âś” Monster Megs review
6 user reviews; 2 support responses; 0 testimonials; 11 products, 0 promotions, 5 social accounts, Alexa #1845216; 📆 listed 2010 (#16037)
P.O. Box 663
Mukwonago , WI 53149 US
☎ Phone 1-877-474-6448
📧 sales@m...Website language(s): en-US
👪 Most Recent Customer Reviews
📅
-anonymous- (-no email-)
😁 I recently moved my reseller hosting account from Asmallorange to MonsterMegs and I am so glad I did. ASmallOrange's service quality has been going downhill for a quite a long time, but to move a reseller account is not an easy task by any means. So I held off for quite some time, until I just could not take the poor service any longer.
Monstermegs really made the transition process a breeze. They migrated all 25 of my accounts within a few hours and after updating nameservers, everything was transitioned to their service by the following day. There were a few errors that happened due to the differences in service, but their staff took it upon themselves to resolve these errors without me even asking or being aware until they filled my in on the transfer ticket.
I have been with them now for 2 months and the service has been solid. Servers are fast, support is very friendly and knowledgeable, and they offer so many more options compared to ASO. I just wished I had made this move
Monstermegs really made the transition process a breeze. They migrated all 25 of my accounts within a few hours and after updating nameservers, everything was transitioned to their service by the following day. There were a few errors that happened due to the differences in service, but their staff took it upon themselves to resolve these errors without me even asking or being aware until they filled my in on the transfer ticket.
I have been with them now for 2 months and the service has been solid. Servers are fast, support is very friendly and knowledgeable, and they offer so many more options compared to ASO. I just wished I had made this move
📅
-anonymous- (makingmaja@g...)
😁 The best of the best!
Monstermegs is the best of the best in my opinion. I have been a web developer since 2003 and have worked with a wide variety of companies over these years. While some were ok and others were terrible, I have found Monstermegs to be everything I was looking for in a web host.
1. Their support is incredible. Responses within minutes, no matter what time of the day, the issue is resolved quickly, and they are very polite. They also take the time to explain the issue in detail, which is found with very few hosts.
2. Monstermegs has a boatload of the features. Including SSD, Litespeed w/ cache, backups, etc. Their hosting is just fast compared to past hosts I have used.
3. The way they handle service issues. Every web host is going to have a a server go down, a drive fail, and configuration issue, etc. It is all about how they handle it. Monstermegs keeps you informed the entire way when an issue arises. The post continuous updates on the server status page and keep customers [read more...]
Monstermegs is the best of the best in my opinion. I have been a web developer since 2003 and have worked with a wide variety of companies over these years. While some were ok and others were terrible, I have found Monstermegs to be everything I was looking for in a web host.
1. Their support is incredible. Responses within minutes, no matter what time of the day, the issue is resolved quickly, and they are very polite. They also take the time to explain the issue in detail, which is found with very few hosts.
2. Monstermegs has a boatload of the features. Including SSD, Litespeed w/ cache, backups, etc. Their hosting is just fast compared to past hosts I have used.
3. The way they handle service issues. Every web host is going to have a a server go down, a drive fail, and configuration issue, etc. It is all about how they handle it. Monstermegs keeps you informed the entire way when an issue arises. The post continuous updates on the server status page and keep customers [read more...]
📅
-anonymous- (-hidden-)
😁 I have been with Monstermegs now for around 3 years. We purchased their R-Basic plan back then and began our journey as a hosting reseller. When we started our hosting business, we were very green and had a lot of questions for their staff. I bet within the first month, we opened around 10-15 tickets with a load of annoying newbie questions. Their staff was very patient with us and answered each and every question we had. I am sure they were growing impatient with our rookie questions, but they always stayed professional and never complained once. The questions were answered completely and I feel they went above and beyond to answer some questions in great detail.
Fast forward 3 years and we have upgraded 3 time now. We are now on their R-Premium plan and have around 80 cpanel accounts. Our clients are extremely happy with the server performance and the that led to more and more customers for us.
We are now looking to expand our hosting platform and will be purchasing another [read more...]
Fast forward 3 years and we have upgraded 3 time now. We are now on their R-Premium plan and have around 80 cpanel accounts. Our clients are extremely happy with the server performance and the that led to more and more customers for us.
