Just Host review214 user reviews, 7 support responses, 3 testimonials, 11 products, 0 promotions, 4 social accounts, 220412 domains, 204873 hosted, Alexa #18574, listed 2008 (#7295)
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I have been with JustHost for over 12 years. When I started the price was cheap and the services great. What originally cost me under $35 a year now cost me over $100 dollars. This year they started shutting down my site claiming there was malware on it. They would send me a list of files that were infected and not one would be infected. Even though they were not infected they would not put my site back up unless I deleted the files. Each time they told me I could prevent this by spending hundreds on site lock. I finally switched hosting companies 3 months ago. I now get my hosting again for under $35 a year and not have my site down for days at a time because of false malware reports.
Justhost.Com is a swindler they steal money from peoples,
yes just get payment from you and deactive your account a few hours later,
Do not buy from JustHost.com,
I like JustHost service. They expanded service and number of servers last year (I think).
I'll pay for another 4 years, for sure.
Editorial ReviewJust Host is part of Endurance International Group
Just Host were a first class shared hosting provider who offer free domains registration with each account, unlimited disk space, unlimited bandwidth, unlimited email accounts and the ability to host unlimited domains.
JustHost was acquired by EIG and since then, their services has changed. They still offer the same budget hosting with great guarantees (like Anytime Money Back Guarantee), but they also introduced Reseller hosting plans (Silver, Gold and Platinum).
Warning: JustHost do not allow websites that sell fraudulent goods! (read their TOS)
Just Host provides a reliable and secure hosting environment. Their 24/7 network monitoring ensures that any problem will be fixed immediately.
Each JustHost account utilizes the cPanel control panel interface, a popular user friendly control panel which makes it simple to manage your webhosting account. Functions include domain management, easy way to configure e-mail accounts, website stats, database administration and a lot more.
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Contact information is managed by justhost.com representatives sophy@j..., James Grierson - james@j..., info@e..., support@j... [login] | Last company update:
|Details for http://www.justhost.com|
|Website DNS:||ns4.p13.dynect.net => 188.8.131.52 ( Manchester ) / Dynamic Network Services Inc. - dyn.com|
ns2.p13.dynect.net => 184.108.40.206 ( Manchester ) / Dynamic Network Services Inc. - dyn.com
ns3.p13.dynect.net => 220.127.116.11 ( Manchester ) / Dynamic Network Services Inc. - dyn.com
ns1.p13.dynect.net => 18.104.22.168 ( Manchester ) / Dynamic Network Services Inc. - dyn.com
MX::alt4.aspmx.l.google.com => 22.214.171.124 ( Mountain View ) / Google LLC - google.com
MX::alt1.aspmx.l.google.com => 126.96.36.199 ( Sao Paulo ) / Google LLC - google.com
MX::aspmx.l.google.com => 188.8.131.52 ( Mountain View ) / Google LLC - google.com
MX::alt3.aspmx.l.google.com => 184.108.40.206 ( Mountain View ) / Google LLC - google.com
MX::alt2.aspmx.l.google.com => 220.127.116.11 ( Mountain View ) / Google LLC - google.com
|Website FIRST IP:||18.104.22.168|
|IP Location Country/State/City:||United states / Utah / Provo - see top providers in United States, Utah|
|ISP Name / ISP URL:||Unified Layer / unifiedlayer.com|
|Website Extra IPs: new||22.214.171.124 ( Dallas, Texas ) A Small Orange LLC - asmallorange.com|
126.96.36.199 ( Toronto, Ontario ) Ryan MacDonald - softlayer.com
188.8.131.52 ( Dallas, Texas ) Ryan MacDonald - softlayer.com
184.108.40.206 ( Houston, Texas ) Ryan MacDonald - softlayer.com
I also made a mistake during purchase and opened a ticket to let them know I was paying for two items that I didn't want. Response and refund was immediate.
Would I recommend justHost, definitely."
They can keep their hosting site, I am now with homestead and very happy with their service and web builder."
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Just Host are renown for offering affordable shared web hosting with superb uptime and support and they hope to carry this forward with their new reseller hosting plans. Sophy Gasson Just Host's Marketing Director said "Reseller hosting is the obvious move for any shared web host who has built up a name for themselves as a reliable host. People buying reseller services are very much in the know about web hosting and their success is in our hands they are relying on our infrastructure to provide a first class service to their customers. With this in mind we are confident that Just Host can become a major force ... [search all justhost.com news]
Official Twitter of Justhost Web Hosting. For service inquiries visit @justhostsupport or call 888-755-7585
Account started from September, 2012, having already 1120 tweets with 1887 followers and 81 friends. See recent tweets:
About: Justhost is dedicated to providing customers worldwide with a premium online presence. Justhost is committed to fast and reliable web hosting at an affordable price.
Justhost account is having 1220 likes, talking about them 3 peoples.. See recent facebook statuses:
About: Justhost is dedicated to providing their customers with the most reliable web hosting service possible. Fast, reliable, web hosting at an affordable price.
