This review cover a general impression of nexcess.net product features like reliability, support, data center, price & more. Brand #1621, listed since .
Most Recent Customer Reviews
If you want spam in your inbox. Use these guys. And they won't help you fix it. They will tell you "its how it is".
I get about 300 spam emails a day.
I switched to Nexcess sip-100 plan from Host Gator business plan thinking that I would get a server tuned for Magento and from what I could find in forums good support. Well the support has been horrible since the day the migration took place. It is going on 3 weeks now and I have yet to begin working on my site. The support team just does not seem to be able to take a problem and run with it. It gets delayed, they really seem like they have no idea how to fix your problems, you can't get a status from them and just try to get them to bounce it up to a higher level of support, it just doesn't happen. I guess I was spoiled at Host Gator and their extraordinary support team, but I really should have figured out when a company only has email support it was going to be problematic. Send an email in and wait and hope they actually answer it, no way to simply open a chat session if a problem is high priority or you simply need support now. I really have to consider moving off and finding [read more...]
About NexcessNEXCESS.NET was founded in 2000 as the proverbial "two guys in a garage" with aspirations of providing good, quality hosting services to the masses. The masses, in the beginning, were simply friends, family and any other people we could convince into using our fledgling service. It was very slow going in the beginning which gave us time to think...and write software. The InterWorx™ brand of web hosting control panel software was actually born, in part, out of our early days of tinkering. InterWorx™ was spun off in 2005 but we still take time to tinker during the slower days, even if they are fewer in number.
Today... and Beyond
Our client base has grown since those early days and we can attribute this growth to our focus on old fashioned customer service. To this day our main source of new clients is via word-of-mouth and while many folks refer clients to us as a matter of course we do actually offer a reward for referrals. A large part of our success can be attributed to the relationships built with clients over the past years. Many of our clients have grown from very small businesses or tiny botique sites into large operations requiring complex hosting solutions over the years and we've had the pleasure of helping them grow.
As for our own growth we opened our own Data Center facility in late 2006 which allows us to provide an even higher level of customer service and support. Our data center is located in the Detroit metro area (Dearborn, MI), and we've recently begun working to make it a 100% "green" facility - beginning what will be a long committment to green web hosting. Additionally, we've released 3 new brands to further expand our web hosting offerings into virtual private servers, dedicated hosting and Michigan colocation. These new brands will round out our product offerings to provide a complete hosting growth cycle for our clients:
* MaxVPS - MaxVPS provides virtual private server (VPS or VDS) which give growing websites a cost effective upgrade path to a dedicated server. VPS systems provide the security and performance of a dedicated server but at shared hosting prices.
* EliteRAX - EliteRAX provides dedicated servers, clustered server setups such as load balanced clusters and high-availability clusters as well as colocation solutions at our facility. As clients outgrow shared and VPS hosting EliteRAX has a variety of offerings from the standard fare to the completely custom to handle this growth.
* LevelFX - LevelFX is your one stop shop for hosting accessories. Domain names, SSL certificates, website templates..you name it LevelFX has got it when it comes to getting started or accessorizing your site.
The garage days have been over for a while and even though we all sit in offices now we sometimes go home at night to work in the garage (or basement) again for old times sake. Our focus is still our clients and this will never change. We will continue to morph our business as our client's needs change as we've done in the past. We'll also continue to diversify our offerings to keep one step ahead of what the market needs while staying true to our core business. While "busy" has become the NEXCESS.NET word of the day we will try to do one thing regardless of what's on our plate, and that's have fun.
* $6.95 /month
* 5 GB Storage
* 5 Domains
* 25 Subdomains
* 15 GB Bandwidth
* 50 E-mail Boxes
* 25 MySQL DBs
Our Data Center Facility
We own and operate our own Data Center facility located in Dearborn, Michigan. This facility is the backbone of our web hosting operations and provides a well connected, redundant, secure and temperature controlled environment for all of our equipment and our customer hosted gear. Highlights of our facility include:
* Power · Full UPS and generator backup systems installed and tested weekly [more]
* Security · All facility entrances/exits card key controlled, and facilities are staffed 24/7 and monitored by camera
* Environmental · Redundant 22-ton Liebert HVAC systems [more]
* Support · Facility staffed 24x7x365 to serve you [more]
* Connectivity · Multiple gigabits of high quality bandwidth [more]
* Fire Suppression · Pre-action dry-pipe system covering entire facility
* Data Center Space · 6400 square foot facility with over 3200 square feet of raised floor data center space
Check out our online photo tour of our facility and if you're in the Dearborn area feel free to drop us a line and we can setup a personal tour. We have both Michigan colocation and private cage space available. If you're interested in cage pricing please contact us with your power and space requirements and we will get back to you promptly.
