This review cover a general impression of netcetera.co.uk product features like reliability, support, data center, price & more. Brand #3235, listed since .
Most Recent Customer Reviews
I have been using Netcetera for more than 3 years, and I can say that their service is excellent! I have contacted them on a few occasions in the middle of the night and they always reply within minutes with an answer, even if it is not urgent! They are always very helpful!!
I was pleasantly surprised at the service I received from Netcetera,they were and are very helpful, friendly and patient.
Their control panel wipes the floor over Fasthosts,it has everything you need to be able to manage your website and databases.
Unlike Fasthosts they do not charge for additional items such as MS SQL or ASP.NET
Netcetera,keep up the good work!
I am very impressed by their support - if you log a ticket with them they always reply within 20 mins and they are very helpful and professional.
They have great uptime aswell.
I would highly recommend this company.
About NetceteraFormed in 1996, Netcetera is one of Europe's leading Web Hosting service providers, with customers in over 60 countries worldwide.
As the premier provider of Datacentre Co-location, Cloud Hosting, Dedicated Servers and Managed Web Hosting Services in the UK, Netcetera offers an array of services designed to more effectively manage IT infrastructures. Our state-of-the-art data centre environment enables Netcetera to offer your business enterprise level co-location and hosted solutions.
Providing an unmatched value for your budget is the driving force behind our customer service and managed infrastructure services. From our 16,000 square foot ISO27001 certified Data Centre facility located in the Isle of Man, we are able to deliver solutions that meet the needs of businesses of all sizes - through our expert IT personnel along with well defined ISO9001 processes to deliver reliable, cost-effective services. From single server to fully customized data center suites, we can provide companies the IT solutions they need to focus on their core business instead of managing servers, networks and firewalls often at a significant cost savings.
* Celebrating over 16 years of profitable and reliable web hosting.
* We are making a £10 million investment developing a world-class Tier 3+ data centre, which opened 1st March 2007.
* A Microsoft Gold Certified Partner with a Competency in Hosting - being a Microsoft Certified Partner since 1999.
* Listed in the Deloitte 50 Fastest Growing Technology Companies three years running.
* Ranked as the UK's best performing Web Host by Internet Research specialists, Netcraft.
* Rated No.1 in their monthly poll by hosting portal TopHosts.
* Voted No.1 by The Web Host Directory, the global hosting industry portal.
16,000 sq ft capacity
Redundant Aircon24/7 Access - 365 Days/Year
On-Site Operations Staff
VESDA/FM200 Fire Surpression
CCTV and Intruder Alarms
Diverse Fibre Entry
UK Data Center
Virtual or Dedicated
Self or Fully Managed
Dedicated Intel Hardware
Windows Server 2008 R2
Total Server Control
- Cloud Hosting Solutions - UK Cloud Hosting Provider Netcetera - For the fastest, most reliable and scalable cloud hosting solutions contact Netcetera today.
- Managed Hosting Solutions From Netcetera - For the fastest and most reliable hosting solutions contact Netcetera today.
- About Netcetera - As the premier provider of Datacentre Co-location, Cloud Hosting, Dedicated Servers and Managed Web Hosting Services in the UK, Netcetera offers an array of ...
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Opening in April, according to the company's announcement Monday, The Planet has begun preleasing the London facility, which will feature up to 20kW of power per rack, backed by N+1 redundancy on generators, transformers and UPS systems. The new data center also gives customers private access to a 10GB fiber connection to The Planet's core network through its Ashburn, Virginia data center, as well as local connectivity to tier-1 providers and the major European peering exchanges.
The London facility will initially roll out its "virtual racks" solution as its first offering. Virtual Racks host business web application infrastructure, allowing clusters of servers to easily work together, offering unlimited server-to-server ... [search all netcetera.co.uk news]
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2. When a new package is introduced, existing customers are given no help upgrading or migrating.
3. Existing packages seldom seem to add new features (eg. database number and capacity are still the same after two years and there are more competitive options around now)
4. If you are delinquent in your bill by one day, they shut you down and won't turn you on again for days after payment. This was a few years ago and my email changed, so I had no idea at the time.
No bandwidth limits are good.
Things have changed, they are now a lot bigger and the personal level of service has gone. That said however I've never been left without a resolution to a support issue, but have felt on occasions that I'm driving and not the support dept.
My issue is that I have about 40 domains on a reseller package that is 5 years + old, the cost is the same as it was 5 + years ago which is about 4 times what the equivalent is today. They refuse to upgrade/down cost me.
I too have been stung for a hefty (to me anyway) sum for bandwidth usage in the past.
I also agree with the other post, all my clients lost email when they upgraded/changed the email system (unsure what or why as I was never told) all the email settings had to be re-setup including accounts, domains, passwords everything. This involved me going cap in hand to my clients and asking for what email accounts they had etc, very [read more...]
So what you may ask - it's a shared server? Well, your web forms stop working (because the .asp component you were using is not on the new server), your custom 404 error pages stop working, control panel features change/or are removed, your redirects from parked domains to your main site stop working etc. ... worse still, they just don't tell you that they are moving your site onto a new server and you just have to find out about the issues by trial and error or by accident (and when you ask them if they've moved your site, it's like you have to weedle the info out of them... they don't seem to want to admit that your site is having issues basically as a result of them moving it).
Then there is their customers service. Whatever you do, don't pay by the year. After your [read more...]
I was with Netcetera for 2 years and had a dedicated server with them, in December of last year they made 4 attempts to bill my Credit card (Must be a lean period for them!) They tried manualy to bill be £6076... yes I know you don't beleive me, I could not beleive it myself , luckily they only got £3076 pounds which I am still fighting for now. They claim my server had excess usage ie data transfer which is utter rubbish, its just a scam! even if I did I could have a backbone connetion into internet house in London for Less!
I am posting this so nobody else getts stung by them, they and not repuatble in any way I feel robbed litteraly. If anyone does not believe this post I will personbaly email them every email back and forth with this shower and provide a scan of my credit card bill.
I have been hit for £3000 British pounds!!!!
Stear well clear if you don't want a litigation battle. I was onec told Possesion is 99% of the law, don't they know it!!
Keep your eyes [read more...]
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