net4.in review23 user reviews, 0 support responses, 0 testimonials, 8 products, 0 promotions, 4 social accounts, 66505 domains, 65233 hosted, Alexa #333550, listed 2008 (#6342)
Most Recent Customer Reviews
They have no knowledge, their phone is answers by uneducated staff, they don't care about customers, i think this company top management is also fraud, so is the all staff, I hear people are leaving their jobs everyday in Net4India.
About net4.inNet4 is India’s leading Network and Application Services Provider. It is a NSE & BSE listed business enterprise with consolidated revenues to the tune of R 304 Crores (2010-11). Net4 focuses on providing services to businesses (small, medium and large) and its offerings include Enterprise Internet Services, Data Centre Solutions, VoIP Solutions, and Enterprise Messaging & Hosting Solutions.
Headquartered in Noida, Net4 has a PAN India presence with offices in 11 major business cities & an ever-growing clientele which includes 850 Corporate Data Center Customers, 2800 Business VoIP customers, 80,000 hosted websites, 1 million business e-mail accounts & over 250,000 registered domain names. Net4 is amongst the largest provider of hosted email, web hosting and domain name registration (www.net4.in) in the Asia-Pacific region.
The company’s client base includes the likes of CNBC TV18, Essar, Godrej, Hutch, ITC, L&T, Lufthansa, NIIT, ONGC, Proctor & Gamble, Reliance, Sahara, SBI, Siemens, and TCS.
Net4 operates seven (7) state-of-the-art Internet Data Centers (IDCs) and 15 Network Points of Presence across the country, providing the highest possible levels of availability, scalability and security. This infrastructure is connected to an STM-8+ Internet Backbone across multiple undersea cables and to NIXI via STM1 –DS3 interconnects in all cities. Net4 also manages a VoIP/ SIP infrastructure with a capacity of 100 million minutes per month hosted out of India, US & Singapore.
Net4 has the distinction of being the first Internet services company in the World to be IS0 27001 certified, for Information Security standards adopted at its Data Centers.
It is also ISO 9001:2000 certified, a Microsoft Gold Partner and an ICANN & .IN accredited Domain Name Registrar.
Net4 is India’s has over 300,000 direct business customers. Net4 sells Domains (.com, .in and 40 more domain extensions) at highly competitive rates compared to other registrars in the Domain name business. You can get the best deals, special offers and cheapest domains by tracking our Hot Deals section. Every Domain Name you register comes with a 10 free Sub Domains, Free Domain/URL Forwarding, Free Domain Theft Protection, Free DNS Management, Free 24x7x365 telephone & web support and Free Domain Privacy Protection (coming soon). Net4 also provides an easy and hassle free domain transfer service, to help you transfer your domain from your existing registrar to Net4 and lower your cost.
Reliable Website Hosting
Net4 is India’s largest Web hosting service provider, with over 80,000 websites hosted on our servers. We offer high quality, low cost website hosting services catering to individuals and businesses of all sizes. Be it a starter site for a professional/freelancer OR advanced managed hosting solutions for large enterprises/portals, we have a web hosting service in India to fit all needs. Every web hosting pack comes with TRULY Unlimited Data Transfer, Backup, 10 free Subdomains, Free 24x7x365 telephone & web support and a host of supported applications for free such as Wordpress Blogs, Photo albums, Shopping Carts, Chat, Social Networking and more. All sites are hosted in our own state of the art data centres in India, with multi-redundant connectivity to the Internet backbone and domestic networks. CPanel hosting, Parallels Plesk and Fantastico Control Panel will be available soon.
Business Email Hosting
Net4 is the undisputed leader in business class email services in India. We serve over 50,000 business customers, starting from a professional/small business to managed email and messaging solutions for large enterprises. All our business email accounts come with free anti-virus and anti-spam protection. We also provide Customizable webmail, Email on mobile (incl. Blackberry and Windows mobile) and advanced corporate admin controls with our Email Hosting services. All business emails come with Unlimited Free Email Forwarding, Unlimited Data Transfer, Free Anti Spam and Anti Virus and 24x7x365 telephone & web support.
