one.com review11 user reviews, 0 support responses, 0 testimonials, 5 products, 1 promotion, 5 social accounts, 508401 domains, 510919 hosted, Alexa #2290, listed 2006 (#4117)
Most Recent Customer Reviews
we have been hosted by one.com for 8 years. during all these years we hadn't any problem to ask one.com for help. Once we asked them for help and they answered us after 2 weeks playing with our time, in a situation our website was down for technical problem and waiting for one.com helps.
We are happy finally we finished working with one.com and we transferred our domain to new host.
Strongly we do not recommend you to use one.com
I had registered a .se domain with one.com, having in mind to host the site on a dedicated server when it would be ready. I then discovered one.com WILL NOT let you change the name servers on your account! They ask you to send a written request with the name servers you wish to use, and only then they will change them for you. When I discovered that I went ballistic and demanded immediate cancellation of my account with the transfer code for my domain, so I could register it with another company. Strangely enough, they have been quite cooperative on the last issue and let me transfer my domain to another registrar with no more hassle. That was the only positive point with them. You have been warned. Stay as far as you can from these people, they are crooks!
One.com is an innovative supplier of webhosting services. One.com (B-one) was established in 2002 in Denmark and is today one of the leading companies in Europe within the provision of domain names and sales of web hosting services.
Since the foundation of One.com (B-one) in 2002 by Jacob Jensen, One.com has experienced constant growth and has today more than 1,000,000 customers in 149 countries.
One.com has more than 250 employees, a healthy, strong financial position and is fully geared to meeting the potentials and challenges of the future.
From the start, the vision was to offer a simple, flexible and user-friendly product to both entry-level and professional users.
In order to be as competitive as possible on all markets, both in relation to private and business customers, One.com has registered companies in Denmark, Dubai, England and Madeira.
We also have sales offices in Germany, the United Kingdom and Holland.
There are engineering and support departments placed in Dubai and Denmark, and as of today they are offering support in the following languages: English, Danish, German, Dutch, French, Norwegian and Swedish. Their support departments answers more than 95.000 inquiries monthly.
One.com's branch in Dubai is located in Dubai Internet City which is the ideal location for innovative companies. It provides sparring, knowledge and collaboration with lots of other IT companies.
One.com has challenged the traditional webhosting industry by providing every service needed for our customers right from the start, such as mail hosting and website hosting with photo gallery, blog, PHP, MySQL and free customer support 24/7, 365 days a year. This gives you access to a product bundle where your server space needs are all you need to consider while choosing a subscription.
More than 950.000 customers put high demands on their web host. We ensure that your demands for secure, versatile and user-friendly web hosting are met without extra charges or additional costs for you.
All the solutions offered by One.com include unlimited data transfer and an unlimited number of email addresses at your own domain name. Customers with One.com also have the opportunity to use our Photo Gallery, blog, web editor and a lot more.
By making the product secure and clear, they have made the choice of web host easy - for the technical and the non-technical user.
They are always looking for new ways to develop and better their products, see their news.
One.com Bix - All your data in one place
Bix (old One.com Cloud Drive solution) is the industry's only solution of its kind, which is powerful enough for business use and and at the same time easy to use for everyone. Take advantage of automatic sync and online backup with Bix's built-in version control. Benefit from advanced file management options and utilize Bix for online collaboration or sharing movies and photos with family and friends.
All your data in one place
Bix is the new and easy way to store, edit and share all kinds of data. Currently, your data might be scattered in different places, in computers and in your iPhone, iPad or Android phone. With Bix you can bring all information together in one solution that gives you unlimited mobile access.
Share documents, movies and photos
Stream your music collection to your iPhone, iPad or Android phone. You can also upload images directly from a phone or a tablet computer. Your data will then be instantly available to anyone you choose to share it with. Be the first to surprise your friends, family or colleagues with your holiday experiences in film and photos while they happen.
Bix handles all types of files, for example documents, spreadsheets and presentations from Microsoft Office or pictures.
Stream music and movies to your iPhone or Android phone
Some other features:
- Designed for iPhone and Android
- Replicated data centers
- Encrypt and password protect your data
- Recover deleted files
Powered by Wind Turbines
All websites hosted by One.com are placed on servers that solely run on power from wind turbines.
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“Our customer base in this key market continues to grow rapidly,” said John Hatem, senior vice president, design and construction, CyrusOne. “Adding more space and power capabilities to our Carrollton facility ensures that we can continue to scale effectively and provide mission-critical infrastructure capabilities to meet our growing customer demand.”
One of the most energy-efficient data centers in the United States, CyrusOne’s Carrollton data center is the largest facility of its kind in the state, featuring a 670,000-square-foot campus. The Carrollton data center also houses the infrastructure and 911-dispatch center for Carrollton, Coppell, Farmers Branch, and Addison, Texas. The communities have consolidated 911-dispatch services [search all one.com news]
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DO not ,I repeat DO NOT take any hosting plan from One.com.
As some person below mentioned,they changed php version to 5.3 without option to keep 5.2 whcih made my script useless the very minute! I transfered that site to another host and only then I realized what piece of crap One.com is!
Control panel is for idiots,they do not give You any option to set yourself.
Also the speed of the conection with server is something to laugh about.
I now have a site with 22 static pages that I made (pure HTML),optimized to max,I get score 87 with Page Speed and guess how long it takes for page to load- 5 sec!!!
We are tlaking about simple HTML pages,no dynamic scripts of any kind,I mean common,it is the basic stuff!
Do yourself a favor and find another host (I am doing it right now)!
The problem with one is that they have purposely removed a cancellation function from their control panel and setup a policy so that you need to contact one within some months of your account expiring to cancel your hosting, otherwise they will charge you for a full year again. If you do not pay this unfair (and illegal) full years subscription they will send the claim to a collection agency (inkasso), and then to the state collection (kronofogden).
This act is not legal in Eu, and also cable company in Sweden some years again got into trouble over the same issue. This practice is considered not to be in the consumers interest. One.com is fully aware of this but choose to ignore it and prey on the fact that most people do not know how to deal with the collection agency and just pay the fee. If you find yourself in this situation, simply state to the collection ageny in writing or fax, or by writing on and faxing back the bill [read more...]
The reviews below however are all total nonsense. One.com control panel is designed so that everybody can use it, it can't be more simple. Their 24/7 live chat support even for non-customers (!) is very, very good, they really do what they can to help you, at least for me they always do. Account related trouble below must be because of neglectance and ignorance or of this people themselves.
I made a big mistake joining them, and now they are making me pay for a whole years subscription before I can terminate the service.
Further more, they do not have a contact centre so you can never contact them when you need help, or write to them. There isn't even a compaints procedure in place..
I am on my 4th week of having my domain transferred. A process that normally takes 5 business days to complete. At this point I have contacted a lawyer to get the domain.
I recommend to avoid this host. There are other much better hosts out there, that are also honest.
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