Justhost account is having 99 followers and 0 plus one count. See recent Google+ Posts:
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|(70 = 32.71%)|
|(6 = 2.8%)|
|(9 = 4.21%)|
|(11 = 5.14%)|
|(118 = 55.14%)|
I used JustHost web hosting service but decided to move my website to another hosting provider because the site went down from time to time and JustHost's support couldn't solve the problem. I assume it could be some routing related issue. Anyway, when I moved my website altaorhotel.ru to myidealhost.com provider the problem disappeared. So now I am totally satisifed and hope they will provide so great service in the future too.
Having paid for justhost.com to transfer my domain name to me - and then renewed the transfer a year later, we have discovered that justhost.com failed to register the domain name and it is now registered to another party who is setting up a website using the same brand name. That means three years' work setting up an ecommerce business is about to go down the drain. Justhost's response is 'oh, sorry, nothing we can do, we'll refund the domain name hosting fee'. That's outrageous.
This hosting company has a wonderful call centre, very polite people talking to you, very well trained but when you have a real problem, for example, your emails and website have been disconnected, taken off line because THEY made a mistake and have not told you about it, somehow, nobody can help you after hours. Sorry Madam, you're on the other side of the world so frankly, you'll have to wait until our offices in the US come back to work. And forget about trying to speak to a Manager, reponsible person... no can't do... Never mind your business won't be functioning for a day, we don't give a damn! Well, one thing is sure, Just host has just proven to me that they are really unprofessional and unreliable! My advice, go and find another web hosting provider!
Have been with them a few years and had a few problems which are usually fixed quickly. Lately all emails are getting returned with a message that just host has been blocked. I have to take a ticket , wait a few days and then they unblock it. In the last case its been four days, no one responds to your emails and cant get though on live chat. Have gone down the drain.
This JustHost hosting service was the worst I ever hired today!
To begin with, they take up more than a day to answer a ticket, and if you want a faster customer service you have to pay for it!
Their system is poorly installed, poorly configured and slow. I even had trouble with the server where my account was installed, it had a hard drive with serious badblocks for almost a week!
5 times suspended my account saying I had used up system resources permitted. IN NO ANY TIMES they made any advance warning that there was a problem. To complicate matters, the weak control panel of them do not have the option to observe the use of server resources (as there is in good hosting services) to see if there is something wrong.
Finally, on April 16 they canceled my account out of nowhere, without warning, saying it had extrapolated the memory usage on the server. Now ... the same sites and scripts were running on the server MORE THAN 3 MONTHS and there was no change! How can a sudden, the [read more...]
Technical team's ok.
uptime and speed are average at best
Outages happen from time to time.
Billing and Administrative teams are mostly dishonest and liars.
They lost me my domain and i had to use a domain a got from another web hosting company.
I kept sending emails to them.They either ignored them or answered with lies.
When time to renew registration with them comes, they will ask you for more than three times the amount of money you originally paid when you first registered with them.
I 've left them with no hesitation whatsoever.
Do yourself a favour and find a better web host.
Peter xxxxx: [7:57:19 PM] xxxxxxx.xxx is still down. Over 24 hours. ETR?
Jason: [7:58:59 PM] May I please have the last 4 characters of your cpanel password for verification purposes?
Peter xxxxxx: [8:01:46 PM] xxxxx
Jason: [8:02:09 PM] Thanks.
[8:03:13 PM] The server that your account is on has had to be restored. This can take several hours and is effecting your account and the others on the equipment. We apologize for the inconvenience and are trying to minimize downtime as much as possible.
Peter xxxxxx: [8:04:32 PM] Several hours? It has already taken over 24. I want you to restore my site from the daily backup that I pay for. Please do not tell me this is unnecessary. It is very necessary.
Jason: [8:06:02 PM] The entire server is being restored, and is effecting all of the accounts on it, unfortunately. There's no way to restore your account from backup, as the server hardware [read more...]
Just Host, Just don't use them! My full and frank review of Just Host and the problems and issues i have had with a domain renewal that subsequently removed my site from Google!
Made the mistake of signing for a membership approximately a month ago. Almost from the onset, experienced numerous performance related problems. Despite submission of more than half a dozen trouble tickets, never received any tangible resolution. Problems included connectivity to backend database, inability to access WordPress admin panel, etc. Without notification, Just Host suspended my account for utilization of system resources in excess of 10%, which is highly doubtful. Without attempting to determine if a Denial of Service (DoS) or other cause was to blame, they promptly suspended my account and posted a large banner stating such on both of my websites. While the technical support number is 24/7, quite often actual access to the system occurs from persons in the Ukraine! To those considering JustHost.com, strongly recommend looking elsewhere for a hosting provider.
Just Host is a fraud company. It is cheater. For one year I had been requesting for Cancellation of my services but they always cheated me. Now I have asked to give my Authorization Code and Registration Key so that I should register my Domain with some other good Company. For the last 6 hours they are totally doing unlawful things. To my astonishment they have sold my web site to other Company ENOM.COM who have placed it onsale.It a fraud case. I will take them to them court of Law.
