hyperstreet.com review

This review cover a general impression of hyperstreet.com product features like reliability, support, data center, price & more. Brand #7146, listed since .

Most Recent Customer Reviews

Paul (paul.day@p...)
Time Hosted: over 3 years
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Worst Customer Service encountered ever!
The following is the last response I got from Hyperstreet tech support, verbatim (from Nathan): "I called and got it, your a total asshole ! You are insane , 13 fucking emails over the same stuff.
Here is your auth code"

I had initially emailed asking for the domain to be unlocked, the domain privacy to be disabled and the authorisation code sent to me, so I could change domain host. I wanted to change because I was really dissatisfied with Hyperstreets customer service toward the end of 2015 when my email service was down for over a week. Nathan initially told me (verbatim): "we are 24/7. there is no need to change domain providers. NZ is outrageous in pricing and unstable. I see no issues with your account and everything is working just fine. Open a ticket anytime you have an issues, god bless you and see you soon". Naturally, I reiterated my request, adding that the request was not open for debate. I basically received no response following this and on-one would answer [read more...]
Amber Horeglius (vontogh@o...)
Time Hosted: 2 to 3 years
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I have had my site through them for several years now. Have I had a few less then stellar reps on the line?... Sure (just like my cell or cable carrier lol) However I have also had some really good support people at Hyperstreet assist me who seemed to recognize a long standing client. I have moderate technical skills and most of these guys will go out of their way to help you get set up on email, managing your website or domain name. They recently upgraded their long outdated billing system and the issues I had previously had are no longer. Overall yes I would recommend them.
Alan (calgaryninja@s...)
Time Hosted: 2 to 3 years
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BRUTAL CUSTOMER SERVICE
BRUTAL customer service. I am quite sure they don't even know what that term means.

I was treated very rudely by a supposed tech who has ZERO customer service skills. When I complained about them using their complaint email - the same person I complained about was the one who responded. They then said that by complaining about them, I was harassing them!!! One email to state I wasn't happy. One email to explain for a second time why. And one email to complain about the tech. Does this constitute harassment!? What a joke!

On top of this, the tech then states they are a co-owner of the company and my account is suspended.

I have all the emails as my proof.

Can you believe a company that needs customers to make money thinks the best way to do that is to treat customers like crap and then throw them away?!!!

Ridiculous. This company shouldn't even be in business but they wont be for long with brutal attitudes like this. Good riddance to a crap company.

I highly [read more...]
MORE REVIEWS

Overview

About hyperstreet.com

At HyperStreet, they have gained a reputation as a trusted web hosting provider by delivering affordable hosting solutions through HyperStreet's dedicated staff of customer service specialists.

Related links

  • HyperStreet: FAQS about web hosting and website builders. - No credit card is required to sign-up, just enter your name and email address so we can send you a copy of your website builder login information. You can login ...
  • HyperStreet: Terms of Use - Featuring the best website builder and reliable hosting plans. Hyperstreet.com - providing affordable website builder solutions since 2004.
  • HyperStreet: Privacy Policy - HyperStreet Technologies supports trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the site ...

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Website research for hyperstreet.com on July 12, 2008 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
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PriceDisk Space Transfer UpdatedFree Domain /
Allowed
HyperStreet Starter Plan featuresHyperStreet Starter Plan is a great place to start for personal or small business web hosting customers.
Operating System:LinuxDatabases Features:MySQLWeb Hosting Server Features:Server Side IncludesFrontpage ExtensionsPHPMyAdminWeb Programming [...]
$4.75/mo. 5 GB250 GB
HyperStreet Professional Plan featuresHyperStreet Professional Plan is the ideal solution for the professional business.
Operating System:LinuxDatabases Features:MySQLWeb Hosting Server Features:Server Side IncludesFrontpage ExtensionsPHPMyAdminWeb Programming Features:PHPCGI-bin / [...]
$7.95/mo. 10 GB500 GB
HyperStreet Advanced Plan featuresHyperStreet Advanced Plan is the ideal solution when your business depends on the Internet for domain and email hosting.
Operating System:LinuxDatabases Features:MySQLWeb Hosting Server Features:Server Side IncludesFrontpage ExtensionsPHPMyAdminWeb [...]
$15.95/mo. 20 GB1 TB

