underhost.com
Average 8.4 out of 10
Total reviews: 24
Recommended by: 20
Opposed: 4
Official responses: 4


VISIT WEBSITE

โœ” Under Host review

24 user reviews; 4 support responses; 0 testimonials; 20 products, 1 promotion, 4 social accounts, Alexa #570451; 📆 listed 2011 (#16241)
underhost.com
Under Host
600 de Maisonneuve Blvd. West Suite 1800
Montreal , QC h3a 3j2
CA
☎ Phone +1 514-255-6538

Website language(s): en-US fr-FR
🏆 Alexa Rating 570,451▲ 253,962 👤 User Rating 🙌 Average 8.4 out of 10
👉 Total reviews: 24
👍 Recommended by: 20
👎 Opposed: 4
🤝 Official responses: 4

💰 Price Range $ 2.95 - $ 349.95⏰ Support 24x7
💳 Payment Options Credit / Debit / Prepaid Cards, PayPal, Wire [...]
🏆 SEO MOZ Authority 23/47🔗 Links 102,620
Profile completion status:
Things done
Note: Company descriptions is short. Recommended 1000 chars
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Promotions are added, but some are not updated from over 2 years

100%

👪 Most Recent Customer Reviews

📅
-anonymous- (asdaj@a...) / cnl1.underhost.com
⏳ Time Hosted: under 1 month
Global rating
😠 This company hosts websites for criminals because these fu...ng twats are nothing but criminals themselves.

Current clients include: Scammers, fraudsters, prostitutes & pimps, pornography sites, bank fraudsters, fake product sellers, bitcoin & money launderers, & game cheats ... the list goes on, just do a reverse ip lookup on one of their offshore hosts and youโ€™ll see the clientele they like:
IP: 89.248.162.181
Host Name: cnl1.underhost.com
🗨 Hello,

If you have any issue with a website hosted on our networks please contact abuse@underhost.com, we have been in business since 2007 and serving more than 7000 customers over the years.

✍️ Customer Service (sales@u..., 📅 ).
📅
Naurith (naurith@b...) / bizarre-networks.net
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😁 My review of UnderHost!
At the time of writing this review, I've been with them for 7 months, using "UnderOFFSHORE Shared" and what can I say? I'm more than happy with their services.

The initial setup took a little longer, but that's because of the time difference between countries and the fact that I purchased said service on a weekend. Their uptime is great, some people tend to abuse shared services which causes the sites under that server to collapse, but they get it fixed quickly and the best of it, is that because of their new updates and changes, this kind of abuse is no longer possible or at least won't affect your websites.

Speaking about websites, I hold 6 other domains with UnderHost (they let me host 13), all of them are under my own account and none of which has had problems before, just a change to DNS settings and your sites will be up really soon.

Customer support is great, even though I've sent several support tickets they get answered in a very professional and curteous manner. [read more...]
📅
Eric (manager@t...) / truenetworksd.com
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😁 I've had several other hosting services with less than satisfactory support. I have experienced great support, both online (chat) and by ticket (ALWAYS get someone to answer): they are professional, courteous AND (very important) they will actually OWN A PROBLEM UNTIL ITS RESOLVED, not just system related problems (which are few), but issues or configuration ideas on behalf of the client.

I've been gradually migrating ALL my hosted accounts over to UnderHost the past year, just have two more....... good bye santrex hosting service!!!

The cP could not be more straight forward and reliable. UnderHost is continuing to be a value hosting provider. They recently upgraded equipment: offered 3months service if I would migrate my own web sites !! And I accepted that offer, performed the migration, THEY HONORED THE OFFER!!
MORE REVIEWS
Listed and verified since 2011
underhost.com logo

📄 Overview

🔧 Services: Web HostingDomain Registration
⇔ Redirected domains: underhost.us underhost.ca underhost.fr maplehost.net

📜 About Under Host

UnderHost company was founded in the year 2007 as a shell account and email hosting company. Our staff have over 30 years of combined experience in the hosting, IT or technical customer service careers. Today, we are a global company, servicing more than 7500 clients and host around 28 000 domains. While many hosting companies and ISP's have failed, merged or re-organized in the last years, UnderHost has experienced exponential growth and has been profitable since inception.

UnderHost is an employee-owned company. The extent to which our employees earn stock options in the company directly relates to their performance for our clients. We hire passionate professionals who take a personal interest in and are personally invested in your success.