I was with justhost.com for 3 years will have to leave them since almost every day i have downtime and i not happy.
cpanel is good but their service is unreliable!!
If you want good service do not use this company. Out of no where they have cancelled my account with no way to recover it, they said. I am at a loss. This is my busiest time of year for my business. You can not talk to anyone on the phone. Every time you get an email it is from a different person. This is the craziest thing I ever experienced. I am now looking for a company that cares!
use justhost shared hosting about 3month.it's really bad experienced. 50k files limited,told me I have to remove prohibited data within 24 hours or they will suspend my account.
Tickets response time more than 3 hours as usual.
I consider cancel account.
I would like their online IM customer service given the ability to handle ALL my questions. Every time I have tried to have an IM conversation, they tell me they can't help me and I either need to call in or post a support ticket. Completely useless.
Also, when I have attempted to follow up on a certain support ticket that got put "on hold" for some reason or another, they don't immediately read through the string, often repeating previous instructions, that, if they had read the previous posts they would not have wasted their time and mine.
And as an added note, I am an adept businessman, a proficient programmer and I know my way around interfaces and programs. My support requests were not out of naivety or inexperience.
While they are definitely better than two other services I've used (godaddy.com and totalchoicehosting), and their user interface is 100% better than both of those, JustHost.com has some room to improve.
This company should be avoided. It all looks good on the surface, but I have so many red flags....constant battles signing in because my password (which they addmitted many times was correct) kept gett
I am running 2 sites that just collect info on musical instruments and audio products, so there is nothing even remotely illegal or dishonest, I am not hosting anything, distributing or selling anything or partaking in any on-line jiggery-pokery so the reasons for the suspension are perplexing and since they are not answering my emails I guess I will never find out....
Stay away, anything else is better than a company that throws you out and refuses to tell you why or contact you in any way
When it came time to auto-renew my domain, they didn't renew my second domain that I had registered with them. They were synonym domains, so almost identical. It took 3 chat sessions, 1 call and 54 emails for them to get that right. I was told I was not being reasonable! Their support is developing nation call centre and English is obviously not a priority. When I called and demanded to speak to a supervisor I was told there aren't any that ever take calls.
I kept getting told by billing it was a technical issue and by the technicians (if you can call them that) that it was a billing issue. I ended up sending every email to both.
I asked for the domain to be released to me after the re-registration. Again, a ton of emails for them to understand which synonym domain I asked for before they finally provided the auth code.
Latest, is a [read more...]
SERVERS UNSECURE - STAY AWAY - WORST HOST EVER
I have several websites on multiple host, and I have never had any of my websites hacked until just host. With them a year hacked 7 times, almost once a month.
Website hacked constantly. It got to be so comical I had to wipe and reinstall my website almost every month.
If you are dumb enough to go with them or out for the challenge -
BACK UP YOUR SITE DAILY
DO NOT use Just Host for ANY mission critical sites. It will cost your business money!
JustHost dipped into my bank through PayPal although they had no invoice outstanding for Six months.
I asked them repeatedly what was the charge for; for over a week.
After no reply, PayPal suggested that they launch an investigation as perhaps my account was hacked.
I did so.
Suddenly, I get a refund from JustHost and my account was cancelled.
They are vindictive and unprofessional.
I've lost many emails throughout this mess and who know how many clients.
I rue the day I ever signed up.
I am in the process of moving to inmotion who has the best reviews on the web.
Any good reviews of Just'hoax', imo, are posted by parties who are in some way connected to this terrible host. "
I will never do business with them again!
After less than 48 hours, they suspended my account saying I was using up system resources and if I upgrade to a better plan they will refund the full amount.
This is a really big joke, JustHost seems to be a scam people, watch the hell out!
They first signed me up for a European reseller account (I'm American and my company and I live in the USA) for ~23/mo. EUR. That's over $30/mo. So after talking to customer service, billing, everyone for months and no one would adjust my rate. I just backed up, canceled and signed up for a new plan. Wonder why I had to do their job for them. Now I'm paying EXACTLY what I was bitching to get for months from them.
Also, they CLAIM to have 24/7 support via email phone, web. Call their 888-755-7575, and see [read more...]
This company is an absolute waste of money and time and i do not recomend it to anyone since you will regret it so much. I have had continuous problems with the websites displaying properly , the email adressess not working properly and once you register a domain YOU WONT BE ABLE TO TRANSFER IT FROM THEM as this is their way to keep customers stuck with them so they can scanvenge on you and drive you mad and insane.
If you do your research you will see that a loot of people agree with this statements and have experienced simmilar issues therefore please learn from other people's mistakes and do not use streamline.net to host your websites.
Useless. Do not waste you time! Its a bigger headache then its worth.
They do not answer their phones, I was on hold for a total of 1 1/2 hours. Strange that when I called using my husbands cell phone (they don't have that number on record) they answered right away, caller ID is so inconvenient, sometimes! Their chat is useless, each person promises to help but tries to sooth you into not cancelling your account. I was told at 9:00, PM, EST, on Sept.2, that an Administrator will email me the needed instructions within an hour.....@ 12.30, AM, EST, Sept 3, I am still waiting for that email.
