This review cover a general impression of martfox.com product features like reliability, support, data center, price & more. Brand #14953, listed since .
Most Recent Customer Reviews
If being environmentally friendly in all areas of your business, Martfox is the hosting provider for you. The prices and service are better than the competitors. Awesome.
I have had absolutely no problems with this host since I signed up with them about a year ago. The thing I love about Martfox is the fact they do not require you to sign up for a year contract but instead you can pay on a month to month basis. Martfox.com offers (IMO) the best Reseller and VPS hosting program on the web.
...I can just recommend this provider, never had any problems with them. The service and support is very good.
About MartfoxMartfox Internet Services offers highest quality web hosting services at the lowest possible prices. We make web hosting simple with reliable servers, one-click installers and online site builders.
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CS-Cart Hosting, Reliable Web Hosting US & UK, Ecommerce, SSL Certificates
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Martfox has to be the worst web hosts around, had various issues with the website always going down..... not unknown for it to be down for several days at a time, this is not good if you run a business.
Support is no better as well, rude staff who have no customer service skills, unhelpful.
All I can say is, if you value your business do not go near this hosting company, they will destroy you business in no time.
Compared to other web hosting who offer phone support, online chat Martfox are still in the dark ages..... hard to get hold of and can take a day or more at times to get a reply from them, they hide behind the ticket system for support, if they had to speak on the phone they would be useless, rude, arrogant.
It sums it up for me when even Martfox went down once for a day or so because they did not have their website on a seperate server from customer shared hosting accounts.
STAY WELL CLEAR!
When searching for a good hosting company, one must not only look at uptime ratios, technologies supported or costs. You must look at customer service, and Martfox Hosting delivers and delivers and...you get the point. We chose Martfox Hosting after researching literally hundreds of hosting companies throughout the internet. Our requirements were nothing short of a 24/7 world-class website, and Martfox Hosting continues to outdo itself every time we need its expertise. What a pleasure to find a company that still understands "total customer satisfaction!” "
Martfox have destroyed my website and my business. About 2 weeks ago Martfox decided to move my site to another server without telling me. As i was away on holiday at the time my site was down for 3 days without me realising it was down. I contacted Martfox, and a day or so later they told me to change my DNS to another server. I did this and my site was still down, so i contacted them again and they told me they had given me the wrong DNS info, and gave me another one to try. This still did not work, so they decided to suspend my account, and put up a page on my domain telling all my customers and any potential customers that my account had been suspended. When they finally gave me the correct DNS info about a week later, my site came back online, but it was full of errors, so i contacted Martfox about this and they said it was nothing to do with them. The site has been working fine with other hosting companies for 5 years until this Martfox cock up. I am now going to have to pay out [read more...]
nobody has destroyed yourweb site. The problem is lack of script programing. The emails with the new NS have been sent to all our clients 7 days before the changes and no one has a problem with them (there are cca. 150 another accounts on the server).
Here is an example link of your site, with broken design caused by the web master: http://www.worldpropertylinks.co.uk/Turkey/Aydin/Didim/Turkey-Altinkum-2-Bedroom-apartment-with-pool-for-sale/2468
Marketing representative (firstname.lastname@example.org, ).
what do you mean with "Worst ever customer service!"? The fact, that your account has been suspended due a phishing attack? This will happen to everyone to save other customer accounts on a shared server. Also we don't "...just charge you money improperly and refuse to do any refund..." - the costs you have been charged for have been clarified in our support tickets. We can understand that such issues are unpleasant for the customer, but the staff which has worked on the issue must be paid as well.
Martfox Internet Services
James, tech. support
Marketing representative (email@example.com, ).
I believe in Martfox Internet Services and their team. They have never let me down. They are solid as a rock. A+ for them from me. Thanks.
If you run into a problem, it is most likely and temporary error that every host has or a user error that can be easily fixed by contacting support. Friendly, fast, helpful are only a few of the dozens of adjectives I could use to describe their service! They have gone overboard with me on several occasions and they performed exactly what I needed.
They are professionals of the highest caliber, their performance in getting it done, is just outstanding and at every level and with everyone I've worked with at Martfox.
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