KnownSRV review

This review cover a general impression of knownsrv.com product features like reliability, support, data center, price & more. Brand #15657, listed since .

Most Recent Customer Reviews

-anonymous- (-hidden-)
Time Hosted: 1 to 2 years
Global rating
I have used their VPS V4 plan for 18months now and have had no issues with downtime or performance other than one occasion where there was a DDOS attack. Their support is efficient and fast when needed.
I think their prices are fair for what you get and would recommend them to anyone looking for a European host.
-anonymous- (only-hell@h...)
Time Hosted: 2 to 3 years
Global rating
I have been using KnownSRV services for almost 3 years already and I have been from shared hosting to multiple dedicated servers.

They supported me during my growth and helped wherever they could. The network and hardware they use is top-notch, no much issues there.

The support is very friendly and knowledgable but could be a bit faster sometimes. I have never had to wait for critical tickets though. Those are always fast.

All in all it's best provider I have had so far and I will still rate them as 10.
-anonymous- (-hidden-)
Time Hosted: 1 to 3 months
Global rating
The worst hosting ever.
This kruno just want your money.
Never buy KnownSrv services.
I bought the VPS-2 package for 30$, the site worked well and fast in the beginning but suddenly, randomly it became very very very slow (like 40 secs for loading the homepage).
I asked for help and the support was terrible, they also claim that the problem is with your system, and they suggest you to "Upgrade" you VPS.
When you upgrade your vps and pay them more $$$ guess what? you server is becoming slow again (randomly).

Never buy service from KnownSRV They are (Or maybe just Kruno a high school boy) bunch of lairs.

Be careful.

Regards.
MORE REVIEWS

Overview

About KnownSRV

KnownSRV Solutions - Secure, Quality, and Fast Hosting Solutions: Here at KnownSRV, we don't work like most other companies do, we strive to provide you with fully managed hosting solutions with a full 7 day money back guarantee. We hope you will consider buying from us! Great pricing - We may not be the cheapest, but our prices are extremely reasonable, just remember that quality comes at a price, and we provide it at affordable prices. Security/Efficiency - Problems can occur at any time, some of which cannot be helped, but we here at KnownSRV have systems in place to detect the most common problems before they even occur, and put that together with our highly dedicated experienced staff and we are able to provide secure, efficient services. Dedication to our customers - We value every one of our customers, without customers we wouldn't have a successful business like we do today, which is why we provide our full dedication and focus towards our customers, to ensure that they are taken care of and are given the best service possible. Included with all services... - Professional Management - Top Quality Hardware - Fast & Stable Network - Secure Servers - No Hidden Fees or Costs - Privacy Assured - 99.9% Uptime Guarantee - Competitive Pricing

knownsrv.com Screenshot
Website research for KnownSRV on August 3, 2010 by WebHostingTop

Promotions

No website coupons announced! Looking to get a great webhosting deal using vouchers ? Checkout our current web hosting coupons list!
If you manage this brand, you must be logged in to update your promotions!

Add your promo code

Promotion:
Provide the start date
and end date if the promotions expires!
Your email
(will not be displayed)
How much is 2+2 ? Respond with 4
 

Plans

There are no products or services listed yet! To add any hosting plans, you have to login into your account!

Contact information is managed by knownsrv.com representatives robert@knownsrv.com , suprsrv@yahoo.com [login] Claim this businessCreate a free account to manage knownsrv.com listing!

Web stats

Targeting: Netherlands, United States

Customer Testimonials

There are no customer testimonials listed yet. You can be the first one to add your testimonial here.

Add your own testimonial

This form is used exclusively for positive feedback, for a regular review click here

Your Name
Email(will be obfuscated)
One Hosted domain name with this company
Testimonial
(HTML tags are NOT allowed!)
Minim 100 characters!
How much is 2+2 ? Respond with 4
 

Social Networks

https://www.linkedin.com/company/knownsrv
About: KnownSRV Solutions is an industry-leading, privately held, profitable web hosting company. Since 2009, our company has provided businesses worldwide with reliable, professional-class network environments to host websites, email, business applications, and other rich content. We are a friendly, accessible group of professionals and business developers focused on the continued financial success of our company while adding value and quality to the services we provide.Here at KnownSRV we have a dedicated team of people that are here to make your experience go as smooth as possible. We are a friendly, accessible group of support professionals and business developers focused on the continued financial success of our company while adding value to the services we provide.We value every single one of our customers. Without customers we wouldn't have a successful business like we do today, which is why we provide our full dedication and focus towards our customers, to ensure that they are taken care of and are given the best service possible.
KnownSRV (est. 2009) is a Privately Held entity having 4 followers on LinkedIn and 2-10 employees, industry Telecommunications.
No official account on Google+ yet!
No official Blog yet!

