hypermart.net review

This review cover a general impression of hypermart.net product features like reliability, support, data center, price & more. Brand #3151, listed since .

Most Recent Customer Reviews

beetles (imaginethebeatlestribute@g...)
Time Hosted: over 3 years
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Terrible Bulling service!
Been a customer of Hypermart for 13 years now, since 1999. The only other company Ive ever had this much trouble with over the years, besides AT and T. I could not get it through the persons head that I didn't want a discount, all I wanted was a date that my Weebly Builder was due, and this person kept insisting that the prices change from day to day, and all I was asking for was the date that my bill was due on. Kept repeating the discount over and over again , until I finally hung up. Going to look for a new Co. Can someone recommend one?
eaghead (bgholdings@s...)
Time Hosted: over 3 years
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Features
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Worked with Hypermart from 2006. They were very good in the beginning and I expanded, until I had many sites. I reccomended them to many other companies and non-profits who moved thier sites to them. In 2009 they started having outages and they refused to change their pricing from 2006 to reflect current market pricing. I cancelled in September of 2010, however they continued to charge me until March of 2011. They say I never cancelled and instead of offering me an option to maybe become a good customer again they said they have fantastic customer service and that I was a bad customer.
Duke (duke@m...)
Time Hosted: over 3 years
Global rating
Features
Cost
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Well I promised a new review.
It has gone from bad to worse.
After being talked into getting an extended hosting contract and a promise of fixes. the certificate was finally confirmed but when finally getting the shopsite files transfered, they installed shopsite starter when I had paid for shopsite Pro. Just paid for it in fact $539.00. A day later after all my advanced features were disabled, they have yet to fix it even though it was escalated by support contact to "catastrophe" level. Not even a word as to what or how or when they might actually fix it!
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Overview

About hypermart.net

HyperMart focuses on delivering the best value and customer service experience in Web hosting to personal and small businesses users.

HyperMart offer a complete range of Web services for every need and every skill level:
Convenient E-mail Only Plans
All-inclusive Shared Hosting Plans
Powerful Reseller and Referral Programs

Related links


hypermart.net Screenshot
Website research for hypermart.net on February 15, 2006 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
HyperMart Starter Plan featuresHyperMart Starter Plan is an entry-level plan which allows HyperMart's clients to get up and running on the internet quickly and easily. With site building tools and e-mail at a low month cost, clients will be able to set up and build their site [...]$5.79/mo. 350 MB3 GB
Windows - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
HyperMart Windows Advanced Plan featuresHyperMart Windows Advanced Plan is easy to use and packed with all HyperMart's sophisticated hosting features. Their Windows hosting plan fits the needs of cutting-edge companies looking for a professional web presence on a Windows [...]$16.63/mo. 1 GB10 GB
Linux/Windows - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
HyperMart Base Plan featuresHyperMart Base Plan is the complete solution for building an online business. The additional disk space, data transfer and e-mails in HyperMart HyperMart Base Plan makes this the right choice when customers want to grow their online [...]$8.29/mo. 750 MB5 GB
HyperMart Advanced Plan featuresHyperMart Advanced Plan offers a free domain name, ShopSite Starter and subdomains. It is the right solution for customers' professional web presence which requires more disk space, data transfers and email capabilities.
Operating [...]
$16.63/mo. 1 GB10 GB

Marketing information is managed by support@hypermart-inc.com [login] Claim this businessCreate a free account to manage hypermart.net listing!

Web stats

Owner: Domain Name Holding Company, Inc
Web Site Title: HyperMart
Website Description: Small business web hosting offering additional business services such as: domain name registrations, email accounts, web services, FrontPage help, online community resources and various small business solutions.
Statistics
Site in business since:
Links to the site: 9246
Details for http://www.hypermart.net
Website DNS: ns2.yourhostingaccount.com - 65.254.254.155 ( Burlington )
ns1.yourhostingaccount.com - 65.254.254.102 ( Burlington )
MX::mail.hypermart.net - 65.254.254.53 ( Burlington )
hypermart.net - 38.113.1.150 ( Burlington )
Server Software: Apache
Website IP: 38.113.1.150
IP Location Country/State/City: United states / Massachusetts / Burlington - see top providers in United States, Massachusetts
ISP Name / ISP URL: PSINet Inc. / cogentco.com
Facebook Shared Count: 70
Linkedin Shared Count: 1
Google+ Shares Count: 0

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News

Netcraft: Many Strong Sites Using FreeBSD - Half of the top 10 Web hosting company Web sites with the fewest failed requests run on the FreeBSD platform, according to Netcraft?s (news.netcraft.com) July survey of Web hosting provider?s Web sites.

The monthly survey measures and ranks the hosting providers whose Web sites experienced the fewest failed requests and the fastest connection times.

Topping the list was uswest.net (uswest.net) with a .07 failed request percentage. Occupying positions 2- 6 with a .08 failed request percentage were Cable & Wireless, Hypermart.net, Peer Networks, olm.net and about.com.

Four sites - Cable and Wireless, Pair Networks, New York Internet and about.com - were in the Top 10 for both June and July.

