This review cover a general impression of micfo.com product features like reliability, support, data center, price & more. Brand #2693, listed since .
Most Recent Customer Reviews
Their technical team has no idea about what they are doing. I lost many domains because they rollbacked their server to an earlier time. They even cant answer which date their last backup was. I hope I will get my money back. It's been almost a day and I'm waiting for the backup of my domains.
I support businesses that are hungry to grow. Cutting edge strive for improvement, suite of cPanel apps, special offers for long timers are handful of things that I love the most about Micfo. I am glad to be a part of Micfo's growth and improvements over the last six years.
Micfo has been hosting my websites for over 5 years. There have been some ups and downs. But generally they are very responsive, either with their billing or technical support. I have tried godaddy.com hosting and several others, and come back to Micfo. Their senior unix admin is great and helpful. Their billing department is honest and fair, als o with their Life-time promotions. The way they do their business is respectful and I think they do take care of their customers.
Micfo (Est. in 2002) is an international and globally certified web hosting company, serving 73,000 websites across all market segments from small business, to government sectors.
micfo is Hosting Intelligent Decisions. The decisions of its devoted clients to take advantage of one of the fastest growing hosting companies in the market. As a specialized leader in flexible hosting solutions, micfo improves human connectivity, turning complex technology into business growth. With a unique ability to combine technology, knowledge and expertise, we offer a comprehensive set of user friendly versatile web hosting solutions, with the highest standards of practice. micfo reflects a dramatic advance over traditional hosting solutions, enabling optimized performance and a better prioritization of your objectives. Our commitment to offer versatile and flexible webhosting plans, together with the highest reputation for reliability and customer service excellence, guarantees not only risk free decisions but also an improved competitive edge.
As one of the fastest growing global leaders in the web hosting industry, micfo's success is based on our proven ability to provide customer-driven hosting solutions, setting new standards in our evolving market. Our unrivalled reputation reflects a strong market positioning, perfectly placed to help you whatever your hosting needs.
micfo is the next generation in effective website hosting management. Utilizing cutting edge technology and a highly skilled team of experts, micfo works side by side with each one of our clients in realizing their visions and goals. From basic applications to complex networking, micfo will work with you closely to optimize your performance, identify new opportunities and define new challenges.
The seven advantages of micfo
* 99.9% Network Uptime Guarantee - micfo offers a 99.9% network uptime guarantee backed by our Service Level Agreement. This means your website is guaranteed to be online 99.9% of the time in any calendar month, or your money back!
* Free Automated Daily Backup - Every night micfo performs an off-site backup of your website, emails, and databases. A few clicks in your control panel and your data is restored. Yes -- it's that easy!
* 25 Minutes Response Time Guarantee - We are known for our extremely fast and accurate customer support. We guarantee that all of your initial inquiries submitted to our Technical Department are handled within 25 minutes from the time it's received.
* 24x7 Live Chat, Email and Phone Support - micfo is always available -- in fact, we never sleep. No matter where you are, you can have the peace of mind that we are available 24x7 through Live Chat, Email and Phone should you need us.
* Web Hosting Made Easy - At micfo, we believe in transparency. We are a customer-oriented web hosting company that takes the most complex aspects of hosting services and makes them simple, user friendly solutions.
* Free Website and Domain Transfer - Whether you write a small blog or manage a large enterprise, we will transfer your website and domain from your current hosting provider for free. Yes -- It's that simple!
* 30-Day Money Back Guarantee - Because we know you will never want to leave us, we offer a 30-day unconditional money back guarantee. Call us confident, but with micfo's functional and reliable support, you can feel as confident as we do!
Hosting a site on the Internet is essentially claiming your stake of virtual land. By locating and paying for web hosting, you are making your information accessible via the World Wide Web. micfo offers a range of hosting solutions, from Windows Hosting to Linux Hosting, with an option to choose either cPanel Hosting or Plesk Hosting. Your package can be customized with help from one of micfo's award-winning team of experts or you can simply choose the options you need to get your website up and running. With unlimited disk space and bandwidth micfo's shared hosting is a viable option for blogs and small businesses. Focusing on your specific objectives and needs, micfo will always offer the tailored service and webhosting solution that is best for you.
