kiwiwebhost.co.nz review5 user reviews, 0 support responses, 0 testimonials, 3 products, 0 promotions, 0 social accounts, Alexa #8681125, listed 2005 (#1316)
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My use has changed over the years, and the 10 Mb limit now seems miserly. I have bought more, but will shortly move. because since iserve and then orcon took over, the informal friendliness and super-prompt responses have gone.
What I get now are repeated 'account suspended' notices, where the site is suspended, presumably because I haven't paid a bill. But a/ I am simply not getting the bills- possibly due to excesses of spam. I have always paid up any bills I do get. And b/ I'd expect a warning, or a friendly reminder, or at least a prompt response when I have been closed down. This no longer feels like a good service. It seems overpriced, and it's causing me grief!
Time to move on, I think.
I have had one ecommerce client on Kiwi Web host since 2006 now, and we have constantly been discussing moving the site to a more reliable and supported platform. However when things stabilize, the client tends to put the move on the back burner until the next problem.
I like to think I have alot of experience with various hosts in the 10 years I have been building websites, and the one word I would use to describe Kiwi Web Host is "amatuer". This word could be applied to both their technical infrastructure, and their customer support.
Here are a few issues experienced over the years to justify this:
1. Shared secure certificate FQD was changed one day without notifying customers. This caused all secure (checkout) pages to display 404 errors until we frantically adjusted the domain in site code.
2. We requested setting [read more...]
Been with these guys for a number of years with my website going down a few times but today their whole server crashed with no back up to keep me online. Over 16 hours later and it is still not functioning.
Lost a lot of customers and money as a result of this and do not trust them anymore to host my site. I have no email access and cannot respond to customers. Very very very frustrating.
These guys used to be helpful and offer a great service but they were bought out by iServe and things got worse then they were bought out by Orcon and now their service is abysmal.
Their prices are cheap but don't go with them if you want reliability.
About kiwiwebhost.co.nzThe Kiwi Web Hosting Company is a 100% New Zealand owned and operated company. The Kiwi Web Hosting Company initially operated under Genamics™,which was formed in January 1999 by Dr. Marcel Dinger as a scientific software development and information services firm. In response to an increasingly large part of the business being devoted to web design and hosting, The Kiwi Web Hosting Company was set up as an independent company to cater more specifically and effectively to this emerging market.
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|Web Site Title:||The Kiwi Web Hosting Company|
|Website Description:||The Kiwi Web Hosting Company ™, New Zealand. Professional, affordable, reliable and honest web hosting and ecommerce solutions for New Zealand.|
|Links to the site:||12|
|Details for http://www.kiwiwebhost.co.nz|
|Website DNS:||ns1.iserve.net.nz - 22.214.171.124 ( Wellington )|
ns2.iserve.net.nz - 126.96.36.199 ( Wellington )
MX::mx1.iserve.net.nz - 188.8.131.52 ( Wellington )
kiwiwebhost.co.nz - 184.108.40.206 ( Wellington )
|Server Software:||Apache/2.2.22 (Ubuntu)|PHP/5.3.10-1ubuntu3.25|
|IP Location Country/State/City:||New zealand / Wellington / Wellington - see top providers in Aotearoa|
|ISP Name / ISP URL:||iSERVE Limited / iserve.net.nz|
|Facebook Shared Count:||28|
|Linkedin Shared Count:||0|
|Google+ Shares Count:||0|
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For a not for profit organisation their pricing is good.
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