Melbourne IT review14 user reviews, 0 support responses, 0 testimonials, 16 products, 0 promotions, 5 social accounts, 21114 domains, 1130 hosted, Alexa #162925, listed 2007 (#5481)
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I had terrible time with them. It seems that they do not know how IT works.
We have specifically asked for a Windows based host which covers ASP.net. Three weeks later after we completed all our files and tested everything on a demo host, everything from our end was perfect. Then uploaded all the files to MelbourneIT provided host and error messages appear. After a few days of spending time and money to figure out why the website was not working, we found that what they gave us was a Linux type hostingp. They said it takes 4-24 hours for propagation to occur, waited for 24 hours (Saturday),nothing happened, call them, they do not provide level 2 support out of business hours, call Monday they say the problem is my developer, the developer upload files on a demo host, everything working fine, coming back to MelbourneIT now Tuesday and still waiting for them to call me to just confirm if they can fix the problems or I have to go somewhere else!
Midday I gave up on MelbourneIT and [read more...]
There is indeed a place in hell for this company. It is February 22, 2014 as I write this. I have been trying to move my domain AWAY from MIT since November 26, 2012. I have all of the records for anyone that want's to see them. They have twice now turned OFF my domain for extended periods of time with NO warning. This domain is the core email domain for a major company.
I get no response from any contact I make with this company. I have had my other registrars try and contact them with no luck. Last year I called their main phone number and sat on hold for over an hour before finally giving up and hanging up. The call cost me $86 (US). To this day I receive no response. They are holding me and my client hostage.3209942
About Melbourne ITMelbourne IT helps organizations of all sizes to successfully do business online. Our complete portfolio of cloud-based technology services drives business effectiveness and profitability for many customers in Australia and around the world.
The breadth of our offering extends from helping small businesses build an online presence through to managing the complex technology environments of large enterprises and governments - including Internet domain name services, critical web hosting, online brand protection and promotion, video content delivery, application development services, managed cloud and security services and much much more.
At Melbourne IT, our Enterprise Solutions are complemented by some of the finest vendor technologies and services available anywhere. We've selected and developed a mix of partner relationships, which we believe delivers the best value and the best-performing solutions our enterprise customers need to gain a further competitive edge. Doing business digitally today requires robust content management, cloud services, SEO, security, and web experience optimization. And that's exactly what you'll get when you engage Melbourne IT and our partner community to help design, build and manage the technology which drives your organization.
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According to a report from New Zealand newspaper The Dominion Post, Telecom is offering new plans for local businesses ranging from five gigabytes of hosting with 200 GBs of traffic per month for about $10 US to 40 GB sites with a terabyte of traffic for $60. It is also offering Verio announced in July it would strengthen its worldwide small and home business hosting solution offerings, beginning with the Japanese market through NTT Plala, (plala.or.jp) where it offered advanced security and user experience features at a variety of price points. A subsidiary of Japanese firm NTT (ntt.com), Verio will host Telecom customers' websites on in the US.According to Telecom research, about half of small ... [search all melbourneit.com.au news]
Melbourne IT helps businesses of all sizes to be successful online. Whether you are starting out or have an established business, Melbourne IT is here to help.
Account started from June, 2013, having already 581 tweets with 533 followers and 105 friends. See recent tweets:
About: Melbourne IT offers a range online services - Quality Web design, SEM, Social Media, Marketing consultants, Domain names registration, Hosting and more...
Melbourne IT account is having 1354 likes, talking about them 4 peoples.. See recent facebook statuses:
About: Melbourne IT specialises in helping organisations build and develop their online presence. Our portfolio of internet-based technology services include: domain names, web hosting, search engine optimisation, pay per click advertising, email marketing, social media marketing,
Melbourne IT account is having 371 followers and 458 plus one count. See recent Google+ Posts:
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Adjectives will not describe how useless,dishonest,incompetent,damaging to business,damaging in general to the australian economy,reprehensible,arrogant,uncontactable bullshitters and shysters.ODium permeates the entire organisation as if they can be classed as an 'organisation'...
What was once a professional organisation (I was a business customer for 10 years) has: become disorganised, fractionalised, majority of people outsourced overseas, do not keep their promises, fail to follow up queries, and vastly overpriced by the new competition who provide better local support services.
Be ready to wait 40 minutes (or more) for them to answer. You would think that email can be a better alternative but they will reply between 7-10 days.
When the finally answer they apologize for every little thing and hypocritely behave politely that you want to pull your hair out.
Ridiculous service, If you want to get closer to a heart attack, sign with MelBourne-IT
I have been dealing with Melbourne IT for years and have been getting ripped off by Melbourne IT for YEARS. This is how I got rid of them. First move all your dot com domains to USA ISP's using products like Goddady's Website Tonight. You just saved yourself a lot of money and stress. For your dot com dot au domains let Melbourne IT keep the registration but host the site in the USA with ISP's like Goddady's Website Tonight Hosting plans. Very cheap and very easy. The USA ISP's will give you a name server ID which you give to Melbourne IT and from then on you pay the USA ISP for hosting and Melbourne IT for domain registration. Simple, Smart and kicks Melbourne IT where they need it.
You can sit on the phone waiting for customer service for over an hour. Their website claims that most calls are answered in under 3 minutes.
Their online help is useless and the search functionality doesn't work properly so if you are looking for an answer online, there is no way to search for it. (search pulls seemingly random unrelated results).
These guys are a complete dead end. There is so much choice out there I would def. look elsewhere.
NO customer support, they have successfully locked my domain so I cannot forward or move, they promise 15 minute response time and its been over 24 hours! They do not answer the phone, yet they promise return calls in less than two hours, yet its been over two days without a return call.
STAY AWAY FROM MELBOURNE IT, YOU HAVE BEEN WARNED!!!
I've started getting Melbourne IT system generated invoices for $120.00 for domain forwarding. Within the email it is claimed that I agreed to allow them to charge me this when I signed up. Fact is, I read that stuff, and I would never agree to allow being charged $120 per year for something that is worth about $1.20 per year. I host many sites and have numerous redirects and parked domains and I charge $5.00 for the service. When I rang them to tell them they must be joking, they tried to wriggle out of it.
It's a scam.
Everything way overpriced. Difficult to update or change anything.
They make sure they get your money though, but everything else is a problem, your problem.
Also they make it as difficult as possible for you to transfer your domains to a different company.
Just stay away from them, you'll regret it.
Their billing system is useless to the point whereby they couldn't manage to retrieve their fees from my perfectly ordinary credit card. They'd send me an email saying that the debit had failed, I'd ring them up, and it would magically work. Then they'd send me another email a month later.
This happened 3 times, until they took my site down without telling me. Then they deleted my data, without telling me.
They promised to get it back up as a matter of urgency, and 24 hours later it's still not up. Now they're saying it will be Monday at the earliest, and today's Saturday. Even if they get it back it will be a backup from months ago.
So I've done everything possible and they've deleted all of my data. I've lost all of my users, and it will take me no end of stuffing around to transfer it somewhere else.
If they were just useless it wouldn't be so bad, it's the fact that they go ou tof their [read more...]
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