Melbourne IT review

This review cover a general impression of melbourneit.com.au product features like reliability, support, data center, price & more. Brand #5481, listed since .

Most Recent Customer Reviews

-anonymous- (patjc262@b...)
Time Hosted: under 1 month.
Global rating
Cost
Customer Relation
I made a purchase Online at Melbourne IT at 1.45pm on 30th May 2016. The purchase was for a domain name. I made the purchase on the recommendation of a Sensis Representative. Unfortunately that advise was not good as I can not use the domain name he recommended as it is too similar to another companies name and I do not wish to open myself to possible ligitation. As someone who is not very familiar with the IT world all I can do is follow advise given to me. I contacted Melbourne IT by phone at approximately 4.48pm 30/5/2016. I asked to cancel the product and for a full refund of the purchase $149.99. The first person read from a script and was totally unhelpful. I asked to speak to the supervisor. His name is John Patrick who refused to offer a surname for the record.I explained the situation to him and asked for some goodwill from MELBOURNE IT he blank refused to budge. Citing only terms and conditions. I asked for some compassion and the credit card purchase is still pending and [read more...]
SpencerB (mail@s...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
HELL!
There is indeed a place in hell for this company. It is February 22, 2014 as I write this. I have been trying to move my domain AWAY from MIT since November 26, 2012. I have all of the records for anyone that want's to see them. They have twice now turned OFF my domain for extended periods of time with NO warning. This domain is the core email domain for a major company.

I get no response from any contact I make with this company. I have had my other registrars try and contact them with no luck. Last year I called their main phone number and sat on hold for over an hour before finally giving up and hanging up. The call cost me $86 (US). To this day I receive no response. They are holding me and my client hostage.3209942
-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
Features
Customer Relation
Control Panel
They shut 2 servers down on Oct 30th, 2013 without warning causing thousands to lose their inbound e-mail. Denial, deferment of blame and customer DISservice followed. After 2 months of inbound e-mail darkness I spent over 80 hours fixing their problem. I hope they will lose million$.
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Listed and verified since 2007

Overview

About Melbourne IT

Melbourne IT helps organizations of all sizes to successfully do business online. Our complete portfolio of cloud-based technology services drives business effectiveness and profitability for many customers in Australia and around the world.

The breadth of our offering extends from helping small businesses build an online presence through to managing the complex technology environments of large enterprises and governments - including Internet domain name services, critical web hosting, online brand protection and promotion, video content delivery, application development services, managed cloud and security services and much much more.

Source: https://www.melbourneit.com.au/about-melbourne-it/

At Melbourne IT, our Enterprise Solutions are complemented by some of the finest vendor technologies and services available anywhere. We've selected and developed a mix of partner relationships, which we believe delivers the best value and the best-performing solutions our enterprise customers need to gain a further competitive edge. Doing business digitally today requires robust content management, cloud services, SEO, security, and web experience optimization. And that's exactly what you'll get when you engage Melbourne IT and our partner community to help design, build and manage the technology which drives your organization.

Source: https://www.melbourneit.com.au/enterprise/about/partners/

Related links

  • Policies, Terms & Conditions - Melbourne IT - Melbourne IT policies, terms and conditions, relating to domain names, email, web hosting, online marketing, privacy and accounts.
  • Enterprise Services | Melbourne IT - Melbourne IT Enterprise, delivers managed outcomes to Australian enterprises. Certified cloud, consulting, and security experts repeatedly deliver results.
  • Sitemap | Melbourne IT - Find what you're looking for using the Melbourne IT sitemap. Search for domain names and related products and services.
  • Renew | Domain Names | Melbourne IT - www. Domain name contains invalid characters. Domain name must be between 1 and 63 characters. Domain name must not contain consecutive period ...

Special pages


melbourneit.com.au Facebook Cover
Website research for Melbourne IT on June 18, 2007 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Starter featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

PHP
MySQL Databases x 3
FTP Users x 3
Email Accounts† x 50
One-Click Install: WordPress, Magento, Joomla, Drupal
Raw HTTP Logs
Website Statistics
Spam & Virus Protection
Use Your Own Domain Name
Instant Activation
No Setup Fees
24/7 Customer [...]
Plan URL : https://www.melbourneit.com.au/hosting/web-hosting/
AUD 14.94/mo. 10 GB30 GB 0 / unlimited
Busines featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

Apache Web Server
PHP, Perl/CGI & Python
MySQL Databases x 10
FTP Users x 10
Email Accounts† x 500
One-Click Install: WordPress, Magento, Joomla, Drupal
Raw HTTP Logs
Website Statistics
Spam & Virus Protection
Use Your Own Domain [...]
Plan URL : https://www.melbourneit.com.au/hosting/cpanel-hosting/
AUD 26.95/mo. 100 GBunmetered 0 / unlimited
Linux - Cloud Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
Basic featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

