Netcetera review

This review cover a general impression of netcetera.co.uk product features like reliability, support, data center, price & more. Brand #3235, listed since .

Most Recent Customer Reviews

David (studioitalia@m...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
excellent service!
I have been using Netcetera for more than 3 years, and I can say that their service is excellent! I have contacted them on a few occasions in the middle of the night and they always reply within minutes with an answer, even if it is not urgent! They are always very helpful!!
Chris Casey (chris@g...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I used to host with Fasthosts,then I moved to Netcetera as Fasthosts were shocking.
I was pleasantly surprised at the service I received from Netcetera,they were and are very helpful, friendly and patient.
Their control panel wipes the floor over Fasthosts,it has everything you need to be able to manage your website and databases.
Unlike Fasthosts they do not charge for additional items such as MS SQL or ASP.NET
Netcetera,keep up the good work!
Ted (ted@a...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I am overall impressed by netcetera,their packages are feature rich and offer good value for money.
I am very impressed by their support - if you log a ticket with them they always reply within 20 mins and they are very helpful and professional.
They have great uptime aswell.
I would highly recommend this company.
MORE REVIEWS

Overview

About Netcetera

Formed in 1996, Netcetera is one of Europe's leading Web Hosting service providers, with customers in over 60 countries worldwide.

As the premier provider of Datacentre Co-location, Cloud Hosting, Dedicated Servers and Managed Web Hosting Services in the UK, Netcetera offers an array of services designed to more effectively manage IT infrastructures. Our state-of-the-art data centre environment enables Netcetera to offer your business enterprise level co-location and hosted solutions.

Providing an unmatched value for your budget is the driving force behind our customer service and managed infrastructure services. From our 16,000 square foot ISO27001 certified Data Centre facility located in the Isle of Man, we are able to deliver solutions that meet the needs of businesses of all sizes - through our expert IT personnel along with well defined ISO9001 processes to deliver reliable, cost-effective services. From single server to fully customized data center suites, we can provide companies the IT solutions they need to focus on their core business instead of managing servers, networks and firewalls often at a significant cost savings.

* Celebrating over 16 years of profitable and reliable web hosting.
* We are making a £10 million investment developing a world-class Tier 3+ data centre, which opened 1st March 2007.
* A Microsoft Gold Certified Partner with a Competency in Hosting - being a Microsoft Certified Partner since 1999.
* Listed in the Deloitte 50 Fastest Growing Technology Companies three years running.
* Ranked as the UK's best performing Web Host by Internet Research specialists, Netcraft.
* Rated No.1 in their monthly poll by hosting portal TopHosts.
* Voted No.1 by The Web Host Directory, the global hosting industry portal.

Colocation
16,000 sq ft capacity
Redundant UPS/Generators
Redundant Aircon24/7 Access - 365 Days/Year
On-Site Operations Staff
VESDA/FM200 Fire Surpression
CCTV and Intruder Alarms
Diverse Fibre Entry
ISO27001 Certified

Servers
1hr Activation
UK Data Center
Virtual or Dedicated
Self or Fully Managed
Dedicated Intel Hardware
Windows Server 2008 R2
Linux
Bandwidth Options
Total Server Control

Related links


netcetera.co.uk Facebook Cover
Website research for Netcetera on June 25, 2011 by WebHostingTop

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PlansWebsite Products

Windows - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
DEVELOPER  $4.00/mo. 1 GB80 GB
WORDPRESS  $9.00/mo. 1 GB80 GB
One Package featuresInstant Account Activation
5,000 MB Windows 2003 web space
Un-restricted Bandwidth
Create Unlimited Websites
Website Control panel
Domain Control panel
24/7 Technical support
Microsoft Frontpage Extensions
Advanced Web Statistics
Unlimited [...]
$9.90/mo. 5 GBN/A
ONE  $16.00/mo. 5 GB500 GB
RESELLER  $40.00/mo. unlimitedunmetered
.NETppliance 1800 WE featuresThe .NETppliance 1800WE Server is packed with all the features you would expect from our standard server range, plus many more, making this the ideal dedicated solution on the Windows 2003 platform, providing affordability, practicality and peace [...]$65.99/mo. 40 GB20 GB
.NETppliance 1800 SE featuresYour own Dedicated Microsoft Windows 2003 Server, for the price of a Shared Reseller Package!
Netcetera brings you the future of Windows Dedicated Servers. With Microsoft Windows 2003 Server and it's new web server IIS 6.0, .NETcetera gives you the [...]
$180.00/mo. $180 Setup Fee 40 GB100 GB
Windows - Dedicated Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
2200DC  $80.00/mo. 160 GBunmetered
.NETppliance 2008 DC Server featuresThe .NETppliance 2008 DC Server is a state of the art dedicated server solution, comprising the latest DELL Servers with a Dual-Core Processor, 1GB of RAM and 160Gb Hard Drive.

