Moonfruit review

10 user reviews, 0 support responses, 1 testimonial, 4 products, 0 promotions, 4 social accounts, Alexa #74203, listed 2005 (#1452)

Most Recent Customer Reviews

Fancisca (frimpongfrancisca@y...)
Time Hosted: 6 mo. to 1 year
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Too slow to upload page
Too much request

and handling as soon as possible and bla bla bla, These are common excuses used by many Companies now. My site takes too long to upload and it makes me loose customers. People dont have 10 to 15 seconds for a site to upload. Half of my editings seem to appear and waiting 3 days now for reply. I am so unhappy but dont know how to transfer sites to other webhosts and etc. Still asking around. I regret doing business with moonfruit BUNCH OF AMATURES.
Brad Jenson (packersfan1985@h...)
Time Hosted: 6 mo. to 1 year
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Moonfruit Is Mediocre for Business
Moonfruit has pretty cool designs, but they're worthless because no one can find you. Because they use flash, you can't optimize your site as good as html sites for search engines. You also can't see Moonfruit sites on mobile devices like iphones or ipads.

I built my site for free with Yahoo site builder. It looks like crap, but at least you can find it in search engines and view it on your phone. I think I'm going to switch to SetMySite.com soon though, because Yahoo sucks for design.

Just stay away from Moonfruit, Wix, or other flash-based website builders if you need a website for business.
wolfcave2 (wolfee309@g...)
Time Hosted: under 1 month.
Global rating
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moonfruit.com really disapointed !!!
Have already seen to many scams that offer free website no cost! So signed up for freesite before commiting to anual fee upgrade. loved the software and was about to sign up for anual upgrades. when all of a sudden I could not find site on the web. can still access site threw login says its on web but not so. won't allow access to email or support unless I upgrade. In other words they have NO custumer support for said offer. If U get ripped off because U payed an outfit who started out with a free offer...It's on U. I loved the soft ware...but am not paying for something I can't even get.
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Overview

About Moonfruit

Situated in London, UK, Moonfruit and SiteMaker are claimed and worked by Greek Attic Ltd.

Moonfruit offers web facilitating that accompanies a mechanized website manufacturer, message sheets, discussions, visitor book, and a media rich realistic library.

Moonfruit gives you a chance to redo the style and format of your site so it mirrors your image without you understanding any coding, HTML or CSS. Your destinations are upgraded for web and portable.

Moonfruit makes it simple for you to set up your business, venture or energy on the web and offer it with similar individuals.

Source: https://www.moonfruit.com/about

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Website research for Moonfruit on August 10, 2017 by WebHostingTop

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PlansWebsite Products

Website Builder Keep mouse
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PriceDisk Space Transfer UpdatedFree Domain /
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BasicfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
Free domains : 0
Dedicated IP's : 0

Start small with our basic plan
1 Site with unlimited pages
Moonfruit ads
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Free Hosting / Templates / Drag and Drop Editor / Chat Support

Moonfruit offers a 14-day money back guarantee on new subscriptions.
Plan URL : https://www.moonfruit.com/pricing
£3.99/mo. VAT 20% inc.500 MBunmetered 0
ProfessionalfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
Free domains : 1
Dedicated IP's : 0

Best for small businesses

1 Site with unlimited pages
No ads
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£75 Adwords voucher
Turn £25 into £100 and drive traffic to your site. Selected plans come with a free Google Adwords coupon to get you started [...]
Plan URL : https://www.moonfruit.com/pricing
£8.99/mo. VAT 20% inc.10 GBunmetered 1
Ecommerce LitefeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
Free domains : 1
Dedicated IP's : 0

Best for businesses looking to sell online

1 Site with unlimited pages
No ads
Connect your domain
Free domain voucher
£75 Adwords voucher
Online store with unlimited products
Product options & customisation

NOTE: NO SIGNUP AVAILABLE [...]
Plan URL : https://www.moonfruit.com/pricing
£14.99/mo. VAT 20% inc.20 GBunmetered 1
Ecommerce ProfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
Free domains : 1
Dedicated IP's : 0

Best for businesses with specialist selling needs

1 Site with unlimited pages
No ads
Connect your domain
Free domain voucher
£75 Adwords voucher
Online store with unlimited products
Product options & customisation
Sell digital goods

NOTE: NO [...]
Plan URL : https://www.moonfruit.com/pricing
£19.99/mo. VAT 20% inc.20 GBunmetered 1

Contact information is managed by moonfruit.com representatives hostmaster@m..., webmaster@m..., admin@m..., support@m..., sales@m..., contact@m..., info@m... [login] Claim this businessCreate a free account to manage moonfruit.com listing!