At Nexcess we've focused on one thing since day one: Superior Hosting Solutions. Today, our focus hasn't changed, but our products, our services and our facilities have. We are committed to providing reliable, scalable, dedicated hosting services to clients of all shapes and sizes. Come find out how we can take your hosting to the NEX level.
No robots, we're staffed by actual human beings. We provide superior service and support through a love of the Web hosting business, years of experience and a simple vow to put the client first. Our support staff is ready to serve your needs 24x7x365.
Our Data Center is the real deal - an actual brick and mortar facility, which we own and operate in Dearborn, Michigan. This facility is the backbone of our Web hosting operations and provides a well connected, redundant, secure and temperature controlled environment for all of our equipment and our client hosted gear.
Rain, sleet, shine, dragon... we're ready for almost anything. With redundant power, cooling and connectivity, our facility is equipped to handle almost any situation that may arise. We guarantee 99.9% up-time and zero packet loss internal to the Nexcess network. We provide these guarantees with utmost confidence, which is what makes Nexcess one of the most reliable Web hosts around.
As your business grows, your hosting should too. We specialize in Web hosting solutions from the most trivial shared site to the most complex multi-server configuration. Many of our current clients started out as small shared clients and have since grown into large dedicated, even clustered, server clients. Our services page features our full range of Web hosting options.
If you manage this brand, you must be logged in to update your promotions!
Add your promo code
Marketing information is managed by firstname.lastname@example.org [login] | Last company update:
|Targeting:||Canada, United States|
Add your own testimonial
This form is used exclusively for positive feedback, for a regular review click here
Nexcess’ new extended backup plans offer dedicated server and enterprise server cluster clients a comprehensive backup solution. Enterprise clients can now opt for both ninety-day and one-year data retention plans. The ninety-day backup plan will keep daily backups of server data. With the extended one-year plan, Nexcess will keep ninety days of daily backups and one year of monthly snapshots, enabling clients to restore and access data from a much longer time-frame than was previously possible.
“Long-term data retention and availability are essential aspects of both security and business continuity management ,” commented Chris Wells, President and CEO of Nexcess, “Clients need to know that their site or eCommerce store’s data is safe and accessible ... [search all nexcess.net news]
Beyond Hosting - You focus on your site's content and we'll focus on keeping it online - big, small or in between.
Account started from July, 2009, having already 9905 tweets with 5537 followers and 1255 friends. See recent tweets:
About: Beyond Hosting.
Nexcess account is having 3573 likes, talking about them 12 peoples.. See recent facebook statuses:
About: Nexcess is an Ann Arbor, Michigan-based managed hosting company founded in 2000. Nexcess offers a variety of hosting services, as well as special custom environments that are highly optimized for particular applications. These applications include:MagentoWordPressExpressionEngineHosting options include:Shared web hostingReseller hostingDedicated serversCDN hostingManaged server clustersColocation services
Nexcess account is having 325 followers and 1304 plus one count. See recent Google+ Posts:
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
Add your own review [Toggle to basic/advance form]
The only place I could get any information was Twitter - all the other folks on nexcess posting there about the failure.
I guess anyone can get one screwup, but please nexcess, let us know what happened and what you are doing to ensure it doesn't happen again!
I've been with Nexcess.net for a long time. There service is #1 Top notch. I cannot stress that enough. If you enter a ticket, a REAL human is on your case through email in a matter of minutes and it doesnt matter what time of day.
The service is also stable and can take peaks. They dont seem to over subscribe their servers at all.
The cost is higher then most, the bandwidth limits are low. Thats it...
I explained this to Nexcess and they put me on a dedicated server, dual xeon, 2.8ghz with 3 gigs of ram. At the first peak in traffic the site went down for several hours, costing me several thousands of dollars in business.
The sad part is, my website only experienced 1k visits over the course of the day, and their DEDICATED server still crapped out. My old host, Lunarpages.com could handle much more traffic on their shared servers.
Their email-only customer service was prompt but they couldn't tell me why their server crashed with so little traffic. Needless to say I canceled my service due to the poor performance, yet Nexcess still billed me for an extra month of hosting, even though I canceled literally minutes after my plan was renewed.
Nexcess and Eliterax may be work for you if your site doesn't get any more than [read more...]
Marketing representative (email@example.com, ).
Trademarks, logos & names are properties of their respective owners and protected by law.