We are now looking to expand our hosting platform and will be purchasing another [read more...]
MORE REVIEWS
📄 Overview
🔧 Services: Web HostingDomain Registration📜 About Monster Megs
MonsterMegs: Delivering Exceptional Hosting Services Since 2010Founded in 2010, MonsterMegs is a Wisconsin (USA) based web hosting company dedicated to providing reliable, affordable, and secure shared, semi-dedicated, and reseller web hosting services to customers worldwide. With over 8 years of industry experience, the company has positioned itself as a trusted partner for small to medium enterprises (SMEs), individuals, non-profit organizations, and government agencies. MonsterMegs offers a comprehensive suite of hosting solutions, including business web hosting, semi-dedicated hosting, reseller hosting, domain registration, and SSL certificates.
Key Features and Values:
Diverse Hosting Solutions: MonsterMegs caters to a wide range of clients by offering shared, semi-dedicated, and reseller hosting plans. Additionally, they provide domain registration and SSL certificates to enhance their clients' online presence.
Customer-Centric Approach: The company emphasizes long-term relationships with its customers by providing personable support and reasonable prices. A 1-month complete money-back guarantee reflects MonsterMegs' commitment to customer satisfaction.
Expertise in IT Solutions: With a team and management boasting over 8 years of experience in the hosting industry, MonsterMegs is well-equipped to design, implement, and maintain effective and affordable solutions that meet the dynamic demands of clients' IT environments.
Performance-Focused Hosting Philosophy:
No Overloaded Servers: MonsterMegs ensures guaranteed performance by avoiding server overloads. The company keeps a low number of customers per server, using top-of-the-line servers upgraded regularly for optimal performance.
High-End Hardware: The hosting provider employs high-end servers, each capable of handling a significant number of clients, contributing to a reliable and stable hosting environment.
24/7 Customer Support: MonsterMegs prides itself on providing the best support experience in the industry. With a team available 24 hours a day, 365 days a year, customers can rely on dedicated and trained staff fluent in English.
Transparent Pricing: MonsterMegs maintains a straightforward pricing policy with no hidden fees. The company avoids gimmicks and provides high-quality web hosting with unique features at a stable price.
No-Hassle 30-Day Money Back Guarantee: Demonstrating confidence in their services, MonsterMegs offers a 100% money-back refund within the first 30 days for web hosting accounts, with no questions asked.
Rock-Solid Guarantees:
30 Day 100% Satisfaction Guarantee: Backed by a full refund policy, MonsterMegs ensures customer satisfaction within the first 30 days of service usage.
99.9% Uptime Guarantee: Offering pro-rated service credits for any downtime outside the 99.9% uptime window.
2-Hour Support Response Guarantee: Guaranteeing a response within 2 hours for support requests, with a credit offered if this response time is not met.
Data Center Infrastructure: Operating from multiple data centers in the United States and Europe, MonsterMegs ensures state-of-the-art facilities with redundant fiber-optic network connectivity, uninterruptible power supply, backup generators, and advanced security measures.
Dallas Data Center Specifications: Located in the Infomart telecom hotel, the SoftLayer Dallas data center boasts a Tier III, N+1 facility with impressive specifications, including redundant power, UPS battery backup, diesel generators, HVAC units, and advanced security measures.
Conclusion:
MonsterMegs stands out in the hosting industry by prioritizing customer satisfaction, offering diverse hosting solutions, and maintaining a performance-focused hosting philosophy. With a commitment to transparency, reliability, and exceptional customer support, MonsterMegs continues to be a reliable choice for individuals and businesses seeking top-notch hosting services.
