infomaniak.fr review2 user reviews, 0 support responses, 0 testimonials, 0 products, 0 promotions, 4 social accounts, Alexa #0, listed 2008 (#6958)
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They have decided to suspend my account with informing me in advance on a friday at 4PM for reasons they cannot even justify (claiming a complain from Clean-MX which I have contacted and have denied this information).
They were unable to reply to my requests between 4 and 6PM because customer service was too busy and of course there is no support on weekend. This is not acceptable so don't host anything there excepted if it's not important or if you can accept unreliable hosting and just need cheap hosting.
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|Site in business since:|
|Links to the site:||74|
|Details for https://www.infomaniak.fr|
|Website DNS:||infomaniak.fr => 220.127.116.11 ( Carouge )|
ns2.infomaniak.ch => 18.104.22.168 ( Carouge ) / Infomaniak Network SA - infomaniak.ch
ns1.infomaniak.ch => 22.214.171.124 ( Carouge ) / Infomaniak Network SA - infomaniak.ch
MX::mta-gw.infomaniak.ch => 126.96.36.199 ( Carouge ) / Infomaniak Network SA - infomaniak.ch
|IP Location Country/State/City:||Switzerland / Geneve / Carouge - see top providers in Confoederatio Helvetica|
|ISP Name / ISP URL:||Infomaniak Network SA / infomaniak.ch|
|Facebook Shared Count:||130|
|Linkedin Shared Count:||0|
|Google+ Shares Count:||0|
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Account started from May, 2009, having already 1589 tweets with 4184 followers and 96 friends.
Infomaniak Network SA account is having 9940 likes, talking about them 174 peoples. with 130 webpage shares.
Infomaniak Network SA account is having 92 followers and 0 plus one count.
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I stummbled on their services while looking to host a client account. They seemed ok and I called ahead to make sure they weren't deadbeats. I paid for service and got my confirmation email, I wait a day or so and email back inquiring about the ftp info? They stated that since I was from the US i needed to scan my passport to prove my identification, mind you this is AFTER I paid for service. I checked and this request is very illegal.
Now its been a couple weeks and I'm still waiting for a refund. When I inquired about that, they flat out said " Sorry but we're on vacation and have a reduced staff, we'll take care of your refund when we return"...
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