Moonfruit review

10 user reviews, 0 support responses, 1 testimonial, 0 products, 0 promotions, 5 social accounts, Alexa #62745, listed 2005 (#1452)

Most Recent Customer Reviews

Fancisca (frimpongfrancisca@y...)
Time Hosted: 6 mo. to 1 year
Global rating
Customer Relation
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Too slow to upload page
Too much request

and handling as soon as possible and bla bla bla, These are common excuses used by many Companies now. My site takes too long to upload and it makes me loose customers. People dont have 10 to 15 seconds for a site to upload. Half of my editings seem to appear and waiting 3 days now for reply. I am so unhappy but dont know how to transfer sites to other webhosts and etc. Still asking around. I regret doing business with moonfruit BUNCH OF AMATURES.
Brad Jenson (packersfan1985@h...)
Time Hosted: 6 mo. to 1 year
Global rating
Customer Relation
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Moonfruit Is Mediocre for Business
Moonfruit has pretty cool designs, but they're worthless because no one can find you. Because they use flash, you can't optimize your site as good as html sites for search engines. You also can't see Moonfruit sites on mobile devices like iphones or ipads.

I built my site for free with Yahoo site builder. It looks like crap, but at least you can find it in search engines and view it on your phone. I think I'm going to switch to soon though, because Yahoo sucks for design.

Just stay away from Moonfruit, Wix, or other flash-based website builders if you need a website for business.
wolfcave2 (wolfee309@g...)
Time Hosted: under 1 month.
Global rating
Customer Relation
Control Panel really disapointed !!!
Have already seen to many scams that offer free website no cost! So signed up for freesite before commiting to anual fee upgrade. loved the software and was about to sign up for anual upgrades. when all of a sudden I could not find site on the web. can still access site threw login says its on web but not so. won't allow access to email or support unless I upgrade. In other words they have NO custumer support for said offer. If U get ripped off because U payed an outfit who started out with a free offer...It's on U. I loved the soft ware...but am not paying for something I can't even get.

Editorial Review

Moonfruit SiteMaker was first launched in January 2000 with the objective of removing technology barriers to web publication and allowing people to share their passions online.

Since then hundreds of thousands of users all over the world have built sites using SiteMaker, and continue to update and develop them using SiteMaker everyday.

Moonfruit makes it easy for you to set up your business, project or passion online and share it with like-minded people.
Moonfruit lets you customise the style and layout of your site so that it reflects your brand without you having to understand any coding, HTML or CSS. Your sites are optimised for web and mobile.

So what if yo're not a web designer don't need to be. You just need to know what you like. Moonfruit has an enormous library of backgrounds, images, templates and animations for you to choose from so you have complete control over the look and feel of your website.

You can lay images on top of images, crop and animate them, make them transparent, choose from any number of fonts and colours - whatever you can imagine you can make happen.

Our premium packs now come with Getty Images too!

Good articles get shared. Sharing gets visitors. You get traffic. Blogging can create the kind of goodwill for your products that money can't buy. It allows customers, friends and fans to share tips and experiences they collectively care about.

It gives you the platform to share your expertise and passion about your business and you'll have a good excuse to regularly update your site and push articles into social media like Facebook and Twitter. Like every other part of Moonfruit, you can change the design and add your own content without any coding. It's addictive!

We'll give your customers the right website for the right device. You just design your site the way you want it and we'll make sure we publish it correctly for web, mobile or tablet. Our software will automatically create a mobile optimised version of your website or blog using HTML5 for the iPhone and other mobile devices.

As the web continues to evolve it's our job to evolve with it and make sure your site is everywhere it needs to be without you having to worry!

You can use our PayPal widgets to set up 'buy now' buttons that link to a PayPal shopping cart, and you can use our templates to design tempting product pages that display your products. And thanks to ecommerce functions such as PayPal's Storefront or Amazon's affiliate widgets, you really can start selling today. Free the entrepreneur inside!

Building and editing your website is only part of the fun. As you know, the most successful websites are the ones which attract the most people. Search engines like Google play a key part in this. All of our sites are search engine friendly and our tools automatically 'mark up' your content so that it is easy for search engines to read and understand.

We've also added Google Analytics so you can track your visitors, and Google Webmaster Tools to help make your website a success.

Free version doesn't have everything you need? No problem. Moonfruit has a flexible upgrade plan that allows you to beef up your website's capabilities. Multiple websites, more disk space, free domain names, PayPal integration, multiple site administrators - all these things and more are possible. You can even get a reseller pack if you want to start building websites for clients.