PHP
MySQL Databases x 2
FTP Users x 2
Easy to Use Control Panel
Email Accounts Unlimited
One-Click Install: WordPress, Magento, Joomla, Drupal
Raw HTTP Logs
Website Statistics
Spam & Virus Protection
Use Your Own Domain Name
Instant [...]
Plan URL : https://www.melbourneit.com.au/hosting/cloud-hosting/
AUD 29.95/mo. 200 GBunmetered
Premium featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

PHP
MySQL Databases x 3
FTP Users x 4
Easy to Use Control Panel
Email Accounts Unlimited
One-Click Install: WordPress, Magento, Joomla, Drupal
Raw HTTP Logs
Website Statistics
Spam & Virus Protection
Use Your Own Domain Name
Instant [...]
Plan URL : https://www.melbourneit.com.au/hosting/cloud-hosting/
AUD 44.95/mo. 400 GBunmetered
Premium+ featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

PHP
MySQL Databases x 7
FTP Users x 10
Easy to Use Control Panel
Email Accounts Unlimited
One-Click Install: WordPress, Magento, Joomla, Drupal
Raw HTTP Logs
Website Statistics
Spam & Virus Protection
Use Your Own Domain Name
Instant [...]
Plan URL : https://www.melbourneit.com.au/hosting/cloud-hosting/
AUD 99.95/mo. unlimitedunmetered
Windows - Emails Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Essentials featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7

$9.98/ mailbox per month
Mailbox storage 50GB
Domain name configuration with Office 365
Outlook Web App online access
Sync emails, calendars & contacts
Push notification for mobile devices
Use your own domain name
Anti-spam and anti-malware [...]
Plan URL : https://www.melbourneit.com.au/email/professional-email/
AUD 104.99/yr. 50 GBunlimited
Premium featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7

$19.98/ mailbox per month

Office Desktop for up to 5 PCs or Macs
Automatic Office upgrades
Office Apps for 5 tablets and 5 smartphones

Mailbox storage 50GB
Domain name configuration with Office 365
Outlook Web App online access
Sync emails, [...]
Plan URL : https://www.melbourneit.com.au/email/professional-email/
AUD 214.99/yr. 50 GBunlimited
Web Design Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Web Design featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7

Website Done For You includes web hosting and email
Everything you need to be successful online

A website build and unlimited updates with just a phone call to your web expert.
Professional design including stock images and written content [...]
Plan URL : https://www.melbourneit.com.au/websites/custom-built/
AUD 99.00/mo.
Website Builder Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Professional featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
Free domains : 0
Dedicated IP's : 0

99.9% Uptime
Drag & Drop Web Builder
No of Pages 3
No of Mailboxes 30
Built-in SEO

No Technical Skills Required
Easy-to-use Control Panel
Mobile Friendly Templates*
Unlimited Pages*
Shopping Cart*

Getting started with Website Builder
Do I [...]
Plan URL : https://www.melbourneit.com.au/websites/website-builder/
AUD 12.95/mo. 25 MBunmetered 0
Premium featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
Free domains : 0
Dedicated IP's : 0

99.9% Uptime
Drag & Drop Web Builder
No of Pages Unlimited
No of Mailboxes 30
Mobile Responsive Designs
Free Image Library
Facebook Publishing
CSS/HTML Editing
Advanced Analytics
Built-in SEO

No Technical Skills Required
Easy-to-use Control [...]
Plan URL : https://www.melbourneit.com.au/websites/website-builder/
AUD 29.95/mo. 5 GBunmetered 0
Ecommerce featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
Free domains : 0
Dedicated IP's : 0

Shopping Cart
99.9% Uptime
Drag & Drop Web Builder
No of Pages Unlimited
No of Mailboxes 30
Mobile Responsive Designs
Free Image Library
Facebook Publishing
CSS/HTML Editing
Advanced Analytics
Built-in SEO

No Technical Skills [...]
Plan URL : https://www.melbourneit.com.au/websites/website-builder/
AUD 49.95/mo. 10 GBunmetered 0
Domains Keep mouse
over features!
Price Updated
.com.au featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7

Domain Space 2 Year
.com.au $153.98
.net.au $153.98
.org.au $48.00
.id.au $44.00
.asn.au $140.00

Why choose an .au domain name?

Do you do business in Australia? Are you an Australian individual? If so, then .au is for you.

