✔ Lonex review
4 user reviews; 0 support responses; 0 testimonials; 16 products, 0 promotions, 1 social account; 3,726 domains; 3,186 hosted domains, Alexa #1723257; 📆 listed 2005 (#1398)Lonex
Website language(s): en-GB
28 Kersfield House, 11 Kersfield Rd
London sw15 3hj UK
☎ Phone +44 2079932768
📧 support@p...Website language(s): en-GB
👪 Most Recent Customer Reviews
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Cobyjim (J.Coburn@l...) / accuratehomeinventoryofhp.com
😠 Lonex Sucks
Stay away from Lonex. I just closed my account after 9 months of being with them. A recent experience required that I delete one account they would not honor. In response to their several emails and really frustrated I requested closing all my accounts with them.
I am really serious about not working or using them. They will beat you with their corporate stance and emails.
Stay away from Lonex dot com
Stay away from Lonex. I just closed my account after 9 months of being with them. A recent experience required that I delete one account they would not honor. In response to their several emails and really frustrated I requested closing all my accounts with them.
I am really serious about not working or using them. They will beat you with their corporate stance and emails.
Stay away from Lonex dot com
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Editor (editor@s...) / nusong.com
😞 For two years hosting with Lonex (about 130 sites), no problems. In recent months, several problems with downtime for both email servers and (it appears) the machine hosting a number of websites.
The real issue has been customer service - unfailingly polite, but apparently trained to tell you that it's your fault, not theirs. Recently I've been referred to FAQs a couple of times that had nothing whatsoever in the way of explanations of the problem. The -additionally - the front line people have started saying that there is no one above them to talk to in order to have questions or problems explained where they haven't provided answers.
Uptime wasn't a problem a couple of years ago - it sure is now. Customer Support once upon a time was polite and complete - lately it's gotten attitudinal enough that I am wondering if they're having a enough problems with servers these days that their good humor is gone. At any rate, I am moving my sites off of their company as fast as I can and [read more...]
The real issue has been customer service - unfailingly polite, but apparently trained to tell you that it's your fault, not theirs. Recently I've been referred to FAQs a couple of times that had nothing whatsoever in the way of explanations of the problem. The -additionally - the front line people have started saying that there is no one above them to talk to in order to have questions or problems explained where they haven't provided answers.
Uptime wasn't a problem a couple of years ago - it sure is now. Customer Support once upon a time was polite and complete - lately it's gotten attitudinal enough that I am wondering if they're having a enough problems with servers these days that their good humor is gone. At any rate, I am moving my sites off of their company as fast as I can and [read more...]
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David W Johnson (davidj@h...) / hypertextsystems.com
😁 I have been with Lonex for at least 7 years and have been very satisfied with their service.
I would say I have administered about 100 domains without any problems.
Customer service for me has always been lightening quick with a solution on the first contact about 95% of the time.
The only negative I have experienced occurred in the last year when they upgraded their Frontpage extensions and wiped out the .htaccess file of all accounts using Frontpage. They gave no warning nor were they apologetic when I put in a service request because my sites were failing. Fortunately I had backups of everything. I had to reload the .htaccess file of 22 websites I was administering.
Because of this transgression I probably will not renew my hosting account when it comes due.
I still give them high marks because they were doing everything right up to the Frontpage incident. Their "oh well" attitude about the .htaccess file though still leaves a better taste in my mouth.
I would say I have administered about 100 domains without any problems.
Customer service for me has always been lightening quick with a solution on the first contact about 95% of the time.
The only negative I have experienced occurred in the last year when they upgraded their Frontpage extensions and wiped out the .htaccess file of all accounts using Frontpage. They gave no warning nor were they apologetic when I put in a service request because my sites were failing. Fortunately I had backups of everything. I had to reload the .htaccess file of 22 websites I was administering.
Because of this transgression I probably will not renew my hosting account when it comes due.
I still give them high marks because they were doing everything right up to the Frontpage incident. Their "oh well" attitude about the .htaccess file though still leaves a better taste in my mouth.
