nexcess.net
Average 4.2 out of 10
Total reviews: 14
Recommended by: 6
Opposed: 8
Official responses: 1


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âś” Nexcess review

14 user reviews; 1 support response; 0 testimonials; 11 products, 0 promotions, 6 social accounts; 38,479 hosted domains, Alexa #19965; 📆 listed 2005 (#1621)
nexcess.net
Nexcess
21700 Melrose Avenue
Southfield , MI 48075
US
☎ Phone +1 866 639 2377

Website language(s): en-US
🏆 Alexa Rating 19,965▲ 6,044 👤 User Rating 🙌 Average 4.2 out of 10
👉 Total reviews: 14
👍 Recommended by: 6
👎 Opposed: 8
🤝 Official responses: 1

💰 Price Range $ 15.00 - $ 849.00⏰ Support 24x7
💳 Payment Options Credit / Debit / Prepaid Cards, PayPal
🏆 SEO MOZ Authority 69/65🔗 Links 2,110,951
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Note: Add a promotion or coupon

100%

👪 Most Recent Customer Reviews

📅
-anonymous- (-hidden-) / anonymous
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😃 Currently, I have purchased WooCommerce hosting from Nexcess. Their services are quite good & interesting. But I want a VPS Hosting to host my other website but Nexcess is not providing the facility of VPS hosting. Then I did a lot of research & I came to know that BlueHost, domain racer & Dedicated Core are providing the best VPS hosting services.
📅
-anonymous- (-hidden-)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😠 From last few weeks our cloud version all the website goes down once a day and there is no solusion from Nexcess support, Also if we create any ticket with urgent priority then they reply after 3 to 4 hours so any issue will takes 2 to 3 days to solve. Nexcess support was very good before they merged with Liquid Web but now it's very poor.
📅
-anonymous- (vivek.kumar.2904009@g...)
⏳ Time Hosted: 3 to 6 months
Global rating
😠 Moved website from Hostgator to Nexcess. Worked fine for few days but after that started facing regular down issues.

They used to be good but now their uptime and support has become bad.

Not suggested for important websites.
MORE REVIEWS
Listed and verified since 2005
nexcess.net logo

📄 Editorial Review

🔃 Nexcess is part of Liquid Web
🔧 Services: Web HostingDomain Registration Own datacenter
⇔ Redirected domains: maxvps.com eliterax.com nexcess.co.uk nexcess.net.au
⇔ Redirected domains: futurehosting.com

With almost 20 years of experience in the field, Nexcess is a hosting company focusing on providing customers with stability and reliable products, as well as free migration from other providers.

Nexcess provides customers with the following services:
  • Shared Hosting;
  • Dedicated Servers;
  • Cloud Hosting;
  • Domain Registration;
  • SSL Certificates;
  • CDN;
  • Colocation;

Shared hosting plans are all equipped with their own dedicated IP, email features and secondary domains. Each shared hosting plan has a limited number of daily visitors allowed (starting from the cheapest plan which allows 100 up to the most expensive that allow 1000).

Cloud hosting is designed for high-traffic eCommerce pages as well as small businesses. Cloud solutions are fully managed, flexible, PCI complaint and they include necessary tools for controlling and monitoring your page.

Customers can choose either unmanaged or fully managed dedicated servers. Choosing an unmanaged service implies the team setting up the product for you and letting you control it entirely. Choosing a fully managed one means that the team will set the product for you and get the enterprise-level support.

💰 Price & Cost


If we compare the pricing system at Nexcess with the prices of other companies from the same industry, we might conclude that their prices are slightly higher than those of other hosting providers. Nevertheless, given the features made available with their plans, we might agree that their prices are still accessible.

Like many hosting companies, they have a money-back policy. Nexcess claims that a refund is guaranteed within 30 days from the purchase in case customers are not happy with the service.

⌛ Reliability


Like the majority of companies on the market, they claim 99.99% uptime guarantee for customers choosing Nexcess as their hosting provider.