Australians are [...]
Plan URL : https://www.melbourneit.com.au/domain-names/australian/
AUD 76.99/yr.
.com featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7

.com, .org $79.00 /yr
.net $81.00/yr
.info, .biz/yr
.mobi $102.50/yr
.name $70.95/yr
.travel $295.00/yr
.xxx $160.00/yr
.asia $84.99/yr

Features and benefits available for every domain name

Free Renewal Reminders

Keep [...]
Plan URL : https://www.melbourneit.com.au/domain-names/
AUD 79.00/yr.
SSL Certificates Keep mouse
over features!
Price Updated
Standard RapidSSL featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7

Domains Secured Single
Encryption Strength 128 to 256-bit
Certificate Warranty USD $10,000
Validation Method Domain Validation
Official Site Seal
99.9% Browser Compatibility
Issuance Time 1 business day, or less
Unlimited FREE Reissues
for the [...]
Plan URL : https://www.melbourneit.com.au/security/ssl-certificates/
AUD 45.00/yr.
Wildcard RapidSSL featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7

Domains Secured Unlimited Subdomains
Encryption Strength 128 to 256-bit
Certificate Warranty USD $5,000
Validation Method Domain Validation
Official Site Seal
99.9% Browser Compatibility
Issuance Time 1 business day, or less
Unlimited FREE [...]
Plan URL : https://www.melbourneit.com.au/security/ssl-certificates/
AUD 190.00/yr.
Premium GeoTrust featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7

GeoTrust True BusinessID with EV
Domains Secured Single
Encryption Strength 128 to 256-bit
Certificate Warranty USD $500,000
Validation Method Extended Validation
Official Site Seal
99.9% Browser Compatibility
Green Address Bar
Issuance Time 1-10 [...]
Plan URL : https://www.melbourneit.com.au/security/ssl-certificates/
AUD 190.00/yr.

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News

Kiwi Telecom Offers Verio Hosting - Designed to capitalize on New Zealand's small business sector, major New Zealand phone, mobile and internet service provider Telecom (telecom.co.nz) has partnered with web host Verio (verio.com) to provide web hosting for Telecom's suite of services including domain registering and design.
According to a report from New Zealand newspaper The Dominion Post, Telecom is offering new plans for local businesses ranging from five gigabytes of hosting with 200 GBs of traffic per month for about $10 US to 40 GB sites with a terabyte of traffic for $60. It is also offering Verio announced in July it would strengthen its worldwide small and home business hosting solution offerings, beginning with the Japanese market through NTT Plala, (plala.or.jp) where it offered advanced security and user experience features at a variety of price points. A subsidiary of Japanese firm NTT (ntt.com), Verio will host Telecom customers' websites on in the US.According to Telecom research, about half of small ... [search all melbourneit.com.au news]

Social Networks

https://www.linkedin.com/company/melbourne-it
About: Melbourne IT (ASX: MLB) helps organizations of all sizes to successfully conduct business online. Our complete portfolio of Internet-based technology services drives business effectiveness and profitability for more than 400,000 customers.The breadth of Melbourne IT’s offering extends from helping small businesses build an online presence through to designing and managing the complex web environments of large enterprises and governments.Melbourne IT’s culture of integrity, innovation, collaboration and customer centricity has been built by more than 300 employees spread across Australasia and the United States.
Melbourne IT (est. 1998) is a Public Company entity having 7991 followers on LinkedIn and 201-500 employees, industry Internet.
https://plus.google.com/+melbourneit
About: Melbourne IT specialises in helping organisations build and develop their online presence. Our portfolio of internet-based technology services include: domain names, web hosting, search engine optimisation, pay per click advertising, email marketing, social media marketing, business email services, website design and SSL products. If you want to learn more about how we can help you? Call us today on 1300 654 677.
Melbourne IT account is having 371 followers and 461 plus one count. See recent Google+ Posts:
melbourneit.com.au GPlus Icon
- Need a content management system for your #website? Consider #WordPress - here are some ... The benefits of using a WordPress CMS for your website | MelbourneIT
- What do you think comes first - your business name or domain name? What comes first: Your business name or domain name?
- #SEO tip: Write for humans first, then optimise for search engines. Over-optimising content makes it hard to read, but you can also be penalised by search engines. Read more on ... SEO and over optimisation | MelbourneIT
Melbourne IT Blog Blog added on Aug, 2012, with total 11 articles. See recent blogs summary posts:
- Introducing SiteLock, a website security product to protect small business websites - We recently partnered with SiteLock to launch a range of website protection software to help small to medium businesses protect themselves and their customers from malware and hackers without the ...
- Melbourne IT Website Design: Done For You Website - On Monday Melbourne IT launched it's latest Digital Presence offer - Done For You Websites.   A Done For You Website is the perfect way for small businesses to create a professional looking web and mo
- Melbourne IT Website Design: eCommerce - Recent years have seen an explosion of Australian and international customers using the internet to buy goods and services. In fact the NAB online retail sales index has Australian online turnover inc

