Master Web review

3 user reviews, 0 support responses, 0 testimonials, 0 products, 0 promotions, 4 social accounts, 8330 domains, Alexa #49316, listed 2009 (#12450)

Most Recent Customer Reviews

-anonymous- (viko_wijaya@y...)
Time Hosted: 2 to 3 years
Global rating
Masterweb is very very bad now, their support is very slow, and when im login to spanel always error.

Can't execute API function plan get_plan: 504 - Can't connect to Unix socket /var/run/spanel/apid.sock: Resource temporarily unavailable (11)
Antonio (donlegow@g...)
Time Hosted: over 3 years
Global rating
Customer Relation
Control Panel
Masterweb is perfect!!
Masterweb is fantastic hosting. They have 2 control panel, cPanel and sPanel (their default control panel hosting). I like to use SPANEL because they allow me to access shell/ssh.

The customer support is helpful. They solve my problem only a minutes for the problem that i can't solve for a week. Thanks for mwncare_wim, mwncare_masdim and mwncare_ade for your patience and thank you for handling problems quickly and creatively.

Now, I believe for using Masterweb as my hosting in Indonesia.


About Master Web

PT. Master Web Network / MWN is a company that focuses on web hosting services, which include Domain Name, Shared Hosting, VPS, Colocation Servers, Dedicated Servers and Managed Server. Our founder is Internet offenders who have experienced since 1995. We have been working in the field ISP since 1996 and in the field of webhosting since 1998. Since its establishment until now we are a company that has always passionate in providing the best service for our customers, we are very forward satisfaction service.

In 2004 we received the title as the number 1 web hosting company in Indonesia with the most subscribers, according to statistics from, the title as the number one web hosting company we've achieved and we keep up to now. This proves that we are a company that is trusted by the people of Indonesia in the service providing web hosting services. So many companies large and small that use of our service, and not a few artists and celebrities and society figures who often also use our services. Until now we handle customers of approximately 75,000 active customers and the addition of new customers every month about 3000 to 4000 customers.

PT. Master Web Network / MWN adalah perusahaan yang memfokuskan pada jasa webhosting, yang mencakup Domain Name, Shared Hosting, VPS, Colocation Server, Dedicated Server dan Managed Server. Pendiri kami adalah pelaku Internet yang telah berpengalaman sejak 1995. Kami telah berkecimpung di bidang ISP sejak 1996 dan di bidang webhosting sejak 1998. Sejak awal berdiri hingga sekarang kami merupakan perusahaan yang selalu bergairah dalam memberikan layanan yang terbaik bagi para pelanggan, kami sangat mengedepankan kepuasan pelayanan.

Pada tahun 2004 kami mendapat predikat sebagai perusahaan webhosting nomor 1 di Indonesia dengan pelanggan terbanyak menurut statistik dari, predikat sebagai perusahaan webhosting nomor 1 kami raih dan kami jaga hingga sekarang. Hal ini membuktikan bahwa kami merupakan perusahaan yang sangat dipercaya oleh masyarakat Indonesia didalam memberikan layanan penyediaan jasa webhosting. Begitu banyak perusahaan-perusahaan besar maupun kecil yang menggunakan layanan kami, dan tak sedikit artis maupun selebritis serta tokoh masyarakt yang kerap juga menggunakan layanan kami. Sampai saat ini kami menangani pelanggan aktif sebanyak kurang lebih 75.000 pelanggan dan penambahan pelanggan baru setiap bulannya sekitar 3000 hingga 4000 pelanggan.

Source: Facebook Cover
Website research for Master Web on November 17, 2015 by WebHostingTop


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Targeting: Indonesia
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About: No. 1 Web Hosting Company and we now have become a Google Partner (PSP). Our team will always help you to be more easily recognized so we can help to advance your business.
PT. Master Web Network account is having 43 followers and 117 plus one count. See recent Google+ Posts: GPlus Icon
- Di Tahun yang baru, MWN kembali mengadakan Training Lho!Materi kali ini berfokus Tentang Bagaimana Cara Menggunakan Cpanel untuk Mengontrol Server kamu!Wah Menarik bukan?Tunggu apa lagi ayo ikuti Trainingnya :)Info lebih lanjut bisa ...
- Mau Control Panel Hebat dari +Plesk?Ya, pastinya pilih New, Kontrol Panel Pintar!
- Siapa yang ingin dapat Server Dedicated namun dengan harga yang miring ? Cuma di PT Master Web Network (MWN)!!Yuk order sekarang juga! persediaan sangat Terbatas!! Promo Oh Yes Muraaah!
Master Web Blog  Using Wordpress version 4.4.5. Blog added on Nov, 2015, with total 45 articles, language en-US. See recent blogs summary posts:
- Peremajaan hardware server43052x IIX Cyber ke CLOUD System - Pengumuman ini hanya relevan untuk pelanggan yang memiliki akun hosting di IP: Dengan ini kami menginformasikan bahwa kami akan melakukan peremajaan untuk ...
- Maintenance darurat Internal network kvmvps15 - Pengumuman ini hanya relevan untuk pelanggan yang memiliki akun vps di kvmvps15. Dengan ini kami menginformasikan bahwa kami akan melakukan maintenance penambahan internal network vps di kvmvps15 ...
- Peremajaan hardware server42412x IIX Cyber ke CLOUD System - Pengumuman ini hanya relevan untuk pelanggan yang memiliki akun hosting di IP: Dengan ini kami menginformasikan bahwa kami akan melakukan peremajaan untuk ...

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The quick stats of Master Web profile shows a note average of 3.7 out of 10, counting 3 opinions. (few listed on the top of the page)
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david tan (nosure888@h...)
Time Hosted: over 3 years
Global rating
Customer Relation
Control Panel
In the past I experienced order processing delay due to the absence of billing staffs over holiday. Understandable. Hence I opted to keep a deposit with them to expedite future transactions. Little to my knowledge that once you deposit some money they do not send you any notice at all before applying my deposit to any incurring charges. Take an example of a charge for one of my hosting accounts. They issued the bill stating it's due date, 30/1/2011. Three days before that I opened a ticket to terminate the no longer needed service and ask for a refund. For some insensible reason they turned down my request and gave me a link to their rules.

Anybody in their right mind would see the problem right away, they applied my deposit too soon, way before it's due! They won't reverse it and shoved me the rules! Way to treat their customers.
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