Host Way review19 user reviews, 0 support responses, 0 testimonials, 12 products, 0 promotions, 5 social accounts, 90229 hosted, Alexa #63810, listed 2007 (#6089)
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I sent a request to delete xxxxxxx.com, and suspend yyyyyyy.com. The knuckleheads over there kept xxxxxxx.com, deleted yyyyyyy.com & now yyyyyyy.com is showing a completely unrelated domain.
This is hands down the worst I have EVER seen a hosting company.
Can't even tell you how pissed I am right now!!!!
You should not have too much experience with the service department of an ISP, and this has proven to be the case with Hostway. In 13 years with them, I have had a handful of email service requests, and one phone call from Australia to the US all of which were answered nearly instantly.
I initially joined a plan which increased by a total of $2/month over the 13 years yet continually increased the bandwidth, CPU and storage limits as the years went by.
These days, in the linux based account, there is shell access, mySQL databases, plenty of email accounts, and an easy ability to add a simple blog or website that they supply as part of their service.
I also found that hooking a full Wordpress website to their service was quite simple and runs without any hitches.
As a software/database developer, I found that only being able to access the SQL databases through a website was a bit clunky, but this would be for security reasons.
Uninterrupted service has been the hallmark [read more...]
The best thing about Hostway is I never have to call with problems with my site. No one has even told me they have had problems viewing my website. One problem I did have was I had to cancel a credit card and did not notify Hostway, and when they could not charge my old card I was notified so I could make the change, and had no downtime with my website.
HostWay (est. 1998) by Lucas Roh, Arnold Choi, John Lee started based on acquisition of Spectronet Inc
At the start, company growth was targeted on sales in USA, mainly in Chicago. In 2000, the founders expanded Hostway to other markets with the launch of Hostway Korea. This step served as the beginning of a larger push towards its globalization of web hosting services.
Later on, they openned offices in Australia, Belgium, France, Germany, India, Netherlands, Romania and United Kingdom.
Their passion is what drives them - their experience gets the work done.
Hostway has been committed on getting the power of the Internet to their customers across the globe with innovative products that are supported by great customer service. One of the top ten leading webhosting brands, their experience gives them the skills to guide their clients through the process of setting, promoting and having a Web site.
Their commitment to customer support defines Hostway. From helping customers plan a cloud migration, to offering infrastructure guidance and ensuring everything runs smoothly day-to-day – their unique approach and accountability for customer success truly sets Hostway apart.
Offering one of the best Cloud Hosting Solution today including:
Microsoft Azure Public Cloud built on Windows Server technology.
Virtual Private Cloud has physically isolated clusters with N+1 design.
Azure Hybrid Cloud
Microsoft Azure offers scalability, flexibility and ease of use.
Their Hosting Infrastructure
6 North American data centers provide over 150,000 square feet of industry-leading server space.
Hostway has built our mission critical data centers to provide world-class hosting for our customers. To ensure the fastest and most reliable routing of traffic, we have multiple connections to major Internet backbone carriers with OC-12 and Gigabit Ethernet connections using the BGP-4 routing protocol.
They use SiteControl which give's you ability to manage your account.
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OX Mail improves how users manage email, contacts and appointments, and integrates with other services like Gmail and Hotmail. OX Mail is included in all of Hostway's web hosting packages for new customers. All existing webmail customers will be migrated over, which includes more than 358,000 customers. OX Mail and OX Collaborate are also available for purchase without a web hosting package.
OX Collaborate extends the functionality of OX Mail and provides teamwork capabilities such as shared contacts, calendars and files along with the ability to easily store, view and stream media in the cloud, directly from a browser.
Designed for the mobile world, OX Mail and OX ... [search all hostway.com news]
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|(2 = 10.53%)|
|(1 = 5.26%)|
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|(15 = 78.95%)|
I have been with Hostway for nearly 6 years. I have found the web hosting prices very attractive and the reliability excellent.
Anytime I have a problem, Hostway deals with the problem in a very timely manner. Technical support is very knowledgeable and goes the extra mile, to resolve any problem you may have.
Hostway.com is the only web hosting I will use for years to come.
finely i called them by phone,, they ask me to send my info(e-mail and phone and they will contact me ASAP) but no body call me since 4days ,,, my partner had same problem with hostway he send e-mail .. no replay yet .. the good news it seems they know who they are so ,, they stop taking new customers also after i see ur review friends, i believe i dont need to deal with them at any cost.. bad news : they still has website talking about how great they are !!!
While many other host offer user-friendly CPanels, Hostway continues to give customers an old-fashioned and very unhelpful management panel.
Any any issues are usually brushed off as client incompetence.
Quite shocking, considering that they used to have an excellent reputation many moons ago. Sadly they seem to have forgotten what customer service and modern technology is all about.
So we decided to move our package to another provider who seems to be much more clued up and much more user friendly.
Also, with not notice whatsoever, Hostway dropped anon FTP service effective 2/1/10. So, now i can't email .exe files to clients, nor can i give them access to an anon FTP site. I can create multiple FTP subdirectory accounts at $4.95 each account per month ......gee, what a bargain. I'm out of here.
I decided to shop around and found another host at more than half the price, with Americans that answer the phone promptly, give great support, and no bullshit.
When I called Hostway to cancel, they didn't even bother to ask why. When I asked about a refund for the remainder of my subscription, they said that since I paid for a year in advance there would be no refund. [read more...]
Hostway is out of control and incompetent... plain and simple. I should be billing them for gross negligence of the use of my time.
STAY AWAY - under all circumstances. Hostway means trouble on all levels!
Pros: Being able to leave them behind. All pro's are overcome by the con's in trying to move from their service.
Cons: Unknown to us, Valuweb/Hostway had our Domain Name registered with a company run out of BULGARIA, who did the right thing and released the domain name after a few serious phone calls instead of making us wait 5 to 7 days as they first insisted.
A month after the service was moved and the Hostway account was confirmed as "cancelled" by Hostway support e-mail, Hostway has begun trying to collect another month service saying that the account was never cancelled and that we owe them money until it is cancelled! This is seriously childish.
We moved to GoDaddy because the support, price and dashboard feature are so much better than what Hostway offers. We weren't unhappy with Hostway, until we tried to move.
Our account moved from Valueweb to Hostway a number of years ago, to our surprise. But, the service [read more...]
Nigh on 10 years as a loyal customer and they treated me like dirt for some problems that they themselves induced. Be warned!
What I can see in Google's webmaster tools is that after moving away from Hostway the Google spider can crawl my pages 5-7 times faster than on Hostway's server.
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