🏢 Data Center


The headquarters of the company are located in Southfield, MI (USA). They have multiple data centers around the world. Their data centers are located in:
•Dearborn, Michigan (USA): working on 300 kilowatt Cummins diesel generator; multiple redundancies; N+1 cooling system with Liebert air-cooled units.
•San Jose, California (USA): N+1 redundancy configuration, BGPv4 routing in use for continuous connectivity.
•Miami, Florida (USA): N+1 redundancy; UPS systems.
•Amsterdam, The Netherlands: unmetered bandwidth provided by multiple providers (Tier 1), such as Level 3 and TeliaSonera; 2N redundant system for high power performance.
•Sydney, Australia: running on 300 kilowatt Caterpillar generator; back up with N+1 configuration.
•Surrey, UK: low-latency connections guaranteed for over 600 cities from all around the world, as well as N+1 configuration.
•West Sussex, UK: low-latency connections guaranteed for over 600 cities from all around the world, N+N generators for high powered infrastructure.

✍️ Customer Support


Nexcess customer support can be contacted via phone, e-mail or live chat. They can also be contacted on social media platforms (Facebook, LinkedIn, Twitter). More than that, they offer customers the possibility to check out a neatly organized FAQ and their knowledge library. For further information (news or updates), customers can access their blog. Their communication networks are working 24/7.

🔨 Control Panel


There is no accurate mention of a specific control panel. However, dedicated servers require InterWorx-CP when upgrading a plan.

🎯 Conclusion

Nexcess is a good company with multiple data centers all around the globe. They have bigger prices for their products, but this is not necessarily an inconvenience. Their products are efficient and, given their multiple data centers, they have a high quality hardware system. Nexcess is a good choice for online business.

🌏 Server locations:

Dearborn San Jose Miami Amsterdam Sydney Surrey West Sussex
Datacenter locations for nexcess.net

📢 Special pages


nexcess.net screenshot
Website research for Nexcess on March 16, 2020 by WebHostingTop

🎁 Nexcess Promotions

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Plans📤 Nexcess Website Products

🔧 Dedicated - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
WP-OBP 400 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔧 Category : CDN
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Other features : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
🔋 RAM : 16000 MB
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of WP-OBP 400 from nexcess.netDAILY VISITORS UP TO 50,000
CDN BANDWIDTH 250 GB PER MONTH
EMAIL INCLUDED
SECONDARY DOMAINS UNLIMITED
OPENVPN OPTIONAL
DEDICATED REDIS INSTANCE
DEDICATED IP
🔗 Plan URL : https://www.nexcess.net/
$494.95/mo.300 GB1 TB 16 GB / 1
WP-OBP 500 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔧 Category : CDN
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Other features : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
🔋 RAM : 24000 MB
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of WP-OBP 500 from nexcess.netDAILY VISITORS UP TO 100,000
CDN BANDWIDTH 500 GB PER MONTH
EMAIL INCLUDED
SECONDARY DOMAINS UNLIMITED
OPENVPN INCLUDED
🔗 Plan URL : https://www.nexcess.net/
$629.95/mo.600 GB2 TB 24 GB / 1
🔧 Colocation Keep mouse
over features!
💰Price 📶 Transfer 📆 Updated📌 Dedicated IPs
Colocation features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Other features : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
📌 Dedicated IPs : 0

screenshot of Colocation from nexcess.netNo single point of failure, advanced fire suppression systems, and flood and water penetration prevention.

Over six Michigan providers connected to over four diverse paths, so your colocation service is not in danger of being affected by provider [...]
🔗 Plan URL : https://www.nexcess.net/michigan-colocation/
on request unmetered 0
🔧 Cloud - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
Nexcess Cloud XS features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔧 Category : Fully Managed
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Other features : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
🔌 Hosted domains : 10
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Nexcess Cloud XS from nexcess.netNexcess believes in the promise of the Cloud: scalability, security, performance, and ease of use. Together with our team, clients, and partners, we’ve built something better.

Whether you’re a small business or a high traffic eCommerce store, our [...]
🔗 Plan URL : https://www.nexcess.net/cloud/
$49.00/mo.50 GB1 TB / 0
Nexcess Cloud S features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔧 Category : Fully Managed
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Other features : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
🔌 Hosted domains : 15
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Nexcess Cloud S from nexcess.netWith growth comes the need for more power and more resources. Instantly upgrade your cloud hosting solution or increase user concurrency for a limited period of time with just a click in your Client Portal.