Summer Sale - 15% off all annual subscriptions


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Website research for Moonfruit on November 26, 2011 by WebHostingTop


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Web stats

Owner: SiteMaker Software Ltd,
Web Site Title: Free Website Builder | Make Your Own Website | Moonfruit
Website Description: Make a free website or online shop with Moonfruit's free website builder. No coding skills needed and hosting included. Build a website today: it's easy.
Site in business since:
Links to the site: 26369
Details for
Website DNS: - ( Dublin ) - ( Dublin ) - ( Seattle ) - ( Seattle ) - ( Seattle ) - ( Seattle ) - ( King of Prussia ) - ( Cedar Rapids ) - ( King of Prussia ) - ( Cedar Rapids )
Server Software: nginx
Website IP:
IP Location Country/State/City: Ireland / Dublin / Dublin - see top providers in Ireland
ISP Name / ISP URL: Amazon Technologies Inc. /
Facebook Shared Count: 5350
Linkedin Shared Count: 161
StumbleUpon: 802
Google+ Shares Count: 632

TestimonialsCustomer testimonials

"I have nothing but praises for Moonfruit!! Their templates are fabulous, easy to use, and they offer a professional looking webpresence."
Karen Peters ( karenepeters@y... ) / peaceandbeautyproject

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Moonfruit Upgrades Site Builder - Flash Web site building tool provider Moonfruit ( announced on Thursday that it has released an interactive toolkit to enhance Web site function.
Moonfruit says the tool kit is available at no cost or on a subscription service and enables basic users to quickly design Web sites. The product update gives users access to three new features including a comment section for greater user-visitor interactivity, a 'mail to a friend' tool that can be used as a marketing tool to encourage people to spread the word about their Web sites and member management tools."Moonfruit's toolkit is designed to provide the fastest, easiest and most rewarding way for people to build and manage their own online communities," says Joe White, managing director for Moonfruit. "These enhancements will enable site leaders to make their online communities more interactive and dynamic as visitors can leave notes to each other and send pages to their friends. The membership tools allow each site to ... [search all news]

Social Networks
About: Here at Moonfruit we make it easy for anyone with an idea to take it online with a great website. Business, project, hobby or passion, we’ll help you bring it to life.

Using our DIY website builder, customers can create a site optimised for web, mobile, social, SEO and all the rest.

We don’t just leave it there though. We like to make sure customers have all the help and inspiration they need to make the most of it, from our frankly fantastic support team, to the reams of know-how shared on our blog. SEO, photography, business advice – we’ve got it covered.

Who we are:

We’re a London-based team of developers, creatives and entrepreneurs who are passionate about great design, great products and supporting start-ups, small businesses and design communities.

Our customers:

They invest in creating a lifestyle and way of earning that they love. They are artisans who like to 'make' beautiful things, service providers who want to 'promote' their [...]

Moonfruit (est. 1999) is a Privately Held entity having 1039 followers on LinkedIn and 11-50 employees, industry Internet. (Inactive) See recent Google+ Posts:
- We still have a few places left at Somerset House for Moonfruiter Kennedy City Bicycles' talk on getting his business moving (geddit?!). If you want to come along, or check out future events (to hear about everything from painting on people to WHAT'S ON - atsomersethouse
- It's looking like #smallbusiness will be BIG on the agenda in the run up to next year's general election. If you could bend the David, Ed or Nick's ear, ... Labour minimum wage: small businesses must be 'at heart of policy-making' - Telegraph
- We're exceedingly excited to announce that we will be joining small business aficionados Enterprise Nation for a year-long residency at the prestigious Somerset House. Find out more here:  Business startups: Check out our fancy new digs… - Moonfruit Blog
Moonfruit Blog Blog added on 2011 Nov, with total 99 articles, language en-US. See recent blogs summary posts:
- We’ve just launched our new blog, M Magazine. - We've changed up our blog in time for the new year. You can expect... (More) The post We've just launched our new blog, M Magazine. appeared first on Moonfruit Blog.
- Moonfruit Update – 18 February 2016 - What we've been up to Over the past 18 months we've been going through some... (More) The post Moonfruit Update – 18 February 2016 appeared first on Moonfruit Blog.
- How-to: Add a snow effect to your site - Who can resist adding a little Christmas cheer to their site? Every year we are... (More) The post How-to: Add a snow effect to your site appeared first on Moonfruit Blog.