After reading the reviews here, I am very concerned about the rest of my websites, and can't help but to look into cancelling my account with justhost. I have worked so hard on with my business, and this is the last thing I expected.
I paid also $239.88 for my hosting package on 04-23-10 charged to my credit card.
When I requested to cancel my account, I was told that I'll get my money back refunded in full, that's why I said I don't need the domain.
I got $239.88 refunded back to my credit card on 04-24-10 and never got the $9 back.
When I called by phone, they said the domain will be transferred after the 45 days of registration.
After 45 days the domain never got transferred and never got my money back.
After two days of trying to get support, I emailed their billing department to cancel my service. I was assured I would be refunded within 7 to 10 days. I then went back into their site and formally canceled my account. That was July 26, 2010. Today is August 15 and I am still waiting.
I have emailed JustHost four different times since July 26. Each time, they responded back to me by reassuring me that they were looking into the matter and I would be refunded promptly. Today I received an email from JustHost stating that I have never fully canceled my [read more...]
When you visit their site for pricing information, you are shown the first set of prices. If you choose not to sign up with them, when you try to leave their website, you get a pop up message that offers you 20% discount. If you click no to their offer and you wish to still navigate away from their site, then a second pop up comes up with a 50% discount offer. The reason I am telling you this is because they could had very easily just given you their best price but they want to see if they can get you for the first price. Kind of like a Car Dealership approach. More importantly, it shows the kind of company they are.
Recently I had a distasteful experience dealing with them. After using their services for a few months, my renewal came up. They sent me an invoice that reflected [read more...]
Imagine my shock when without authorization, Mr. Bryan's JustHost deducted €131.75 from my Credit Card. You may not be aware that those folk retain your Credit Card details without your permission. Is there no Data Protection law in UK?
Imagine my even greater shock when i still find,4 months later, that I cannot get these folk to refund this money.
All I can get in response to my requests is machine generated spam, attempts to sell me other JustHost products, encouragement to re-consider my decision to cancel. Their LOGON doesn't work - even though I have repeatedly been sent current logon details.
Is my only choice now to contact the Police at Brooke Bryan's address of :
Brooks Bryan, JustHost Owner,
Unit A2, Segensworth Business Centre
Fareham, PO15 5RQ
I have of course immediately cancelled my Credit [read more...]
I refused their offer and thought it was funny to be chosen as a very good website and then to be charged for 'winning' favoured website of the month/year.
Then they suspended my account because it recieved too many visitors/used too much cpu/wordpress needed optimising! They then offered me another website host who would charge nearly 100 times the cost and just so happen to be owned by - just host.com!
After much argument the unsuspended my account and then suspended it again claiming that I used too much CPU but this time they wanted me away with half my money, minus more money for domain purchase (which was brought by me from Yahoo) and loads of aggreviation.
They are truly a criminal organisation and I still want my money and have complained to the Office of Fair [read more...]
I asked for a cancellation within less then an hours since subscribing for a package and I know they can cancel domain registration request - if they want.
Normal and honest hosting company would put something like Free Domain* (with asterisk) and explain how it works. But they put it into T&C which 99% of people don't read.
The hosting company that does everything to get people sign up, but does not show all the possible cost is a treachery company that nobody should deal with.
JustHost.com , THE WORLD NO.1 WEB HOSTING !!!!
Just Host servers are not in the UK. They are in Chicago.
My site was hijacked by a dodgy company based where? You guessed it, in Chicago. What are the chances that my site would suffer domain name abuse by a company apparently only two miles from the servers Just Host uses. Out of the entire world and the entire internet community how can it be that a dodgy company based in the same area that Just Hosts servers are based would attack my site?
This suggests either a statistically astronomically unlikely coincidence or some form of collusion with the Just Host server providers Singlehop (who do not answer my emails about the abuse, which is in itself highly dodgy) and the nameserver providers of the dodgy domain - a company called midphase.
Just Host 'support' staff were very cheeky and seemed totally unconcerned about the domain abuse I suffered as a result of using their services or the hijacking of my entire site. [read more...]
in my 10 years, this is the first time I've heard this. that too on a system in QA and hardly 2MB data
Support just sucks, slow as a hell.
It's cheap but it doesn't worth to buy.
look for better hosting provider.
If you have more than 50000 inodes your account will be suspended.
(Inodes means files, email, whatever. Problem is that the system is creating by himself all this bulk.
You think you have 20-30 of pages and instead your home folder is full of bulk and unnecessary files)
You may not send more than 500 emails per hour (using ,of course, a script)
If you violate this rule then they'll be forced to suspend your account.
So, for a serious hoster I advise you to look elsewhere.
The customer support is OK, but this doesn’t help you in these situations.
"can I get a confirmation of what is being canceled before proceeding"
I receive back from you:
"Your account is now cancelled" from you!