📢 Special pages


underhost.com screenshot
Website research for Under Host on August 3, 2021 by WebHostingTop

Coupons🎁 Promotions

RECEIVE 15% ON ANY SHARED PACKAGE ONSHORE AND OFFSHORE!
Coupon Code:ย escape
Applies to new orders only. Valid for new and existing customers purchasing any new server. - 🔖 No time limit, 📅 Verified: Nov 1, 2016
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Plans📤 Under Host Website Products

🔧 Shared - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
UnderMini features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Skrill (Moneybookers), Bitcoin
🔨 Control Panel : CPanel
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : 1
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of UnderMini from underhost.comFree & Fast Setup
Free DDoS Protection
24x7 Customer Support
Instant Backups
No Contract
99.9% Uptime Guarantee

Total Domains Allowed 1
Subdomains Unlimited
FTP Accounts Unlimited
Anonymous FTP
🔗 Plan URL : https://underhost.com/shared-hosting.php
$2.95/mo.1 GB50 GB 0 / 1
UnderHost features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Skrill (Moneybookers), Bitcoin
🔨 Control Panel : CPanel
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : 3
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of UnderHost from underhost.comPHP
Python
CloudLinux
Crontab
Curl
Free SSL by Let's Encrypt
Custom PHP Configuration
Custom PHP Version
Subdomains Unlimited
FTP Accounts Unlimited
🔗 Plan URL : https://underhost.com/shared-hosting.php
$4.95/mo.5 GB200 GB 1 / 3
UnderScene features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Skrill (Moneybookers), Bitcoin
🔨 Control Panel : CPanel
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : 20
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of UnderScene from underhost.com
🔗 Plan URL : https://underhost.com/shared-hosting.php
$7.95/mo.10 GB400 GB 1 / 20
UnderShare features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Skrill (Moneybookers), Bitcoin
🔨 Control Panel : CPanel
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of UnderShare from underhost.com
🔗 Plan URL : https://underhost.com/shared-hosting.php
$10.95/mo.20 GB800 GB 1 / unlimited
🔧 Dedicated - 💻 Linux/Windows Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
Intel Xeon E3 1245v2 / 3.4 Ghz features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Skrill (Moneybookers), Bitcoin
🔨 Control Panel : DirectAdmin, CentOS Web Panel
🔧 Category : Backup, DNS
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔋 RAM : 32000 MB
💪 CPU : Intel Xeon E3 1245v2
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 5

screenshot of Intel Xeon E3 1245v2 / 3.4 Ghz from underhost.com5 Free IPs Up to 16 IPs
200Mbps connection with Free DDoS Protection
rDNS realtime changeable in our control panel
Staff in hosting business since a decade, company very knowledgeable of hosting
Service 24/7/365 e-mail or ticket system
🔗 Plan URL : https://underhost.com/canadian-dedicated-servers.php
$169.95/mo.2000 GBunmetered 32 GB / 5
Intel Xeon E5 1620 / 3.6 Ghz features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Skrill (Moneybookers), Bitcoin
🔨 Control Panel : DirectAdmin, CentOS Web Panel
🔧 Category : Backup, DNS
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔋 RAM : 64000 MB
💪 CPU : Intel Xeon E5 1620
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 5

screenshot of Intel Xeon E5 1620 / 3.6 Ghz from underhost.com
🔗 Plan URL : https://underhost.com/canadian-dedicated-servers.php
$239.95/mo.2000 GBunmetered 64 GB / 5
Intel Xeon E5 2670 / 2.6 Ghz features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Skrill (Moneybookers), Bitcoin
🔨 Control Panel : DirectAdmin, CentOS Web Panel
🔧 Category : Backup, DNS
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔋 RAM : 128000 MB
💪 CPU : Intel Xeon E5 2670
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 5