The Netcraft survey results were taken from a sample size of 52 Web sites. The performance measurements were made at 15 minute intervals from four separate points around the Internet, and averages were calculated over the immediately preceding 24-hour period. [search all hypermart.net news]

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Domains trend

ReviewsCustomer Ratings

The quick stats of hypermart.net profile shows a note average of 1.3 out of 10, counting 9 opinions. (few listed on the top of the page)
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Duke (duke@m...)
Time Hosted: over 3 years
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I have been with hypermart for over 7 years. and was fine for the most part though at times the response is very slow. Recently however my shopsite connections were showing as not secure. I was told I needed to buy a security certificate so that they could redirect my shopping cart to show my website instead of Shopsite.hypermart.net. After almost a month of trying to use support where they kept saying it was "resolved" and I had to repeatedly say it was not, I was able, by experimentation, to find out that many of the shopsite templates were not compatible with current security, which means I figured it out when they couldn't. However the problem persists that my store is not referred to my website instead of "shopsite.hypermart.net" While they keep promising that they know how to fix it, it is still not fixed despite paying an extra $159.00. I was able to find information that confirmed something that I long suspected, that I was being overcharged for hosting service. Long [read more...]
Deborah (info@n...)
Time Hosted: over 3 years
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I have been a customer of Hypermart's for 7 years. The phones reps ave twice promised action and did not do as promised. The reps responding to the tickets dismiss the evidence presented through the tickets. This last issue arrised from an automatic domain renewal not taking place. The excuse was that they have been sending notices to an obsolete email even though they have my current email address o file. Out of frustration, I requested the automatic domain privacy renewal to be cancelled and the account to be cancelled as well. Neither cancellation took place as requested, so my debit card was charged. The ticket rep dismissed the 7/10/10 and 7/11/10 notes and refuses to refund the unauthorized charges. I am appauled at this company's treatment towards a long-term customer.
Troy (troy@c...)
Time Hosted: over 3 years
Global rating
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Cost
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Control Panel is a mess! If you have to update your email addresses, it has to be done in too many places and then you cross your fingers that it gets saved (and doesn't revert back to the old email address).
Customer Service is less than knowledgeable. I can submit a request with technical support, but they will not provide me with the correct answers.
FINAL SOLUTION: I have transferred my hosting provider to a better provider. HOWEVER, when I tried to do so, Hypermart was IMPOSSIBLE and either dysfunctional on their technical side (wrong email address and not knowledgeable about the process - they even thought an EPP code was the same as a Verification Code, which it is not) ~ or ~ they were purposely trying to make it difficult for me to switch (i.e. could care less about a customer they are not retaining).
Glad I switched to a provider in the United States (Hypermart is in Canada)
-anonymous- (-no email-)
Time Hosted: over 3 years
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Cost
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I have hosted my main site at hypermart for 10 yrs. They have provided basic services which appear to work correctly. A few years ago they shut off access to my site. They said they needed payment. I tried to pay them through their site before the shutoff, that function was broken for quite sometime. I called support many times with no answer. I eventually talked to someone and I had to fight with them to take a payment giving various reasons for the inability to take payment. Strange but true.
I recently built a custom server and moved the site to it. A chat service agent pointed me to a page that would allow me to cancel reoccurring payments which I did before the payment date. They charged me anyway. The next chat rep just kept telling me over and over that the account wasn't set to cancel until august (this is in March). I had to tell him over and over not to charge my account as it wasn't valid and to delete all of my information from their servers. Of course there is no option [read more...]
Karel Kosman (kenax@k...)
Time Hosted: over 3 years
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I've used their service for over a decade and have been generally satified, but recently things have turned for the worst. For example, occasionally I could not submit a ticket for help. I tried many times until I finally had to phone them and found out that there was some glitch, so they reset my account and then it worked again. But now it doesn't work again so I just phone them - I'm moving my account elsewhere anyway.
And the primary reason I'm leaving them? Well, they had this big advertisement campaign that I could accept some special package whereby I could have up to 300 gigs of webspace. I started to use that up, and after almost a year one of my customers reported that my site was down. I started researching and discovered that indeed it was down. I enquired why and they told me that the 300 gigs was only for webpages and not for files or pictures etc. They simply shut down my site without any warning. I was storing backups of my business and pleaded them to give me a few [read more...]
Time Hosted: 6 mo. to 1 year
Global rating
Features
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At present I am a very, very unhappy customer, having spent so long building a website since September 2008, but never being able to use the website.

My dream is to create a website that people enjoy and can join via a mailing list and remain a member for many years - I wish to create an enjoyable, successful small business for myself.

NO ONE can join my website. Hypermart.net has refused to repair a simple joining page site bug, and continually harasses me for more money.

I have stopped paying my site fees, as I see no point in continuing to fund a company that does not and cannot provide a simple functioning website.

When trying over several months to resolve the issue, I find myself in live chat with Indian temp staff based in Mangalore, India who use fake anglo-saxon names, perhaps in order to give the impression that the customer is chatting with Americans - who knows.

All that these bogus representatives do is copy-and-paste from generalised templates [read more...]
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