krystal.co.uk review3 user reviews, 0 support responses, 0 testimonials, 12 products, 0 promotions, 4 social accounts, 12151 domains, 1960 hosted, Alexa #103803, listed 2008 (#6305)
Most Recent Customer Reviews
Krystal Hosting offer hosting packages at unbelievably low prices. Their customer service is second to none and will often answer questions out of hours.
It is very easy to migrate (both up and down) between their hosting packages.
I recommend all of my customers use Krystal Hosting for their websites.
About Krystal.co.ukUK Web Hosting that's Affordable, Reliable & Personal
Krystal was founded in Torquay in 2001 with the aim to do hosting differently. We had experienced the levels of support and customer service of many different hosting companies, and decided we could do it better. So we did! 7 years on we continue with the same ethos that we started with, and our business is growing steadily. We now own our own network and all of our own hardware all based in the UK in an ultra secure datacentre outside of the M25. The future looks bright for Krystal, with our new custom website billing and management software in the pipeline - managing your hosting and domains will never have been easier!
Like a crystal, we're transparent. What you see is what you get; reliable, friendly, honest UK hosting from a team of people who genuinely care.
We're based in England. We're accessible. We're approachable. Our team of English speaking technical experts provide support via ticket & telephone.
We're nice to work with. No sharks. No heavy sales. In fact, we don't even have salesmen! And our servers are secured in an ex-MOD bunker
The Krystal Difference
* Honest Ask us which plan you should take and you'll be told to start as small as possible (as you can upgrade later without penalty and save yourself the money now.) If we make a mistake we'll admit to it and do our best to correct it. That's fair.
* Stable 100% privately owned company incorporated in England and Wales (OC304199). Established over 7 years ago we're a cash positive company that grew out of the dot com bubble collapse and has weathered a recession. We're here for the long run.
* Reliable All critical systems such as power, cooling, connectivity and data storage are designed with maximum reliability in mind. We can tolerate failures seamlessly and have spares on site for rapid replacement of hardware failures. We strive for 100% uptime but should we ever fail to hit 99.9% uptime we'll refund that month. You can rely on Krystal.
* Secure We operate out of an ex-MOD Bunker Datacentre 25 metres underground, offer SSL encryption for all private communications between you and our servers and provide both a hardware AND software firewall for free. If you place a request or ring in we'll authenticate you against a challenge phrase you create. That's piece of mind.
* Personal We've been offering UK phone support since 2003 and we've no plans on off-shoring it to a frustrating foreign call centre that doesn't speak your language. Our support staff have names and we've built up lasting relationships with clients over the years.
* Experienced We were established in 2002 and having been up and running for the best part of 7 years, we've learnt a thing or two about how best to run a hosting company. When you choose Krystal you benefit from and can leverage that experience.
* Organic Nearly all of our new business comes from word of mouth, which is a testament to our excellent service. Just read some of our Client Testimonials. We plough our profits back into the company improving the network and services we can offer you, the client.
* Affordable For as little as 7 pence per day, you can have a lighting fast UK based cPanel Hosting plan that comes with Automatic Backups, Email & Webmail, PHP & MySQL and a Website Builder among others and UK phone support. Yes, that was 7 pence per day!
* Ethical We don't charge you if you want to leave. Nor do we charge you to move your domain name away. We believe in earning your custom through excellence, not because it's even more painful to leave than to stay! Furthermore, if you decide to try us and you're not happy in the first 30 days for whatever reason we'll refund your hosting fees, no questions asked.
* Charitable We offer Free Charity Hosting to any UK registered charities. We also financially support some charities with donations and give our time to help raise awareness/fund raise. So some of the money you place with us goes towards helping others, so now you can purchase your hosting and know you've done your good deed for the day too!
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I can't recommend them enough.
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