Hyper Mart review9 user reviews, 0 support responses, 0 testimonials, 4 products, 0 promotions, 0 social accounts, 6070 domains, 5368 hosted, Alexa #175140, listed 2006 (#3151)
Most Recent Customer Reviews
Been a customer of Hypermart for 13 years now, since 1999. The only other company Ive ever had this much trouble with over the years, besides AT and T. I could not get it through the persons head that I didn't want a discount, all I wanted was a date that my Weebly Builder was due, and this person kept insisting that the prices change from day to day, and all I was asking for was the date that my bill was due on. Kept repeating the discount over and over again , until I finally hung up. Going to look for a new Co. Can someone recommend one?
It has gone from bad to worse.
After being talked into getting an extended hosting contract and a promise of fixes. the certificate was finally confirmed but when finally getting the shopsite files transfered, they installed shopsite starter when I had paid for shopsite Pro. Just paid for it in fact $539.00. A day later after all my advanced features were disabled, they have yet to fix it even though it was escalated by support contact to "catastrophe" level. Not even a word as to what or how or when they might actually fix it!
About Hyper MartHyperMart focuses on delivering the best value and customer service experience in Web hosting to personal and small businesses users.
HyperMart offer a complete range of Web services for every need and every skill level:
Convenient E-mail Only Plans
All-inclusive Shared Hosting Plans
Powerful Reseller and Referral Programs
Using also hypermart.com
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|Owner:||Domain Name Holding Company, Inc|
|Web Site Title:||HyperMart|
|Website Description:||Small business web hosting offering additional business services such as: domain name registrations, email accounts, web services, FrontPage help, online community resources and various small business solutions.|
|Site in business since:|
|Links to the site:||9246|
|Details for http://www.hypermart.net|
|Website DNS:||MX::mail.hypermart.net - 220.127.116.11 ( Burlington )|
hypermart.net - 18.104.22.168 ( Burlington )
ns2.yourhostingaccount.com - 22.214.171.124 ( Burlington )
ns1.yourhostingaccount.com - 126.96.36.199 ( Burlington )
|IP Location Country/State/City:||United states / Massachusetts / Burlington - see top providers in United States, Massachusetts|
|ISP Name / ISP URL:||PSINet Inc. / cogentco.com|
|Facebook Shared Count:||70|
|Linkedin Shared Count:||1|
|Google+ Shares Count:||0|
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The monthly survey measures and ranks the hosting providers whose Web sites experienced the fewest failed requests and the fastest connection times.
Topping the list was uswest.net (uswest.net) with a .07 failed request percentage. Occupying positions 2- 6 with a .08 failed request percentage were Cable & Wireless, Hypermart.net, Peer Networks, olm.net and about.com.
Four sites - Cable and Wireless, Pair Networks, New York Internet and about.com - were in the Top 10 for both June and July.
The Netcraft survey results were taken from a sample size of 52 Web sites. The performance measurements were made at 15 minute intervals from four separate points around the Internet, and averages were calculated over the immediately preceding 24-hour period. [search all hypermart.net news]
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|(1 = 11.11%)|
|(8 = 88.89%)|
Customer Service is less than knowledgeable. I can submit a request with technical support, but they will not provide me with the correct answers.
FINAL SOLUTION: I have transferred my hosting provider to a better provider. HOWEVER, when I tried to do so, Hypermart was IMPOSSIBLE and either dysfunctional on their technical side (wrong email address and not knowledgeable about the process - they even thought an EPP code was the same as a Verification Code, which it is not) ~ or ~ they were purposely trying to make it difficult for me to switch (i.e. could care less about a customer they are not retaining).
Glad I switched to a provider in the United States (Hypermart is in Canada)
I recently built a custom server and moved the site to it. A chat service agent pointed me to a page that would allow me to cancel reoccurring payments which I did before the payment date. They charged me anyway. The next chat rep just kept telling me over and over that the account wasn't set to cancel until august (this is in March). I had to tell him over and over not to charge my account as it wasn't valid and to delete all of my information from their servers. Of course there is no option [read more...]
And the primary reason I'm leaving them? Well, they had this big advertisement campaign that I could accept some special package whereby I could have up to 300 gigs of webspace. I started to use that up, and after almost a year one of my customers reported that my site was down. I started researching and discovered that indeed it was down. I enquired why and they told me that the 300 gigs was only for webpages and not for files or pictures etc. They simply shut down my site without any warning. I was storing backups of my business and pleaded them to give me a few [read more...]
My dream is to create a website that people enjoy and can join via a mailing list and remain a member for many years - I wish to create an enjoyable, successful small business for myself.
NO ONE can join my website. Hypermart.net has refused to repair a simple joining page site bug, and continually harasses me for more money.
I have stopped paying my site fees, as I see no point in continuing to fund a company that does not and cannot provide a simple functioning website.
When trying over several months to resolve the issue, I find myself in live chat with Indian temp staff based in Mangalore, India who use fake anglo-saxon names, perhaps in order to give the impression that the customer is chatting with Americans - who knows.
All that these bogus representatives do is copy-and-paste from generalised templates [read more...]
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