I wanted a confirmation of what was going to be canceled because I knew you guys would screw this up, this is now the second time you have done this to me. Did you even read the first email where I stated:
Hello, I wish to cancel and get a refund for the remainder of my term, the account details are below:
Standard Plan 20% OFF $ 59.40 0.00
Standard Plan 20% OFF
Service ID: 44xxxx
Domain Registration $ 0.00 0.00
Service ID: 44xxxx
Totals $ 59.40 0.00
Invoice ID 15xxxx-1427xxxx
Generated On xxx/xx/20xx
Amount $ 59.40
Amount Outstanding $ 0.00
Payment Type: Auth-only Charge
Payment Status: Charge Successful
Gateway Response: [read more...]
If you have domains hosted through justhost, move them now!
No one answers phone, emails either.
JustHost writes: ‘We are very sorry for the inconveniences you had. We'll try to avoid such situations in future. It was a mistake from our side, but I can confirm such thing won't happen again. Please take our apologies. Thank you Kind regards, Alex Cooper Just Host’.
Putting aside my curiosity about the poor syntax, word choice, and punctuation in the message above, which doesn’t inspire a great deal of confidence in the company, I decided to see if JustHost was as good as its word. After a subsequent telephone call, waiting 18 minutes and still not answered, I hung up; such things will obviously happen again with JustHost.
This post, and my previous post, I’ve added to other forums, with the recommendation that people email email@example.com with polite but strong complaint… it doesn’t take a minute; JustHost might get the [read more...]
I think I'll try BlueHost... keep well away from these cowboys at JustHost.
Most of my problems are answered very quickly. There was only one time I can remember in which the site was down. It was up and running again in a day, and never happened again.
All in all, I have to give JUSTHOST a perfect five-stars rating for their surpassed reliability, stability, performance, and excellent customer support. The prices are just right too.
Absolutely the worst web host I've experienced in 15 years of web design... They do NOT deserve to be in business !!!
I do NOT ever take on something so personal (and go public), as the recent incredibly bad experience I had with a UK web host.But, I'm not sure if it is the current state of the George W. Bush (GOP) great recessionary economy or a sign of the times for future prosperity,but never-the-less this web hosting service could NOT have gotten any worse. Everything that could go wrong - did!
Steer away from justhost.com. You'll be glad you did... read my tech blog review to see exactly how I arrived at such a very low opinion of justhost.com - http://thejunction.net/ complete with justhost.com tech support email correspondence (See the log of my email snippets edited for security), to justhost.com technical support and then determine for yourself if they deserve yours or anybody's web hosting [read more...]
I had my first site bought from these people and after several months I was suspended cause of a CPU over load and I get told to try upgrading to a dedicated server. After a long day or two of emailing, my site is now online and I had to remove a Wiki page.
Also, their servers are crappy... My site always goes down after awhile may be a few months or so. I didn't feel like contacting them, because they'll just give me an excuse saying we did a server update... When I can see in my cPanel stats that it's not an update.
And their special promo? FAKE!!! Go on their site once in a while, and you still see their offering that crappy promo.
Later on I'll be planning on moving to a VPS or dedicated server.
Signup process was kind of strange - had to email them my IDs couple of times (they couldn't notice my name on them;), it took them almost two days to activate my account, but afterall, everything works great so far.
Nogood Start. Also sneeks in you shall now login and fill a ticket bla bla.. Litle desperat. David at .. mamamaa.org/fonden
- Sites hosted at JustHost prevent search engines bots to freely parse them, which prevents optimal ranks in Google
- Their customer service is apparently based on India (based on the written grammar) and their team members are World champions for fucking around, making you wait and finding any ways to avoid refunds
- Their money back guarantee includes a US$ 20 cancellation fee, which is not mentionned anywhere when you sign up
When I found out that they had already charged my credit card I sent an email and asked why...and they refused to explain this rather simple question, they only demanded the copy of my credit card again.
That made me suspicious and I cancelled my purchase. Now, 5 days later, I still have not seen the funds returned.
My first contact was with "Gabe" and there I have no complaints... then a "Nick" took over and it was his arrogant reply that made me cancel the purchase... and all I asked was why they had charged my account and then refused to deliver the "goods".
Later I used GoDaddy and in less than an hour my website was up and running...so I do not give any high marks for JustHost customer service - it is nonexistent [read more...]
They didn't listen to any explanation and did not offer a refund.
Hated to communicate over IM or e-mail. No real-time support, no phone number.
Going back to my previous hosting company.
So far I have found your service to be excellent value for money.
I would strongly recommend to all who are looking for this type of webhosting.
They never transferred the domain yarpool before the expiration date. After a few days contacting enom (the registrar) they "ENom" started getting frustrated with Just Host stating they have no clue why Just Host is not able to transfer the domain. Enom unlocked the domain twice for JH, but JH never did nothing! As of Oct 28th, I canceled my account with Just Host. If i ever see one of those little faggots( the (2) 22 year old owners) I am kickin some ass. Oh yeah, check out BBB of Deleware I filed a complaint!
just host its just a SCAMERSSSSSSSSSSSSSSSSS
Their affiliates program is a scam - dont get sucked in.
Other issues over time, have found them slow to act and not good at fixing the problem (same thing happens again and again) Lucky their price and features are good because the rest leaves alot to be desired.