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Targeting: Canada

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Social Networks

https://www.linkedin.com/company/hyperstreet-com
About: HyperStreet has developed a complete line of online solutions for individuals, small and medium sized businesses. We thrive within an industry that is constantly reinventing itself. With innovations in customer service, ease of use, and special features for our customers, our company continues to stay one step ahead of the competition. More than just a hosting company, HyperStreet offers a wide range of products and services to grow with you, from public to private domain registrations, e-mail and web site hosting, to secure certificates and a leading edge web site builder. You can depend on us for great service, prices and integrity.
Hyperstreet.com (est. 2002) is a Public Company entity having 5 followers on LinkedIn and 11-50 employees, industry Computer Software.
https://plus.google.com/105841645837911585798
About: Whether you would like to host your Wordpress blog or a powerful E-Commerce store with thousands of products, our hosting packages include unlimited space and email, with no set-up fees or hidden pricing. All hosting packages include immediate account activation, fullweb application library (blog, shopping carts, content management systems etc.) and dedicated customer support. Our US based team is extremely experienced at assisting clients with their hosting set-up, recommending the perfect hosting product based on your needs and providing rapid support if you encounter an issue. Hyperstreet.com utilizes a easy to use control panel by Plesk Parallels where you can manage all domains and hosting from one portal.By choosing Hyperstreet.com for your website hosting you ensure your site is in the best possible hands. Compare our affordable web hosting packages today.
Hyperstreet.com - Build or Host a Website Online! account is having 8 followers and 11 plus one count. See recent Google+ Posts:
hyperstreet.com GPlus Icon
- For a limited time receive 50% off ANY standalone hosting package from Hyperstreet.com.  No strings attached.  Your purchase can be monthly quarterly. yearly or multi year (for the BIGGEST discount).  Plus Hyperstreet offers a 30 day money back guarantee on al Affordable Web Hosting Packages - Reliable Business Solution
- For a limited time get a serious discount on a new website for your business. The web presence builder is a easy to use, drag and drop platform (no code) with a array of options at your fingertips. Don’t pay for professional website design…you CAN do this your Free Website Builder Trial - Best Website Designs by Hyperstreet.com

http://www.hyperstreet.com/blog Blog added on Mar, 2012, with total 25 articles, language en. See recent blogs summary posts:
- Online Best Website Builder Quick Comp Guide - Hyperstreet.com Web Presence Builder Pricing $15.89 pm Whats included: Website builder, Hosting, emails Hyperstreet.com' Web Presence Builder has a slightly unique looking interface, almost “simple” l
- Custom Website Design – Orange County Los Angeles Ca. - Introducing Web Nitro, a custom web design package (“we do it for you”) utilizing WordPress themes.  These packages are designed to be a easy, streamlined process and affordable for any business. You
- Get 50% off any NEW hosting package! - For a limited time receive 50% off ANY standalone hosting package from Hyperstreet.com.  No strings attached.  Your purchase can be monthly quarterly. yearly or multi year (for the BIGGEST discount). 

ReviewsCustomer Ratings

The quick stats of hyperstreet.com profile shows a note average of 3.7 out of 10, counting 15 opinions. (few listed on the top of the page)
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Terrell Berkely (spidersitebuilder@g...)
Time Hosted: 1 to 2 years
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Good service great support
Im really pretty happy with these guys. Brought my site over from dreamhost about a year ago and spoke to two different people on the phone and they set everything up for me. Quick tip - I asked for a price break or "coupon", thought I would give it a shot and they gave it to me. So to be sure to ask for that. Both agents I spoke to ( a male and female) were polite, clear speaking and very knowledgeable on their products and set up.
Piratejohn (piratejohn@g...)
Time Hosted: 2 to 3 years
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Worst tech support ever
They don't provide refunds for unused services (hosting) and have terrible tech support.

Covered all expectations: Rude and condescending tech support, no responsibility for bad practices, pretentious and argumentative lady on the phone. Thought I was alone, maybe that girl was having a bad PMS day or something, however, doing just a bit wee of research yields this page with yet another person claiming she is argumentative.

I would never recommend a client to hyperstreet. Not having a 1800 number is ridiculous when you provide services all across North America and not providing refunds is a cheap way of holding on to clients when your service is bad.

In my issue, she was half right and half wrong, so that is really moot, what matters is the attitude towards clients. I was representing a client, but she didn't realize I wasn't the client until the argument had escalated and she had already thrown insults around like pancakes! Then it just got worse.