screenshot of Intel Xeon E5 2670 / 2.6 Ghz from underhost.com
🔗 Plan URL : https://underhost.com/canadian-dedicated-servers.php
$349.95/mo.3000 GBunmetered 125 GB / 5
🔧 Reseller - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
URMini features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Skrill (Moneybookers), Bitcoin
🔨 Control Panel : CPanel
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of URMini from underhost.comFree & Rapid Setup
Free Softaculous
24x7 Customer Support
FREE WHMCS
Overselling Enabled
Instant Backups
99.9% Uptime Guarantee
Anonymous FTP
Perl/CGI
PHP
Python
SSL
Crontab
Curl
ImageMagick
Crontab
🔗 Plan URL : https://underhost.com/shared-hosting-reseller.php
$34.95/mo.50 GB1 TB 1 / unlimited
URHost features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Skrill (Moneybookers), Bitcoin
🔨 Control Panel : CPanel
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of URHost from underhost.com
🔗 Plan URL : https://underhost.com/shared-hosting-reseller.php
$44.95/mo.100 GB2 TB 1 / unlimited
URScene features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Skrill (Moneybookers), Bitcoin
🔨 Control Panel : CPanel
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of URScene from underhost.com
🔗 Plan URL : https://underhost.com/shared-hosting-reseller.php
$69.95/mo.200 GB5 TB 1 / unlimited
URShare features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Skrill (Moneybookers), Bitcoin
🔨 Control Panel : CPanel
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of URShare from underhost.com
🔗 Plan URL : https://underhost.com/shared-hosting-reseller.php
$94.95/mo.250 GB10 TB 1 / unlimited
🔧 VPS - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
VUS 1 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Skrill (Moneybookers), Bitcoin
🔨 Control Panel : CPanel, DirectAdmin, CentOS Web Panel
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔋 RAM : 1000 MB
💪 CPU : 1 Core
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of VUS 1 from underhost.comSSD SAN Storage
Fully Brandable.
Complete Server Administration Interface.
Multiple control panel, DirectAdmin, cPanel or free Centos Web-Panel.
1 IP included on each package
Free Multi-Language Support.
Hosted in Canada with 10TB bandwidth or [...]
🔗 Plan URL : https://underhost.com/cloud-vps.php
$23.95/mo.10 GB10 TB 1 GB / 1
VUS 2 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Skrill (Moneybookers), Bitcoin
🔨 Control Panel : CPanel, DirectAdmin, CentOS Web Panel
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔋 RAM : 2000 MB
💪 CPU : 1 Core
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of VUS 2 from underhost.com
🔗 Plan URL : https://underhost.com/cloud-vps.php
$28.95/mo.20 GB10 TB 2 GB / 1
VUS 3 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Skrill (Moneybookers), Bitcoin
🔨 Control Panel : CPanel, DirectAdmin, CentOS Web Panel
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔋 RAM : 4000 MB
💪 CPU : 1 Core
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of VUS 3 from underhost.com
🔗 Plan URL : https://underhost.com/cloud-vps.php
$34.95/mo.40 GB10 TB 4 GB / 1
VUS 4 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Skrill (Moneybookers), Bitcoin
🔨 Control Panel : CPanel, DirectAdmin, CentOS Web Panel
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔋 RAM : 8000 MB
💪 CPU : 4 Cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of VUS 4 from underhost.com
🔗 Plan URL : https://underhost.com/cloud-vps.php
$54.95/mo.80 GB10 TB 8 GB / 1
🔧 Cloud - 💻 Linux/Windows Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
CVU 1 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Skrill (Moneybookers), Bitcoin
🔨 Control Panel : DirectAdmin
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔋 RAM : 1000 MB
💪 CPU : 1 Core
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of CVU 1 from underhost.comVPS on 100Mbps connections to ensure quality and speed for your websites/applications.
Hosting
SSD SAN Storage.
Free DirectAdmin or Windows Server 2012.
OnApp Control Panel.
1 IP included on each package.
100% Uptime SLA.
🔗 Plan URL : https://underhost.com/cloud-vps.php
$39.95/mo.20 GB10 TB 1 GB / 1
CVU 5 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Skrill (Moneybookers), Bitcoin
🔨 Control Panel : DirectAdmin
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔋 RAM : 5000 MB
💪 CPU : 5 Cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of CVU 5 from underhost.com
🔗 Plan URL : https://underhost.com/cloud-vps.php
$84.95/mo.100 GB10 TB 5 GB / 1
CVU 8 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Skrill (Moneybookers), Bitcoin
🔨 Control Panel : DirectAdmin
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔋 RAM : 8000 MB
💪 CPU : 8 Cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of CVU 8 from underhost.com
🔗 Plan URL : https://underhost.com/cloud-vps.php
$119.95/mo.160 GB10 TB 8 GB / 1
🔧 Domains Keep mouse
over features!
💰Price 📆 Updated
.com features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Skrill (Moneybookers), Bitcoin
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