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📄 Overview
🔃 Lonex is part of LiquidNet🔧 Services: Web HostingDomain Registration
📜 About Lonex
Lonex.com, owned by LiquidNet Ltd, is an ICANN-accredited registrar based in the UK, with its headquarters in London. Lonex is committed to providing a wide range of services for your online presence, including web hosting, virtual private servers, dedicated servers, and domain name registration. Their mission revolves around offering high-quality web hosting solutions tailored to their customers' needs, with a focus on reliability and performance.Key points about Lonex.com:
Team of IT Specialists: Lonex.com has a team of highly qualified IT specialists who ensure the quality and reliability of their services. They offer 24/7/365 technical support, emphasizing customer assistance.
Custom-Built Platform: Lonex relies on its own custom-built system and software instead of using third-party solutions, resulting in a cloud-based web hosting platform known for its reliability and ease of use. This platform is based on load-balanced technology, minimizing service interruptions and server load issues.
Intuitive Control Panel: Lonex has developed its own intuitive web hosting control panel, designed for users with various levels of experience in website management. This control panel allows users to manage all their sites from one place, offering website tools for site creation.
Why Choose Lonex.com:
Uptime Guarantee: Lonex guarantees 99.9% service uptime for web hosting packages and semi-dedicated servers, as well as 99.9% network uptime for all server solutions. They utilize industry-best server management practices and partner with top data centers for reliability.
Money-Back Guarantee: Lonex.com offers a 30-day money-back guarantee with their cloud website hosting plans. If there's a mismatch between their services and your needs, you can request a refund within one month of signup.
Customer Support: Lonex.com has a dedicated team of technicians ready to assist customers around the clock, 24/7/365, to ensure a stable hosting environment for your sites.
Custom-Built Platform: Lonex has developed its own web hosting platform with a primary focus on providing high-quality services. This ensures maximum stability and security for your websites.
User-Friendly Control Panel: Lonex's user-friendly web hosting control panel features an intuitive dashboard and a range of website creation and management tools and functionalities.
Web Applications Installer: Lonex provides a Free Web Applications Installer that allows users to launch websites, blogs, image galleries, e-stores, and more with just a click. Users can choose from over 50 widely used open-source web applications, making it suitable for both beginners and advanced users.
🌏 Server locations:
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Website research for Lonex on November 6, 2023 by WebHostingTop
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Plans📤 Lonex Website Products
🔧 Shared - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
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Personal | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Skrill (Moneybookers) ✍️ Support Options : Email, Phone / Toll-Free, Live Chat, Available 24/7 🔌 Hosted domains : 1 🆓 Free domains : 1 📌 Dedicated IPs : 0 ZFS Storage Instant Account Activation Shared SSL IPs Multiple Data Centers SSD Data Caching Website Accelerators 🔗 Plan URL : https://www.lonex.com/website-hosting/personal-plan/ | $3.95/mo. | unlimited | unmetered | 1 / 1 | |
Business Web Hosting Plan | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0 MySQL v.5 Databases 20 Hosted Domain Unlimited Email Accounts 500 VPN Traffic 15GB ZFS Storage Instant Account Activation Shared SSL IPs Multiple Data Centers SSD Data Caching Website Accelerators 🔗 Plan URL : https://www.lonex.com/website-hosting/business-plan/ | $4.95/mo. | unlimited | unmetered | 1 / unlimited | |
Corporate Web Hosting Plan (Free Domain) | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0 MySQL v.5 Databases Unlimited Hosted Domain Unlimited VPN Traffic 25GB Email Accounts Unlimited ZFS Storage Instant Account Activation Shared SSL IPs Multiple Data Centers SSD Data Caching Website Accelerators 🔗 Plan URL : https://www.lonex.com/website-hosting/corporate-plan/ | $9.95/mo. | unlimited | unmetered | 1 / unlimited | |
