 24x7 trying to call after HK working hours means no one picking up your phone and no one replying email.

I had an incident in restoring the server from a VM image that took more than 24 hours and is still on-going with no light in the tunnel. What worse? The cloud disk images cannot actually be extracted for deployment on another VM!!! Bye Bye redundancy and failsafe..

If you want a Virtual Server Hosting solution you should look elsewhere.
-anonymous- (lim.jeanluc@g...) / rci-oms01
Time Hosted: 1 to 2 years
Global rating
Hello everybody, We are Pachosting customer in Hong Kong and we are very unhappy about the quality of service provided by Pachosting. We have subscribed 3 VPS servers from Pachosting but the servers are down 2-3 times per week for more than 3-5 hours. No answer from support team and no actions from them.
Very Bad quality of Service.
Philip (philip@b...) / www.brighteraviation.com
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
do avoid
I tried pachosting based on recommendations but I cannot recommend anyone this hosting company.
1. Their customer service is a joke, there is no way it is 24h support. I tried to call them and it was impossible to have a technical discussion with them, seems like they do not know their products.
2. The technical tutorials are really bad and not complete causing lots of misunderstanding.
3. Based on my experience they lack complete customer support understanding, email was down for a week because of pachosting and they did not even help me resolve the issue fast.

Stay away from pachosting!
Stoner (stoner@m...) / Not disclosing
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
Pachosting.com = rubbish
Ok, I found that Pachosting charges a little higher than the market norm so I thought it was probably better than most of other companies. However, right, their prices are high, but their services is worse than any freelancers out there. Their technical support doesn't seem to have some basic knowledge, even a question simple as "How do I change my FTP password?". It took them over 3 minutes to find out. Also the shared server is just bad. I understand that shared server can be slow, but I cannot accept that it sometimes takes over 10 seconds for a website to respond (respond only, not even have the page load!) Now I moved to another company, and paying 1/3 of their price, the same website of the same content, it pops within 3 seconds! How ridiculous! Rubbish company!
John (john@m...) / anonymous.com
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
pachosting is the worst!
I've actually introduced a lot of customers to use PacHosting. There customer service is a JOKE! If you want to speak with a supervisor they say you would not be able to reach them.

If you need to upgrade a VPS or Cloud Server they say you cannot upgrade but before when you purchase the package they say "YES" you can upgrade. But their form of upgrade means re-purchasing another package.

Their 24 hrs support is not 24 hrs support. I placed a call at 3am in the morning they responded at 3pm in the afternoon.

They charge you a late fee for cancelling a server? Overall Pachosting is a SCAMMING COMPANY stay away!
-anonymous- (-no email-)
Time Hosted: 1 to 2 years
Global rating
Customer Relation
Control Panel
the most inefficient service and solution ever! server always down. long repair time. inability to handle problems. very unprofessional.
Eric Wong (eric.wong@u...)
Time Hosted: 1 to 2 years
Global rating
Wow where does one start with this service provider incredibly poor service with established client of 18 months.
Customer Support is not 24/7
Email Server down for 2 Days, 3rd time in 7 months told to use webmail only, which still does not send email.
Customer support abusive and not helpful, shouting on the phone
Told to review the SLA when I complained.
Hard to cancel service.
I started on a short term contract, month to month service was OK then I went for a year and that's when it all stated If you decide to use them, do it on a short term contract only.
Eric
Robert (webmaster@c...) / China Car Service
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
Awful customer service and payment options
This is the second time we have had service turned off with out warning even though we made the payment via bank transfer… They are so disorganized and lacking in professional customer service options. No Credit Card or PayPal options.

Would gladly change but so few companies do ASP…. It may be worth recoding to PHP just to never use them again.

Robert
-anonymous- (AngryCustomer@p...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
The worest customer service, I have ever seen
I've contact their customer service (CS) for enrolling web hosting service, but CS said she could not answer any technical question, then I request to transfer the call to their support or her supervisor. But the CS said according to their company policy, she cannot transfer or raise the user request to their supervisor and support team. This is Absolutely Ridiculous !!!!!!
Sun Lam (-no email-) / estech.com.hk
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
The connection is always down from HKIX to it's web server.

It's cheating as no one picks up the phone call from 4:00am to 8:00am while web site is saying 24x7. The service is poor. Right now the email server is down for more than 48 hours without getting back to normal services. Very disappointed from their services.

It's IMAP server is suck while it has limited the download bandwidth. Connect their software provider and prove the problem but no solution.

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