Keeping ahead of the competition means [...]
🔗 Plan URL : https://www.nexcess.net/cloud/
$99.00/mo.75 GB2 TB / 0
Nexcess Cloud M features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔧 Category : Fully Managed
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Other features : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
🔌 Hosted domains : 20
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Nexcess Cloud M from nexcess.net
🔗 Plan URL : https://www.nexcess.net/cloud/
$179.00/mo.125 GB3 TB / 0
Nexcess Cloud XXL features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔧 Category : Fully Managed
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Other features : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
🔋 RAM : 32000 MB
💪 CPU : 32 vCPU
🔌 Hosted domains : 50
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Nexcess Cloud XXL from nexcess.net
🔗 Plan URL : https://www.nexcess.net/cloud/
$849.00/mo.800 GB10 TB 32 GB / 0
🔧 Domains Keep mouse
over features!
💰Price 📆 Updated
.com features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

screenshot of .com from nexcess.netWhois Privacy for $5.00/year
Registering also the hole list of possible extensions, including new TLD like:
.shiksha, .doctor, .theatre, .security, .protection, .properties, .top, .corsica, .wine, .vin, [...]
🔗 Plan URL : https://www.nexcess.net/domain-registration/
$15.00/yr.
🔧 SSL Certificates Keep mouse
over features!
💰Price 📆 Updated🔐 Domains protected
Standard features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔧 Category : CDN
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Other features : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
🔐 Domains protected : 1

screenshot of Standard from nexcess.net128/256-bit Encryption
Domains 1
Encryption Standard 2048-bit SSL
Warranty Value $10,000
Validation Domain
🔗 Plan URL : https://www.nexcess.net/ssl-certificates/
$39.95/yr. 1
Premium features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔧 Category : CDN
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Other features : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
🔐 Domains protected : 1

screenshot of Premium from nexcess.net128/256-bit Encryption
Domains 1
Encryption Standard 2048-bit SSL
Warranty Value $1,250,000
Validation Company
🔗 Plan URL : https://www.nexcess.net/ssl-certificates/
$99.95/yr. 1
Multiple Domain EV features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔧 Category : CDN
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Other features : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
🔐 Domains protected : 1

screenshot of Multiple Domain EV from nexcess.net128/256-bit Encryption
Domains Up to 100
Encryption NextGen 2048-bit SSL
Warranty Value $1,500,000
Validation Domain
🔗 Plan URL : https://www.nexcess.net/ssl-certificates/
$299.95/yr. 1

Contact information is managed by nexcess.net representatives support@n..., sales@n..., info@n..., clwells@n..., rbailey@n..., dfrachalla@n... [login] | Last company update:

📊 Web stats

Targeting: Australia, United Kingdom, United States
📂 Details for https://www.nexcess.net/
📥 Website DNS: ns-1479.awsdns-56.org => 205.251.197.199 ( Seattle ) / Amazon Data Services NoVa - amazon.com
ns-185.awsdns-23.com => 205.251.192.185 ( Seattle ) / Amazon Data Services NoVa - amazon.com
ns-1911.awsdns-46.co.uk => 205.251.199.119 ( Seattle ) / Amazon Data Services NoVa - amazon.com
ns-832.awsdns-40.net => 205.251.195.64 ( Ashburn ) / Amazon Data Services NoVa - amazon.com
MX::aspmx.l.google.com => 66.102.1.27 ( Mountain View ) / Google LLC - google.com
MX::alt3.aspmx.l.google.com => 142.250.150.26 ( Mountain View ) / Google LLC - google.com
MX::alt4.aspmx.l.google.com => 74.125.200.27 ( Mountain View ) / Google LLC - google.com
MX::alt1.aspmx.l.google.com => 142.250.153.26 ( Mountain View ) / Google LLC - google.com
MX::alt2.aspmx.l.google.com => 142.250.150.27 ( Mountain View ) / Google LLC - google.com
🔨 Server Software: AmazonS3
📌 Website FIRST IP: 18.172.134.121
📍 IP localization: United States, Illinois, Chicago - see top providers in United States, Illinois
🔗 ISP Name, URL: Amazon.com Inc., amazon.com
📌 Website Extra IPs: 18.172.134.109 ( Chicago, Illinois ) Amazon.com Inc. - amazon.com
18.172.134.98 ( Chicago, Illinois ) Amazon.com Inc. - amazon.com
18.172.134.99 ( Chicago, Illinois ) Amazon.com Inc. - amazon.com