screenshot of .com from underhost.com.org
$15.99 USD
1 Year

.biz
$15.99 USD
1 Year

.info
$17.95 USD
1 Year

.us
$14.95 USD
1 Year

.net
$14.99 USD
1 Year
🔗 Plan URL : https://customerpanel.ca/client/cart.php?a=add&domain=register
$12.99/yr.
🔧 SSL Certificates Keep mouse
over features!
💰Price 📆 Updated🔐 Domains protected
Comodo features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Skrill (Moneybookers), Bitcoin
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔐 Domains protected : 1

screenshot of Comodo from underhost.comComodo
99%
single (not chained)
secures a single host
128/256 bit
less than one day
$10,000
Certificate Authority
Certificate Type
Browser Recognition
Root Certificate
Hosts
Encryption Level
Issuance Speed
Warranty
Site Seal
🔗 Plan URL : https://customerpanel.ca/client/store/ssl-certificate
$34.95/yr. 1

Contact information is managed by underhost.com representatives msa@u..., msa@u..., info@u..., sales@u... [login] | Last company update:

📊 Web stats

Targeting: Canada, China, France, Germany, Hong Kong, India, Netherlands, Norway, United Kingdom, United States
📂 Details for https://underhost.com/
📥 Website DNS: MX::underhost.com => 62.112.10.5 ( Naaldwijk ) / WorldStream B.V. - worldstream.nl
ns2.hxc.ca => 62.112.10.5 ( Naaldwijk ) / WorldStream B.V. - worldstream.nl
ns1.hxc.ca => 62.112.10.143 ( Naaldwijk ) / WorldStream B.V. - worldstream.nl
🔨 Server Software: nginx
📌 Website IP: 62.112.10.5
📍 IP localization: Netherlands, Zuid-holland, Naaldwijk - see top providers in Nederland, Zuid-holland
🔗 ISP Name, URL: WorldStream B.V., worldstream.nl

✅ Customer testimonials

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📋 Under Host News / Press release

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📣 Under Host Social Networks

No official account on Linkedin yet
Under Host Blog  (RSS error) Blog added on October, 2016, with total 34 articles, Language en-CA. See recent blogs summary posts:
- A critical vulnerability in WooCommerce - Today our blog post will be about a Vulnerability found in an older version of WooCommerce, as we want all our customer's businesses to succeed. Having a potential security issue on an e-commerce ...
- CloudLinux 6 โ€“ End-of-Life โ€“ ELS 2024 - Hello, CloudLinux OS 6 has officially reached its End-Of-Life on November 30, 2020. Software that reaches its end-of-life is no longer supported by developers, which means that you no longer receive ...
- Black Friday โ€“ Cyber Monday Deals 2020 - The UnderHost 2020 Black Friday / Cyber Monday Sale has arrived with great deals on all kinds of services, from shared hosting to dedicated servers. DEDICATED SERVER: Free cPanel License this weekend

Reviews👪 Under Host Customer Ratings

The quick stats of Under Host profile shows a note average of 8.4 out of 10, counting 24 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login

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How much is 4 + 3 ? Respond with 7
 
(20 = 83.33%)
(4 = 16.67%)
📅
Miki (downw@w...) / easewarez.com
⏳ Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
😠 "โ€œTerrible support. Been waiting over a day and a half for my account to be setup. Nothing delivered, support ignores tickets. Took them 2 seconds to grab my money paypal and after over a day have not delivered my acountโ€"

same with me...and he destroy my site, destroy DB and everything... I'm sure that is fraud company. Stay away from Underhost
🗨 Hello Dejan,

I was able to found your site from your reviews. First your right YOU ASKED us to restore the backup from your previous servers. Your backup was CORRUPTED so we we're not able to restore it properly, we even give you around 5 hours of advanced tech to be able to restore the corrupted data you provided, usually charged 15$/h

Finally a FULL REFUND has been issued for you since we we're not able to RESTORE your corrupted backup.

That's being said UnderHost was never able to restore the website, nor never "destroy your site" since it was NEVER being restored and never hosted on our servers.

We at UnderHost take client data seriously, we provide daily backup services along with multiple product for our clientele. Since your account was never restored in our servers. HOW you claim such thing is beyond me.

Since your hosting account is still "Active" please do me a favour and submit a cancellation request.

✍️ Customer Service (msa@u..., 📅 ).

