METANET review

4 user reviews, 0 support responses, 0 testimonials, 5 products, 0 promotions, 2 social accounts, Alexa #137474, listed 2008 (#11501)

Most Recent Customer Reviews

wwz (ingrid.pluess@u...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Doubtful business practice at METANET
After several years of membership we gave notice by e-mail on November 6, 2012 not to renew our contract expiring on December 3, 2012. Received email containing a certain link to download a from which needed to be filled in and faxed back. Unfortunately, we missed to do so. On December 6 we were sent another email containing the bill for 2013. We reacted immediately by return email pointing out our mail dated November 6. NO ANSWER AT ALL! On week later we received a first reminder by mail. Tried to phone and explain. NOTHING DOING, we have to pay. Therefore, BE AWARE OF METANET!
Mik Mageau (dbyugs@g...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Like Goldzwerg already mentioned: Very bureaucratic (altough it's a very small team), and extremly unfriendly.
They are very chaotic. Some Software is not up to date. They severe have problems with communication: they barely speak/write german, even tough that's the language here.
Sadly, they're still the cheapest to my knowledge if you're looking for webspace, at least in switzerland.
Goldzwerg (-no email-)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Cannot recommend METANET. Very bureaucratic and not very customer oriented. Pay attention when engaging with Metanet: read their terms and conditions carefully. To resign from their contract (which renews automatically sometimes before the actual end of the contract period) is not that easy...
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Listed and verified since 2008

Overview

About METANET

METANET AG has been in existence for more than 15 years and houses more than 1,000 server systems and serves 40,000 customers .

The company specializes in Internet services in the fields of web hosting, web servers and domains for SMEs, private individuals and web service providers. The company employs 25 people at its headquarters in Zurich.

In addition to the convincing price-performance ratio and the extremely reliable infrastructure, the customers value the outstanding reaction times during the support - all the characteristics that METANET is committed to with their quality guarantees.

Source: https://www.metanet.ch/about_metanet
Twitter: https://twitter.com/metanet_ch

Special pages


metanet.ch Screenshot
Website research for METANET on February 15, 2017 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
METAhostfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

Our bestseller : SMEs as well as private get enough space for their Internet presence and their e-mail traffic, we take care of the complete server administration.

Unlimited:
Domains and aliases
Email address
Databases

Reasons for METANET
Dual [...]
Plan URL : https://www.metanet.ch/hosting/webhosting
CHF 6.70/mo.50 GBunmetered 0 / unlimited
Linux - Cloud Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
Cloud ServerfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 2000 MB
CPU : 1 CPU Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

Plesk Web Admin (10 Domains) CHF 5.00 / month.
Plesk Web Pro (30 domains) CHF 15.00 / month.
Plesk Web Host (Unlimited Domains) CHF 25.00 / month.

Plesk Addons
These options are only available in addition to a Plesk edition.
Anti-Virus / Spam [...]
Plan URL : https://www.metanet.ch/server/cloud-server
CHF 21.00/mo.50 GBunmetered 2 GB
SSL Certificates Keep mouse
over features!
Price Updated
StandardfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free

Comodo PositiveSSL
1 domain or subdomain
Example www.metanet.ch (also valid without www)
Advantages rapid validation
Domain validation (Several hours)

Available to all customers with a hosting or server at our premises. We accompany you [...]
Plan URL : https://www.metanet.ch/ssl-zertifikate
CHF 29.65/yr.
BusinessfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free

GeoTrust True BusinessID (EV)
1 domain or subdomain
Example www.metanet.ch (also valid without www)
Benefits higher trustworthiness higher mobile browser coverage
Extended Validation (multiple days)

Available to all customers with a hosting or [...]
Plan URL : https://www.metanet.ch/ssl-zertifikate
CHF 174.50/yr.
Business SWISSfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free

SwissSign SSL Gold EV
1 domain or subdomain
Example: www.metanet.ch
Benefits Swiss Made (Swiss Post) higher trustworthiness higher mobile browser coverage
Extended Validation (multiple days)

Available to all customers with a hosting or [...]
Plan URL : https://www.metanet.ch/ssl-zertifikate
CHF 599.50/yr.

Contact information is managed by metanet.ch representatives info@m..., support@m..., webmaster@m..., admin@m..., sales@m..., contact@m... [login] Claim this businessCreate a free account to manage metanet.ch listing!

Web stats

Targeting: Switzerland

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News

Swiss Web Host Selects IG2000 - Network behavior analysis systems provider IntruGuard Devices (intruguard.com) announced on Tuesday it has implemented its denial of service attack mitigation appliance at Switzerland-based Web hosting provider METANET AG (metanet.ch). 
The new infrastructure protects its international links from denial of service attacks. METANET AG operates 500 servers in two data centers in Zurich, serving 10,000 customers and over 25,000 domains. The company's international links were badly abused and were affected by many denial of service attacks and distributed denial of service attacks before IntruGuard deployed IG2000. Once it was installed, attack traffic was instantly filtered allowing legitimate traffic to go through."IG200/2000, with their fine granularity of counters used for traffic parameter monitoring build complex and detailed legitimate traffic model for a Web hosting infrastructure," says Hemant Jain, co-founder and CTO of IntruGuard. "This helps in mitigation of complex DDoS and [search all metanet.ch news]

Social Networks

No official account on Linkedin yet!
No official account on Google+ yet!
METANET Blog First blog from Jul, 2012, with total 15 articles, language de.

ReviewsCustomer Ratings

The quick stats of METANET profile shows a note average of 1.8 out of 10, counting 4 opinions. (few listed on the top of the page)
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Magnus (-no email-)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
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Be very careful when using metanet.ch. We had a dedicated server with them for more than 5 years. Here are a few problems we had.

- Make sure there is a backup in place as that is not automatic. We lost several customers during a HDD failure.

- They charge extra(hourly) to replace old hardware that is broken during non-office hours.

- They don't upgrade their servers as needed and old customers get stuck with old systems that more often fail.

- According to their contract you have to pay for 6 months extra(unless you tell them 30 days before next period begins) when you no longer need the server. So instead of getting money back for time you already paid for you get charged 6 months extra. This happened even after using their services for more than 5 years. Plan your move very well.

My advice is to stay away from Metanet hosting service.

(after complaining they ONLY charged me 3 months extra)

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