Martfox review

This review cover a general impression of martfox.com product features like reliability, support, data center, price & more. Brand #14953, listed since .

Most Recent Customer Reviews

Beny (beny@a...)
Time Hosted: over 3 years
Global rating
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Martfox VPS
If being environmentally friendly in all areas of your business, Martfox is the hosting provider for you. The prices and service are better than the competitors. Awesome.
John Pre (zoonbee@g...)
Time Hosted: 1 to 2 years
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Cost
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Martfox review
I have had absolutely no problems with this host since I signed up with them about a year ago. The thing I love about Martfox is the fact they do not require you to sign up for a year contract but instead you can pay on a month to month basis. Martfox.com offers (IMO) the best Reseller and VPS hosting program on the web.
Jane (roman.r@g...)
Time Hosted: over 3 years
Global rating
Features
Cost
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Marfox Hosting Review
...I can just recommend this provider, never had any problems with them. The service and support is very good.
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Overview

About Martfox

Martfox Internet Services offers highest quality web hosting services at the lowest possible prices. We make web hosting simple with reliable servers, one-click installers and online site builders.

martfox.com Facebook Cover
Website research for Martfox on April 27, 2012 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Alpha featuresReliable Web Hosting - US & UK Based LiteSpeed Servers

- 30-Days Free Trial: Yes
- Free Domain Name: No
- Add-On Domains: unlimited
- Subomains: unlimited
- cPanel: Yes
- LiteSpeed Web Server: Yes
- Instant Activation: Yes
- Support [...]
Plan URL : http://www.martfox.com/reliable-web-hosting.php
$2.04/mo. 5 GB20 GB
Beta featuresReliable Web Hosting - US & UK Based LiteSpeed Servers

- 30-Days Free Trial: Yes
- Free Domain Name: Yes
- Add-On Domains: unlimited
- Subomains: unlimited
- cPanel: Yes
- LiteSpeed Web Server: Yes
- Instant Activation: Yes
- Support [...]
Plan URL : http://www.martfox.com/reliable-web-hosting.php
$4.75/mo. 10 GB40 GB
Gamma featuresReliable Web Hosting - US & UK Based LiteSpeed Servers

- 30-Days Free Trial: Yes
- Free Domain Name: Yes
- Add-On Domains: unlimited
- Subomains: unlimited
- cPanel: Yes
- LiteSpeed Web Server: Yes
- Instant Activation: Yes
- Support [...]
Plan URL : http://www.martfox.com/reliable-web-hosting.php
$7.47/mo. 15 GB100 GB
Linux - Virtual Dedicated Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Epsilon featuresReliable VPS - UK Based LiteSpeed Servers

- Guaranteed RAM: 128MB
- Burst RAM: 256MB
- Free IP Addresses: 1
- Instant Reboots: Yes
- LiteSpeed Web Server: Yes
- Instant Reloads: Yes
- Support 24x7x365: Yes
- Whitelabel Servers: Yes
- [...]
Plan URL : http://www.martfox.com/vps-hosting.php
$19.83/mo. 10 GB100 GB
Eta featuresReliable VPS - UK Based LiteSpeed Servers

- Guaranteed RAM: 256MB
- Burst RAM: 512MB
- Free IP Addresses: 1
- Instant Reboots: Yes
- LiteSpeed Web Server: Yes
- Instant Reloads: Yes
- Support 24x7x365: Yes
- Whitelabel Servers: Yes
- [...]
Plan URL : http://www.martfox.com/vps-hosting.php
$33.41/mo. 20 GB200 GB
Zeta featuresReliable VPS - UK Based LiteSpeed Servers

- Guaranteed RAM: 512MB
- Burst RAM: 1024MB
- Free IP Addresses: 1
- Instant Reboots: Yes
- LiteSpeed Web Server: Yes
- Instant Reloads: Yes
- Support 24x7x365: Yes
- Whitelabel Servers: Yes
- [...]
Plan URL : http://www.martfox.com/vps-hosting.php
$47.54/mo. 30 GB300 GB
Theta featuresReliable VPS - UK Based LiteSpeed Servers

- Guaranteed RAM: 1024MB
- Burst RAM: 2048MB
- Free IP Addresses: 1
- Instant Reboots: Yes
- LiteSpeed Web Server: Yes
- Instant Reloads: Yes
- Support 24x7x365: Yes
- Whitelabel Servers: Yes
- [...]
Plan URL : http://www.martfox.com/vps-hosting.php
$60.72/mo. 40 GB400 GB

Marketing information is managed by info@martfox.com [login] | Last company update:

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ReviewsCustomer Ratings

The quick stats of Martfox profile shows a note average of 7.5 out of 10, counting 12 opinions. (few listed on the top of the page)
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jimbo1976 (inks-4-u@h...)
Time Hosted: 1 to 2 years
Global rating
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Martfox poor service! AVOID!!
Martfox has to be the worst web hosts around, had various issues with the website always going down..... not unknown for it to be down for several days at a time, this is not good if you run a business.

Support is no better as well, rude staff who have no customer service skills, unhelpful.

All I can say is, if you value your business do not go near this hosting company, they will destroy you business in no time.