📅
Alan O'brien (phpautoblog@h...) / legardeur.com
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 This is the third hosting account I have set up with UnderHost. I keep coming back because of the outstanding customer service. I know very little about much of this IT stuff but anything i have ever had a question on I always get an answer immediately. Even if the rep does not know the answer he/she finds it for you in a matter of seconds. Their service has always been outstanding. Minor problems are promptly resolved. The support is easy to access.
📅
James Eddie (ServerServ@G...) / serversecuremedia.com
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😁 I Have been with UnderHost for almost 1 whole year, their service and support is fast and helpful, I am not so keen on their billing and sales department though, their network is fast and flawless, our websites load fast.

At the moment though, my website is currently suspended, and the reason is overdue on payment when I'm paid until the 5th month of 2011.
📅
Fry (nufaman@g...) / aimcrp.com
⏳ Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
😠 Terrible support. Been waiting over a day and a half for my account to be setup. Nothing delivered, support ignores tickets. Took them 2 seconds to grab my money paypal and after over a day have not delivered my acount
🗨 Hello,

As stated on every welcome email:

Setup Time:

During business hours: Typically Less than 6 hours.
Outside of business hours: Up to 24 hours.
In any case, we ask for up to 48 hours.

Business Hour: 8H AM - 6H PM (EST)

That's said you never used our support system since the account was never created and refunded.

Have a nice day!

UnderHost Staff

✍️ Customer Support (msa@u..., 📅 ).
📅
K.O (-no email-)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😁 After going through a lot of different hosts and being removed from them due to the content of my site, i finally found underhost and i have never looked back.

Right from day 1 the service has simply been top notch, price is excellent and most of all support tickets are replied time in a timely manner.
Some downtime does occur, however problems are normally rectified pretty quick and are infrequent.

Overall this is definitely a good hosting company to look into, service, quality and price really is unbeatable.

Gets a thumbs up from me!
K.O
📅
Thomas Berker (sence@i...) / cobags.com
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 UnderHost is fantastic. Since the time I hook up with them I have no reason to fear at all. Their are 24/7 online is real and their support services is fantastic. Their Affiliate program is superb, Infact they are a blessing to the online community. Keep on with the good work.
📅
Benzo (benzoman@e...)
⏳ Time Hosted: under 1 month
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😁 I recently came back after selling off my sites. I just want to say I think they may still be the best available! Everything seems to be done instantly. Customer service cannot be better. It's the BEST!
Whenever I have a question, someone is quickly answering it. When I mess things up, someone quickly fixes the mess up.
Up time rivals anyone. They always let you know what's going on if there is a downtime or before if they know it's going to happen. They always adjust your price based on the SLA if there is more than a little downtime.
I just cannot say enough good things about them to everyone.

📅
Maneesh Patnayak (realhq.net@r...)
⏳ Time Hosted: 3 to 6 months
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😁 its a superb offshore host. remains uptime. cheap affordable prices, gud service. i have joined this host after listning from my friends and they told much about it. its a gud host. those who want an offhore hosting can try it. best offshore hosting for sure.
📅
3rok3n (saimsafdar@h...)
⏳ Time Hosted: 1 to 3 months
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😁 Hello,

I run a few webistes and i have experienced many onshore and offshore hosts. But i wasn't satisfies with their service. I have been hosted with underhost for 3 months and im very much satisfied, their service is great, the support is awesome. I can say they know how to keep customers. And i would highly recommmend them.

Thanks,
📅
Sam (-no email-)
⏳ Time Hosted: 2 to 3 years
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😁 I've been a client of Underhost for over 2 years now and I have to say it's the best hosting company I've run accross so far. Cost is cheap for the features provided, customer support is fast and helpful and they allow for adult websites, which is rare at that price.

All in all, I have no problem recommending this company, 2 thumbs up.
📅
Chris M (benzoman@e...)
⏳ Time Hosted: 1 to 3 months
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😁 I've been a UnderHost Customer for a little while now. I've set-up a few sites on their servers and have to say they have the fastest and the best customer support I've ever seen. They are better than any local mom and pop shop I know of. They care, and are very understanding. Even when they are busy as hell they try to take the time to help, even when you get upset with them they remain courteous and polite. Helping more than some "best friends" would.
My hats off to the service overall! I won't be going anywhere as long as they'll have me and my site.
Thanks for everything!
📅
wilfredo (mad_dog_boricua@h...)
⏳ Time Hosted: 1 to 3 months
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😁 well i have bee on alot of host and this one for sure its the best i can say the best tech exp,best uptime,and best price they are great servers at great price and y recoment it

customer support - this people help you on time and never let you down

i think i will host with this guys for a long time hehehe
📅
Sieu Noopy (hoangtuanlinh@h...)
⏳ Time Hosted: 6 mo. to 1 year
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😁 First of all, there is no such thing as a "perfect" web hosting provider. However, UnderHost comes very close to perfection.

