Host Smart review

This review cover a general impression of hostsmart.com.au product features like reliability, support, data center, price & more. Brand #6262, listed since .

Most Recent Customer Reviews

-anonymous- (embers@b...)
Time Hosted: over 3 years
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When it works it is OK - but DON'T ever hope for a prompt repsonse or customer support of any value.!
Email are a bit slow too
Dion (dion.stafford@h...)
Time Hosted: under 1 month.
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Complaints popping up everywhere for these jokers! See the below.

http://www.affiliateforum.com.au/forum/showthread.php?t=203

I am now with Synchronicity - who replied to this thread. Robyn and Daniel offer real support and are great to deal with. I totally reccommend them as a cheap hosting alternative to Host Smart - they helped me get my domains from Host Smart back too
Stuart (-no email-)
Time Hosted: 3 to 6 months
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to the person above who said they love hostsmart and we dont know what we are talking about, well excuse me but you obviously are the muel for these fools.

They offer: 24/7 technical support, 100% uptime, 30 day money Back, DAILY BACKUPS. blablabla.

I understand they are cheap, but when they quote the above it is meant to be included in the plan, there for they are agreeing to a legal document between you are them (the hosting company) to up hold this agreement. How ever they do not, i have got over 100 hours of down time in a few months documented, no reply to my emails unless i was wanting to upgrade something (money), phone number doesnt work, 24/7 live chat rarely has someone on it, i cought someone on it once in months and they couldnt help me just gave me an email address which never replied.

Last but not least,here is an awesome one for you, I had a MySQL database with days of work on it for my shopping cart, 2 domain names running and hosted files + documentation of [read more...]
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Overview

About Host Smart

Host Smart, Offering 24/7 Live Chat Support, Unlimited Hosting Plans, and Plans starting from $1.

Related links

  • Home Package: Select from servers in USA, UK and Singapore ... - Home Package: Select from servers in USA, UK and Singapore Business Package: Select from servers in Australia, USA, UK and Singapore. cPanel Web ...
  • Domain - Hostsmart - .com.au, $48.00 for 2 years .com .net .org .biz .info, $18.00 for 1 year. Please select only one Domain Name Extension (TLD) at a time. Register a New Domain ...

hostsmart.com.au Screenshot
Website research for Host Smart on January 1, 2008 by WebHostingTop

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Web stats

Web Site Title: Hostsmart.com.au
Country: Australia
Targeting: Australia
Statistics
Links to the site: 2
Details for http://www.hostsmart.com.au
Website DNS: hostsmart.com.au - 173.237.189.230 ( Dallas )
MX::hostsmart.com.au - 173.237.189.230 ( Dallas )
ns2.hostsmart.com.au - 173.237.189.193 ( Dallas )
ns1.hostsmart.com.au - 173.237.189.192 ( Dallas )
Server Software: LiteSpeed
Website IP: 173.237.189.230
IP Location Country/State/City: United states / Texas / Dallas - see top providers in United States, Texas
ISP Name / ISP URL: Colo4 LLC / colo4.com
Facebook Shared Count: 7
Linkedin Shared Count: 2
Google+ Shares Count: 0

TestimonialsCustomer testimonials

"I've been with Hostsmart for 3 years, only hosting (no domain names).

Obviously this service is for professionals only, as theres little customer support. If you want customer satisfaction, then go pay big dollars elsewhere.

I don't know why people are complaining, I have 4 accounts with them, never had an issue ever. Worked flawlessly, I think I had one dropout 3 years ago. Nothing more. Very Happy."
Robert ( rschilling2009@h... ) / hostsmart.com.au
So you think that with these kinds of prices these guys are going to employ a league of tech support staff to handle your lamer problems? Get real, dudes. OK, responses sometimes take a couple of days, but it's pretty basic. You have cpanel. You co-ordinate your domain and all your add ons there. You have domain controls. Point your names to your DNSes and change them in your account. What's the biggie? Seeing these negative reviews, I was of half a mind to just say nothing 'cause at these prices I want to keep Hostsmart all to myself, just my little secret. But this comment is here because those negative comments are hardly fair on the company, and my sense of ethics wins out over my zest to earn a buck. Unlimited addon domains? Unlimited space & bwidth for how much did you say? You can keep all of your godaddy promo code BS, I know who I prefer. You should stick to tennis.

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ReviewsCustomer Ratings

The quick stats of Host Smart profile shows a note average of 2 out of 10, counting 9 opinions. (few listed on the top of the page)
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Jason (jasemtama@i...)
Time Hosted: 3 to 6 months
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I purchased a domain name and web space from Hostsmart, to receive about 2 months of service, then ABSOLUTELY NOTHING! NO TECH SUPPORT, NO EMAIL RESPONSES, NO CONTACT DETAILS, plus has a FRAUDULENT ADDRESS AND PHOTO ON THE WEBSITE.
I would approach them and their services with EXTREME CAUTION!!!!!
Nathan (nathanjameswright@g...)
Time Hosted: 1 to 3 months
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I registered a domain and hosting package with hostsmart, I initially had a problem with payment not going through but contacted them and received a fairly quick response. Basically, all the issues were resolved within a few days and my site was up and running in a week. Could have been faster, but I'm paying $1 a month! It's true I didn't use webpage tempate, and the 'gallery' on the site leaves a fair bit to be desired (consisting only of thumbnails), so I can't comment on all of their services. Clearly hostsmart is budget - and with that in mind I really don't have any complaints.
robert (robert@h...)
Time Hosted: 1 to 3 months
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I was also suckered by these guys. Cheap of a reason. They take your money but don't supply a service. 30 plus emails with one reply only after I threatened to go tothe police. The email I received told me to go to link to C panel, which didn't work anyway. 24/7 help line is NEVER on. I have applied for a refund on ALL emails but no reply. No phone number of website. No number via white or yellow pages (phone directly). No listing with telephone phoen directly. I tried to ring them via the phone number as listed with Paypal but that's also disconnected. I told paypal about this and they did not care. They obviously encourage scams as well.
These guys are theives. DO NOT SIGN UP. DO NOT TRUST. If someone says that these guys are o.k., they are most likely a part of the scam and shoudl also not be trusted.

DON'T GET CAUGHT LIKE I DID. STAY AWAY.
Greg Jansen (-no email-)
Time Hosted: under 1 month.
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I chose the Business plan, my biggest gripe was the fact there was no 24/7 assistance like stated on their website. I have NEVER had a return email from tech support, I have applied for a refund, but I dont know if I well ever get that!! No trust in this company, im going for bluehost.com for comparable prices, unfortunately not located in Australia.
Yanick Borg (yborg@b...)
Time Hosted: under 1 month.
Global rating
Avoid Hostsmart at all costs. If you cannot see my website, then that is because I joined Hostsmart. I regret the day I joined Hostsmart. They cost my business financially because of the down time, which was embarrassing and costly. The problem is not yet resolved, and the live Support at Hostsmart is NON-existent leaving my domain uselessly re-routing to a non-existent name server. This host, might as well be advertising distress to its customers. Because your paying a dollar a month to waste $1000's in your precious time.
-anonymous- (-no email-)
Time Hosted: under 1 month.
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They have no phone number for contact, they take your money fast enough but no after sale service whatsoever, takes days or longer to answer emails etc. Yellow pages has not heard of this company.
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