🌏 Server locations:
Phoenix Amsterdam
📢 Special pages
Website research for Monster Megs on November 24, 2023 by WebHostingTop
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Plans📤 Monster Megs Website Products
| 🔧 Shared - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
|---|---|---|---|---|---|---|
| Professional | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Bitcoin 🔨 Control Panel : CPanel ✍️ Support Options : Help Desk, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0  10,000 MB Pure SSD Disk Space250 GB Premium Bandwidth Unlimited Domains Let's Encrypt SSL Certificates Free Domain Name Advanced Features 30 Day Money Back Guarantee 20 GBPS DDoS Protection NEW! 99.9% Server Uptime Guarantee [...] 🔗 Plan URL : https://www.monstermegs.com/web-hosting/ | $5.95/mo. | 10 GB SSD | 250 GB | 1 / unlimited | |
| Business | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Bitcoin 🔨 Control Panel : CPanel ✍️ Support Options : Help Desk, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0 20,000 MB Pure SSD Disk Space500 GB Premium Bandwidth Unlimited Domains Let's Encrypt SSL Certificates Free Domain Name 🔗 Plan URL : https://www.monstermegs.com/web-hosting/ | $12.95/mo. | 20 GB SSD | 500 GB | 1 / unlimited | |
| Corporate | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Bitcoin 🔨 Control Panel : CPanel ✍️ Support Options : Help Desk, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0 50,000 MB Pure SSD Disk Space750 GB Premium Bandwidth Unlimited Domains Let's Encrypt SSL Certificates Free Domain Name 🔗 Plan URL : https://www.monstermegs.com/web-hosting/ | $24.95/mo. | 50 GB SSD | 750 GB | 1 / unlimited | |
| 🔧 Reseller - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
| R-Basic | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Bitcoin 🔨 Control Panel : CPanel ✍️ Support Options : Help Desk, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0  25 GB SSD Disk Space250 GB Bandwidth Unlimited Sub Accounts Let's Encrypt SSL WHMCS License - Addon Free Domain Name 🔗 Plan URL : https://www.monstermegs.com/reseller-hosting/ | $19.95/mo. | 25 GB SSD | 250 GB | 1 / unlimited | |
| R-Standard | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Bitcoin 🔨 Control Panel : CPanel ✍️ Support Options : Help Desk, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0 50 GB SSD Disk Space500 GB Bandwidth Unlimited Sub Accounts Let's Encrypt SSL WHMCS License - Free Free Domain Name 🔗 Plan URL : https://www.monstermegs.com/reseller-hosting/ | $39.95/mo. | 50 GB SSD | 500 GB | 1 / unlimited | |
| R-Pro | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Bitcoin 🔨 Control Panel : CPanel ✍️ Support Options : Help Desk, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0 75 GB SSD Disk Space750 GB Bandwidth Unlimited Sub Accounts Let's Encrypt SSL WHMCS License - Free Free Domain Name 🔗 Plan URL : https://www.monstermegs.com/reseller-hosting/ | $59.95/mo. | 75 GB SSD | 750 GB | 1 / unlimited | |
| R-Premium | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Bitcoin 🔨 Control Panel : CPanel ✍️ Support Options : Help Desk, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0 100 GB SSD Disk Space1,000 GB Bandwidth Unlimited Sub Accounts Let's Encrypt SSL WHMCS License - Free Free Domain Name 🔗 Plan URL : https://www.monstermegs.com/reseller-hosting/ | $79.95/mo. | 100 GB SSD | 1 TB | 1 / unlimited | |
| 🔧 Semi Dedicated - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🔋 RAM / 📌 Dedicated IPs |
| Semi-Dedicated 1 | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Bitcoin 🔨 Control Panel : CPanel ✍️ Support Options : Email, Help Desk, Available 24/7 🔋 RAM : 2000 MB 💪 CPU : 2 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0  25,000 MB Pure SSD Disk Space1,000 GB Premium Bandwidth Unlimited Domains 20 Gbps DDoS Protection Let's Encrypt SSL Certificates Free Domain Name 2 CPU Core / 2 GB Memory 🔗 Plan URL : https://www.monstermegs.com/semi-dedicated-hosting/ | $29.95/mo. | 25 GB SSD | 1 TB | 2 GB / 0 | |
