Host Utopia review

This review cover a general impression of product features like reliability, support, data center, price & more. Brand #989, listed since .

Most Recent Customer Reviews

Tania Haden (support@v...)
Time Hosted: over 3 years
Global rating
Customer Relation
Control Panel
Great Support
I have a reseller plan with HostUtopia, been with them since they bought Ace of Space. We host a bunch of pretty heavy webcam sites. A few years back their support went downhill when they tried outsourcing it. Their support was brought back in house, we deal with Jason and Steve over there, they have always been more than helpful. They help us more with WordPress sites than any forum we've found. I'd recommend them anyday.
-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
Customer Relation
Control Panel
Have a reseller account with HostUtopia. Have had over 20 multi-hour website outages this year. Have had 4 website outages in the last week alone. Tech Support is horrible. Same issues happen over and over, but never get permanently fixed. Each time I report the identical server error to them, it takes them hours to address the problem. Have had several MULTI DAY Web outages this year (which, by the way, take down all my client sites as well!). Email servers are so overloaded that I cannot send or receive emails for hours at a time during business hours on many days. As I said, these problems have been going on for over a year. They do not get resolved. They get "fixed" for a day or two, then come right back. I dread the thought of having to move my business and all my client sites to a new host, but Hostutopia has cost me so much business this year, it'll be worth it. Avoid Hostutopia at all cost.


About Host Utopia

HostUtopia, hosting websites worldwide since Nov. 1996. In the fall of 2005 HostUtopia purchased Ace of Space Hosting based in Vancouver, Canada. This acquisition has made us the largest and most reputable web hosting provider in British Columbia. Winter 2005 HostUtopia opened its Network Operations Center in Maine, USA to better serve its Eastern Canadian customer base and our growing East Coast US customer base and further expand it's billing and technical support operations. This expansion further supports backups between the East Coast and West Coast Network Operation Centers.

HostUtopia now has thousands of clients from all over the world that trust their web hosting needs to a company that has proven itself in uptime and service.

HostUtopia recognized a need in the WordPress Web Hosting market and wanted to be able to offer quality web hosting at discount prices while providing top level support for third party products. HostUtopia offers payment in multiple currencies including USD, CAD, BPG and the EURO. In 2010/2011 HostUtopia will opening its latest Network Operations Center in London, England with satellite offices in Scottland.

Our company is staffed with sales, accounts, and support personnel in several locations throughout North America so that we can provide services where and when its needed 24/7/365. Our goal is to maintain long term relationships with our customers and we've succeeded!

The HostUtopia Network:
Our robust dual network infrastructure ensures maximum uptime and superior performance. HostUtopia provides a vast array of solutions to provide you with the connectivity, bandwidth and stability you can't find anywhere else. HostUtopia is one of the ONLY web hosting providers that maintains a presence in three separate locations to provide the ultimate in uptime statistics. Our network presence includes services located in Downtown Vancouver, BC Canada, Houston, TX USA, Norwood, MA USA and Bath/Brunswick, ME USA with a Network Partner coming online in London (stay tunned).

HostUtopia's architecture utilizes the Enterprise routing and switching engines from Juniper and Cisco. We utilize Juniper M20 routers as border routers, Cisco 6500 series switches in our distribution layer and Cisco 6500 switches in our aggregation layers, and Cisco 3500 and 2900 series switches at the customer layer. Our network is fully meshed and redundant with 8 backbone providers for a total of 27 Gbps of available bandwidth.

- Backups - Server and Network
Each Network Operations Center location includes a 10TB Network Storage Device to store full backups of all data in our server racks. cPanel first makes incremental backups of all your files on the same drive as your data, incrementing 1/7 days, 4/4 weeks for 28 days. You can request a backup of your data at any point through your cPanel rolling back any of 7 days prior, any of 4 weeks prior up to 28 days. Each server primary drives is then Raided to another drive (mirrored). This accounts for 4 copies of all your data on the server itself. The Stable Raided Drive is then backed up nightly to the 10TB NAS, accounting for 6 copies of your data at any given time. NO Other Facility Offers this comprehensive backup solution for $5.95/mo, trust us, you can ask.