Empowering the Hidden Side of Your Web Presence
With both Linux Hosting and Windows Web Hosting platforms available, you can choose to host your website on either cPanel or Plesk control panels. All our web hosting plans are truly remarkable offering the highest levels of customization. By utilizing the latest technologies and trends, micfo is one of the few hosting companies that can successfully meet the growing demands of our dynamic industry.
You may provide the greatest products; you may cater the greatest services; you may even build a most impressive website. Yet without an affordable, fast, reliable and scalable web hosting service, your website will remain an enigma wrapped in a mystery. micfo offers a complete suite of powerful hosting solutions, designed to guarantee the smooth functionality of your online presence. Whether you represent a small business or a large enterprise, micfo has the best web hosting solution tailored for your specific needs. Our feature-packed and highly flexible web hosting plans ensure non-stop access to your website, applications and network services.
As one of the fastest growing website hosting companies in the world, we will provide you with the cutting edge technology and infrastructure you expect. High speed lines, unlimited disk space, continuous uptime and server reliability are only half of out commitment. The other half comprises cordial support, professional competence and unsurpassed dedication. Explore our offerings and choose the best hosting plan for your specific needs. micfo's team is standing by 24/7/365 to answer any question you may have. That's micfo's advantage!
With reseller hosting, you can quickly become a webhosting provider, offering your clients the same great service you enjoy while making money. micfo offers a complete, full-service cPanel reseller hosting and Windows reseller hosting partnership program! A partnership that will grow your business, while using your own brand. We take much pride in the high level of support we provide to our hosting resellers. Prompt, personalized 24x7 support is offered via our helpdesk, email and toll-free telephone. Many hosting resellers, webmasters and web designers have already adopted micfo as their reseller hosting provider because they admire our performance and achievements. Join them today! Establish your hosting company with a reliable hosting partner you can trust.
micfo also offers VPS Hosting solutions for those with greater hosting needs. VPS means a Virtual Private Server. When a server is divided into several parts, each part becomes a small independent server. Each independent part has its unique file system and gets a guaranteed fraction of the server's disk space, bandwidth, CPU power and memory. A website hosted on a VPS runs on an isolated environment, so that its performance will not be affected by other websites. This gives you complete control of your applications, while micfo handles the daily system administration like OS and core services, system and security monitoring, data backup, etc. Starting at 30 GB of disk space and unlimited bandwidth, a VPS webhosting solution is ideal for medium-sized organizations.
A dedicated server is when a client leases an entire server solely for their hosting needs. Often this is used for companies who are looking for the ultimate flexibility in hosting including customizing their system, hardware, and other options. With micfo's dedicated hosting servers, you are able to build your own fully managed dedicated server easily. Solutions ranging from a single processor to dual quad core configuration options, micfo allows you to administer your server's tasks independently without sharing resources while configuring it exactly as your needs dictate. micfo also has an experienced and professional team that works with clients to design a custom dedicated server that meets all their specific security, data protection, privacy, compliance and stability needs.
Network facilities are usually the reflection of the hosting company they belong to. If this is true, then micfo's datacenter facilities mirror a most reliable and proud market leader.
micfo runs a smart-routing network through PacketExchange with 500+ peering providers and over 250 Gbps transit and peering capacity in global points of presence. PacketExchange's network is the first built upon Force10's terabit E-Series routers, and maintains their own 10 Gbps backbone stretching between Asia, America, and Europe. Unlike many local cable providers, PacketExchange's network is tuned for performance, using a custom implementation of Foundry Networks sFlow technology.
* Congestion-Free - Congestion-free upstream connections to Internap, XO, Mzima, and nLayer.
* DOS Protection - micfo's network is globally protected against distributed Denial of Service (DOS) attacks.
* sFlow-optimized - Smart routing network with extensive peering with all major backbones.
* Brocade Network - Fully redundant Brocade network with up to 1.92 Tbps internal capacity.
* Uptime Guarantee - Zero packet loss and 99.9% network uptime guarantee, backed with our Service Level Agreement (SLA).
* Staffed 24x7 - Our facilities are staffed 24 hours a day, 7 days a week by experienced system and network engineers.