🔧 Dedicated - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🔋 RAM / 📌 Dedicated IPs |
OPTIMA 02 | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Skrill (Moneybookers) 🔧 Category : Backup ✍️ Support Options : Email, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 8000 MB 💪 CPU : CPU: Intel Atom C2550 Cores: 4x 2.40 GHz 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 Our range of enterprise-grade dedicated servers use top-class data center hardware and are powered by efficient Atom, Intel Xeon and AMD Opteron processors. If you need help managing your server you can take advantage of our additional services [...] 🔗 Plan URL : https://www.lonex.com/dedicated-servers/ | $55.00/mo. | 240 GB | 10 TB | 8 GB / 1 | |
XEON SCALABLE 36C | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Skrill (Moneybookers) 🔧 Category : Backup ✍️ Support Options : Email, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 128000 MB 💪 CPU : CPU: 2x Xeon 6139/similar Cores: 36x2.3 GHz + HT 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 🔗 Plan URL : https://www.lonex.com/dedicated-servers/ | $400.00/mo. | 960 GB | 20 TB | 125 GB / 1 | |
XEON SCALABLE 48C | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Skrill (Moneybookers) 🔧 Category : Backup ✍️ Support Options : Email, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 128000 MB 💪 CPU : CPU: 2x Xeon 5220R/similar Cores: 48x2.3 GHz + HT 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 🔗 Plan URL : https://www.lonex.com/dedicated-servers/ | $560.00/mo. | 960 GB | 20 TB | 125 GB / 1 | |
🔧 VPS - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🔋 RAM / 📌 Dedicated IPs |
LIGHT | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Skrill (Moneybookers) 🔨 Control Panel : CPanel, DirectAdmin, KVM, Hepsia 🔧 Category : Self Managed ✍️ Support Options : Email, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 1000 MB 💪 CPU : 1 CPU 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 Our KVM-based Virtual Private Servers offer a flexible and powerful solution for your demanding sites and applications. The underlying full virtualization technology allows for direct communication between the VPS and the host machine's hardware. [...] 🔗 Plan URL : https://www.lonex.com/vps-hosting/openvz/ | $12.00/mo. | 15 GB | 400 GB | 1 GB / 1 | |
VIRTUA 1 | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Skrill (Moneybookers) 🔨 Control Panel : CPanel, DirectAdmin, OpenVZ, Hepsia 🔧 Category : Self Managed ✍️ Support Options : Email, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 1000 MB 💪 CPU : 1 CPU 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 99.9% Uptime Guarantee The OpenVZ virtualization technology offers much more optimized use of server resources and a favourable environment for your applications. Our OpenVZ VPS solutions use pure SSD storage which provides higher speeds for your [...] 🔗 Plan URL : https://www.lonex.com/vps-hosting/openvz/ | $13.50/mo. | 14 GB | 300 GB | 1 GB / 1 | |
PULSAR | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Skrill (Moneybookers) 🔨 Control Panel : CPanel, DirectAdmin, KVM, Hepsia 🔧 Category : Self Managed ✍️ Support Options : Email, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 8000 MB 💪 CPU : 4 CPU 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 🔗 Plan URL : https://www.lonex.com/vps-hosting/openvz/ | $96.00/mo. | 170 GB | 2 TB | 8 GB / 1 | |
VIRTUA 10 | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Skrill (Moneybookers) 🔨 Control Panel : CPanel, DirectAdmin, OpenVZ, Hepsia 🔧 Category : Self Managed ✍️ Support Options : Email, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 11000 MB 💪 CPU : 5 CPU 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 🔗 Plan URL : https://www.lonex.com/vps-hosting/openvz/ | $102.50/mo. | 310 GB | 5 TB | 11 GB / 1 | |
🔧 Domains | Keep mouse over features! | 💰Price | 📆 Updated | |||
.uk | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Skrill (Moneybookers) ✍️ Support Options : Email, Phone / Toll-Free, Live Chat, Available 24/7 .uk $9.00 / year .eu $9.00 / year .website $1.99 / year .us $10.00 / year .org.uk $9.00 / year .net $15.00 / year 🔗 Plan URL : https://www.lonex.com/domains/domain-name-registrations/ | $9.00/yr. | ||||