The integration of Windows Web Server 2008, with Internet Information [...]
$90.74/mo. unlimitedN/A
.NETppliance 3400DC Server featuresThe .NETppliance 3400DC Server is a state of the art dedicated server solution, comprising the latest IBM Servers with Intel Dual-Core Processors, 2GB of RAM and 2 x 160Gb Hard Drives in a RAID configuration.
Server Specs Provided:Dual Xeon2GB [...]
$247.50/mo. unlimitedN/A
.NETppliance 2008 DCM Server featuresThe .NETppliance 2800 DCM Server is a state of the art dedicated server solution, comprising the latest DELL Servers with a Dual-Core Processor, 1GB of RAM and 2 x 80Gb SATA Hard Drives in a RAID 1 configuration with full server management from our [...]$329.99/mo. unlimitedN/A
Windows - Managed Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
.NETppliance 2008 Managed Dedicated Server featuresThe .NETppliance 2008 Server is a state of the art dedicated server solution, comprising the latest HP Servers with Intel Quad-Core Xeon Processors, 2GB of RAM, 2 Hard Drives in a RAID 1 configuration with full server management from our award [...]$394.02/mo. 2 GBN/A
Linux/Windows - Colocation Keep mouse
over features!
Price Transfer UpdatedDedicated IPs
SINGLE SERVER  $56.00/mo. 500 GB
Cloud Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
CUSTOM CLOUD SERVER  $24.00/mo. 20 GBunmetered

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News

The Planet Plans London Data Center - Texas-based global IT hosting provider The Planet (www.theplanet.com) has announced its first international data center is planned for London, England, where it will meet both international customer demand and globally redundant hosted infrastructure needs.
Opening in April, according to the company's announcement Monday, The Planet has begun preleasing the London facility, which will feature up to 20kW of power per rack, backed by N+1 redundancy on generators, transformers and UPS systems. The new data center also gives customers private access to a 10GB fiber connection to The Planet's core network through its Ashburn, Virginia data center, as well as local connectivity to tier-1 providers and the major European peering exchanges.
The London facility will initially roll out its "virtual racks" solution as its first offering. Virtual Racks host business web application infrastructure, allowing clusters of servers to easily work together, offering unlimited server-to-server ... [search all netcetera.co.uk news]

Social Networks

https://www.linkedin.com/company/netcetera-hosting
About: Formed in 1996, Netcetera is one of Europe's leading Web Hosting service providers, with customers in over 75 countries worldwide. We are a leading IT infrastructure provider offering co-location, dedicated servers and managed infrastructure services to businesses worldwide. As the premier provider of Colocation, Dedicated Servers and Managed Services in the UK, Netcetera offers an array of services designed to more effectively manage IT infrastructures. Our state-of-the-art datacentre environment enables Netcetera to offer your business enterprise level co-location and hosted solutions.
Netcetera Hosting account is having 70 followers on LinkedIn and 11-50 employees.
https://plus.google.com/+NetceteraCoUk (Inactive) See recent Google+ Posts:
- Join The 20th Birthday Celebration, Grab a Massive Discount On a .WEBSITE Domain.The big birthday year celebrations continue, we are currently offering .WEBSITE domains at a massive discount. Grab a .website domain name for only £7.00 -  normally £ Shopping Cart - Netcetera Ltd
- Grab your .UK #DomainName for just 99 pence! http://wu.to/21Wxon Happy 1st Birthday! Grab your .UK Domain for just 99 pence! | Netcetera Buzz
- Netcetera is the UK's most reliable Windows Hosting Company for April http://netc.im/1cvmmV7 Netcetera is the UK's most reliable Windows Hosting Company for April
Netcetera Blog  Using Wordpress version 4.6.1. See recent blogs summary posts:
- Netcetera Named Fastest Web Host - Another great month has been had by all of Netcetera's clients. Netcetera is the #1 out again out of all the UK's top ISP's monitored by Webperf, the Monitoring Service Company. Since the start of 201
- FREE iPhone 7 on all Business Accounts - Think of all the advantages you'd get by dealing with one partner for all your business mobile and hosting needs. One simple monthly invoice, the best possible support, the fastest most reliable hosti
- Grab A Hosting Bargain This Weekend Black Friday – Cyber Monday - 25% Off All Hosting, All Weekend, From The UK's #1 Hosting Provider We are giving you the chance to get the best hosting in the UK with this great offer. That's right a full weekend of great offers ac