Using their tools I have now set up my own domain website hosted by JustHost. I highly recommend JustHost to anyone who wants better service and value for money.
The support was terible , I needed to wait more than 24 hrs for a reply,the live support its only for the childs !!!I sow the offer in US Dollars , and I paid in Euros WITHOUT CONVERSION !!!
Stay away from justhost , its the biggest SCAM hosting I ever seen !!!
Ticket support will take so long delay that your ticket will pass from a staff to another and every time you need to explain your problem from the beginning (best case) or each of them will give you a different answer that does not help you to sort out the problem (worse case).
A complete failure.
I did wait a reasonable number of issues before asking a refund but billing support did not reply to my email (fortunately I signed for 6 months only so I cannot see the day where I'll leave Justhost.com)
For such a personal bad experience I cannot recommend Justhost.com hosting plans at all.
I have been with then for over 3 months and first the issue is the server keeps going down and then the name server has allways issues with domains and keeps not responding. Few weeks back all the domains go hacked and no response from justhost.com and just today I came to my homepage and went to a landing page and when I asked why, they told me that its a hard drive issue. Lost all my emails and now lost all my content. One of the worst hosting company
I first responded to the email, no reply. I got on the live chat, I was directed to email. I asked for a phone number so that I could receive more immediate assistance to [read more...]
I am running a non-profit site, and I have been hosting with them for a half of year, and I intend to renew my account with them. Prompt support and stable servers. I am very happy so far.
Usually immediate response on phone. Respond to email queries in less than 24hrs. I highly recommend them.
Would recommend any day.
The reason justhost suspended me is my website use more than 10% of cpu. It should have contact me and warn me first and resolve it with me, but it chose to suspended me without a warning.
This information is the fact. It is up to you believe me or not. I wouldn’t want anyone face same fate like I did, so I am not recommending [read more...]
Ebglish people have an other price, they do not have the same price for the same product.
I bought everything in USD but my VISA was charged in euroos... 3.95USD/ month > 3.95euro/month... extra domain 14.95USD > 14.95EURO
Still trying to get my money back.
Freeware awstats... not free with JustHost....
Webhostingpad 1.99 USD with free awstats and free domainprivacy.
Remove the justhost price... it is the price for americans only.
If you use justhost, you may know,they server of justhost is really slow. Besides,hosting quality really poor.
The cPanel for their webhosting service is chock full of CRAP and is VERY CONFUSING for people who just want to get their simple site up and running. This is my experience with Just Host, and I'd advise people to just ask around and see what the [read more...]
We are a nonprofit organization that helps disadvantaged children. They basically STOLE from these children. I would NEVER Recommend them to ANYONE for anything. I am contacting the BBB and everyone that I can to let them know about their deceitful practices and totally inability to do their job. They kept me on hold for hours. Switched me to people that could not communicate in my language (English) and all the while asking for more money.
Bottom line? JustDONThost.com would [read more...]
I would like to host with justhost long time from now, 5 star web hosting for sure!
I began using Just host's web site builder and just recently I have started building my own site around a template. My site is going to look great once finished and I just know that when it comes to uploading it Just host staff will be as helpful as ever in getting my website live.
Now I am TRYING to get a valid authorization code to transfer the domain. No luck there either. JustHost is JustBad.
Their support team are also really helpful, I purchased priority support and the replies to my emails within 30 minutes are essential when you're setting up your site so I'm so glad I did.
Support is the worst I have ever came across in my life. They don't read details of the actual problem, send nonsense responses that don't address the problem.
There is no point in 24/7 technical support when the people providing that support haven't got the slightest clue what they are doing.
I cannot express how utterly pathetic and horrid this company are. I wouldn't recommend them to my worst enemy. Shower of incompetent imbeciles.
I just renewed this year and i will definatly stay with justhost next year if prices stay the same.
As a customer of JustHost since December 2008 I've the following to comment:
1 - I've transferred my website registered with register.com to JustHost and bought several add ons, including Priority Support, Domain Privacy and Search Engine Submission by Submission Hub.
2- Since December 2008 I've trying to sort out the services I paid for and they did not comply with. I, even called Chicago from London-UK to speak with the manager. Was put on hold, and ask to call back in one hour or so. By my third attempt, finally I spoke with someone called Rizza, Risa (not sure how to spell), one of the administrative managers that promised the problem would be resolved.
3- It still going on.
4- JustHost is patronizing me, treating me with no respect, not being professional or courteous and taking money for services that are not being provided. Including the one I paid for [read more...]
JustHosts features and prices just had to be tried and this was going to be used as a testing pre-flight hosting for proofing new sites.
After 6 weeks we are now moving live and new clients sites to JustHosts!
We've had no decernable down time and my last email ticket for tech advice was answered in 15 mins with good info.
Control panel is great.
We have all of our domains with another company and just change the nameservers...how easy can it be?
And the price, our main hosting reseller account (with another company) was/is £770 per annum). We've now got 5 sites inc 3 CMS hosted with Justhosts ... cost for all of this circa £70 per year!