Compared to other web hosting who offer phone support, online chat Martfox are still in the dark ages..... hard to get hold of and can take a day or more at times to get a reply from them, they hide behind the ticket system for support, if they had to speak on the phone they would be useless, rude, arrogant.

It sums it up for me when even Martfox went down once for a day or so because they did not have their website on a seperate server from customer shared hosting accounts.

STAY WELL CLEAR!
Kevin Smith (kevin.smith3@g...)
Time Hosted: 1 to 2 years
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Marfox Hosting Review
When searching for a good hosting company, one must not only look at uptime ratios, technologies supported or costs. You must look at customer service, and Martfox Hosting delivers and delivers and...you get the point. We chose Martfox Hosting after researching literally hundreds of hosting companies throughout the internet. Our requirements were nothing short of a 24/7 world-class website, and Martfox Hosting continues to outdo itself every time we need its expertise. What a pleasure to find a company that still understands "total customer satisfaction!” "
Kerry (worldpropertylinks@y...)
Time Hosted: 2 to 3 years
Global rating
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Martfox have destroyed my website and my business
Martfox have destroyed my website and my business. About 2 weeks ago Martfox decided to move my site to another server without telling me. As i was away on holiday at the time my site was down for 3 days without me realising it was down. I contacted Martfox, and a day or so later they told me to change my DNS to another server. I did this and my site was still down, so i contacted them again and they told me they had given me the wrong DNS info, and gave me another one to try. This still did not work, so they decided to suspend my account, and put up a page on my domain telling all my customers and any potential customers that my account had been suspended. When they finally gave me the correct DNS info about a week later, my site came back online, but it was full of errors, so i contacted Martfox about this and they said it was nothing to do with them. The site has been working fine with other hosting companies for 5 years until this Martfox cock up. I am now going to have to pay out [read more...]
Hi,

nobody has destroyed yourweb site. The problem is lack of script programing. The emails with the new NS have been sent to all our clients 7 days before the changes and no one has a problem with them (there are cca. 150 another accounts on the server).

Here is an example link of your site, with broken design caused by the web master: http://www.worldpropertylinks.co.uk/Turkey/Aydin/Didim/Turkey-Altinkum-2-Bedroom-apartment-with-pool-for-sale/2468

Regards,
MIS

Marketing representative (info@martfox.com, ).
-anonymous- (-no email-)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
Worst ever customer service! The Martfox just charge you money improperly and refused to do any refund.
Hi Liang,

what do you mean with "Worst ever customer service!"? The fact, that your account has been suspended due a phishing attack? This will happen to everyone to save other customer accounts on a shared server. Also we don't "...just charge you money improperly and refuse to do any refund..." - the costs you have been charged for have been clarified in our support tickets. We can understand that such issues are unpleasant for the customer, but the staff which has worked on the issue must be paid as well.

Regards,
Martfox Internet Services
James, tech. support

Marketing representative (info@martfox.com, ).
Kathy Suleck (k.sulekova@z...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
I have found Martfox as a very reliable, helpful and a very safe team to host your important sites. Intially I needed help many times but their support team always helped me out instantly. They always treat you as their valuable client. Excellent service throughout especially for beginers like me.
Peter Greenhaus (roman.r@g...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
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It was so long ago I hardly remember. It wasn't much harder than getting my domain registered and sending a few e-mails to Martfox.com to get my DNS addresses to add. I got me root password and could either go directly to a console or use Webmin. I Know they have CPanel, but this is working fine for me.

I believe in Martfox Internet Services and their team. They have never let me down. They are solid as a rock. A+ for them from me. Thanks.
Martin Zelenay (zelenayova@g...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
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I've worked with a large number of companies over the years and their promises are way over their performance. They almost always slightly mislead you as to their true capabilities. I've been through several different hosts now, and now that I found Martfox web hosting I haven't switched since. In my 1 1/2 years with them, their customer service and tech support are exemplary.

If you run into a problem, it is most likely and temporary error that every host has or a user error that can be easily fixed by contacting support. Friendly, fast, helpful are only a few of the dozens of adjectives I could use to describe their service! They have gone overboard with me on several occasions and they performed exactly what I needed.

They are professionals of the highest caliber, their performance in getting it done, is just outstanding and at every level and with everyone I've worked with at Martfox.
Daniel Mansfield (info@s...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
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I have moved four clients over to Martfox as well as myself and I can only say they have been brilliant, the cost, service and support are second to none. As more clients come along I will be recommending Martfox without second thoughts.
Peter Delaney (zoonbee@g...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
I switched to Martfox Hosting because I was thoroughly frustrated with my previous host. I hosted my own website with my former host and because I design websites I would recommend others use them. I used to get good service from my former hosts but for my last 6 months, the uptime was horrible, they always blamed somebody else and never got the problem corrected. My experience with Martfox, has been a good one. Their uptime has been better than promised. I love being able to communicate with tech support three different ways and they are super friendly and courteous. They have always understood my problem and if I want them to, they will take the time to explain how they fixed it so I can do it myself for other clients or just go ahead and fix it for me. I've never had to wait very long for help and it's a plus for my communication that their techs are all located in the UK. The control Panel might be the same as others but their customer support is what sets them apart.
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