Datacenter Facilities - State of the Art Datacenter Facilities
micfo's state-of-the-art datacenters comprise high-quality connectivity, networking gear, climate control, secure physical access and redundant power sources. We also guarantee 99.9% network uptime, with zero packet loss and extensive peering with all major backbones.
Our datacenter facilities contain everything you need to ensure that your mission-critical internet operation is functioning at the highest levels of performance. By combining bundles of fiber-optics with the redundant network engineering, we are able to generate alternate routes through which data can travel. As a result we effectively maximize throughput speed and capacity of each strand of fiber-optic cable.
Multiple datacenters strategically located and directly connected to the Internet backbone, across 6 major cities in the United States: New York, Chicago, Dallas, Orlando, Los Angeles and Atlanta.
- Management Team - Micfo - The team at Micfo is formed from some of the industry's brightest talent. Our cumulative experience derives from a combination of ISP and Managed IT ...
- Education Industry Hosting Solutions - Micfo - Micfo helps educational institutions improve their students' learning experience by providing unprecedented IT infrastructure and networking solutions.
- Awards and Achievements - Micfo - Micfo has been awarded and recognized as one of the top managed hosting companies in the industry.
- Service Level Agreement (SLA) - Micfo - Micfo's managed hosting services are backed by an industry leading service level agreement (SLA) published on this page.
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Micfo says the recent relocation of its servers to the Equinix IBX data center in Chicago coupled with its rapid growth in the past year, has allowed the company to pass these benefits down to its customers.All three of its shared hosting packages have been upgraded, starting with the Super package. Priced at $9.95 per month, the plan has been upgraded to include 5GB of disk space and 250GB bandwidth. The Special package costs $14.95 and has been upgraded to include 10GB of disk space and 500GB of bandwidth. The Deluxe package is priced at $19.95 and now comes with 15GB of disk space and 750GB of bandwidth. All three plans include a free lifetime domain registration and the ability to host unlimited domains. [search all micfo.com news]
Micfo is a managed hosting & IT infrastructure services company, serving a large base of customers across all market segments.
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I signed up with micfo almost 5 years ago and since, never thought of ever switching to another company. Quite simply because Micfo offers all I need: excellent uptime, ease of use and personalized customer service.
Cost effective web hosting with great customer support is what I have been getting from micfo for the past 2 years. I have used many hosting companies in the past and no one come close to micfo in terms of customer service - Thank you!
This is the woest company in the world .... taking with people that have NO information about your own account , They Cchange my code so I can not gr=et inti my own FTP or WebMail.....this is crazy .they swre up on their end ALL THE TIME >!!!!! I WANT MY MONEY BACK!
account executive | micfo
Marketing representative (email@example.com, ).
I was also an affiliate with them and accumulated a few thousands dollars or more. They paid part of it and promised to pay the rest later. They never did. So, I lost even more money. Never use Micfo.com. Trust me. Read my review and the other reviews.
For the last 2 years I only stayed with them because they offered UK based webservers.
My websites are all based for things in the UK.
They moved me to a new webserver but didn't tell me the new server would be in the USA
so I have noticed a slow down in my websites now because the traffic goes all the way from the UK to USA
When I first joined the service was good, then rubbish for a long time, now it's good again
Their domain name services are rubbish and over priced - Their technical support is pretty decent by email
overall they're ok
There is no way anyone who has used Micfo for more than a week could possibly rate them higher than a 2 or 3. Give it a month and you will loath the name Micfo.
I purchased a full year of hosting and I just finished moving my site to another host. I have had to contact their support team 11 times. I have had http server crashes, mail server crashes, etc. I even had my IP blocked from my own server because I have a script that visitors use to upload images and they thought I was malisious.
I had a support ticket go back and forth 23 times before I finally gave up, removed a domain then re-added it to fix it myself.
If you're looking to save a few bucks, host your own site from an Atari 800 and it will be more [read more...]
But when it comes to the billing and customer service sections, it is a complete nightmare.
I would not recommend anyone to micfo.com as you they don''t care about their customers.
I tried their service for some projects and when I am going to upload and present the project to my clients, MICFO. com called to say that made a mistake in their billing!!!
