Moonfruit review10 user reviews, 0 support responses, 1 testimonial, 4 products, 0 promotions, 4 social accounts, Alexa #65758, listed 2005 (#1452)
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Too much request
and handling as soon as possible and bla bla bla, These are common excuses used by many Companies now. My site takes too long to upload and it makes me loose customers. People dont have 10 to 15 seconds for a site to upload. Half of my editings seem to appear and waiting 3 days now for reply. I am so unhappy but dont know how to transfer sites to other webhosts and etc. Still asking around. I regret doing business with moonfruit BUNCH OF AMATURES.
Moonfruit has pretty cool designs, but they're worthless because no one can find you. Because they use flash, you can't optimize your site as good as html sites for search engines. You also can't see Moonfruit sites on mobile devices like iphones or ipads.
I built my site for free with Yahoo site builder. It looks like crap, but at least you can find it in search engines and view it on your phone. I think I'm going to switch to SetMySite.com soon though, because Yahoo sucks for design.
Just stay away from Moonfruit, Wix, or other flash-based website builders if you need a website for business.
Have already seen to many scams that offer free website no cost! So signed up for freesite before commiting to anual fee upgrade. loved the software and was about to sign up for anual upgrades. when all of a sudden I could not find site on the web. can still access site threw login says its on web but not so. won't allow access to email or support unless I upgrade. In other words they have NO custumer support for said offer. If U get ripped off because U payed an outfit who started out with a free offer...It's on U. I loved the soft ware...but am not paying for something I can't even get.
About MoonfruitSituated in London, UK, Moonfruit and SiteMaker are claimed and worked by Greek Attic Ltd.
Moonfruit offers web facilitating that accompanies a mechanized website manufacturer, message sheets, discussions, visitor book, and a media rich realistic library.
Moonfruit gives you a chance to redo the style and format of your site so it mirrors your image without you understanding any coding, HTML or CSS. Your destinations are upgraded for web and portable.
Moonfruit makes it simple for you to set up your business, venture or energy on the web and offer it with similar individuals.
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Moonfruit says the tool kit is available at no cost or on a subscription service and enables basic users to quickly design Web sites. The product update gives users access to three new features including a comment section for greater user-visitor interactivity, a 'mail to a friend' tool that can be used as a marketing tool to encourage people to spread the word about their Web sites and member management tools."Moonfruit's toolkit is designed to provide the fastest, easiest and most rewarding way for people to build and manage their own online communities," says Joe White, managing director for Moonfruit. "These enhancements will enable site leaders to make their online communities more interactive and dynamic as visitors can leave notes to each other and send pages to their friends. The membership tools allow each site to ... [search all moonfruit.com news]
Account started from March, 2009, having already 8604 tweets with 21984 followers and 2524 friends. See recent tweets:
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I can not even log into my account these days. What is happening?
Also, as I explained before, part of my website (arisedcleaners.co.uk) is disappeared when i go to the website but not when I am in the editing mode. I have attached my website www.elishahair.com to elishahair.moonfruit.com but it keeps login to clean.moonfruit.com. And before, when i could log in, when I go to my website, it takes about 7 to 10 seconds to upload the page. I want my website to upload as quick as other websites do. But now I can not log in and my website is not appearing on the world wide web.
All am thinking is my hard build business and i dont know how to transfer the website to another host YET!
I've been with MoonFruit for 3 years now (never to sign on with them ever again). After there new software upgrade a few months ago, I've had numerous issues which have turned into complaints because the lack of customer support. With the new features they've added (much of it being flash base animations). Although MoonFruit offers many flash animations, menu bars, etc. There flash animations seem to be conflicting when you place more than 3-5 even more on a specific page. Causing the website to run extremely slow, or simply just crash while your working on your webpage. If you have what they call a heavy webpage; meaning if it has a few animations or maybe a few large pictures. [read more...]
I recently receive a email from MoonFruit.com techincal support which made me aware that is was time to move on to a true and more supportive technical support staff. A more efficient, and shorter down time in getting answers to issues on software problems. I am not a new customer but a customer who has been with MoonFruit for 2-3 years now. Never really had a complaint with the software or customer support (everything was fine) 'UNTIL' they made an upgrade to the new software now in place. Never had a problem with pictures being too big or small, or page being too heavy. For the past couple of months I have been having problems with there own flash animations they provide. But here is a recent email sent to me sent to me regarding a inquiry ticket sent to them on Nov 17th, 2010. Below is the email sent to me from MoonFruit.com. If your looking for a reliable web hosting company with excellent or immediate support, this is the NOT the company you may want to choose. But I [read more...]
HOWEVER, the customer service is lacking. I have found that it is slow at best and non-responsive. My site was/is down and I have emailed them several times for the past week and as of today, I have not received any assistance other than the following message - I AM A PAID MEMBER NOT A FREE USER!:
Thank you for your query. At present we are experiencing very high demand. We normally aim to respond to all queries within 24 hours however this may take up to 48 hours or longer depending on the query.
While all tickets are normally answered chronologically, we are currently addressing the most urgent queries first e.g. inability to login, payment issue, or loss of website or domain name.
In the meantime, if your query [read more...]
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