I have used about 7 others in the past 5 years, and none compares in overall performance, quality and satisfaction. My previous was iPowerweb, which is also good, but not quite as good as UnderHost.

Currently I am hosting 3 domains with UnderHost, and I recommend them very highly to others I know who are searching for a reliable provider.

Their customer support team is about the most pleasant and informed as can be expected. I've only had one problem, and they were quick to respond and help me resolve the issue. There has never been any unreasonable downtime experiences.

In summary, UnderHost is a top notch company, with just about everything you could hope to find for both personal and business websites.
📅
JohnnieJames (bshot00.98@g...)
⏳ Time Hosted: 1 to 2 years
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😁 I have to say underhost.us have been a revelation and a pleasure to host with. From the day I switched my hosting to them they have helped me. They assisted me transfer and upload my website and domain and any small problem their tech team have assisted with.

I run my website myself and am not the most technical. So having the just host tech team there to help has been great.

For the money you canโ€™t go wrong, top hosting service.
📅
princen (powerstreet@l...)
⏳ Time Hosted: 1 to 3 months
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😁 underhost is the best hosting that I know, the service after sale is very quick and corresponds well in our need.... Thank you
📅
Mathieu Lampron (mathieu.lampron@t...)
⏳ Time Hosted: 3 to 6 months
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😁 UnderHost have been a really impressive host so far, I'm new to web hosting and all my questions have been answered quickly and simply so I can understand and don't then need to ask more. The features are really impressive too as they do provide you with everything you could possibly need to build your site.
📅
Jon (tankpka@g...)
⏳ Time Hosted: under 1 month
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😁 I was surprised at this.. I am looking for places to buy, and this wasn't my first choice, altus was but it wouldn't let me pay, but now I am happy I chose underhost since its cheap, reliable and the customer service is excellent. My hosting was also set up in less then 1 hour INCLUDING the domain!!
📅
jSharing (webmaster@j...)
⏳ Time Hosted: 1 to 3 months
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😁 1. Great customer support.
All my requests have done just for under hour.
2. It'll better if have some special config server that working correct for Joomla (default ownership should be cpanel user not 99)
By myself i strongly suggest this provider.
My current website: http://jsharing.com
is perfect working on Semi Dedicated of UnderHost
📅
Luc Theriault (admin@i...)
⏳ Time Hosted: 1 to 2 years
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😁 Well Ive been with UnderHost for a while now. Its going great. Excellent support. Great up time! Would definatly reccomend to all.
📅
Steve Wright (umea.hc@g...)
⏳ Time Hosted: 6 mo. to 1 year
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😁 Really appreciated our business my warez site is hosted by us since 6 month with any problem.
📅
NiteOwl (owls.hosting@g...)
⏳ Time Hosted: under 1 month
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😠 Level 3 Reseller
DNS problems from the beginning - whm threw errors on each and every account setup. 4 sites I host never had their DNS resolve to this host (one was still trying after 2 weeks).
They promise ALL resellers free billing software on their info page, yet when you ask about it you're told that's for the more expensive plan.
They fall back on their TOS (which are NOT online - page leads to something else) when refund is requested despite them knowing the problems you've been experiencing and requesting cancellation via support within their 14 day term instead of using their cancellation document (which they had to direct me to).
End result - they ripped me off $20!
🗨 Hello,

At multiple time, we responded to you via ticket we also asked your domain registrar credidential to work on your behalf since you where never be able to set the private nameservers on your registrar correctly.

All your support request was responded and give you the procedure how setup your nameservers even we asked to create them on your behalf.

The refund has been asked 19 days later, you can review our TOS we have nothing to hide. It's clearly stated on our terms of service no refund will be provisioned after our 14 days moneyback guarantee.

http://underhost.com/tos.php#moneyback

✍️ Customer Support (msa@u..., 📅 ).

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