Holding clients hostage [read more...]
Steffay (ocusedbooks@h...)
Time Hosted: 1 to 2 years
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Cost
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Good service -fair pricing
For Hosting - prices are on par, control panel is Plesk 10...relatively easy logins. Very little issues. Large hosting plans, no add-on fees. Customer support is live chat and tickets > so far so good.
Shannon Lees (ocusedbooks@h...)
Time Hosted: 1 to 2 years
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I built a website for our family business and have been very happy with it. My main thing was the ability to create a site and have it do well in the search engines, which I have...very successfully. Customer support helped me with some basic stuff, like adding youtube videos etc and they were very helpful not only showing me how, but also sending me documentation on other things I could add to my site. Overall very easy to use and a good option for a small business.
Keith (keith.jacobson19@y...)
Time Hosted: over 3 years
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I have been with hyperstreet for over 3 years and am very happy. The prices are kick butt and the website builder is super easy. I am not sure what that weebly fool is talking about . I have build websites for friends that have way more then 10 pages . One of them was over 40 pages (you have to love when people try to advertise there site in a review ). I have had to call customer service a couple times and they were very helpful with the changes i needed done in the control panel.
Gord (healthybbboomers@h...)
Time Hosted: over 3 years
Global rating
We had been a client of hyperstreet for almost 4 years They have been great up until 6 month ago Were they had gone a fixed something on their site that wasn`t broke and distroyed our site.
Their support is totally out the window and they only tell you what they want.
Their E-Mail Server crashed and they managed to lose all of our contacts at the worse time We are in the biz of safety, survival, first aid and search & rescue and have to be their 24/7 for our customers and with hyper doing what they have done they Sabataged not only our business but our customer relationship too.
Hyperstreet will not own up to their fault like they should
and I think we should all get together and go after them for COMPENSATED
I had to build a new site and to do that we needed info from them and to get that it took over three weeks after pleading with them many times at leaving a message They have even hung up on us even when I called their Direct # 1-714-415-2011
The question on their email is ( [read more...]
John Bullis (jdb@Q...)
Time Hosted: 1 to 2 years
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My personal experience with Hyperstreet has been chronic problems with MULTIPLE email as well as multiple website issues. I had to switch to another web and email host due to the ABSOLUTE IRRESPONSIBLE behavior of Hyperstreet management. Their service is the WORST and the lady in charge of customer support is argumentative and cannot admit fault. RUN; RUN FAST to another provider; you will be VERY SORRY if you use Hyperstreet; THEY ARE THE POSTER COMPANY OF HOW NOT TO RUN A WEB AND EMAIL HOSTING SERVICE. STAY AWAY!!!! BE WARNED!!!!!! DANGER!!!!!!
J (jjolove187@s...)
Time Hosted: 1 to 2 years
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I had hyper street web hosting and email service for the past two years and the service has become sloppy and unreliable. For the past 3 weeks, I have not been able to check email because the site is down and therefore I'm not able to respond to my customers.. I've called customer service many times and waited over 30 minutes on hold and left messages, and still never reached anyone and no call back. Email support was rejected and I received failure domain notice for all 3 email address they have. Service is bad now and I have to take my business elsewhere.
Zoe (zoe@y...)
Time Hosted: over 3 years
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Tombstone you might want to change your review. I too have been a customer for more than 3 years and as long as you don't need their support you will be ok.

Their webmail access has now been down for 3 days so instead of fixing it they choose to not answer their phones, emails, faxes, even the sales line ignores phone calls. Way to go Hyperstreet. I want my money back!!!
-anonymous- (-no email-)
Time Hosted: under 1 month.
Global rating
Features
Why would I pay for a web host that limits me to 10 pages for my website when I can go to Weebly.com, have an unlimited number of pages and it's free?
Bernard (brouve@g...)
Time Hosted: 1 to 3 months
Global rating
Customer Relation
Tech support is absolutely not helping. Not everyone is a teckie. I have bought the domain for a little of one month and I am still unable to use it. I required their help several times but they ignore everything.
If you're not a pro, don't go there, it's hopeless.
Tombstone (tombstone@s...)
Time Hosted: 2 to 3 years
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I have used Hyperstreet.Com as a Host,for 3 years now.They have good prices,they`re support has been good,& they are trustworthy.I have never had their Site to be down,or not answer a Email quickly.I can recommend them fully.................
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