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📋 Nexcess News / Press release

Nexcess, Cloudflare Team Up: CDN and Security for Managed Hosting - Nexcess (crunchbase.com) (nexcess.net), a company delivering managed hosting services designed for WordPress, WooCommerce, and Magento, part of the Liquid Web family of brands, has just announced the introduction of an integrated content delivery network (CDN) that will be powered by Cloudflare (en.wikipedia.org) and will be made accessible to all Nexcess fully managed hosting customers at no additional cost.
Clients who have their hosting fully managed have the option of adding on Nexcess [...]
Managed Hosting Firm Nexcess Parrtners with Object Cache Pro - Enterprise plugin for Redis object caching (nexcess.net), Object Cache Pro (objectcache.pro), and Nexcess, a supplier of managed hosting and cloud solutions tailored for managed WordPress (en.wikipedia.org), WooCommerce, and Magento, have signed a partnership. The premium plugin, which has a monthly cost of $95 per month, will come free with Nexcess's Managed WordPress, Managed WooCommerce, dedicated WordPress clusters, and flexible cloud plans.
One strategy website owners may use to decrease [...]
Managed Hosting Company Nexcess Announces Integration with HubSpot - Part of the Liquid Web family of brands, managed hosting provider Nexcess (nexcess.net) has announced a new integration with customer relationship management (CRM) platform, HubSpot (hubspot.com). Nexcess' cloud hosting, premium software plugins, and site administration tools are combined with HubSpot's software platform, which is meant to help businesses promote and sell more successfully.
Listen to this story
Managed Hosting Company Nexcess Announces Integration With HubSpot
Nexcess has been [...]
[search all nexcess.net news]

📣 Nexcess Social Networks

https://www.linkedin.com/company/nexcess/
Nexcess (established 2000) is a Privately Held entity having 374 followers on LinkedIn and 51-200 employees, industry Internet.
Nexcess Blog  Using GatsbyJS. Blog added on February, 2012, with total 1426 articles. See recent blogs summary posts:
- Top 10 Magento 2 store locator extensions for better visibility - Discover the best Magento 2 store locator extension to boost your stores' SEO, improve website usability, and help customers find your nearest location on maps.
- How to conduct ecommerce competitor analysis - Ecommerce competitor analysis can help you get a let up on your competition. Here's what you need to do to stand out from the crowd and sell more.
- How to choose the best Magento mobile theme for your store - Check out our vetted list of the best Magento mobile themes for ecommerce stores, and learn how to add them to your website for enhanced user experience.

📈 Domains trend


Nexcess Domain trend

Reviews👪 Nexcess Customer Ratings

The quick stats of Nexcess profile shows a note average of 4.2 out of 10, counting 14 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login

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Provide as much information as possible in your review! Too less information may be counted as not relevant and not approved!
Some customers might say good things like: "i'm happy with Nexcess" or bad things and complaints like: "this company sucks", or "is horrible", "nexcess.net generated only problems", "scam or ripoff provider", but is your turn now to share your experience!
How much is 4 + 3 ? Respond with 7
 
(3 = 21.43%)
(1 = 7.14%)
(2 = 14.29%)
(1 = 7.14%)
(7 = 50.00%)
📅
twitter.com/propernounco (adam@p...) / propernoun.co
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Nexcess Is Great!
I am a web developer and have hosted a large number of websites and other applications on Nexcess. Our site runs it's entire API via Nexcess. Nexcess is great for Magento, Wordpress and much more. We have a full write up that you can read on Nexcess vs other hosting providers here: https://www.propernoun.co/articles/nexcess-hosting-review

📅
-anonymous- (-hidden-)
⏳ Time Hosted: 2 to 3 years
Global rating
😠 Nexcess pushes the envelope in developing new solutions, such as their latest cloud offering, but unfortunately does not have the experience, or perhaps funding, to back it up. We launched a simple Magneto instance on their most robust cloud offering only to have illogical technical limitations (like inability to vary permissions at file level by user) force us to open another, standard, hosting agreement as a workaround. Then, when things broke (as they started to, frequently), our tech team had to lead their to solutions, often after hours of downtime.