Domains trend

ReviewsCustomer Ratings

The quick stats of Melbourne IT profile shows a note average of 1 out of 10, counting 13 opinions. (few listed on the top of the page)
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issac brott (natalie@i...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
melbourne it webcentral beyond bad shockers
Adjectives will not describe how useless,dishonest,incompetent,damaging to business,damaging in general to the australian economy,reprehensible,arrogant,uncontactable bullshitters and shysters.ODium permeates the entire organisation as if they can be classed as an 'organisation'...
Jason (Jason@b...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
DO NOT USE Melbourne IT.
What was once a professional organisation (I was a business customer for 10 years) has: become disorganised, fractionalised, majority of people outsourced overseas, do not keep their promises, fail to follow up queries, and vastly overpriced by the new competition who provide better local support services.
asher (asherelran@g...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Worst costumer service
Be ready to wait 40 minutes (or more) for them to answer. You would think that email can be a better alternative but they will reply between 7-10 days.

When the finally answer they apologize for every little thing and hypocritely behave politely that you want to pull your hair out.

Ridiculous service, If you want to get closer to a heart attack, sign with MelBourne-IT
Melbourneit Rip off (scamed@y...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Melbourne IT Scam & Rippoff
I have been dealing with Melbourne IT for years and have been getting ripped off by Melbourne IT for YEARS. This is how I got rid of them. First move all your dot com domains to USA ISP's using products like Goddady's Website Tonight. You just saved yourself a lot of money and stress. For your dot com dot au domains let Melbourne IT keep the registration but host the site in the USA with ISP's like Goddady's Website Tonight Hosting plans. Very cheap and very easy. The USA ISP's will give you a name server ID which you give to Melbourne IT and from then on you pay the USA ISP for hosting and Melbourne IT for domain registration. Simple, Smart and kicks Melbourne IT where they need it.
karen (-no email-)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
poor customer service
You can sit on the phone waiting for customer service for over an hour. Their website claims that most calls are answered in under 3 minutes.

Their online help is useless and the search functionality doesn't work properly so if you are looking for an answer online, there is no way to search for it. (search pulls seemingly random unrelated results).

These guys are a complete dead end. There is so much choice out there I would def. look elsewhere.
nuck (gonbs@h...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
Melbourneit is the absolute worst!
NO customer support, they have successfully locked my domain so I cannot forward or move, they promise 15 minute response time and its been over 24 hours! They do not answer the phone, yet they promise return calls in less than two hours, yet its been over two days without a return call.

STAY AWAY FROM MELBOURNE IT, YOU HAVE BEEN WARNED!!!
-anonymous- (-no email-)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
This company could not make it harder to leave it. My website is down because they make it a major mystery how to get my authorization code to move my domain name. I am VERY unhappy with them. And I am very unhappy with microsoft for sending me to them when I cancelled their service. This is my business, and they messing with me for their greed! I am pissed!
russtyfox (rsjb@l...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Overpriced and possibly fraud
I've started getting Melbourne IT system generated invoices for $120.00 for domain forwarding. Within the email it is claimed that I agreed to allow them to charge me this when I signed up. Fact is, I read that stuff, and I would never agree to allow being charged $120 per year for something that is worth about $1.20 per year. I host many sites and have numerous redirects and parked domains and I charge $5.00 for the service. When I rang them to tell them they must be joking, they tried to wriggle out of it.
It's a scam.
James (Jamest@g...)
Time Hosted: 2 to 3 years
Global rating
Features
Customer Relation
Control Panel
Stay away from these.

Everything way overpriced. Difficult to update or change anything.

They make sure they get your money though, but everything else is a problem, your problem.

Also they make it as difficult as possible for you to transfer your domains to a different company.

Just stay away from them, you'll regret it.
Anton van den Hengel (Anton.vandenHengel@g...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
I have a business page that it theoretically hosted by Melbourne IT.

Their billing system is useless to the point whereby they couldn't manage to retrieve their fees from my perfectly ordinary credit card. They'd send me an email saying that the debit had failed, I'd ring them up, and it would magically work. Then they'd send me another email a month later.

This happened 3 times, until they took my site down without telling me. Then they deleted my data, without telling me.

They promised to get it back up as a matter of urgency, and 24 hours later it's still not up. Now they're saying it will be Monday at the earliest, and today's Saturday. Even if they get it back it will be a backup from months ago.

So I've done everything possible and they've deleted all of my data. I've lost all of my users, and it will take me no end of stuffing around to transfer it somewhere else.

If they were just useless it wouldn't be so bad, it's the fact that they go ou tof their [read more...]
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