They even agreed that they made the mistake but are not able to correct that mistake. What is the point as I had just a few hours before the clients to check it out and the server details passed on to the client.
My credibility as developer had been lost in the eyes of the client, specially being new clients.
To avoid unexpected surprises, please NEVER consider their services.
They do offer service but not to the customer. So it is simply pointless cosidering them.
Purchased a 3 year plan from MICFO.com and it went well for the "trial" period. After they had my money the support was terrible. Server crashes and constant downtime without help. Tried to charge me to reload a backup of our website when they crashed their own server.
Ended up moving to a different hosting company. Went through hell to get any kind of a refund, as they don't refund after the *tiral period*. (see the fine print).
They sent me a measly check for $58, which was at least something.
Turned out the check was BAD. They didn't even have $58 in the bank to cover it! Can you imagine operating a company with no money in the bank? Write out a bad check to a customer?
Here is a copy of the check...from 7/27/07. (if the url is allowed here)
They STILL will not make good and pay what they owe. Nor will they pay the NSF fees. Its now 2-10-2008 and [read more...]
I have signed up, then paid money with credit card.
But i couldnt take any service.
I have sent tons of ticket but they didnt open my service.
in credit cart statement shows this :
24.08.2007 MICFO.COM TEL2132333938
they took money, and they regret it.
Micfo started off pretty good about 2 years ago, assisted with migrating our website to their hosting. After a year our website kept crashing and loosing data from SQL. It quickly got worse with poor support and constant downtime.
We decided to migrate to a different hosting service, as Micfo's poor service was making our business look bad. Since we had a 4-year prepaid plan, we obviously expected a refund for the unused portion.
After 3 weeks of asking for a refund, they finally sent us a check for $58 (which was under the amount they really owed us). Instead of fighting over it, we decided to just deposit the company check and be done with their company.
WRONG. The company check that Micfo sent us bounced, NSF funds and could not cover the $58 check they wrote us! When a company cannot cover a $58 check they wrote, its pretty bad.
After 3 weeks of trying to resolve the NSF check via the phone, and their online ticket/support system, we are [read more...]
On Tuesday of this week I received notice they were moving me to a new server. Well, in my case these things get complicated when it comes to Micfo. Due to my setup I need to take care of the DNS myself, and this is not something I have ever been able to get through the thick heads of the support staff. I sent a message to find out what would be happening to my static IP, which got me a fairly nasty message since I asked if I could keep my old IP (can't you just move it over to the new server? I know.. it depends). I then notified them if I they were going to change my IP [read more...]
The server was slow and often got frozen(cannot access). Well, it's a
shared server we can't expect a lot. But we have tried many shared
server. Micfo's one was the worst ever.
The worst thing they have done is just amazing. They moved our
customers' accounts to another server WITHOUT any notice. While moving
them, those accounts were unavailable(7-8 hours!!!). Imagine you have
100 customers for your hosting business, and those accounts are
unavailable for 7-8 hours without any notice. It was just crazy.
Listening to their excuse, first they told us that they e-mailed us
before they moved our customers' accounts, then I asked them when they
sent, then no reply. It's for sure they did not send any e-mail.
Also Micfo's customer service is the lowest quority. When you ask them
to fix a problem, well, they may fix the problem, but make other
problems. Then you ask them to fix the problems they made, then, as you
can [read more...]
If you want to see why im moving just go to my account and check all those tickets I have placed regarding issues of your servers, go and check how many times I have asked questions such as “Can somenone please inform me why is this happening?” and the answer I got “Your server is working fine now sir sorry for any inconvenience caused.”
You want another one ?
This has just happened now with your operator (Super Angelo who knows very well how to ignore people check the following conversation)
Angelo: Welcome to Micfo.com live chat service.
Angelo: How can we help you today?
Fotis: HI my domain is www.papras.gr
Angelo: hi Fotis
Fotis: can you tell me why i can send or receive any emails AGAIN TODAY?
Fotis: whats your companys excuse today?
Angelo: Please prescribe
Fotis: i cant even plase a ticket with your stupid servers
Fotis: im trying to send an email about 3 hours now
Fotis: and i [read more...]
