Host Utopia review3 user reviews, 0 support responses, 0 testimonials, 0 products, 0 promotions, 5 social accounts, Alexa #0, listed 2005 (#989)
Most Recent Customer Reviews
I have a reseller plan with HostUtopia, been with them since they bought Ace of Space. We host a bunch of pretty heavy webcam sites. A few years back their support went downhill when they tried outsourcing it. Their support was brought back in house, we deal with Jason and Steve over there, they have always been more than helpful. They help us more with WordPress sites than any forum we've found. I'd recommend them anyday.
About Host UtopiaHostUtopia, hosting websites worldwide since Nov. 1996. In the fall of 2005 HostUtopia purchased Ace of Space Hosting based in Vancouver, Canada. This acquisition has made us the largest and most reputable web hosting provider in British Columbia. Winter 2005 HostUtopia opened its Network Operations Center in Maine, USA to better serve its Eastern Canadian customer base and our growing East Coast US customer base and further expand it's billing and technical support operations. This expansion further supports backups between the East Coast and West Coast Network Operation Centers.
HostUtopia now has thousands of clients from all over the world that trust their web hosting needs to a company that has proven itself in uptime and service.
HostUtopia recognized a need in the WordPress Web Hosting market and wanted to be able to offer quality web hosting at discount prices while providing top level support for third party products. HostUtopia offers payment in multiple currencies including USD, CAD, BPG and the EURO. In 2010/2011 HostUtopia will opening its latest Network Operations Center in London, England with satellite offices in Scottland.
Our company is staffed with sales, accounts, and support personnel in several locations throughout North America so that we can provide services where and when its needed 24/7/365. Our goal is to maintain long term relationships with our customers and we've succeeded!
The HostUtopia Network:
Our robust dual network infrastructure ensures maximum uptime and superior performance. HostUtopia provides a vast array of solutions to provide you with the connectivity, bandwidth and stability you can't find anywhere else. HostUtopia is one of the ONLY web hosting providers that maintains a presence in three separate locations to provide the ultimate in uptime statistics. Our network presence includes services located in Downtown Vancouver, BC Canada, Houston, TX USA, Norwood, MA USA and Bath/Brunswick, ME USA with a Network Partner coming online in London (stay tunned).
HostUtopia's architecture utilizes the Enterprise routing and switching engines from Juniper and Cisco. We utilize Juniper M20 routers as border routers, Cisco 6500 series switches in our distribution layer and Cisco 6500 switches in our aggregation layers, and Cisco 3500 and 2900 series switches at the customer layer. Our network is fully meshed and redundant with 8 backbone providers for a total of 27 Gbps of available bandwidth.
- Backups - Server and Network
Each Network Operations Center location includes a 10TB Network Storage Device to store full backups of all data in our server racks. cPanel first makes incremental backups of all your files on the same drive as your data, incrementing 1/7 days, 4/4 weeks for 28 days. You can request a backup of your data at any point through your cPanel rolling back any of 7 days prior, any of 4 weeks prior up to 28 days. Each server primary drives is then Raided to another drive (mirrored). This accounts for 4 copies of all your data on the server itself. The Stable Raided Drive is then backed up nightly to the 10TB NAS, accounting for 6 copies of your data at any given time. NO Other Facility Offers this comprehensive backup solution for $5.95/mo, trust us, you can ask.
- User Control Panel:
cPanel & WebHost Manager (WHM) is a next generation web hosting control panel system. Both cPanel & WHM are extremely feature rich as well as include an easy to use web based interface (GUI).
- cPanel (end user control panel) is designed for the end users of the HostUtopia system and allows them to control everything from adding / removing email accounts to administering MySQL databases, eCommerce, security and more.
-WHM (Web Hosting Manger, reseller control panel) allows you to administer individual accounts, hosting packages, reseller accounts & performing basic system and control panel maintenance via a secure interface.
Current Server Configs:
Server HP DL160 G6
Processors 2x Intel® Xeon® Processor 7000 Sequence Quad Core (8 Cores) - X7350 - 2.93 GHz
RAM 12 GB RAM
Hard Drive 2 x 250GB SATA HD RAID 5
Operating System RedHat Enterprise Linux
Bandwidth Fully burstable OC12
Control Panel cPanel with Web Hosting Manager for Resellers
Web Analytics AWStats
Database MySQL with PHP5
Firewall Cisco Pix 515e
Backup Full Daily, Weekly, Monthly
NOTE: At HostUtopia we put no more than 150 hosting customers on each server. Once we see a load average reach 4 for a consistent period of time we work on averaging the load to other servers so no Mail, FTP or HTTP connections are EVER delayed.
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Fast & Reliable, Shared & Dedicated Web Hosting in North America - Vancouver and Montreal Data Centers - WordPress Hosting, Managed Wordpress, SSL Certs
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About: Vancouver web hosting and dedicated servers since 1996. See us online at http://hostutopia.com
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About: Vancouver Canada Web Hosting with HostUopia offering Canadian website hosting services, domain registrations, mailing lists, website builder, ecommerce, Fantastico and cPanel
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During 6 years with HostUtopia I have generally found their support system customer friendly. However, during the past two weeks there seems to be a lack of effective response to my current problem. Escalated and re-escalated tickets have been with their Tier 2 support section for several days without effective action. I am looking forward to discussing this with their management as I know they can do much better.
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