After a horrible experience with MaiaHost, JustHost turned into a real gem of a find for my web hosting needs, which include dedicated IP, SSL, and PHP includes plus they were very cooperative in installing the PERL modules I needed to get Movable Type 4.2 up and operational quickly.
Great service, so far.
My site has never been down to my knowledge and I have been really happy with the service received. Fast, reliable and good value. I can see why they are number 1. Good hosts.
It took a whole 60 minutes to go from signup to cancellation, with possible legal actions being considered.
Stay away - they are *the worst outfit I've used in 15 years*.
I wanted to move from monthly billing to yearly as i found them to be good and knew I would stay so i sent 1 email to billing and they sorted it for me within an hour. You guys who are complaining must be truly nuts. These guys are good and a lot better [read more...]
I will keep you updated on their uptime and speeds over the following months.
They use cPanel which isn’t used much by other UK hosts but I’m a big fan. It’s easy to use, has lots of features and fast. cPanel makes hosting easy.
So good web host with lots of features and the price is excellent.
I transfered my account to hostgator.com and I don't regret it. I send them complaints about their services and they told me they will put extra 3 months free in my account in order to be happy with justhost. I didn't reply because I decided to wait for a few days untill the transer would be complete and then I would [read more...]
If the client paid for 6 months it is highly unlikely they'd be sent an email about overdue payment. However, if that is the case I do apologise, but this is easily resolved by emailing our billing dept.
Customer service representative (sophy@j..., ).
Customer service representative (sophy@j..., ).
The price is good... Uptime is excellent. Everything else is fine.
However, it appears, Justhost.com just doesn't want to provide the customer service they promise in their ads.
They are dropping the ball on Customer Service
I hope they realize this will effect their business in the long run?
One other comment... why isn't their anyway to contact them by phone?
the 1-888-899-9518 number does not do anything but play music, then hang up on the caller.
I find the cPanel easy to use and the tech support team sort out any issues for you by simply raising an e-ticket. How could things be easier?! and all for £2.95 a month?! Great value, great team and a great host
Customer service representative (sophy@j..., ).
I register there but they my domain and password is missing. not in there server.
They charge me for six month with out any bill, confirmation and log in id.
It seem that money back guarantee will be out of the question.
if they did it to me they might do it to you to.
Discount offer is to good to be true.
For you people out there do not trust justhost.com, they are cheap and dishonest people, they suck bad.
Customer support representative (sophy@j..., ).
There was a number listed in one of the emails that I called and it directly reaches a mailbox. The name on the email and the voicemail are different. Add to this the fact that every email I get, there is a new name. I am surprised that there are so many people working at justhost.com and I am unable to converse with them directly.
I would suggest you NOT to subscribe to just host at all.
Why I hate them so much? Because when the downtime came back, all the files of my account have been deleted. The customer service don't know how and why! Three months work and that's all I got, start from zero again. My business has totally collapsed. I will hate them forever.
DO NOT TRUST THIS HOST.
JUST HOST IS JUST A JOKE
Just host sucks! How else could you possibly describe the uptime problems?
Here is the last reply I had
Unfortunately we restored the latest backup we had.
We are very sorry that all your efforts and time spent in building the web site had gone away.
We will do everything possible to prevent such things in the future.
Thank you for your understanding.
Apparently MY web server, Web63, has had some problems so they were migrating over to Web80 so… then Web80 starts crashing and… Now, on their website they have the following: - “Just Host's reliability is guaranteed due in part to our unique load balancing technology and super fast backbone connections. With load balancing, your site is available from multiple servers, so if one server becomes unavailable, your site will still be live on the other server, virtually eliminating site downtime. Well THAT’s A LIE! That is a flat out lie. My websites are on ONE server and ONE server only! Web63!
As soon as my server is back up, and I can get into my c-panel I’m grabbing my files and database exports and I’m getting as far away from Just Host as I can [read more...]
Recently decided to go in and edit one of my sites. Could not change text format, or size, although underline and bold worked. Support said use rvsitebuilder (new feature) and that was even worse. They kept adding text to prove it was working but I could only chnage font once, and then not at all and could not change size.
At one point I received an answer from support that had nothing to do with the problem.
Now trying to a) get my money back, b) the domain authorisation transfer code so I can use another host that does work! Have been [read more...]
Host Clear and Just Host are one and the same company.
I placed an order with Host Clear and they notified me that my order had failed, so I placed a second order. They then took the money from both orders, therefore charging me double.
I have been trying to no avail to get a refund for one of the orders. But there is no one to talk to, just just have to e-mail them. They then give you the run around...so if have been scammed. This is now with Paypal in dispute resolution.
Signed Disgruntled West Auussie Client..............................but not for long unless they change very soon!!!!
On my first day with Justhost, I started to learn that most of the statements on their site are false. Please look at this link on their site http://www.justhost.com/guarantees. Within that link, they claim, "We guarantee that you will be able to reach us and speak with a real human being, someone who speaks English and can answer your questions, fix your problems and help you resolve your issues." This is a FRAUD. All members of their support team I have talked to do not speak good English and cannot help you resolve any issue. They are only there to advise you to send an email, which is usually answered about 6 hours later.