.com | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Skrill (Moneybookers) ✍️ Support Options : Email, Phone / Toll-Free, Live Chat, Available 24/7 🔗 Plan URL : https://www.lonex.com/domains/domain-name-registrations/ | $13.00/yr. | ||||
🔧 SSL Certificates | Keep mouse over features! | 💰Price | 📆 Updated | 🔐 Domains protected | ||
Regular SSL | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Skrill (Moneybookers) ✍️ Support Options : Email, Phone / Toll-Free, Live Chat, Available 24/7 🔐 Domains protected : 1 Protection of 1 host 256-bit encryption $10,000 warranty Free reissue 7-Day Money Back Guarantee An SSL certificate will give your website a padlock in the address bar. This will instantly reassure your visitors that your site is safe for them and [...] 🔗 Plan URL : https://www.lonex.com/domains/ssl-certificates/ | $19.00/yr. | 1 | |||
Wildcard SSL | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Skrill (Moneybookers) ✍️ Support Options : Email, Phone / Toll-Free, Live Chat, Available 24/7 🔐 Domains protected : Unlimited Protect all subdomains on 1 host 256-bit encryption $250,000 warranty Free reissue 7-Day Money Back Guarantee An SSL certificate will give your website a padlock in the address bar. This will instantly reassure your visitors that your site is safe [...] 🔗 Plan URL : https://www.lonex.com/domains/ssl-certificates/ | $109.00/yr. | all subdomains | |||
🔧 Semi Dedicated - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
Semi-dedicated Plus | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Skrill (Moneybookers) 🔧 Category : Backup ✍️ Support Options : Email, Phone / Toll-Free, Live Chat, Available 24/7 💪 CPU : 1 CPU 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 Our semi-dedicated servers are set up to match your high performance demands with larger CPU quotas and an increased number of database queries at a much lower price compared to a dedicated server hosting solution. You will still be managing your [...] 🔗 Plan URL : https://www.lonex.com/semi-dedicated-servers/ | $30.00/mo. | unlimited | unmetered | 0 / unlimited | |
Semi-dedicated Pro | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Skrill (Moneybookers) 🔧 Category : Backup ✍️ Support Options : Email, Phone / Toll-Free, Live Chat, Available 24/7 💪 CPU : 2 CPU 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 🔗 Plan URL : https://www.lonex.com/semi-dedicated-servers/ | $50.00/mo. | unlimited | unmetered | 0 / unlimited |
Contact information is managed by lonex.com representatives support@p..., webmaster@l..., admin@l..., support@l..., sales@l..., info@l... [login]
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📊 Web stats
⚑ Targeting: | United Kingdom |
📂 Details for https://www.lonex.com/ | |
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📥 Website DNS: | ns1.lonex.com => 198.23.53.34 ( Coral Springs ) / LiquidNet US LLC - liquidnetlimited.com ns2.lonex.com => 198.23.53.31 ( Coral Springs ) / LiquidNet US LLC - liquidnetlimited.com MX::smtp.lonex.com => 198.23.53.224 ( Coral Springs ) / LiquidNet US LLC - liquidnetlimited.com |
🔨 Server Software: | nginx |
📌 Website IP: | 198.23.53.67 |
📍 IP localization: | United States, Florida, Coral Springs - see top providers in United States, Florida |
🔗 ISP Name, URL: | LiquidNet US LLC, liquidnetlimited.com |
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📋 Lonex News / Press release
Lonex Updates Hosting Plans - UK-based Web hosting provider Lonex (lonex.com) announced on Thursday that it has updated its hosting plans, offering a substantially increased amount of disk space and traffic quota for each plan.
The disk space in the company's Business plan has been increased from 2.5GB to 15GB and the traffic from 40GB to 300GB. The Corporate plan's bandwidth quota has expanded from 60GB to 400GB and is now able to host 10 domains instead of three. The plan also includes 30 sub-domains, four MySQL databases, the ability to create unlimited POP3 email accounts, and a free Lonex t-shirt."Lonex's Web hosting plans are carefully designed according to common needs of our customers and they offer advanced [...]