- User Control Panel:
cPanel & WebHost Manager (WHM) is a next generation web hosting control panel system. Both cPanel & WHM are extremely feature rich as well as include an easy to use web based interface (GUI).

- cPanel (end user control panel) is designed for the end users of the HostUtopia system and allows them to control everything from adding / removing email accounts to administering MySQL databases, eCommerce, security and more.

-WHM (Web Hosting Manger, reseller control panel) allows you to administer individual accounts, hosting packages, reseller accounts & performing basic system and control panel maintenance via a secure interface.

Current Server Configs:
Server HP DL160 G6
Processors 2x Intel® Xeon® Processor 7000 Sequence Quad Core (8 Cores) - X7350 - 2.93 GHz
Hard Drive 2 x 250GB SATA HD RAID 5
Operating System RedHat Enterprise Linux
Bandwidth Fully burstable OC12
Control Panel cPanel with Web Hosting Manager for Resellers
Web Analytics AWStats
Database MySQL with PHP5
Firewall Cisco Pix 515e
Backup Full Daily, Weekly, Monthly

NOTE: At HostUtopia we put no more than 150 hosting customers on each server. Once we see a load average reach 4 for a consistent period of time we work on averaging the load to other servers so no Mail, FTP or HTTP connections are EVER delayed.

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Website research for Host Utopia on June 1, 2005 by WebHostingTop


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About: HostUtopia Web Hosting, hosting websites worldwide since Nov. 1996. North America's fastest growing affiliate web hosting program. Our TOP Rated Affiliate Web Hosting Program has lead us to one of the TOP 10 Affiliate Web Hosting companies in North America. We’ve enhanced our payouts in 2010 and 2011 and welcome everyone to join this profitable program.HostUtopia recognized a need in the WordPress Web Hosting market and wanted to be able to offer quality web hosting at discount prices while providing top level support for third party products. HostUtopia offers payment in multiple currencies including USD, CAD, BPG and the EURO.
HostUtopia Web Hosting account is having 11 followers on LinkedIn and 11-50 employees.
About: Vancouver Canada Web Hosting with HostUopia offering Canadian website hosting services, domain registrations, mailing lists, website builder, ecommerce, Fantastico and cPanel
HostUtopia Web Hosting account is having 70 followers and 84 plus one count.. See recent Google+ Posts: GPlus Icon
- What Is an E-payment System? - Business 2 Community What Is an E-payment System?
- 4 Mistakes Marketers Make With Mobile Facebook Ads 4 Mistakes Marketers Make With Mobile Facebook Ads
- There are 300 hours of video uploaded to YouTube every minute, which is 432,000 hours a day or "approximately 50 years worth of videos." YouTube Bigger Than Ever YouTube Bigger Than Ever
Host Utopia Blog See recent blogs summary posts:
- How to compete with established websites on Google - Established websites have a big advantage over new websites. Websites that were around several years ago had far fewer competitors and it was much easier for them to get high rankings in that ...
- 8 Ways to Improve Your Site Over the Weekend - Everybody may be working for the weekend, but if you run a website, you already know that you're almost always working on the weekend, as well. In fact, most of the work of the everyday Web profession
- Cephalalgiawhat? How to get more sales without it. - If your web pages are difficult to understand, you might not make as much money as you could with your website. A simple tool can help you to check the readability of your pages. Difficult language = ...

ReviewsCustomer Ratings

The quick stats of Host Utopia profile shows a note average of 5.3 out of 10, counting 3 opinions. (few listed on the top of the page)
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Stan Fockner (savant@r...)
Time Hosted: over 3 years
Global rating
Customer Relation
Control Panel
Support seems to have declined
During 6 years with HostUtopia I have generally found their support system customer friendly. However, during the past two weeks there seems to be a lack of effective response to my current problem. Escalated and re-escalated tickets have been with their Tier 2 support section for several days without effective action. I am looking forward to discussing this with their management as I know they can do much better.
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