| Semi-Dedicated 2 | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Bitcoin 🔨 Control Panel : CPanel ✍️ Support Options : Email, Help Desk, Available 24/7 🔋 RAM : 3000 MB 💪 CPU : 3 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0 50,000 MB Pure SSD Disk Space1,500 GB Premium Bandwidth Unlimited Domains 20 Gbps DDoS Protection Let's Encrypt SSL Certificates Free Domain Name 3 CPU Core / 3 GB Memory 🔗 Plan URL : https://www.monstermegs.com/semi-dedicated-hosting/ | $59.95/mo. | 50 GB SSD | 1,500 GB | 3 GB / 0 | |
| Semi-Dedicated 3 | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Bitcoin 🔨 Control Panel : CPanel ✍️ Support Options : Help Desk, Available 24/7 🔋 RAM : 4000 MB 💪 CPU : 4 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0 75,000 MB Pure SSD Disk Space2,000 GB Premium Bandwidth Unlimited Domains 20 Gbps DDoS Protection Let's Encrypt SSL Certificates Free Domain Name 4 CPU Core / 4 GB Memory 🔗 Plan URL : https://www.monstermegs.com/semi-dedicated-hosting/ | $79.95/mo. | 75 GB SSD | 2 TB | 4 GB / 0 | |
| Semi-Dedicated 4 | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Bitcoin 🔨 Control Panel : CPanel ✍️ Support Options : Help Desk, Available 24/7 🔋 RAM : 6000 MB 💪 CPU : 6 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0 125,000 MB Pure SSD Disk Space4,000 GB Premium Bandwidth Unlimited Domains 20 Gbps DDoS Protection Let's Encrypt SSL Certificates Free Domain Name 6 CPU Core / 6 GB Memory 🔗 Plan URL : https://www.monstermegs.com/semi-dedicated-hosting/ | $129.95/mo. | 125 GB SSD | 4 TB | 6 GB / 0 |
Contact information is managed by monstermegs.com representatives admin@m..., sales@m..., support@m... [login] | Last company update:
📊 Web stats
| ⚑ Targeting: | Canada, United Kingdom, United States |
| 📂 Details for https://www.monstermegs.com/ | |
|---|---|
| 📥 Website DNS: | josh.ns.cloudflare.com => 173.245.59.126 ( San Francisco ) / CloudFlare Inc. - cloudflare.com uma.ns.cloudflare.com => 173.245.58.146 ( San Francisco ) / CloudFlare Inc. - cloudflare.com MX::lastmx.spamexperts.net => 38.111.198.185 ( El Segundo ) / N-Able Cloud GmbH - antispamcloud.com MX::fallbackmx.spamexperts.eu => 130.117.54.106 ( Saint-Denis ) / N-Able Cloud GmbH - antispamcloud.com MX::mx.spamexperts.com => 130.117.54.106 ( Saint-Denis ) / N-Able Cloud GmbH - antispamcloud.com |
| 🔨 Server Software: | LiteSpeed |
| 📌 Website IP: | 5.161.207.91 |
| 📍 IP localization: | United States, Virginia, Ashburn - see top providers in United States, Virginia |
| 🔗 ISP Name, URL: | Hetzner Online GmbH, hetzner.de |
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📋 Monster Megs News / Press release
MonsterMegs Upgrades to Pure SSD Hosting - Wisconsin-based Web hosting provider MonsterMegs (http://www.monstermegs.com) announced today, that it upgraded all their web servers to utilize pure ssd hard drives. “Since our upgrade to pure ssd storage, we have noticed a load drop of about 60% across all servers.” said Kevin Kopp, MonsterMegs Owner “Not only have we seen the load drop on the servers, but client websites are now loading up to 300% faster than they did on previous standard SATA drives.”.
SSDs have lower access time, less latency and IOPS up to 100x more than normal drives. This leads to maximum performance with page load times up to 300% faster on our SSD platform compared to standard hard drives. Put in a Raid-10 array, [...]
SSDs have lower access time, less latency and IOPS up to 100x more than normal drives. This leads to maximum performance with page load times up to 300% faster on our SSD platform compared to standard hard drives. Put in a Raid-10 array, [...]
MonsterMegs Implements LiteSpeed Web Server - Wisconsin-based Web hosting provider MonsterMegs (www.monstermegs.com) announced it has implemented LiteSpeed Web Server across its high performance PHP & MySQL application hosting environment. "Not only will LiteSpeed vastly improve the performance of hosted applications," said Kevin Kopp, MonsterMegs CEO "but it will also increase the resilience of our environment to high traffic and denial of service attacks.".
LiteSpeed web server, the main product of LiteSpeed Technologies, is quickly becoming an industry leader in the web server market in terms of performance, scalability, and security. It can meet the most demanding needs from high traffic web sites by more efficiently utilizing [...]