ReviewsCustomer Ratings

The quick stats of KnownSRV profile shows a note average of 5.3 out of 10, counting 20 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login

Add your own review [Toggle to basic/advance form]

Required info

Overall Rating
Time Hosted
Features
Price / Cost
Customer Relation
Control Panel
Your Social URL, Name or Usernameeg. https://twitter.com/YOURID or https://facebook.com/YOURID or https://plus.google.com/+YOURID
Your Email Or login and come back to this page
Customer identification(Not public visible. eg Customer=1120 or Account=2121 or Order ID=511AAS3)
Your hosted domaineg. mysite.net. If you have multiple domains, mention at least one!
Summary of your posteg. knownsrv.com is best!
Your review HTML tags are NOT allowed! MINIM 100 characters!
Provide as much information as possible in your review! Too less information may be counted as not relevant and not approved!
(please specify which plan you used)
How much is 2+2 ? Respond with 4
 
-hidden- (-hidden-)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
KnownSRV.com are rubbish!
Prices are decent, but that's about all they have going for 'em.

The customer support is absolutely, 100% atrocious. You ask a few minuscule questions to in the live chat system, and Kruno, the guy who runs the hosting service, responds with the most condescending responses ever.

Never in my life have I experienced such appalling customer service. I have since cancelled my packages with KnownSRV and I'm moving onwards and upwards!

I would recommend looking elsewhere for your hosting.
-hidden- (-hidden-)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
switching
after 1 year i decided to leave this provider, it's customer service is the badest and latest months they experience great issues, i was happy with their service on start but from now and so i am switching, i had not too much downtimes and service was good in start but anymore it is not like this.
Munif Nazari (-hidden-)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
very bad and not real
On start i was using this provider it was good after the problems has happened with downtimes i contacted them and they never helped me, they told me it is my issue, they told me that i will be good with DMCA requests but in fact they not ignore it they do this to attract you. Bye for now!
-hidden- (-hidden-)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
downtime
very bad with too much downtimes support very slow.. never again again with you.. he not makes any refund if you ask him and you need to open a paypal claim online..
Loe (michael.loe@g...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
very bad
very bad provider, he claimed that he provides dmca ignore he not even do that not offshore not nothing, a douch bag that wants money with lot of downtime and only one person working on this provider not again
jodancer27 (jodancer27@h...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
Fast with excellent support
On my 4th month with a dedicated server with KnownSRV and have nothing but good words from the start. They moved my accounts over from my previous host and the server is fast no downtime and the support is excellent. If things stay this way I plan to be with them for a looong time. I had previously been with HG for years but due to problems after the takeover and so many outrages I had to move. And I made a good move!
I
Oleg (office@f...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
knownsrv.com bad hosting
Hello members i want share with you my experience with Knownsrv.com
This hosting company all that want is to get your money and that is it.
Ok let me relate you what is happened

I have a mybb forum wit few members as is on beginning so the traffic is not high (except the 2-3 hour when i use jinglink)

The issues are not related with the jinglink as the issues happen when i don't use this

In the first days all was great then i noticed so many 522 from cloudflare .The site get down for 1-2 minutes then come back and from then every 1-2 hours the story repeat

So as normally was i submitted a ticket but the answer was absolutely astonishing
You must upgrade to a VPS this was all the words used in reply

But the resources i use according to cPanel is not getting even 10% so why should upgrade?

I removed cloudflare but surprise the site still get downtimes

I canceled my service an requested for refund but surprise again as is pasted more than 7 days they will [read more...]
Denis (denispatko@y...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
KnownSRV is the best company I have ever dealt with.
So yeah, it's been more than year. I started with 0 visitors and shared hosting at KnownSRV, then moved to a VPS and after a year I ended up on a dedicated server due to massive growth of my site. KnownSRV staff are very helpful, servers and network are rapidly fast. I never had to look back - KnownSRV is the best company I have ever dealt with, Im looking forward to dealing with them for a lot of years to come.