ReviewsCustomer Ratings

The quick stats of Moonfruit profile shows a note average of 3.2 out of 10, counting 10 opinions. (few listed on the top of the page)
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franciscaonline (frimpongfrancisca@y...)
Time Hosted: 3 to 6 months
Global rating
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they are so company is at risk...and they dont care
I can not even log into my account these days. What is happening?
Also, as I explained before, part of my website ( is disappeared when i go to the website but not when I am in the editing mode. I have attached my website to but it keeps login to And before, when i could log in, when I go to my website, it takes about 7 to 10 seconds to upload the page. I want my website to upload as quick as other websites do. But now I can not log in and my website is not appearing on the world wide web.

All am thinking is my hard build business and i dont know how to transfer the website to another host YET!
Scott (scott.morgan@y...)
Time Hosted: 1 to 2 years
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In so far as the ease of use of Moonfruit it is a more than acceptable way to publish a quick web design or copy an existing website design. That being said, at the time of writing this article the copy site feature has been down for the past 3 weeks due to technical upgrades being performed by SiteMaker, of which I might add customers were not informed to begin with. Problems with the upgrades ensued and huge delays in operating the SiteMaker software was the result as well as website downtime. When features like the Copy site function were removed for testing no one was informed it left to customers complaining through forums as Moonfruit does not offer technical support over the phone only via support ticket. The support ticket system can be frustrating - while generally Moonfruit/Sitemaker responds within 48 hours I have personaly never sent a ticket through that has been read its in entirity by the Moonfruit/SiteMaker team, so one query may take 1 week to get the full answer, [read more...]
Angel Robles (melazza@g...)
Time Hosted: 2 to 3 years
Global rating
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I recently published an article/email on how MoonFruit's software (SiteMaker) and there customer service works. I must agree that there software is some what pretty good, but with many exceptions. Actually this was until they upgraded it to there new SiteMaker 4.0 software, which they brag so much about.

I've been with MoonFruit for 3 years now (never to sign on with them ever again). After there new software upgrade a few months ago, I've had numerous issues which have turned into complaints because the lack of customer support. With the new features they've added (much of it being flash base animations). Although MoonFruit offers many flash animations, menu bars, etc. There flash animations seem to be conflicting when you place more than 3-5 even more on a specific page. Causing the website to run extremely slow, or simply just crash while your working on your webpage. If you have what they call a heavy webpage; meaning if it has a few animations or maybe a few large pictures. [read more...]
-anonymous- (melazza@g...)
Time Hosted: 2 to 3 years
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I recently receive a email from techincal support which made me aware that is was time to move on to a true and more supportive technical support staff. A more efficient, and shorter down time in getting answers to issues on software problems. I am not a new customer but a customer who has been with MoonFruit for 2-3 years now. Never really had a complaint with the software or customer support (everything was fine) 'UNTIL' they made an upgrade to the new software now in place. Never had a problem with pictures being too big or small, or page being too heavy. For the past couple of months I have been having problems with there own flash animations they provide. But here is a recent email sent to me sent to me regarding a inquiry ticket sent to them on Nov 17th, 2010. Below is the email sent to me from If your looking for a reliable web hosting company with excellent or immediate support, this is the NOT the company you may want to choose. But I [read more...]
Charlotte Sometimes (Elamani@h...)
Time Hosted: over 3 years
Global rating
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APPALLING customer service, they have been incredibly rude to me after I pointed out that they had deleted 9 of my websites and I was still paying for them, and now they are ignoring my emails about downgrading to a different package. AWFUL do not use
Glenn Khan (sleepright123@a...)
Time Hosted: 1 to 3 months
Global rating
Customer Relation
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I must say I have now built two sites with Moonfruit and have had little problem. When I have had a problem I have gone straight to the free Moonfruit forum and someone has given me the correct information to resolve the issue. The first site has aleady moved up in the Yahoo and Google search engines. If any one has time pleae look at my site and give me some feedback - Glenn PS My only concern at the moment is the issue between Adobe and Apple as Moonfruit is flash based.
DISAPPOINTED@MOONFRUIT (do_the_right_thing@g...)
Time Hosted: 6 mo. to 1 year
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The features that moonfruit offers are superb, amongst the best that I have seen, I have reviewed and use several dozen over the past 8 years or so. Moonfruit considered the end user and provides the best and easiest tools for web building. The up time is fine.

HOWEVER, the customer service is lacking. I have found that it is slow at best and non-responsive. My site was/is down and I have emailed them several times for the past week and as of today, I have not received any assistance other than the following message - I AM A PAID MEMBER NOT A FREE USER!:

Thank you for your query. At present we are experiencing very high demand. We normally aim to respond to all queries within 24 hours however this may take up to 48 hours or longer depending on the query.

While all tickets are normally answered chronologically, we are currently addressing the most urgent queries first e.g. inability to login, payment issue, or loss of website or domain name.

In the meantime, if your query [read more...]

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