[search all monstermegs.com news]LiteSpeed web server, the main product of LiteSpeed Technologies, is quickly becoming an industry leader in the web server market in terms of performance, scalability, and security. It can meet the most demanding needs from high traffic web sites by more efficiently utilizing [...]
📣 Monster Megs Social Networks
https://twitter.com/MonsterMegsHost
Professional Web #Hosting SolutionsUltra-fast Websites️ Rock-solid Security24/7 Expert Support You’ll Love
Account started from December, 2009, having already 7826 tweets with 1998 followers and 1663 friends. Last activity on . See recent tweets:
Professional Web #Hosting SolutionsUltra-fast Websites️ Rock-solid Security24/7 Expert Support You’ll Love
Account started from December, 2009, having already 7826 tweets with 1998 followers and 1663 friends. Last activity on . See recent tweets:
- Investigating: We are currently investigating an issue with our website. Our engineers have been alerted and furthe… https://twitter.com/i/web/status/1640786125156392980
- Planned: In this maintenance window we will be migrating our website and billing system to a server. During this mi… https://twitter.com/i/web/status/1635477447964598274
- SMS subscriptions have now been added to our service status page. Get notifications about service incidents or main… https://twitter.com/i/web/status/1630975420479807488
https://www.facebook.com/MonsterMegs/
About: MonsterMegs provides reliable, affordable and secure Shared, Semi-Dedicated, and Reseller web hosting services to customers of all sizes, all over the world.
MonsterMegs account is having many likes, talking about them few people. Last activity on . Recent posts:
About: MonsterMegs provides reliable, affordable and secure Shared, Semi-Dedicated, and Reseller web hosting services to customers of all sizes, all over the world.
MonsterMegs account is having many likes, talking about them few people. Last activity on . Recent posts:
- Say Goodbye to Spam with SpamExperts Email Filtering
- MonsterMegs Easter Sale - 50% Off - https://mailchi.mp/b4d2662cab53/easter50-1037281 Today and tomorrow, we are offering a 50% discount on any of our Web Hosting, Reseller Hosting, and our Turbo Boosted Semi-Dedicated Hosting plans. Along with this discount,
- We are now on #Instagram. Follow us at https://www.instagram.com/monstermegshost/
https://www.linkedin.com/company/monstermegs/
MonsterMegs (established 2010) is a Public Company entity having 6 followers on LinkedIn and 2-10 employees, industry Internet.
MonsterMegs (established 2010) is a Public Company entity having 6 followers on LinkedIn and 2-10 employees, industry Internet.
Monster Megs Blog Blog added on February, 2012, with total 46 articles, Language en-US. See recent blogs summary posts:
- AI Domains Now Available. Ready to embrace the future? - Are you ready to embrace the future? Say hello to AI domains – the must-have digital asset for forward-thinking entrepreneurs like you. We are pleased to announce that .ai domains are now...
- Black Friday – Cyber Monday Web Hosting Deals 2023 - SALE IS NOW COMPLETE We are proud to announce this year's MASSIVE Black Friday & Cyber Monday sale starting on Friday, November 24th at 9:00 a.m. CST! What You Need To Know...
- Stay in the Loop with Our New Service Status Page - Staying open and transparent, while keeping you informed is very important to us. We've listened to all the feedback regarding our status page and we completely agree it wasn't meeting expectations. ...
Reviews👪 Monster Megs Customer Ratings
The quick stats of Monster Megs profile shows a note average of 7.2 out of 10, counting 6 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
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| (4 = 66.67%) | |
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| (2 = 33.33%) |
📅
-anonymous- (desantiagoe@g...)
😠 After being a customer of MonsterMegs for over 4 years, I made the decision to take my business elsewhere. For what it's worth, I never had any issues with their hosting services, my sites had zero downtime. If you ever reach out to support though and you're considered to be even the slightest inconvenience to their bottom line, know that their willingness to reasonably work with the customer (in this case, a loyal customer of multiple years) goes out the window. This is a competitive space with plenty of great players. I would encourage any customers in need of or in the process of reevaluating their web hosting provider to do their due diligence and weigh out their options; I've weighed mine and I decided to purchase hosting from the provider I purchased my domains from. I am now paying a fraction of the price, receive great customer service, all while retaining excellent uptime metrics.
🗨 We are sorry to see you go! We are quite surprised by this review and our score of our service. As stated in your review, in the last 4 years we have provided your a solid service with nothing but polite ticket responses, stellar uptime, and a stable hosting environment.