The first month everything was going smooth, no problem at all but once this first month
was past gosh... the problems started, there uptime Duhh big joke, my site was at least 3 times off line p/week. So because of that i lost quite some customers and the rest of them i've send them to an other hosting company trough reseller program, at least i make a little on these people. ok but the down time of server was not all of it, nope it become worst, i lost 3 +- $600 dollar websites. i asked for the backup ofcourse seems like they could not find any, Duhh Well be DA**, they just vanish? pretty strange from my point of view. as this was all, well just forget it, 3 month ago i down grade my account to the mini reseller... ok ok i have mini but still be billed for a mega account i send out a couple of mails but so far no action is been taken. ok now one of my accounts is hacked, and be used for bank phishing. [read more...]
But in the last 6 months they've completely lost an online shop website, leaving me to restore it TWICE. They've lost odd tables from databases and tried to make out it was my fault. Email has been a nightmare with random mails going missing without trace.
They even tried to charge me $30 to restore a backup when they had lost data. And then turned round and said they couldn't restore it because they didn't have backups - !!!! Even though on their "guarantees" page they say they take daily and weekly backups so their customers won't ever have to worry about losing data!
And their support is getting worse and worse. Non answered tickets, arrogance, lying about problems, etc, etc.
I'm now looking for a new host.
Cheap service, but poor service. Would not recomend it to anybody
I'm contacting all the people over internet who use or try to use this disastrous company, just for let that people know that they can be safe of spent money and valuable time getting away from them.
I wasted only two weeks with them and I'm so so so tired of to have problems of all of kind, suspended accounts for any reason, money lost and hours waiting desperado for one response.
Don't live the same hell that I lived.
Forget Micfo, it's not a company, it's the hell itself!!!!!!!!!
If you need proves of this I have ALL the tickets I had to send to them in just ten days.
Juan Diego Gauchat
I was with Mico.com for only one month. During this month, my sites were down at least 3 times a week. My email was down and I was forced to use gmail to get by and I lost a customer I had for 3 years. Hinse -- there servers are up 75% of the time and when you want to cancel this is what they have to say to you:
Cancellation requests must be submitted 7 days prior to the new billing cycle. According to our terms of service located at www.micfo.com/tou.html, you were not even entitled for the second refund that we issued as your cancellation requests did not come 7 days in advance.
Our uptime guarantee indicates that if we do not meed the 99.9% uptime, you will receive 1 months free hosting and no refunds/credits will be issued. For more information please refer to our SLA at www.micfo.com/sla.html.
If you like money -- [read more...]
1. If uptime means nothing to you
2. If you enjoy surly "customer support" representatives who offer excuses rather than solutions
3. If you want to spend tons of money in advertising, only to have Micfo drive away all of your customers because your Web site is NEVER up
4. If, like me, you ask them to move your site to a new server because the one they put you on is down *a few times per week*--and when they "copy" your site from one server to another, they accidentally delete your e-mail system so that it no longer works, and then tell you that, "We don't know how this happened; you'll have to hire someone to fix it (!)"
....then Micfo is the perfect service for you!
The list goes on; these are just some of the highlights. They started out fine when I signed up in 2004, but a few months into my subscription, the problems started, and everything continued to degenerate until I found my blood [read more...]
I think the only way people give micfo good reviews is when they think having to submit support tickets every few weeks is normal! Their 24 support frequently is not available, and the billing department disappeared for several months last year - probably because they were having to give out too many refunds!
In the past year, my email went down more times then I can count. They have server problems that mean that all your mail since you joined them will download to you mail client all at once.
Also my website was down at least five times in one year, each time for a period of over 12 hours.
Worse then this is several of my support tickets just went unanswered, and when I resubmitted them they said I was not timely enough for the refund clearly deserved to me for the down time! This was said even though I had the receipt as proof that I did submit the original ticket on time. My attempts to cancel with [read more...]
I'm a webmaster and have a small reseller account with Micfo.com and hosting over 10 domains there for the past 7 months. I have actually been more than satisfied with them in every terms, specially customer service. The other day I had my website hacked due to the insecure software that i used MYSELF. I called their support hot-line and someone calls Rocky B. got my issue resolved in 15 minutes! They restored my site from the backup! Now this is the service I expect!
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