Net4 is the first choice when looking for email hosting services in India. Don’t be part of the crowd and use long string email addresses with numbers and weird characters, get your own personalized email id on your own domain. This makes it super easy for friends, customers and colleagues familiar with your domain name to remember your personal email address. More importantly it is much cooler, what would you rather have: Abhinav_1982@coldmail.com or Abhinav@Mehra.com Net4’s hosted email addresses are easy to setup, use and manage; super fast, highly reliable, secure and configurable in almost all mobile devices and cost ONLY Rs 17 per month.
Cloud Server (VPS)
Net4’s offers high quality VPS hosting services in India. Our virtual private servers operate like a dynamic cloud server and are ideal for businesses who want near infinite scalability, Opex but not Capex, flexibility to upgrade and downgrade on the fly and yet Complete Control. You can choose the resources you want and build your own server in minutes. We offer Cloud Server on windows 2003 & 2008, Red Hat Linux and Cent OS ans also all editions of MSSQL and MySQL Databases. We also have a range of managed database and managed application services. For hosting companies we can also configure and provide licenses for Parallels Plesk or Cpanel.
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Jasjit Sawhney, CEO of Net4, says the ISO 27001 certification is an indicator of the quality of the company's information management systems. He says the company plans to use the certification to attract business from sectors that are information-sensitive, such as financial services and insurance."This is a significant achievement for Net 4. We are proud to be the first Internet services company in the world to receive this certification," says Sawhney. "ISO 27001 highlights our stringent security measures we have undertaken to secure the data of our customers. Our focus on information security through use of consistent process methodologies enables us to provide a secure environment for delivering high quality services to our customers."Net 4 is based in ... [search all net4.in news]
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The executive Deepak Kumar, Anuj firstname.lastname@example.org, Hoshiar Singah and Amit (The Manager) had given us wrong information to sold their hosting package. After making the payment we found that it was a lie and we didnt like the service at all because of the FTP Not working, Control Panel giving problem, so we decided to close our account within 12 hours and now we have requested for refund. But when we requested for refund the Marketing Eexecutives working in Customer Care stopped reply emails and picking calls about refund. They also started saying that they have left the job. But they are still working in the same company and may be foolding some other client for selling their products and reaching their targets.
We found them very unprofessional and will not recommend their service anymore to anyone.
No technical support on chat/phone. The only way to post issues is via a form on the site. There is not interactive support.
Answers to queries are pathetic. Support staff don't seem to empathize with customer's problems.
The net4 in manages everything manually, No automated process to create domain, hosting or database.
I have requested for a hosting with mysql database. the hosting comes after 2 hours of request and mysql database still not up after 48 hrs of request. For the standard service, what they supposed to offer if they take such a long time, I am wondering what the nightmare I need to follow-up later...
The customer service is the worst part... There is no support engineers after 9.00pm.. you call for issues, they would say the issue will be resolved by tomorrow. In the day time, for the same issue the standard reply would be 2-3 hrs it will resolved.. and the tone of the customer care.. It would feel like you are on mortgage with them..
Never ever go for net4 if you want a Quality of Service
No One Can Cal U Or Every Q. 's Ans. Is "We Not Provide It "
customer support = Very Poor On Reply For Ur Mail.
Tool Free No No One Revise And Ans
features = NO Cp, No Database
I needed to setup a website with a good hosting plan for a website active in the UAE.
I tried registering ith net4.in but even though I had paid for the domain, my control panel showed pending. I tried contacting the customer service qith more than 7 tickets but the support team just closed my tickets without solving the problem. They gave me some fast replies just to close the ticket.
At the end I was forced to register with another company and asked for a refund through paypal.