The money back guarantee is a fraud. For cancellation, you have to send them an email, which is not answered days after of your request. I have not yet received my refund or a cancellation confirmation email.
The accredited with Better Business Bureau is new as of 03/23/2009 and I assume their [read more...]
In the past i have host my website www.autobamm.com on the justhost.com servers.
After few month one of their's servers was down because technical problems.
My website was down also, the same my business. At that moment i was thought it is about few hours problem... but after 2-3 days i contact them... after 48 hours i was able to acces my website, but...
A LOT OF PROBLEMS:
1. My forum was the first version... no other improved version was found on theirs servers
2. My userlist database was lost (about 400 users)
3. More then 17GB of important files was lost
4. I've contact customer service more than 6 times (Luke, Lindsay, Ana, Kevin, etc) and each time i've told my story.
I was asking the company to pay my guy who has made the forum with 300 euro, another 300 euro for updating the site with links, details and so on... but nobody contact with me when something it is going wrong.
No billing person contact with me! Ticket #128063 it is posted for more than 4 [read more...]
DO NOT USE THESE LOERS!
Thank webhostingstuff for recommending me to JustHost.
I contacted customer service after 24 hours and after 32 hours and they asked me to email billing.so I will get setup instantenuouslly. I did it already twice and ad I am waiting ... waiting.
Tomorrow after about 60 hours I am going to cancel my service.
From other posts I see I will recover only part of my money.
Is it just host or just hoax?
How the service gets positive reviews when it is impossible to sign for it?
It looks the only instanteous thing with this dervice is money withdrawal from custommer account.
I would recommend justhost to a friend
The muppets on the phone can provide no answers, emails are IGNORED and no help provided. I signed up for this service 1 week ago and as yet have received no details on login's passwords or receipts of payment despite the fact the money has left my bank.
AVOID this shower of sh1te
The positive reviews appear to be salted by employees and friends
Time to look for a more reliable host. Steer clear of Just Host!
I would 100% recommend justhost.com, any question you can email me on the above email address.
PS. Do the positive reviews seem a bit fake to you?
My site is nearly ready to go and so placed Just Host have made it so easy for me. Just wanted to recommend them to anyone looking to start a new website.
I run my website myself and am not the most technical. So having the just host tech team there to help has been great.
For the money you can’t go wrong, top hosting service.
Great value for hosting package - Got a few additional add-ons.
Really pleasant and helpful support to guide me through to difficults stuff (Novice)
One of the lowest priced on for hosting I have seen - I took the 36 month plan to get
the best price, but the have a month to month plan too. Really pleased I made the leap
from other Rip-Off merchants with no support whatsoever!
1. i purchased their premium service to get 3 domains for free. every time it tried to register more than one, their control service tried to charge me $14.99.
- i contacted support immediately; they sent me to billing
- billing took *Two Weeks* to respond
- after 2 days, they set me up with three domains - so total of 14 business days
2. i had to pay extra for ssh -- and scp doesn't work
3. i am on week 3 of trying to get ssl set up.
-self-signed certs through their cpanel failed
-i requested an upgrade for static ip and private cert
- after 1 week, i was told that i hadn't paid for ip -- although i had an invoice (i.e., their system forgot to charge me)
- after 4 1/2 business days, i received an ssl cert *without a certificate authority* -- i.e., all browsers think it's fraudulent
- still no response from the last item -- so we are well into week 3
4. their scripts to set up [read more...]
We have also started using a new seller for SSLs as the old were taking too long to create the SSL certificates and they are now going to be with clients within 24 hours maximum.
Customer support representative (sophy@j..., ).
Customer support representative (sophy@j..., ).
I read other reviews and think to me self - Boy, oh Boy! Some people need to get our more!
Give them a try, by far the best bang for your buck - and that what we all want - Right?
Customer support representative (sophy@j..., ).
I like JustHost because of the support. You send a ticket and 3-5 minutes you receive a response. I've never called them. Downtime has been minimal, maybe once a month for 5-10 minutes. I say go with this host if you have big social networks, lots of wordpress blogs and so forth because its just as good as the more expensive ones.
So - I switched to Yahoo where my web developer friend was more comfortable. I had to call and email 5 times to get the cancellation done and now they WON'T REDELEGATE MY DOMAIN NAME. This is stopping me from setting the new one up.
Their customer service and support are the worst - DON'T USE THEM - you deserve better. I know I am sorry I did.
I just saw a million web pages promoting them and saying that you would not find any bad feedback about them . (Of course those web pages took you to an affiliate link to sign up for JustHost .)
Yet here is some negative feedback. I wonder if, no matter what company you host with, there is a chance that something can go wrong? You know, like going out to eat and getting bad service.
Anywho just thought I would throw my 2 cents in.
Noone should do business with them.
SO, IT WOULD BE GOOD, IF WORKED!!!
on this 4 months i had them, mysql server kepts going down, and i had problems almost everyday
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