Web stats

Owner: SiteMaker Software Ltd,
Web Site Title: Free Website Builder | Make Your Own Website | Moonfruit
Website Description: Make a free website or online shop with Moonfruit's free website builder. No coding skills needed and hosting included. Build a website today: it's easy.
Targeting: United Kingdom, United States
Statistics
Site in business since:
Links to the site: 26369
Details for http://www.moonfruit.com
Website DNS: ns-1176.awsdns-19.org => 205.251.196.152 ( Singapore ) / Amazon.com Inc.
ns-1819.awsdns-35.co.uk => 205.251.199.27 ( Ashburn ) / Amazon.com Inc.
ns-78.awsdns-09.com => 205.251.192.78 ( Chicago ) / Amazon.com Inc.
ns-897.awsdns-48.net => 205.251.195.129 ( Ashburn ) / Amazon.com Inc.
MX::mx01.yellglobal.com => 12.111.223.50 ( King of Prussia ) / Yellow Book USA - yellowbook.com
MX::mx02.yellglobal.com => 64.199.226.50 ( Cedar Rapids ) / Yellow Book USA - yellowbook.com
MX::mx03.yellglobal.com => 12.111.223.51 ( King of Prussia ) / Yellow Book USA - yellowbook.com
MX::mx04.yellglobal.com => 64.199.226.51 ( Cedar Rapids ) / Yellow Book USA - yellowbook.com
Server Software: nginx
Website IP: 54.77.181.87
IP Location Country/State/City: Ireland / Dublin / Dublin - see top providers in Ireland
ISP Name / ISP URL: Amazon Technologies Inc. / amazon.com
5913
  Linkedin Shared Count: 164
  Google+ Shares Count: 0
StumbleUpon: 802

TestimonialsCustomer testimonials

"I have nothing but praises for Moonfruit!! Their templates are fabulous, easy to use, and they offer a professional looking webpresence."
Karen Peters ( karenepeters@y... ) / peaceandbeautyproject

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News

Moonfruit Upgrades Site Builder - Flash Web site building tool provider Moonfruit (moonfruit.com) announced on Thursday that it has released an interactive toolkit to enhance Web site function.
Moonfruit says the tool kit is available at no cost or on a subscription service and enables basic users to quickly design Web sites. The product update gives users access to three new features including a comment section for greater user-visitor interactivity, a 'mail to a friend' tool that can be used as a marketing tool to encourage people to spread the word about their Web sites and member management tools."Moonfruit's toolkit is designed to provide the fastest, easiest and most rewarding way for people to build and manage their own online communities," says Joe White, managing director for Moonfruit. "These enhancements will enable site leaders to make their online communities more interactive and dynamic as visitors can leave notes to each other and send pages to their friends. The membership tools allow each site to ... [search all moonfruit.com news]

Social Networks

https://www.linkedin.com/company/moonfruit
Moonfruit (est. 1999) is a Privately Held entity having 1039 followers on LinkedIn and 11-50 employees, industry Internet.
https://plus.google.com/+Moonfruitofficial (Inactive)
Moonfruit Blog Blog added on 2011 Nov, with total 99 articles, language en-US. See recent blogs summary posts:
- We’ve just launched our new blog, M Magazine. - We've changed up our blog in time for the new year. You can expect... (More) The post We've just launched our new blog, M Magazine. appeared first on Moonfruit Blog.
- Moonfruit Update – 18 February 2016 - What we've been up to Over the past 18 months we've been going through some... (More) The post Moonfruit Update – 18 February 2016 appeared first on Moonfruit Blog.
- How-to: Add a snow effect to your site - Who can resist adding a little Christmas cheer to their site? Every year we are... (More) The post How-to: Add a snow effect to your site appeared first on Moonfruit Blog.

ReviewsCustomer Ratings

The quick stats of Moonfruit profile shows a note average of 3.2 out of 10, counting 10 opinions. (few listed on the top of the page)
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franciscaonline (frimpongfrancisca@y...)
Time Hosted: 3 to 6 months
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they are so horrible....my company is at risk...and they dont care
I can not even log into my account these days. What is happening?
Also, as I explained before, part of my website (arisedcleaners.co.uk) is disappeared when i go to the website but not when I am in the editing mode. I have attached my website www.elishahair.com to elishahair.moonfruit.com but it keeps login to clean.moonfruit.com. And before, when i could log in, when I go to my website, it takes about 7 to 10 seconds to upload the page. I want my website to upload as quick as other websites do. But now I can not log in and my website is not appearing on the world wide web.