Now I tried to give them a second chance with another domain but when registering, the sistem gives me an error so I contactd once again the support team and guess what? They are just closing tickets with a quick pasted reply.
I have to go somewhere else once again, this company is terrible.
This company took my money by PayPal to transfer in domains before the transfer took place. The transfer failed. It then gave me a credit! When I asked for a refund it says it will send a check! DO NOT USE THIS COMPANY
Trouble has started again when we want to transfer our domain that was registered through Tata. Turns out Tata has actually used Net4 for this job. Now Net4 does not want to give us CRN ID, Password and AuthCodes. The CRN ID/Password they sent to us does not work. The 1860- phone number they provided does not work and the 3- phone number does not have any customer care associates manning it (and they promise 24x7 support).
The saga has not yet ended. I will be glad to see this company de-registered by NIXI and ICANN and the Directors arrested for fraud.
They are the biggest cheater related to hosting and net related service.
On January 10 we have purchased a hosting for our site www@englishlearning@co@in . This is a word press site and before purchasing we have been assured that word press site will work fine on their hosting. We uploaded our web site on Feb 10 and from then till March 10 the site did not worked properly.
Our daily task was to file a ticket and tack with their customer care and that also without any solution. We had a talk with multiple people and even their Sr. Manager Customer Care Ms. Anamilka Mukherjee. But they are all helpless or we can say they are big cheaters.
We lost a huge amount of money in between and finally we transfer our hosting to US server.
We asked net4 to refund back our money because they did not able to provide good hosting. They said money will not be refunded back.
We again visited them on May 10 and ask them to point the hosting to our new [read more...]
I The worst services i I have come across
1.When I called the call center the agent takes down my CRN ID and waits for her system show up the details for 15 minutes and i should keep asking her "are u there on line"?
2.The agents keep u on hold for long so that you will hangup yourself
3. The agent takes down mob number and doesn't bother to call back, obviously since they an resolve issue.
They cant mange their own systems, let alone domains.
Name server issue took 3 days(not yet resolved as i am typing this post)
They waste a lot of time on phone(on your money) keep u waiting obviously since they cant open and see your details.
Irresponsible towards customer
1. All other Domain Name Registrar's give the option to get the TRANSFER SECRET or AUTHCODE so that a user can move out of their services. In their case it has to be request for on the phone. There is no way to request for this information by raising a trouble ticket.
2. All other Domain Name Registrar's give the option to get the LOCK or UNLOCK the domain, so that a user can protect their domain name. In their case it has to be request for on the phone. There is no way to request for this information by raising a trouble ticket.
3. More over, they take very long to solve problems. Everything takes 24-48 hours to revert back to you and they never revert back. We have to call back and when we do, they say the problem has been escalated and tell us it will take 24-48 hours to get resolved.
The same repeats and you could be waiting for the next 3-4 weeks in this [read more...]
AS I CAME TO KNOW YOU DONT ALLOW "DOMAIN TRANSFER" OR "HOSTING TRANSFER". WHAT IF YOU ARE UNABLE TO PROVIDE BETTER CUSTOMER SERVICE? SHOULD YOU NOT ALLOW CUSTOMER TO TRANSFER DOMAINS/HOSTING AND GIVE THEM THE CONTROL PANEL?
As i had started, i must have many queries o which if i wish to seek technical guidance i am totally helpless. How could i do business with you people. It is too tiresome process to get in touch with you. I know one of your senior official but he never picks [read more...]
I've never seen such a nonsense company. This company should fail.
Its has been a week and I havent been able to get my site up and running yet.. not that I am a newbie or anything.. I have been a full time webmaster for the last 8 years and I have never seen such unprofessional hosting company. Right from the word go there has been issues and I cant even type it all out here as I am sick of repeating it again and again. You can read the whole story here : http://www.indiabroadband.net/web-hosting/8545-net4-hosting-review.html
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