This review cover a general impression of knownsrv.com product features like reliability, support, data center, price & more. Brand #15657, listed since .
Most Recent Customer Reviews
I think their prices are fair for what you get and would recommend them to anyone looking for a European host.
They supported me during my growth and helped wherever they could. The network and hardware they use is top-notch, no much issues there.
The support is very friendly and knowledgable but could be a bit faster sometimes. I have never had to wait for critical tickets though. Those are always fast.
All in all it's best provider I have had so far and I will still rate them as 10.
This kruno just want your money.
Never buy KnownSrv services.
I bought the VPS-2 package for 30$, the site worked well and fast in the beginning but suddenly, randomly it became very very very slow (like 40 secs for loading the homepage).
I asked for help and the support was terrible, they also claim that the problem is with your system, and they suggest you to "Upgrade" you VPS.
When you upgrade your vps and pay them more $$$ guess what? you server is becoming slow again (randomly).
Never buy service from KnownSRV They are (Or maybe just Kruno a high school boy) bunch of lairs.
About KnownSRVKnownSRV Solutions - Secure, Quality, and Fast Hosting Solutions: Here at KnownSRV, we don't work like most other companies do, we strive to provide you with fully managed hosting solutions with a full 7 day money back guarantee. We hope you will consider buying from us! Great pricing - We may not be the cheapest, but our prices are extremely reasonable, just remember that quality comes at a price, and we provide it at affordable prices. Security/Efficiency - Problems can occur at any time, some of which cannot be helped, but we here at KnownSRV have systems in place to detect the most common problems before they even occur, and put that together with our highly dedicated experienced staff and we are able to provide secure, efficient services. Dedication to our customers - We value every one of our customers, without customers we wouldn't have a successful business like we do today, which is why we provide our full dedication and focus towards our customers, to ensure that they are taken care of and are given the best service possible. Included with all services... - Professional Management - Top Quality Hardware - Fast & Stable Network - Secure Servers - No Hidden Fees or Costs - Privacy Assured - 99.9% Uptime Guarantee - Competitive Pricing
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Prices are decent, but that's about all they have going for 'em.
The customer support is absolutely, 100% atrocious. You ask a few minuscule questions to in the live chat system, and Kruno, the guy who runs the hosting service, responds with the most condescending responses ever.
Never in my life have I experienced such appalling customer service. I have since cancelled my packages with KnownSRV and I'm moving onwards and upwards!
I would recommend looking elsewhere for your hosting.
after 1 year i decided to leave this provider, it's customer service is the badest and latest months they experience great issues, i was happy with their service on start but from now and so i am switching, i had not too much downtimes and service was good in start but anymore it is not like this.
On start i was using this provider it was good after the problems has happened with downtimes i contacted them and they never helped me, they told me it is my issue, they told me that i will be good with DMCA requests but in fact they not ignore it they do this to attract you. Bye for now!
very bad with too much downtimes support very slow.. never again again with you.. he not makes any refund if you ask him and you need to open a paypal claim online..
very bad provider, he claimed that he provides dmca ignore he not even do that not offshore not nothing, a douch bag that wants money with lot of downtime and only one person working on this provider not again
On my 4th month with a dedicated server with KnownSRV and have nothing but good words from the start. They moved my accounts over from my previous host and the server is fast no downtime and the support is excellent. If things stay this way I plan to be with them for a looong time. I had previously been with HG for years but due to problems after the takeover and so many outrages I had to move. And I made a good move!
Hello members i want share with you my experience with Knownsrv.com
This hosting company all that want is to get your money and that is it.
Ok let me relate you what is happened
I have a mybb forum wit few members as is on beginning so the traffic is not high (except the 2-3 hour when i use jinglink)
The issues are not related with the jinglink as the issues happen when i don't use this
In the first days all was great then i noticed so many 522 from cloudflare .The site get down for 1-2 minutes then come back and from then every 1-2 hours the story repeat
So as normally was i submitted a ticket but the answer was absolutely astonishing
You must upgrade to a VPS this was all the words used in reply
But the resources i use according to cPanel is not getting even 10% so why should upgrade?
I removed cloudflare but surprise the site still get downtimes
I canceled my service an requested for refund but surprise again as is pasted more than 7 days they will [read more...]
So yeah, it's been more than year. I started with 0 visitors and shared hosting at KnownSRV, then moved to a VPS and after a year I ended up on a dedicated server due to massive growth of my site. KnownSRV staff are very helpful, servers and network are rapidly fast. I never had to look back - KnownSRV is the best company I have ever dealt with, Im looking forward to dealing with them for a lot of years to come.
at begin was good, but after problems, i had one other account while i was in holiday (didnt get internet those days) they destroyed everything without any backup, you could think if you have customer that pay every bill in time, suddenly in summertime is late few days, perhaps there is a reason for it, but no, no backups on their servers my 1 years work down the drain right there...my main website, started having everyday downtime and then suddenly 2 moves without asking from me if i want to move...suddenly this move, not very cool and downtime again 2-3 days and then i had enough and moved out to better hosting.
I'm Kruno from KnownSRV. If you contacted us we would have saved your data. If you don't pay your bill your account gets suspended after 7 days, and terminated after 14 day by our system. It's more than enough time to contact us if you want to renew your service or get your backups. It's a common industry practice and I'm sorry for any inconvenience this may have caused you.
There was no server migrations. First time we upgraded RAM and added SSD drive for MySQL databases to our shared hosting server. A few months after we upgraded the whole server to E3-1230, 16GB DDR3 RAM, 4x SAS 15k RPM drives in h/w RAID10(with BBU). It caused a few mintes of downtime which was announced at our client area. Our uptime still as over 99.9% that month just like we guarantee.
Marketing representative (email@example.com, ).
I didnt see a single downtime on my VPS. Its running lovely as always and I really like it. Its the best VPS I have ever had, i/o performances are unbeatable. Gotta love SAS 15k RPM drives :D
[root@web ~]# dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
16384+0 records in
16384+0 records out
1073741824 bytes (1.1 GB) copied, 8.50518 seconds, 126 MB/s
I've been with knownsrv for about 8 months. Lately their service as gone down. My website has been up and down the past few weeks. If you a need reliable web host look elsewhere. I'll be ditching knownsrv shortly.
With me being fairly new to all this, i opened a support ticket & asked if they would help me with the move.
They were great, they answered all my questions fast & provided all the help i needed to move servers.
With my site being quite big & a lot of members online, i could see the site was faster than my previous host (Hostgator), but i wanted to upgrade two a VPS server. They built me a custom VPS server for a great price & took care of the whole setting up the server & site for me. All i had to do was add & update my nameservers...
Thanks a lot guys for making the move Very easy!
The best thing, thats the security of Knownsrv's servers...
Then every day fer about 15-20 minutes my site wasn't working etc.. and till yesterday my site won't work even their hompage isn't working. so much about professional hosting etc.
Marketing representative (firstname.lastname@example.org, ).
I know their prices are not the cheapest but I like the service that comes with prices. Hell, I will pay a buck more rather than getting random issue and downtime once in a while.
I must mention my site used to get hacked a lot but since I moved to KnownSRV it stopped. It seems their custom firewalls stopped the attacks. It makes me very happy.
Thanks thanks thanks KnownSRV, you guys are the best.
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