They are probably a great host for standard or basic clients, but we had a very bad experience when we started to trust them beyond that. Ultimately we are glad we moved away as we achieved a much more robust solution for about 1/2 the cost, all said and done.
📅
Matt (-hidden-) / sellvapeonline.net
⏳ Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
😠 BAD
NO. DONT GO FOR THEM. NOT SUGGESTED FOR MAGENTO 2 HOSTING! SITE IS SLOW AND GOES DOWN. WILL FIND NEW SERVER
📅
-anonymous- (glassessquare@g...) / supwatch.com
⏳ Time Hosted: 3 to 6 months
Global rating
😉 I purchased a nexcess magento hosting service for deploying my B2C website. Nexcess's magento escrow performance is great and has great after-sales service. Great nexcess hosting service. I will recommend it to my friends and colleagues.
📅
Jeremy (-hidden-) / ecogeekboutique.com
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Terrible spam protections
If you want spam in your inbox. Use these guys. And they won't help you fix it. They will tell you "its how it is".

I get about 300 spam emails a day.
📅
Annie (bravelittletoaster@h...) / ourchart.net
⏳ Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
😠 I plan to get a refund first thing in the morning. We shopped all around for decent hosting services for a software called e-Fiction. Nexcess claims to offer support, http://www.nexcess.net/software/efiction-web-hosting, but not one rep even knew what it was. Needless to say it wouldn't install so I tried for the wordpress plugin. After speaking with three reps, Charles refused to assist and hung up on me. Just don't do it.
📅
rose@rosespetsupplies.com | rose@r...
⏳ Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Nexcess support is horrible
I switched to Nexcess sip-100 plan from Host Gator business plan thinking that I would get a server tuned for Magento and from what I could find in forums good support. Well the support has been horrible since the day the migration took place. It is going on 3 weeks now and I have yet to begin working on my site. The support team just does not seem to be able to take a problem and run with it. It gets delayed, they really seem like they have no idea how to fix your problems, you can't get a status from them and just try to get them to bounce it up to a higher level of support, it just doesn't happen. I guess I was spoiled at Host Gator and their extraordinary support team, but I really should have figured out when a company only has email support it was going to be problematic. Send an email in and wait and hope they actually answer it, no way to simply open a chat session if a problem is high priority or you simply need support now. I really have to consider moving off and finding [read more...]

📅
Royce (royce@j...) / joomflix.com
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
😁 Everything has been fine with nexcess.net (their customer service is excellent) until 6/18/10 when all their nameservers crashed! I have approximately 10 sites, including customer sites, hosted there on my recommendation. Imagine my dismay when all the sites suddenly disappeared!

The only place I could get any information was Twitter - all the other folks on nexcess posting there about the failure.

I guess anyone can get one screwup, but please nexcess, let us know what happened and what you are doing to ensure it doesn't happen again!
📅
Trevor Howard (thoward233@a...)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😁 I switch almost a year ago from Host Gator. Gator's support was very hard to get a hold of. I was on hold all the time. Nexcess has great speed, always up and excellent support. Their on-line help manuals are top-notch. I would highly recommend Nexcess for any hosting needs. The price is not the lowest, but you get what you pay for. Its certainly worth it if your running E-Commerce.
📅
Steve (Stevefree@y...)
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😃 The good.
I've been with Nexcess.net for a long time. There service is #1 Top notch. I cannot stress that enough. If you enter a ticket, a REAL human is on your case through email in a matter of minutes and it doesnt matter what time of day.

