iPower review13 user reviews, 0 support responses, 0 testimonials, 13 products, 0 promotions, 5 social accounts, 111026 domains, 102954 hosted, Alexa #30543, listed 2005 (#2908)
Most Recent Customer Reviews
I been a client for ipower.com for over 3 years. I recently underwent a process of consolidating accounts and the failed miserably. They messed the accounts up, the pointed to files to the wrong domains and for the pleasure i got charged over $500.00
Terrible system. The damned thing crashes at the worst times. Every year I need to deal with a crash. You can't talk to a human, so they have a chat system. You wait for 20 minutes or so for the privilege of talking to someone via chat who lies to you. Later, when I complain about the lie they tell me I must have misunderstood. What lie? "Within the next hour your service will be restored". Pretty clear to me what my expectations are after that statement.
I am forced to look elsewhere. I have no time for this crap, but apparently I must. I wish I could just find an e-mail provider who could handle my domain, provide me with service without all the drama.
At IPOWER, they are listen to their customers and implement changes based on their feedback.
They Customer Experience team do monthly surveys and monitor customer satisfaction and find out how they can improve.
They are constantly looking for newer and better ways they can serve their clients. They leverage their position as a top webhosting provider to forge strong partnerships with industry giants, such as Google, Yahoo and others.
Ipower offers lots of tools to help you create and edit your website. Here is a list of some services:
Design & Professional Services
Credit Card Processing using PayPal and iPayment
Disk Space and Bandwidth
Additional Disk Space
Scripting and Databases
MS SQL Database (Windows based servers)
MySQL Database (mainly Linux machines)
Web Site Management Tools
WebSite Creator Premium and E-Commerce by CM4all
Site Backups and Restore
Note: Since they are all owned by Endurance International Group, exactly the same services are also offered by:
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Fatcow, ( fatcow.com/product/services.bml?service=marketing )
IpowerWeb (initial hosting brand for IPOWER),
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ipower.be and ipower.eu are different trademarks used in Europe by separate business.
Using vDeck which is stable and easy to use.
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According to DediPower's Tuesday announcement, DediPower has been chosen to deliver managed hosting for the CfBT Education Trust, a non-profit organization which aims to help education professionals work with young people in more than 40 countries. CfBT manages government contracts, provides education services, and directly manages a growing number of schools.
Oculus digital strategy head Adrian Garcia-Sierra said that prior to the CfBT project, his company has had positive experience working with DediPower. "We have built a very successful working relationship with DediPower on a number of complex projects requiring comprehensive and dependable managed hosting service," Garcia-Sierra said in a statement. "DediPower has consistently [search all ipower.com news]
Domain names and web hosting by IPOWER
Account started from April, 2009, having already 1389 tweets with 2873 followers and 189 friends. See recent tweets:
About: IPOWER offers shared-hosting, Web-marketing, and site-management tools for thousands of website owners.
Ipower account is having 5985 likes, talking about them 3 peoples.. See recent facebook statuses:
IPOWER account is having 82 followers and 115 plus one count. See recent Google+ Posts:
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|(1 = 7.69%)|
|(3 = 23.08%)|
|(9 = 69.23%)|
I had been customer of iPower for many years. Suddenly, they started billing accounts I did not want renewed and changed the status in the control panel from manual to automatic was reset. Customer support was horrible. Not only were they rude, but heaven forbid you ask for a supervisor. These guys were USELESS! iPower's motto should be "It is always the customers fault...it is never us".
I am taking away each account from them as they expire.
I hate this company so much. I want to see them fail for treating me so poorly as a customer. I hate them in the strongest way possible. I used to refer people to them years ago. Now, I tell my customers to RUN from them.
There are so many examples I can cite.
if you plan to have email accounts through your website
A 2nd domain's information apparently just vanished; ipower could not find it, even though I got to spell it for them phonetically 5 times. With no renewals or emails, it has fallen into Redemption Period, what a headache. HOURS on the phone, ipower says contact TucowsInc, ipower is not the Registrant, TucowsInc say contact ipower, ipower is the Registrant; nobody can do anything unless they get $160.
A couple other domains cannot have the name server information modified because ipower appears to be unable to supply me with the proper information to access opensrs. What boggles me is when did the access info get changed, [read more...]
I encounter ipower about twice per year, and dread it each time. I stay with them only because of momentum and dread the search/uncertainty/porting to a new ISP. Here is what to expect from them:
You get an email with threatening terms each year indicating you need to pay to renew. However, there is no link to the pay webpage, so you have to navigate their crappy interface to pay. There is no immediate indication that you have paid, so you aren't quite sure. Twice, I paid and then received a second threatening email, and had to phone them to straighten things out.
I started to notice that the terms of my plan for new users increased disk space and bandwidth etc, but they did not offer to increase mine. I asked, and they would not do it until my next renewal (4 months away). At that time, I had to negotiate it, again.
I recently received a renewal notice that had a HIGHER price than new [read more...]
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