The disk space in the company's Business plan has been increased from 2.5GB to 15GB and the traffic from 40GB to 300GB. The Corporate plan's bandwidth quota has expanded from 60GB to 400GB and is now able to host 10 domains instead of three. The plan also includes 30 sub-domains, four MySQL databases, the ability to create unlimited POP3 email accounts, and a free Lonex t-shirt."Lonex's Web hosting plans are carefully designed according to common needs of our customers and they offer advanced [...]
Lonex Enhances Web Hosting Plans - UK-based Web hosting provider Lonex (lonex.com) announced on Monday that it has substantially increased the disk space and traffic quotas of its Web hosting plans.
The disk space included in the Business plan has been increased from 2.5GB to15GB, and the traffic from 40GB to 300GB. For the Corporate plan, it has increased the disk space from 4GB to 25GB, while the plan's bandwidth quota has expanded from 60GB to 400GB.The Corporate plan can now host 10 domains instead of 3, and also includes 30 sub-domains, 4 MySQL databases, the ability to create unlimited POP3 email accounts and aliases, and includes a free Lonex HQ t-shirt. Both plans come with a free domain name registration, a free [...]
[search all lonex.com news]The disk space included in the Business plan has been increased from 2.5GB to15GB, and the traffic from 40GB to 300GB. For the Corporate plan, it has increased the disk space from 4GB to 25GB, while the plan's bandwidth quota has expanded from 60GB to 400GB.The Corporate plan can now host 10 domains instead of 3, and also includes 30 sub-domains, 4 MySQL databases, the ability to create unlimited POP3 email accounts and aliases, and includes a free Lonex HQ t-shirt. Both plans come with a free domain name registration, a free [...]
📣 Lonex Social Networks
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Lonex Blog Using Wordpress version 4.9.10. First post from December, 2014, with total 13 articles, Language en-US. See recent blogs summary posts:
- Redis Database Functionality Activated on Our Hosting Platform - Databases are a crucial element of web development, serving as the foundation for websites and applications. As the demands on websites and applications grow, databases must adapt to meet these ...
- Utilizing Data Backup Choices on Our Hosting Platform - Ensuring the security of data should be a foremost concern for any web hosting provider. In the realm of website management, the potential risks of encountering content-related issues should not be ...
- We have now activated Let’s Encrypt SSL certificates on our reseller hosting platform - SSL certificates have become essential for websites due to Google's declaration of secure HTTPS connections as a ranking factor. Additionally, Google's plan to label non-HTTPS pages as insecure has ...
📈 Domains trend
Reviews👪 Lonex Customer Ratings
The quick stats of Lonex profile shows a note average of 3.8 out of 10, counting 4 opinions. (few listed on the top of the page)
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📅
Darren Thompson (darren@d...)
😠 I have never had the displaesure of such bad customer service in all my life...
I received a call from a client telling me their website was down... I contacted Lonex and told them and they told me they were aware this server was down and would resolve the issue as soon as possible.
I noticed my site was working and I was pretty sure they were on the same server; I checked and when confirmed this, I got back to them and they said they would check... and hour later I contacted them again and they said they were still looking into it and that they had technical support actually fixing the issue as we speak...
I checked my emails and could see that they had emailed me at 5:30 to advise they suspended this account themselves (a customer account within my reseller account) due to an exploit and for me to conact them for further details...
I advised them of this and asked why they had not told me in the morning and they advised they did not know and to open a ticket...
I [read more...]
I received a call from a client telling me their website was down... I contacted Lonex and told them and they told me they were aware this server was down and would resolve the issue as soon as possible.
I noticed my site was working and I was pretty sure they were on the same server; I checked and when confirmed this, I got back to them and they said they would check... and hour later I contacted them again and they said they were still looking into it and that they had technical support actually fixing the issue as we speak...
I checked my emails and could see that they had emailed me at 5:30 to advise they suspended this account themselves (a customer account within my reseller account) due to an exploit and for me to conact them for further details...
I advised them of this and asked why they had not told me in the morning and they advised they did not know and to open a ticket...
I [read more...]