Thanks KnownSRV!
-anonymous- (-no email-)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
It's terrble shared hosting! My site has only 1 visitor but pages of my site generate more then 5-10 seconds! And support says every time than they have no troubles on their side! I think they are schoolchilds
Johnygood (John@h...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
Knownsrv good at first but after many problems
at begin was good, but after problems, i had one other account while i was in holiday (didnt get internet those days) they destroyed everything without any backup, you could think if you have customer that pay every bill in time, suddenly in summertime is late few days, perhaps there is a reason for it, but no, no backups on their servers my 1 years work down the drain right there...my main website, started having everyday downtime and then suddenly 2 moves without asking from me if i want to move...suddenly this move, not very cool and downtime again 2-3 days and then i had enough and moved out to better hosting.
John,

I'm Kruno from KnownSRV. If you contacted us we would have saved your data. If you don't pay your bill your account gets suspended after 7 days, and terminated after 14 day by our system. It's more than enough time to contact us if you want to renew your service or get your backups. It's a common industry practice and I'm sorry for any inconvenience this may have caused you.

There was no server migrations. First time we upgraded RAM and added SSD drive for MySQL databases to our shared hosting server. A few months after we upgraded the whole server to E3-1230, 16GB DDR3 RAM, 4x SAS 15k RPM drives in h/w RAID10(with BBU). It caused a few mintes of downtime which was announced at our client area. Our uptime still as over 99.9% that month just like we guarantee.

Thanks
Kind Regards

Marketing representative (suprsrv@yahoo.com, ).
David (david_2glovacki@n...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
KnownSRV is the best
I didnt see a single downtime on my VPS. Its running lovely as always and I really like it. Its the best VPS I have ever had, i/o performances are unbeatable. Gotta love SAS 15k RPM drives :D

[root@web ~]# dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
16384+0 records in
16384+0 records out
1073741824 bytes (1.1 GB) copied, 8.50518 seconds, 126 MB/s
Fred (mayhem9229@s...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
Not dependable
I've been with knownsrv for about 8 months. Lately their service as gone down. My website has been up and down the past few weeks. If you a need reliable web host look elsewhere. I'll be ditching knownsrv shortly.
tom (bigpuny2k@g...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
I signed up for shared hosting with KnownSRV a few days ago, after i had to move host.
With me being fairly new to all this, i opened a support ticket & asked if they would help me with the move.
They were great, they answered all my questions fast & provided all the help i needed to move servers.

With my site being quite big & a lot of members online, i could see the site was faster than my previous host (Hostgator), but i wanted to upgrade two a VPS server. They built me a custom VPS server for a great price & took care of the whole setting up the server & site for me. All i had to do was add & update my nameservers...

Thanks a lot guys for making the move Very easy!
Klaus Eigenbauer (germankino@h...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
Knownsrv is best host firm in market.. their products are really amazing.. Price is very low. Related to the this price, all features are like free..
The best thing, thats the security of Knownsrv's servers...
Marko (marko@s...)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
When i first went to their site i saw woow good prices and service, and then i got sponsored hosting from them i meant wow what a nice guys they are super... but when i first loged in my cpanel i saw that it's a COPY OF CPANEL!

Then every day fer about 15-20 minutes my site wasn't working etc.. and till yesterday my site won't work even their hompage isn't working. so much about professional hosting etc.
Marko, My name is Robert and I work for KnownSRV. First off, there was a downtime due to the file system got corrupted and it took us a while to get KVM and sec HDD with clean CentOS setup to we can FSCK the old drive and retrieve the data. The datacenter had nobody on-site on weekends, when it happened so that's why it took us longed than expected. I'm not sure what you think by a "COPY OF CPANEL"? We are NOT using a NULLED cPanel and it can be verified easily(btw, does it even exist?) Did you mean at trial version? You know, it makes a BIG difference. I find it hard to believe as this comes from someone(marko@sfera-hosting.in -> http://www.whmcs.com/members/verifydomain.php) who uses a NULLED COPY of WHMcs to sell/give hosting account from his InfoIT.hr WHM reseller account. I would give you a refund but you were hosted with us free of charge so... Thanks Kind Regards
Marketing representative (robert@knownsrv.com, ).
Michael (admin@p...)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
I would like to recommend KnownSRV.com Hosting Solutions to everyone. I have never seen a faster hosting, they helped me setting my site up, importing backups and everything.

I know their prices are not the cheapest but I like the service that comes with prices. Hell, I will pay a buck more rather than getting random issue and downtime once in a while.

I must mention my site used to get hacked a lot but since I moved to KnownSRV it stopped. It seems their custom firewalls stopped the attacks. It makes me very happy.

Thanks thanks thanks KnownSRV, you guys are the best.
Omar (mp3dl@h...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
Ordered, and i have never seen the sites loading so fast and server is really secured... Verry nice! One of the smartest guys on warez scene when It's about security.
These KnownSRV customer review(s) and ranks are the subjective opinion of our visitors and not of whtop.com staff.
Trademarks, logos & names are properties of their respective owners and protected by law.