The service is also stable and can take peaks. They dont seem to over subscribe their servers at all.

The Bad
The cost is higher then most, the bandwidth limits are low. Thats it...
📅
Jess (fivesix@g...)
⏳ Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
😞 I switched to Nexcess from a shared host because I wanted a host that could withstand some of the surges and peaks in traffic my website experience.

I explained this to Nexcess and they put me on a dedicated server, dual xeon, 2.8ghz with 3 gigs of ram. At the first peak in traffic the site went down for several hours, costing me several thousands of dollars in business.

The sad part is, my website only experienced 1k visits over the course of the day, and their DEDICATED server still crapped out. My old host, Lunarpages.com could handle much more traffic on their shared servers.

Their email-only customer service was prompt but they couldn't tell me why their server crashed with so little traffic. Needless to say I canceled my service due to the poor performance, yet Nexcess still billed me for an extra month of hosting, even though I canceled literally minutes after my plan was renewed.

Nexcess and Eliterax may be work for you if your site doesn't get any more than
🗨 At the time the dell dual xeon line was the best we had. This was also before the SIP plans were created and when Magento itself was still very young and much more resource intensive than it is now. The server that they were on when they first signed up with us was a Celeron server for $49.95/month, lowest server we offered and when they learned of their upcoming traffic spike from being mentioned on the oprah show, they asked us if we could set them up with something higher to handle the spike. We provided them with a Dell 2850 with Dual Xeon processors. The server did indeed spike, I'm not sure exactly where they got the 1000 hits number from, but I have no way of knowing if that was accurate or not, but during the initial spike there was a hardware issue with the box. Within an hour the hardware issue was fixed and the server withstood the rest of the spikes that day that occurred from the show promotion. Once the day was over, they stayed on the box at no charge for several days de
✍️ Customer Service (support@n..., 📅 ).

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    Things done
    Company descriptions is fine
    Company address location is complete
    Company phone/fax is added
    Company Twitter and Facebook accounts are added
    "About page" URL or "Contact page" URLs are added
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
    Products (plans) are added, but some are not updated from over 2 years
    Promotions are added, but some are not updated from over 2 years

    100%
    One.com
    one.com logo
    🏆 Alexa Rating 3,618
    👤 User Rating 👉 Total Reviews: 17
    🙌 Average Rating: 1.5 / 10
    👍 Good Reviews: 1
    👎 Bad Reviews: 16
    👈 Official Responses: 0
  • Profile completion status:
    Things done
    Company descriptions is fine
    Company address location is complete
    Company phone/fax is added
    Company Twitter and Facebook accounts are added
    "About page" URL or "Contact page" URLs are added
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
    Products (plans) are added, but some are not updated from over 2 years
    Promotions are added, but some are not updated from over 2 years

    100%
    A2hosting
    a2hosting.com logo
    🏆 Alexa Rating 5,019
    👤 User Rating 👉 Total Reviews: 143
    🙌 Average Rating: 8.8 / 10
    👍 Good Reviews: 128
    👎 Bad Reviews: 15
    👈 Official Responses: 11
  • Profile completion status:
    Things done
    Company descriptions is fine
    Company address location is complete
    Company phone/fax is added
    Company Twitter and Facebook accounts are added
    "About page" URL or "Contact page" URLs are added
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
    Products (plans) are added, but some are not updated from over 2 years
    Promotions are added, but some are not updated from over 2 years

    100%
    Liquid Web
    liquidweb.com logo
    🏆 Alexa Rating 11,038
    👤 User Rating 👉 Total Reviews: 6
    🙌 Average Rating: 8.5 / 10
    👍 Good Reviews: 5
    👎 Bad Reviews: 1
    👈 Official Responses: 0
  • Profile completion status:
    Things done
    Company descriptions is fine
    Company address location is complete
    Company phone/fax is added
    Company Twitter and Facebook accounts are added
    "About page" URL or "Contact page" URLs are added
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
    Products (plans) are added, but some are not updated from over 2 years
    Note: Add a promotion or coupon

    100%
    Cloud Access.net
    cloudaccess.net logo
    🏆 Alexa Rating 132,690

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