LightEdge review

This review cover a general impression of product features like reliability, support, data center, price & more. Brand #9544, listed since .

Most Recent Customer Reviews

-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
My only big complaint is about calling to make a payment. I call, and call, and call, and no one answers a damn phone! I can only try so many times. I'm not free to just call 24/7 until someone feels like answering. I love when they send me things in the mail about making a payment, yet when I call, they don't answer. Makes it kind of hard to make a payment!
-anonymous- (-no email-)
Time Hosted: 2 to 3 years
Global rating
Customer Relation
Control Panel
I experienced the same issues as the Oct 2009 review. Their helpdesk is staffed by several individuals that don't know their job and a couple that do. I have waited over a month for final resolution on some of my issues. Initial setup was a horror. Billing has been wrong from the beginning. I have been stuck with them for three years and they renewed my contract with no notice except terms in the initial contract so read your contract...


About LightEdge

Headquartered in Des Moines, Iowa, LightEdge Solutions is a leading provider of fully-managed network and business services, voice services and web hosting solutions for small and medium sized businesses in the Midwest and Southwest regions.

Dedicated to technology leadership and best-in-class service and support, LightEdge Solutions offers fully-managed network and business application services through their Service-on-Demand offering, allowing businesses to focus on their core business, gain competitive advantage and scale for growth.

LightEdge Solutions also has regional offices in Cedar Rapids; Moline, Illinois; Kansas City; Minneapolis; Omaha; and Scottsdale.

Who we are
LightEdge Solutions is a hosted service provider focused on the needs of small and medium sized businesses. Our objective is to empower your company's IT department to run more efficiently and more purposefully by providing access to an enterprise-grade hosted environment that is monitored 24x7 and maintained by certified systems engineers. Through our dynamic and scalable network, we can provide the facilities, the network and expert staffing that can infuse strength and stability into your company's critical IT systems.

What we do
Based on a relatively new trend that is growing quickly in the small and medium-sized business markets, LightEdge provides an alternative for businesses that traditionally have purchased, maintained and then depreciated equipment related to IT functions. By leveraging the economies of scale inherent in the LightEdge network, your business is able to operate on redundant IT platforms designed on best practices used in Fortune 100 companies with little upfront capital and predictable monthly fees.

Why we're different
While there are many specialty providers that offer a small product niche, such as Microsoft Exchange, LightEdge is one of the very few that has the breadth of service to act as a truly single-source hosted services provider. We feel that your business communication and IT needs are better served by a vendor that is able to understand your business drivers and process from top to bottom and offer a fully integrated solution rather than assembling building blocks from multiple vendors.


As your business continues to grow, you are constantly faced with decisions regarding your network and IT infrastructure. When to put new hardware into service? How well your system will scale for unplanned growth? How to retain competent network administrators?

LightEdge Solutions can refocus your business by providing a valuable alternative - upsourced voice, data and IT. LightEdge sits in a unique position in the industry with scale-on-demand capabilities in data networking, IT hosting/management and hosted Voice-over-IP (VoIP) telephony. With LightEdge as a business partner you are assured of a Fortune-500 level IT experience without the initial capital expense and ongoing staffing expenses of a traditional network.

Leading analyst firms including Gartner and the Wall Street Journal believe that upsourced IT, often called utility computing, is one of the Top 10 technology trends.

We think that it just makes sense.

Data Services

LightEdge’s network is built for business and offers speed, reliability and full management to meet your business requirements today and in the future. Our on-demand data services include Wide Area Networking, Meshed IP WAN, LAN Monitoring, Managed Security, Remote Access Services and Business Internet. Our scalable, cost-effective solutions are backed by local sales and customer service 24 hours a day, seven days a week.

Meshed IP WAN
Managed Security
Remote Access Services
Business Internet

Network Analysis

Run a real-time check on your Internet Speed, Firewall, Latency and Packet Loss.

LightEdge Data Center

Engineered to be physically secure and highly available, the LightEdge Data Centers are enterprise-grade facilities, housing a state-of-the-art private network architecture with inherent redundancies and failovers. This network is SAS-70 compliant and highly monitored by our experienced staff to ensure exceptional service levels for the businesses that rely on our services.

