This review cover a general impression of icdsoft.com product features like reliability, support, data center, price & more. Brand #3856, listed since .
Most Recent Customer Reviews
Really happy with the service from ICDSoft. We use ICDSoft Hong-Kong as our main host and have just opened up an account on their US service for another domain (Recently had a very bad experience with a competitor). From signing up and transferring the name server the US side they got a secure server up and running in 2 hours including sorting out the verification of the company documents which are in a mix of Chinese and English - very fast.
When we have needed help service has always been prompt and polite. To be honest we haven't had any major issues and the minor ones were helpfully fixed by ICDSoft even if it was something we could have done ourselves if told e.g. .htaccess configurations.
Uptime and bandwidth has been excellent even when we've put a little strain on their server The supplied control panel has less gimmicky offers/features than some. The only negative aspect of the service is that maybe the control panel is too clean as install scripts are very very [read more...]
Their service is simply amazing at any price, and at their rediciously low price it is insanely good.
Their control panel panel is very intutive, their feature set is extensive, and their email web interface and spam and filtering tools are the best and are completely free (no up charge for virus or spam filtering like many other hosts). They allow domain level email white/blacklists as well as user level control. And the they have advanced email features such as 'greylisting' that I have not seen any other hosting service offer. Prior to using ICDSoft for our small business of about 20 email users we had to emply a thrid party email filter service called SpamSoap - an excellent service but it cost four times as much as ICDsoft costs per year, and that is on top of the previous web/email hosting plan!
Sure they are not perfect, but I think they are as close as one can reasonably expect.
On the down side they do not offer the [read more...]
Customer service is superb, I have yet to wait for more than 5 minutes for a response regardless of when I post the question. And the response is always knowledgeable and is above and beyond what I expect (transfered my 3 SQL databases for me without hesitation).
Price is ok if you have 1 site...but actually becomes very good when you host several sites with them.
About ICDSoftICDSoft has been specialized in software development since 1993. In 1999, we expanded our business profile to include shared web hosting. Since then, we have grown to host more than 100,000 web sites. At present, our customers span the globe residing in over 140 countries.
Thousands of customers worldwide
Thousands of customers from over 140 countries trust ICDSoft's services. Cooperation with clients from all over the world has enhanced our corporate culture and helped us grow on the global market within a highly competitive branch. It has also aided us in continually improving the quality of our services, leading to an increasing customer satisfaction. We are happy about this experience and the results - more and more customers come to us and fewer and fewer decide to leave.
World class internet data centers
At ICDSoft your site will be housed at world class Internet data centers with robust facilities and super fast connection.
CenturyLink (formerly Savvis) is a leading provider of high speed data communications with secure, efficient and affordable Internet access, data-transport and managed services to businesses of all sizes. The CenturyLink protected service network is an advanced IP (Internet protocol) fiber-optic backbone in a controlled, protected environment with full back-up, redundancy, emergency provisioning and multiple Internet access points.
Neterra Sofia data center is a part of the largest Internet exchange points in Europe. The center offers a high speed Internet connection and direct connectivity to Romania, Serbia, Macedonia, Greece and Turkey. All Bulgarian networks are interconnected with some of the largest telecom operators in Europe. Neterra holds a Declaration of Conformity with EC Directives and Safety Standards.
iAdvantage, a SUNeVision company, is a leading IT Infrastructure Provider (IIP) in Asia. Headquartered in Hong Kong, the company is dedicated to offering well-managed Data Centers equipped with state-of-the-art and top-flight technology facilities. iAdvantage is committed to becoming the greatest world-class IT infrastructure provider in China and Asia with a worldwide footprint.
Strict policies against spammers and sites with violating content.
Server performance is not sacrificed to abusive usage of resources.
We have an excellent reputation and our Abuse Department work at their best to ensure our servers are not blocked or blacklisted.
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When I am working with sensitive time dated material I need a response from support within the hour (read minutes), ICDsoft response time is alway less than 3 minutes. Also the responses are always accurate without double meanings and in personal, rather than a canned answer that leads to more questions.
The price is right for us, the service is dependable, and the customer relationship is responsible, eager to participate in resolving the problem and prompt.
Maybe the best recommendation is that I am in the bussines with ICDsoft for a 7 years now.
Thank you ICDSoft for the great product, service and support.
1) If you want shared SSL upon going onto the secure order form a dialog box shows that one has to manually check off that they are willing to trust to go onto the form. I believe this can be done away with, but it is not. To get rid of this box purchasing a private SSL certificate is needed. ICD Soft does not sell this. But they do receive a yearly $30 fee to apply it to your site after you have purchased the certificate elsewhere.
2) As time goes on in the web hosting business there are some good web hosting companies offering unlimited add on domains, sub-domains which can be typed in as www.yourdomainname.com. ICD allows 15 subdomains in one package and 30 in another. This is great, but you will have to type www.subdomain.yourdomain.com. I believe they can program such that you could just type in the more professional look of www.yourdomainanme.com.
Economically this is a plus for them. [read more...]
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