All am thinking is my hard build business and i dont know how to transfer the website to another host YET!
Scott (scott.morgan@y...)
Time Hosted: 1 to 2 years
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In so far as the ease of use of Moonfruit it is a more than acceptable way to publish a quick web design or copy an existing website design. That being said, at the time of writing this article the copy site feature has been down for the past 3 weeks due to technical upgrades being performed by SiteMaker, of which I might add customers were not informed to begin with. Problems with the upgrades ensued and huge delays in operating the SiteMaker software was the result as well as website downtime. When features like the Copy site function were removed for testing no one was informed it left to customers complaining through forums as Moonfruit does not offer technical support over the phone only via support ticket. The support ticket system can be frustrating - while generally Moonfruit/Sitemaker responds within 48 hours I have personaly never sent a ticket through that has been read its in entirity by the Moonfruit/SiteMaker team, so one query may take 1 week to get the full answer, [read more...]
Angel Robles (melazza@g...)
Time Hosted: 2 to 3 years
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I recently published an article/email on how MoonFruit's software (SiteMaker) and there customer service works. I must agree that there software is some what pretty good, but with many exceptions. Actually this was until they upgraded it to there new SiteMaker 4.0 software, which they brag so much about.

I've been with MoonFruit for 3 years now (never to sign on with them ever again). After there new software upgrade a few months ago, I've had numerous issues which have turned into complaints because the lack of customer support. With the new features they've added (much of it being flash base animations). Although MoonFruit offers many flash animations, menu bars, etc. There flash animations seem to be conflicting when you place more than 3-5 even more on a specific page. Causing the website to run extremely slow, or simply just crash while your working on your webpage. If you have what they call a heavy webpage; meaning if it has a few animations or maybe a few large pictures. [read more...]
-anonymous- (melazza@g...)
Time Hosted: 2 to 3 years
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I recently receive a email from MoonFruit.com techincal support which made me aware that is was time to move on to a true and more supportive technical support staff. A more efficient, and shorter down time in getting answers to issues on software problems. I am not a new customer but a customer who has been with MoonFruit for 2-3 years now. Never really had a complaint with the software or customer support (everything was fine) 'UNTIL' they made an upgrade to the new software now in place. Never had a problem with pictures being too big or small, or page being too heavy. For the past couple of months I have been having problems with there own flash animations they provide. But here is a recent email sent to me sent to me regarding a inquiry ticket sent to them on Nov 17th, 2010. Below is the email sent to me from MoonFruit.com. If your looking for a reliable web hosting company with excellent or immediate support, this is the NOT the company you may want to choose. But I [read more...]
Charlotte Sometimes (Elamani@h...)
Time Hosted: over 3 years
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APPALLING customer service, they have been incredibly rude to me after I pointed out that they had deleted 9 of my websites and I was still paying for them, and now they are ignoring my emails about downgrading to a different package. AWFUL do not use
Glenn Khan (sleepright123@a...)
Time Hosted: 1 to 3 months
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I must say I have now built two sites with Moonfruit and have had little problem. When I have had a problem I have gone straight to the free Moonfruit forum and someone has given me the correct information to resolve the issue. The first site http.www.futonuk.co.uk has aleady moved up in the Yahoo and Google search engines. If any one has time pleae look at my site and give me some feedback - Glenn PS My only concern at the moment is the issue between Adobe and Apple as Moonfruit is flash based.
DISAPPOINTED@MOONFRUIT (do_the_right_thing@g...)
Time Hosted: 6 mo. to 1 year
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The features that moonfruit offers are superb, amongst the best that I have seen, I have reviewed and use several dozen over the past 8 years or so. Moonfruit considered the end user and provides the best and easiest tools for web building. The up time is fine.

HOWEVER, the customer service is lacking. I have found that it is slow at best and non-responsive. My site was/is down and I have emailed them several times for the past week and as of today, I have not received any assistance other than the following message - I AM A PAID MEMBER NOT A FREE USER!:

Thank you for your query. At present we are experiencing very high demand. We normally aim to respond to all queries within 24 hours however this may take up to 48 hours or longer depending on the query.

While all tickets are normally answered chronologically, we are currently addressing the most urgent queries first e.g. inability to login, payment issue, or loss of website or domain name.

In the meantime, if your query [read more...]

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