Physical Security

Redundant logs for all entry and exit activities
Physically secure with keypad authorization
Mantrap security doors require primary door to be sealed before secondary door is opened
Biometric authentication and keypad authorization required to gain access to Data Center
Biometrics and Codes granted to authorized personnel only
Video monitoring
Collocated equipment is housed in secure racks, locking both from the front and back
LightEdge equipment housed in locked cage environment
24/7/365 monitoring

Electronic Security

Entire network monitored 24/7/365 by certified engineers
Intrusion detection for all network connections

Environmental Controls

Redundant air handling monitor and regulate air temperature, humidity and airflow
Optimized environment for computer components
HFC-125 Fire Protection
Primary non-ozone depleting agent absorbs heat energy to prevent spread and extinguish fire
Secondary dry water pipe system to minimize fire damage


Data Center placement on multiple power grids
Uninterruptible Power Supply (UPS) maintains continuous power for short-term outages
Surge Suppression protects sensitive equipment from surges, voltage spikes and frequency variations
Diesel generator availability for long-term power outages

Related links

  • About | LightEdge Solutions - LightEdge is a cloud service provider & consulting company focused on the needs of small and medium-sized businesses with critical IT requirements.
  • Cloud Computing | LightEdge Solutions - LightEdge off ers a choice of public, private & hybrid cloud solutions to meet the unique challenges of your application workloads. Facebook Cover
Website research for LightEdge on October 27, 2008 by WebHostingTop


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LightEdge Launches Unified Communications - Hosted voice, data and IT over IP provider LightEdge ( has fully integrated BroadSoft's ( hosted business voice with Microsoft's ( communications and collaboration software, creating a hosted unified communications service, offering voice, email, instant messaging and calendaring on a single platform.
According to LightEdge's Tuesday announcement, hosted unified communications is part of the "LightEdge Connected Office" product suite, designed to help SMBs more easily and cost-effectively obtain unified communications as a hosted service. LightEdge Connected Office suite also includes Microsoft Exchange Server 2007 for hosted email, BroadSoft's BroadWorks Hosted PBX VoIP, Office Communications Server 2007 for instant messaging and presence, Microsoft Office Live Meeting and Microsoft Windows SharePoint Services 3.0. The solution can be purchased incrementally or as an entire integrated bundle to support a business' email, ... [search all news]

Social Networks
About: LightEdge Solutions offers dynamic end-to-end network, colocation and IT cloud solutions, providing businesses with reliable access to Fortune 100-level infrastructure that quickly adapts and scales to meet changing business requirements. LightEdge, which is owned by The Anschutz Corporation, was founded in 1996 and is headquartered in Des Moines, Iowa. LightEdge serves both Midwestern and national companies from its five regional office locations with scalable and customized IT solutions that leverage a fully redundant network backbone and a team of experienced engineers. For more information, visit
LightEdge Solutions account is having 1115 followers on LinkedIn and 51-200 employees.
About: LightEdge is an enterprise-grade cloud service provider and consulting company focused on the needs of small and medium businesses with sophisticated, critical IT requirements. Our objective is to deliver clients a broad range of product and service offerings including comprehensive hosted and/or premise-based solutions. LightEdge services are backed by industry-leading security, end-to-end customer care, and data centers and NOC that is monitored 24/7/365 by best-of-breed engineers who are certified in a wide range of systems and technologies. Our full service approach delivers the infrastructure, network and expertise that provides you with peace of mind.
LightEdge Solutions account is having 29 followers and 232 plus one count.. See recent Google+ Posts: GPlus Icon
- LightEdge is hiring a Technical Support Specialist in Altoona! Check out the details of the position here: Technical Support Specialist | LightEdge
- The home of our Kansas City Data Center, SubTropolis, has made Thrillist's "Best designed underground spaces in America" list! #Kansascity The Best Designed Underground Spaces in America

LightEdge Blog See recent blogs summary posts:
- KCnext Winter Networking Event – December 16th, 2015 - LightEdge is excited to be sponsoring KCnext's Winter Networking Event on December 16th! Celebrate tech in 2015 at KCnext's Winter Networking Event. Sip beer from Cinder Block Brewery, enjoy light app
- Cisco On The Road – KC – December 2, 2015 - LightEdge is excited to be sponsoring the Cisco on the Road event on December 2nd, in Overland Park, KS! Cisco on the Road is the premier education and training event throughout the Americas! Cisco ...
- Are you confident in your ability to restore? - Last week LightEdge announced that it has launched Cloud Data Protection! Learn more about this exciting new offering from one of LightEdge's System Architects, Troy Hiatt, in the blog post below. Hey

ReviewsCustomer Ratings

The quick stats of LightEdge profile shows a note average of 2.3 out of 10, counting 3 opinions. (few listed on the top of the page)
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-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
Customer Relation
Control Panel
Customer service is horrible. Hold time when you do have a problem is horrible. Billing department has no clue about anything. Trying to cancel their service is ridiculous. They make you fill out all sorts of information just to cancel. They held our e-mail accounts in their system for 2 months after we quit meaning we could not receive any e-mail from clients who also use their service. I am so frustrated imagining that clients have been e-mailing us and we have no idea. Worse yet, is the possibility of lost business from not receiving e-mail from prospects. This company is now too large. I miss Netexpress when you could call locally and have a person handle your account. They seem to not care about their customers. I am so happy that I have quit and found a provider for a third of the cost.
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