There are a couple things we must address in this review as we feel it does not tell the whole story. Last week Ed submitted a ticket asking why his service was labeled as terminated and his hosting account was no longer active. After looking at his account we found that the account was over 30 days past due and as per our TOS, the service was terminated. This snippet below is from our Terms of Service:
"Accounts that are 30 days past due will be automatically deleted from our servers, if you wish to activate an account over 30 days past due, there will be a $25.00 fee to restore your account from backups (if available). Any special pricing you had on your old account will not transfer to the new account, all new
✍️ Customer Service (admin@m..., 📅 ).
There are a couple things we must address in this review as we feel it does not tell the whole story. Last week Ed submitted a ticket asking why his service was labeled as terminated and his hosting account was no longer active. After looking at his account we found that the account was over 30 days past due and as per our TOS, the service was terminated. This snippet below is from our Terms of Service:
"Accounts that are 30 days past due will be automatically deleted from our servers, if you wish to activate an account over 30 days past due, there will be a $25.00 fee to restore your account from backups (if available). Any special pricing you had on your old account will not transfer to the new account, all new
✍️ Customer Service (admin@m..., 📅 ).
📅
-anonymous- (kepo_pore@m...) / none
😠 Just ordered the hosting, but fill it with random data. They've canceled the account. I ask the support, what wrong, the answer:
Hello kljkl,
Since you obviously decided to use fake information on your order, we have decided to reject your order.
Kind Regards,
Irene Walters
MonsterMegs.com Sales/Billing Representative
That's ok I ask about the refund .... and now they deactivate my account and ignoring me. Be careful with these guys, they are scammers.
Hello kljkl,
Since you obviously decided to use fake information on your order, we have decided to reject your order.
Kind Regards,
Irene Walters
MonsterMegs.com Sales/Billing Representative
That's ok I ask about the refund .... and now they deactivate my account and ignoring me. Be careful with these guys, they are scammers.
🗨 We are far from scammers and our reputation reflects that. You stated yourself that you ordered with random data and random it was. It was just jumbled letters and didn't even include a valid address. Sorry, but we don't accept those kind of orders and neither would any other reputable company.
As stated on our website at https://www.monstermegs.com/company/guarantees.php, we do not offer refunds on Bitcoin payments. It is not our choice, but limitations of the bitcoin merchant process.
This is also stated in our Terms of Service that you agreed to upon placing your order. Here is the direct statement:
"Due to the nature of cryptocurrency payment systems, no refunds at any point will be offered for cryptocurrency payments and will not qualify under our 30 Day Money Back Guarantee."
Maybe next time you should use valid data and you could avoid all these issues.
✍️ Customer Service (admin@m..., 📅 ).
As stated on our website at https://www.monstermegs.com/company/guarantees.php, we do not offer refunds on Bitcoin payments. It is not our choice, but limitations of the bitcoin merchant process.
This is also stated in our Terms of Service that you agreed to upon placing your order. Here is the direct statement:
"Due to the nature of cryptocurrency payment systems, no refunds at any point will be offered for cryptocurrency payments and will not qualify under our 30 Day Money Back Guarantee."
Maybe next time you should use valid data and you could avoid all these issues.
✍️ Customer Service (admin@m..., 📅 ).
📅
Simon (-no email-)
😁 I have not been a costumer for long but I tried a lot of webhosts recently and MonsterMegs was by far the best. The support is amazing! They answer so fast, sometimes within minutes, and they guarantee an answer within 2 hours. Very easy to use but still lots of customization and options. They were very helpful in setting everything up. And their prices are really low! Best of all: I could pay with bitcoins and be anonymous.
I guess I have to add something negative so you don't think MonsterMegs themselves are writing all these positive reviews: They promise a 30-day refund, but not for bitcoin! I think this was not clear on their homepage. Also their logo and webpage doesn't look very professional to be honest. Anyways! Best webhost I've ever tried!
I guess I have to add something negative so you don't think MonsterMegs themselves are writing all these positive reviews: They promise a 30-day refund, but not for bitcoin! I think this was not clear on their homepage. Also their logo and webpage doesn't look very professional to be honest. Anyways! Best webhost I've ever tried!
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