ReviewsCustomer Ratings

The quick stats of Netcetera profile shows a note average of 5.7 out of 10, counting 9 opinions. (few listed on the top of the page)
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Alperian (neil@a...)
Time Hosted: over 3 years
Global rating
Features
Cost
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1. The support is fantastic. Utterly first class-prompt and efficient.
2. When a new package is introduced, existing customers are given no help upgrading or migrating.
3. Existing packages seldom seem to add new features (eg. database number and capacity are still the same after two years and there are more competitive options around now)
4. If you are delinquent in your bill by one day, they shut you down and won't turn you on again for days after payment. This was a few years ago and my email changed, so I had no idea at the time.

No bandwidth limits are good.
Justin (public@s...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Started off quite small was on first name terms with the support staff, very helpful.

Things have changed, they are now a lot bigger and the personal level of service has gone. That said however I've never been left without a resolution to a support issue, but have felt on occasions that I'm driving and not the support dept.

My issue is that I have about 40 domains on a reseller package that is 5 years + old, the cost is the same as it was 5 + years ago which is about 4 times what the equivalent is today. They refuse to upgrade/down cost me.

I too have been stung for a hefty (to me anyway) sum for bandwidth usage in the past.

I also agree with the other post, all my clients lost email when they upgraded/changed the email system (unsure what or why as I was never told) all the email settings had to be re-setup including accounts, domains, passwords everything. This involved me going cap in hand to my clients and asking for what email accounts they had etc, very [read more...]
Gary Lock (wedeletejunkmail@a...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I've been with netcetera on a shared server since 2005 and now I've had enough. The service has got steadily worse recently. They have a habit of moving your site onto new servers and not telling you.

So what you may ask - it's a shared server? Well, your web forms stop working (because the .asp component you were using is not on the new server), your custom 404 error pages stop working, control panel features change/or are removed, your redirects from parked domains to your main site stop working etc. ... worse still, they just don't tell you that they are moving your site onto a new server and you just have to find out about the issues by trial and error or by accident (and when you ask them if they've moved your site, it's like you have to weedle the info out of them... they don't seem to want to admit that your site is having issues basically as a result of them moving it).

Not Good.

Then there is their customers service. Whatever you do, don't pay by the year. After your [read more...]
W. Kierski (wernerk@g...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Netcetera made a mistake with my account, the failed to send me an invoice but disconnected my services. When I contacted customer services the quickly send me an invoice that same evening and continued to blame me for not paying an invoice I was not aware of in the first place. Phil from accounts even said I should inform Netcetera about invoices that I have not received. My control panel does not even list the service that is connected to that invoice. Phil in fact asked me to do his job for him. No apology for their error just rudeness. Totally unprofessional. No customer service skill but lots of blame
Trisha (Trish@e...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Really not impressed with the overall company, The Directors have no customer service skills what so ever and they lie to all client all the time.I was told by one staff memebr that my server was not kept in the same place as what was advertised on the website which i found very disturbing and very unproffesional. I constantly had trouble with server it was always down and things having to be replaced! I have moved on now and I have not had any trouble with the new company as yet. Do not host with this company they are full of SH*T.
Adam Ward-Best (adam@e...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
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Hi,
I was with Netcetera for 2 years and had a dedicated server with them, in December of last year they made 4 attempts to bill my Credit card (Must be a lean period for them!) They tried manualy to bill be £6076... yes I know you don't beleive me, I could not beleive it myself , luckily they only got £3076 pounds which I am still fighting for now. They claim my server had excess usage ie data transfer which is utter rubbish, its just a scam! even if I did I could have a backbone connetion into internet house in London for Less!

I am posting this so nobody else getts stung by them, they and not repuatble in any way I feel robbed litteraly. If anyone does not believe this post I will personbaly email them every email back and forth with this shower and provide a scan of my credit card bill.

I have been hit for £3000 British pounds!!!!

Stear well clear if you don't want a litigation battle. I was onec told Possesion is 99% of the law, don't they know it!!

Keep your eyes [read more...]
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